Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. An airport shuttle (available on request) is available for a fee. An outdoor pool, a rooftop terrace, and multilingual staff are also featured at Hotel Casa HX - Adults Only. The hotel can provide concierge services and wedding services. A complete renovation of Hotel Casa HX - Adults Only was completed in November 2022.
This Mediterranean Isla Holbox hotel is smoke free.
We had 11 days in casa HX. We had an upgrade room it's was perfect and clean. The breakfast include was good. This is a relaxing hotel with good staff. Everyone was kind and helping ! Thanks again to Carla, Betty, Annie and Emmanuel for making our stay a perfect vacation!!!
L'hĂŽtel est magnifique, respire le neuf, et est au plus proche de playa coco et de la bioluminescence !
Le restaurant est juste parfait, avec de tarifs trĂšs corrects et un excellent service !
Je recommande fortement !
Muy bonitas y cuidadas las instalaciones, es el hotel mĂĄs cercano para observar la bioluminiscencia, se puede ir a pie desde ahĂ. El personal muuuy amable y el desayuno incluido muy completo y sabroso! Lo recomiendo al 100%
Lejos del centro pero cerca de la bioluminiscencia.
A pie desde el puerto del ferry son unos 35-40mi caminando. En taxi se llega sĂșper rĂĄpido, unos 10 min ;)
While the hotel itself is gorgeous and the cleaning staff were friendly and efficient thats about where the good qualities of this hotel start and end. The food was decent if you donât mind waiting over an hour for the actual food to arrive while also being the only people in the restaurant. The pool was nice, if you donât mind the broken chairs. The AC was broken when we moved into our room, blowing air but it was not cold so the room was perpetually at 75-80 degrees Fahrenheit. We complained about it 3 separate times on the first day of our stay but after being told we didnât know how to work the AC remote and one of the kitchen guys coming up to look at it and doing nothing because he didnât know how to fix it we gave up and just dealt with it. The housekeepers must have noticed the temperature at some point because an actual maintenance guy showed up 4 days into our stay but was a bit creepy. He didnt knock he just looked into the window OF A ROOM FILLED WITH WOMEN and didnât knock until I caught him standing there. Not okay. He came in and completely broke the AC to where it was showing an error message and wasnât blowing at all. The front desk lady who was cordial enough to me was extremely rude to my companion. You would think after all of the grief we went through with the AC and being creeped on they would comp our lunch but all they gave us was a $30 USD voucher. Too little too late. Check out was an absolute disaster. Gorgeous but not worth the grief.
Buena atenciĂłn y todo muy bien , el problema es q no hay calles pavimentadas ni iluminaciom en holbox y andar caminando en la noche a obscuras es muy estresante y peligroso.
Beautiful, perfect, honestly best hotel, staff, all was perfect. We preferred walking all the way downtown to have more restaurant options and access a more warm and clean area of the beach but the location was still perfect. Itâs a fun 30 minutes walk to the downtown area or a 5-10min taxi ride.