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Villas HM Palapas del Mar

4.0 star property
4-star beachfront hotel near Holbox Beach

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Photo gallery for Villas HM Palapas del Mar

2 outdoor pools, pool umbrellas, sun loungers
Lobby
Lobby
Lobby
Poolside bar

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • All-inclusive
  • 24/7 front desk

Explore the area

View in a map
Avenida Plutarco Elias S/N, Isla Holbox, QROO, 77310
  • Place, Holbox Beach
    ‪2 min walk‬
  • Place, Holbox Letters
    ‪11 min walk‬
  • Place, Main Square
    ‪11 min walk‬

Room options

View all photos for Junior Suite

In-room safe, desk, free cribs/infant beds, bed sheets

Junior Suite

8.6 out of 10
Excellent
(23 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Junior Suite (Single)

In-room safe, desk, free cribs/infant beds, bed sheets

Junior Suite (Single)

  • 32 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Junior Suite with private pool: 2 queen beds

Junior Suite with private pool: 2 queen beds

Junior Suite with private pool: 2 queen beds

8.0 out of 10
Very good
(11 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite sea front and private pool: 2 queen beds

Junior Suite sea front and private pool: 2 queen beds

Junior Suite sea front and private pool: 2 queen beds

  • 32 sq m
  • Beach view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite Superior: 2 queen beds o 1 king bed

Junior Suite Superior: 2 queen beds o 1 king bed

Junior Suite Superior: 2 queen beds o 1 king bed

9.0 out of 10
Wonderful
(11 reviews)
  • 42 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Junior Suite Superior sea front: 1 king bed or 2 queen beds

In-room safe, desk, free cribs/infant beds, bed sheets

Junior Suite Superior sea front: 1 king bed or 2 queen beds

10.0 out of 10
Exceptional
(1 review)
  • 42 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

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About the area

Isla Holbox

On the beach.Within a 5-minute walk of this Isla Holbox hotel, you'll find Holbox Beach and Yum Balam Nature Reserve. Also, Holbox Church is within half a mile (1 km) and Whale Shark Pier is within 2 miles (3 km).

What's nearby

  • Holbox Beach - 2 min walk - 0.2 km
  • Holbox Letters - 11 min walk - 1.0 km
  • Main Square - 11 min walk - 1.0 km
  • Holbox Ferry - 13 min walk - 1.1 km
  • Punta Coco - 5 min drive - 3.2 km

Restaurants

  • ‪capitancapitan - ‬11 min walk
  • ‪El Ñañas - ‬7 min walk
  • ‪Mandarina - ‬10 min walk
  • ‪Cenaduría La Tapatía Isla Holbox - ‬11 min walk
  • ‪Aldea Kuka - ‬7 min walk

About this property

Villas HM Palapas del Mar

4-star beachfront hotel near Holbox Beach
Some rates at Villas HM Palapas del Mar are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Villas HM Palapas del Mar offers its guests 2 outdoor swimming pools. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Free breakfast is served daily. Public spaces have free WiFi.

A rooftop terrace, multilingual staff, and gift shops/newsstands are also featured at Villas HM Palapas del Mar.

This 4-star Isla Holbox hotel is smoke free.

  • 52 guestrooms or units
  • 2 bars or lounges
  • Built in 2016
  • Breakfast available (free)
  • Deli
  • Childcare (surcharge)
  • Terrace on the roof
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • No smoking on site
  • Bar by the pool
  • Dining venue
Villas HM Palapas del Mar offers 52 air-conditioned accommodations with safes and hair dryers. Rooms open to balconies or patios. Satellite television is provided.

Bathrooms include showers and complimentary toiletries. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

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Villas HM Paraiso del Mar
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Property amenities

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Free self-serve breakfast available daily 7:00 AM to 10:30 AM
  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Bicycle rentals
  • Fishing

Accessibility

  • No elevator

Room amenities

Entertainment

  • TV with satellite channels

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 4 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. No onsite parking is available. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on December 31, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Up to 2 children 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Villas HM Palapas Mar Hotel Isla Holbox
Villas HM Palapas Mar Hotel
Villas HM Palapas Mar Isla Holbox
Villas HM Palapas Mar
Hm Palapas Del Mar Isla Holbox
Villas HM Palapas del Mar Hotel
Villas HM Palapas del Mar Isla Holbox
Villas HM Palapas del Mar Hotel Isla Holbox

Villas HM Palapas del Mar Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 594 out of 1000 reviews
Rating 8 - Good. 251 out of 1000 reviews
Rating 6 - Okay. 87 out of 1000 reviews
Rating 4 - Poor. 29 out of 1000 reviews
Rating 2 - Terrible. 39 out of 1000 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ioulia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gustó todo, comida puede mejora
Stayed 5 nights in Aug 2025

10/10 Excellent

Jason, San Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great. Clean. Great beachfront. Dining areas are beautiful.
Stayed 5 nights in Jun 2025

4/10 Poor

Diego

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Food was not very good, staff seem new so not much help.
Stayed 1 night in Jul 2025

10/10 Excellent

FARHAD

Stayed 3 nights in Jun 2025

8/10 Good

Marco Polo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
n/a
Stayed 3 nights in Jul 2025

10/10 Excellent

Enrique

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
1st time in Holbox and we found an amazing property.. The staff and service was fantastic! I will definitely be back again.
Stayed 5 nights in Jul 2025

10/10 Excellent

Oscar

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent, this was our second stay and we love it. Recommend 100%
Stayed 7 nights in Jul 2025

