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Recent Jurong West hotel reviews by fellow wanderers

Carlton Hotel Singapore

4 out of 5

Posted less than an hour ago

Travelocity Verified Review

"The majority of the things were great. The staff was great. There was only one down side. Floor 16 smelled like a laundry room. I think their laundry is on that floor and the hallways smell terrible. Couldn’t wait to make it to the Tommy once out of the elevator. The location was great and convenient. Would stay there again but not on that floor. Hoping the other floors don’t have that stinky smell."

A verified traveller stayed at Carlton Hotel Singapore

Crowne Plaza Changi Airport by IHG

4 out of 5

Posted 1 hour ago

Travelocity Verified Review

"Long line up to check in. Almost a half an hour. Only two staff doing check in for non loyalty program guests. Staff have to relay too much information verbally. Information that should be on a information sheet in the room. Plus forms to fill in. The check in process needs to be streamlined so that it does not take 10+ minutes per guest."

A verified traveller stayed at Crowne Plaza Changi Airport by IHG

YOTEL Singapore Orchard Road

3 out of 5

Posted 4 hours ago

Travelocity Verified Review

"Breakfast staff are nice and efficient. Checking in was bad. Arrived at 3:15pm. Was able to get a room at 4:45pm 😢 had to wait in the tiny lobby with limited seats. Rooms were not ready for incoming guests so the lobby had a lot of waiting guests"

A verified traveller stayed at YOTEL Singapore Orchard Road

The Fullerton Hotel Singapore

5 out of 5

Posted 22 hours ago

Travelocity Verified Review

"First impressions are important, and we were ready to write the hotel off after we were told at check-in that there would be a planned power outage from 12am-5am the first night we were there. (Would've appreciated a heads-up prior to us checking in.) That said, Lina tried to mitigate the inconvenience with complimentary dining credit (although our package already came with dining credit) and a late checkout. Everything else was great. The room was spacious, albeit old, and the bathtub was one of the biggest I've seen in hotel rooms. Amenity requests were also quickly attended to, and it was service with a smile each time. Food-wise, Town Restaurant did not disappoint for both breakfast buffet and ala carte options. That aside, special mention must be made of the service rendered by Zain at Town Restaurant, and Mary, our room attendant. We met Zain at dinner the first night, and breakfast on the third morning. Both times, we received exemplary service from him. He checked in on us often without being intrusive, and even shared a few tips on what to order (and how to order) to get the best-tasting dishes (like a nice, soft breakfast omelette). As for Mary, we were pleasantly surprised to return to a room that had not only been tidied, but also had towel swans on the bed, cable tie organisers for our cables on the bedside tables, and even a bookmark for my book! So, quite honestly, check-in woes aside, we would be very happy to return to the Fullerton again in future."

A verified traveller stayed at The Fullerton Hotel Singapore

Village Hotel Sentosa by Far East Hospitality

2 out of 5

Posted 23 hours ago

Travelocity Verified Review

"We stayed here as a family of four and found the room very small, with limited space to move around comfortably. There was no clothes storage in the room, making it difficult to unpack and keep things organised, and there was also no iron available. Overall, the room felt cramped and didn’t have a great vibe for a family stay. It may be suitable for a short visit for one or two people, but families may find the room size and lack of storage challenging."

A verified traveller stayed at Village Hotel Sentosa by Far East Hospitality