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Ubuntu Palace Hotel

4.5 star property
Luxurious 4.5-star hotel with spa

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Photo gallery for Ubuntu Palace Hotel

Front of property
In-room safe, desk, iron/ironing board, free WiFi
Family Apartment | Reception
Reception
Restaurant

Reviews

4.0 out of 10

Popular amenities

  • Breakfast included
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Plot 582 Kasubi Rd, 35, Kampala, Central Region
  • Place, Kasubi Tombs
    ‪12 min walk‬
  • Place, Makerere University
    ‪3 min drive‬
  • Place, Namirembe Cathedral
    ‪3 min drive‬
  • Airport, Entebbe (EBB-Entebbe Intl.)
    ‪40 min drive‬

Room options

View all photos for Family Apartment

In-room safe, desk, iron/ironing board, free WiFi

Family Apartment

  • City view
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Single Room

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Single Room

  • City view
  • 11 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Deluxe Double Room

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Double Room

  • City view
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Twin Room

  • City view
  • 11 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Double Room

In-room safe, desk, iron/ironing board, free WiFi

Standard Double Room

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

About the area

Kampala

In state park.Stay at this Kampala hotel and you'll be within half a mile (1 km) of Kasubi Tombs and 2 miles (3 km) of Namirembe Cathedral. Makerere University and Buganda Parliament are also within 3 miles (5 km).

What's nearby

  • Kasubi Tombs - 12 min walk - 1.0 km
  • Makerere University - 3 min drive - 2.2 km
  • Namirembe Cathedral - 3 min drive - 2.6 km
  • Mulago National Specialized Hospital - 6 min drive - 5.2 km
  • The Acacia Mall - 7 min drive - 6.3 km

Getting around

  • Entebbe Intl. Airport (EBB) - 50 min drive

Restaurants

  • ‪Apple Ice Cafe - ‬3 min drive
  • ‪Kesh Restaurant - ‬4 min drive
  • ‪2K Restaurant - Bakuli - ‬3 min drive
  • ‪Pork Talk - ‬3 min drive
  • ‪Y2K Restaurant - ‬3 min drive

About this property

Ubuntu Palace Hotel

Luxurious 4.5-star hotel with spa
Ubuntu Palace Hotel offers its guests a full-service spa. There's a restaurant on site, as well as a coffee shop/cafe. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is free in public spaces.

There's an onsite business center. Spa services, a terrace, and a garden are also featured at the luxury Ubuntu Palace Hotel. Self parking is free.

Smoking is allowed in designated areas at this 4.5-star Kampala hotel.

  • 35 guestrooms or units
  • 2 bars or lounges
  • English breakfast (free)
  • Manager's reception (free)
  • Business facilities
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Terrace
  • Garden
  • Smoking in designated areas
  • Lockers available
  • Dining venue
Ubuntu Palace Hotel offers 35 air-conditioned accommodations with safes and complimentary bottled water. 32-inch Smart televisions come with satellite channels.

Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Additionally, rooms include coffee/tea makers and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Ubuntu Spa has 4 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Similar properties

Reception
Victoria Mews Hotel
  • Breakfast included
  • Parking included
  • Free WiFi
  • Laundry
4.0 out of 5, Very good, 10 reviews
The price is CA $62
CA $74 total
includes taxes & fees
Mar 22 - Mar 23
Victoria Mews Hotel

Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured self parking on site

Food and drink

  • Free English breakfast available daily 7:00 AM to 10:00 AM
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • Full-service spa

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 steps to reach entrance
  • Handrails in hallways
  • Lever door handles
  • Tile flooring in room
  • Upper floors accessible by stairs only

Room amenities

Entertainment

  • 32-inch smart TV with satellite channels

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Meal delivery service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Mobile key entry
  • Safe

Policies

Check-in

Check-in start time: noon; Check-in end time: anytime

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 30

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a private host, not a professional engaged in trade or business. This property accepts Visa, Mastercard, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Ubuntu Palace Hotel Reviews

Reviews

4.0
Rating 10 - Excellent. 0 out of 2 reviews
Rating 8 - Good. 0 out of 2 reviews
Rating 6 - Okay. 1 out of 2 reviews
Rating 4 - Poor. 0 out of 2 reviews
Rating 2 - Terrible. 1 out of 2 reviews

8.0/10

Cleanliness

6.0/10

Staff & service

8.0/10

Amenities

6.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Dorcas, Maun

Liked: Cleanliness, amenities
I arrived at 4am to be given a room with no hot water. I even paid extra for that early check-in only to be disappointed. I asked several times to be moved to another room and they refused. There was no hot water for 24hrs in my room. It was the most appalling experience as I had a tour at 9am that same day I arrived.The hotel is located in a part of town where you can people preaching in the middle of the night. If you're a light sleeper, its not worth it.
Stayed 2 nights in Feb 2024

6/10 Okay

Rebecca

Stayed 2 nights in Nov 2023