8/10 Good

Cari, Kihei

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First trip to Holbox. The hotel was nice, our room was ready upon arrival. We were given RM 51 which was an upgrade which included a private plunge pool. Also, for being an Expedia member we received a bottle of Champagne. The property is pretty, the decorations are also nice. The plunge pool was nice to have and they cleaned it daily for us. The room had a great AC and the bathroom had plenty of hot water and water pressure was great. That’s not always a given on an island. We did the all inclusive, not the upgraded one. The mixed drinks were always really good and we had several, we didn’t even notice the well liqueur they were so good. The waiters and bartenders were great. We even had great service at the beach. You can order off the snack menu at the beach. The steak and chicken they use for the fajitas and nachos is so tender and flavorful. The Ceviche was fresh and really good as well. The breakfast buffet had plenty of options and we chose to eat out for dinner. The neighboring restaurant Parador 33 was delicious. Best meal of the trip. It’s an Argentine Steak and seafood place. The Octopus Carpaccio was to die for and so was the steak. The staff were super friendly. The taco stands in town are also fabulous. It was a great trip. I only took off 1 star because the shower and sink had some draining issues, but it wasn’t that big of a deal for us. We also had massages by Alma in the sister hotel. It was fabulous, and the price was fantastic.
Stayed 5 nights in Jul 2025

10/10 Excellent

Aubrey Ann

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most amazing place to vacation
Stayed 5 nights in Jun 2025

8/10 Good

Elliott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a beautiful spot for a reasonable price right on the beach! My wife and I came here for our honeymoon and we have no regrets! We partially loved the beach side drink and snack service included in the all inclusive package we got! Thought we’d get tired of mojitos but they were just so good! The food was excellent as well! Each day has a theme for the week we were there and all of them were very good! Our favorite was the BBQ and Mexican themes! The only thing we were disappointed with was the shower, the water pressure was sometimes non-existent and it took about 5 minutes to heat up which was kinda annoying… Overall, we loved our stay and would definitely come back again!
Stayed 6 nights in Jul 2025

6/10 Okay

Christine

Shower
Stayed 6 nights in Jul 2025

2/10 Terrible

Maria

Disliked: Cleanliness, staff & service, amenities
Todo te quieren cobrar extras la puerta no cerraba el refrigerator no enfriaba y no ofrecen sodas en el cuarto y para el precio solo x el cuarto to much
Stayed 2 nights in Jul 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel and island. Definitely going back!
Stayed 2 nights in Jun 2025

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

6/10 Okay

Terry

Travelled with group

Meh....

several things determined my rating. The island was having water issues from the mainland so we were only allowed to shower, flush at certain times certainly not the fault of the hotel but wasn't fun. We had to wait 4 days for them to fix one of our shower heads and it ended up taking 2 minutes to fix it they are in no hurry to make something right. There are 2 pools, the main pool was not open for 75% of our stay and the other pool closed at 7 PM. The food is disgusting, I ordered a margarita pizza and it arrived with ceddar cheese, oregano powder and a crust I have no idea where it came from. Drinks and beach service were great. Great location, rooms are decent but the service overall except for beach service really could use improvement. Especially the service at the front desk.
Stayed 5 nights in Jun 2025

10/10 Excellent

Jeannie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was so nice! Staff was friendly, food was good, bar service and beach service were excellent. Housekeeping did a fantastic job! I can't wait to go back again!! short walk into town, I can't say enough, we will defiantly be back!!!!!!!!!!!!!
Stayed 7 nights in Jun 2025

6/10 Okay

Mahtab

The cleanjng st
Stayed 5 nights in May 2025

10/10 Excellent

Manuel

Stayed 2 nights in Jun 2025

4/10 Poor

Francisca

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities
Be very careful with Expedia. They do false advertising. Read your receipt, word by word before making your reservation or you will be surprised once at the property with surprise fees like ours, $347.00 additional fees that Expedia refuses to refund. They advertise that the property considers all kids “adults”, but suddenly at the property their age matters and they charge you extra. I’m still waiting on Expedia. I have a recording of the manager pretty much admitting it is their mistake, but I should have also checked with the facility directly. For the price; I’ve stayed at way better places. Room was infested with ants, all over, including the bed. When I reported it to the staff, I got a bottle of Raid. We were given another room for the night, which smelled terrible, AC did not work, and pillow shams smelled like someone had slept there and the sheets were not changed. We paid extra for a private pool that was never serviced. The water was so unsanitary appearing, I didn’t let my kids swim in it much. Sheets were never changed, even when requested. You get charged a $20 for each pool towel. The only decent thing was breakfast. But even during our stay they decided to have some repairs, which gave off a terrible smell all the way to the pool.
Stayed 4 nights in May 2025

10/10 Excellent

Sophia, Cypress

Stayed 5 nights in May 2025

10/10 Excellent

gina

Stayed 4 nights in May 2025

8/10 Good

David H

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed this quiet small property. Appreciate the staff. Although it was quit confusing after making reservations through Expedia I then received an email from Villas HM Palapas indicating if I didn't pick a room number we could lose our reservations, yet when I went to choose the room I only had one choice. Then a few days later I was told we had to pay an additional fee for the room we requested! WHAT!? Don't fall for this. You do not need to pick your room of choice. All the rooms I'm sure are lovely but I felt this was the resorts way of making more money off us. So once we arrived we not only had to pay for our room we reserved but the additional taxes. For this i was disappointed.
Stayed 9 nights in May 2025

10/10 Excellent

Veronica

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
property was clean, and staff was very friendly rooms were perfect size and our kids loved the pool
Stayed 2 nights in Apr 2025

8/10 Good

Mike

Liked: Cleanliness
Stayed 5 nights in May 2025

10/10 Excellent

Matthew Lee, Belhaven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet and relaxing resort. Food was great with different international cuisines each night. Loved the personal pool with our room. Best place to stay if you are looking for slow pace and relaxing vibe.
Stayed 7 nights in May 2025