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Sheraton Hong Kong Hotel & Towers

5.0 star property
Hotel near Hong Kong Museum of Art, connected to a shopping center in Kowloon

Choose dates to view prices

Photo gallery for Sheraton Hong Kong Hotel & Towers

2 bars/lounges
Lobby
Exterior
Banquet hall
Suite, 1 Bedroom, Non Smoking | Living room

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Pool
  • Bar
  • Parking available
  • Breakfast available
  • Room service

Explore the area

View in a map
20 Nathan Road, Tsim Sha Tsui, Kowloon
  • Place, Tsim Sha Tsui Promenade
    ‪1 min walk‬
  • Place, Hong Kong Museum of Art
    ‪2 min walk‬
  • Place, Victoria Harbour
    ‪11 min walk‬
  • Airport, Hong Kong (HKG-Hong Kong Intl.)
    ‪29 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

1 bedroom, premium bedding, in-room safe, laptop workspace

Room, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(22 reviews)
  • 27 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Harbor View

View from room

Room, 1 King Bed, Non Smoking, Harbor View

8.8 out of 10
Excellent
(12 reviews)
  • 30 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed

1 bedroom, premium bedding, in-room safe, laptop workspace

Club Room, 1 King Bed

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Twin Beds, Non Smoking

Room, 2 Single Beds, Non Smoking

Room, 2 Twin Beds, Non Smoking

8.2 out of 10
Very good
(12 reviews)
  • 27 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite, 1 Bedroom, Non Smoking

1 bedroom, premium bedding, in-room safe, laptop workspace

Suite, 1 Bedroom, Non Smoking

  • 51 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom, Non Smoking

View from room

Club Suite, 1 Bedroom, Non Smoking

  • 77 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom, Non Smoking

1 bedroom, premium bedding, in-room safe, laptop workspace

Club Suite, 1 Bedroom, Non Smoking

  • 51 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom, Harbor View

View from room

Club Suite, 1 Bedroom, Harbor View

  • 53 sq m
  • 1 bedroom
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Twin Beds, Non Smoking, Harbor View

View from room

Room, 2 Twin Beds, Non Smoking, Harbor View

9.8 out of 10
Exceptional
(10 reviews)
  • 30 sq m
  • Harbor view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Non Smoking, Harbor View

View from room

Room, 1 King Bed, Non Smoking, Harbor View

8.0 out of 10
Very good
(1 review)
  • 35 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking | View from property

Suite, 1 Bedroom, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 73 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Club Room, 2 Twin Beds, Harbor View

View from room

Club Room, 2 Twin Beds, Harbor View

  • 35 sq m
  • Harbor view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 Double Bed, Non Smoking

1 bedroom, premium bedding, in-room safe, laptop workspace

Room, 1 Double Bed, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 19 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Club Room, 1 King Bed, Harbor View

View from room

Club Room, 1 King Bed, Harbor View

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Twin Beds, Non Smoking, Harbor View

View from room

Room, 2 Twin Beds, Non Smoking, Harbor View

7.4 out of 10
Good
(3 reviews)
  • 35 sq m
  • Harbor view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Suite, 1 Bedroom, Non Smoking

Junior Suite, 1 Bedroom, Non Smoking

Junior Suite, 1 Bedroom, Non Smoking

  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 King Bed, Non Smoking, City View

City view

Room, 1 King Bed, Non Smoking, City View

8.0 out of 10
Very good
(6 reviews)
  • 27 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Twin Beds, Non Smoking, City View

City view

Room, 2 Twin Beds, Non Smoking, City View

9.0 out of 10
Wonderful
(4 reviews)
  • 27 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

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About the area

Kowloon

Seaside stay .At this Tsim Sha Tsui hotel, you'll be steps from Hong Kong Museum of Art and within a 15-minute walk of Victoria Harbour. Lan Kwai Fong and Hong Kong Convention and Exhibition Centre are also within 2 miles (3 km).

What's nearby

  • Tsim Sha Tsui Promenade - 1 min walk - 0.0 km
  • Hong Kong Museum of Art - 2 min walk - 0.2 km
  • Harbour City - 5 min walk - 0.4 km
  • Victoria Harbour - 11 min walk - 1.0 km
  • Hong Kong Convention and Exhibition Centre - 4 min drive - 4.2 km

Getting around

  • Hong Kong East Tsim Sha Tsui Station - 3 min walk
  • Whampoa Station - 3 min drive
  • Hong Kong International Airport (HKG) - 31 min drive

Restaurants

  • ‪Omotesando Koffee - ‬2 min walk
  • ‪Yung’s Bistro - ‬2 min walk
  • ‪Five Guys - ‬3 min walk
  • ‪Sky Lounge 視佳廊 - ‬1 min walk
  • ‪The Café - ‬2 min walk

About this property

Sheraton Hong Kong Hotel & Towers

Hotel near Hong Kong Museum of Art, connected to a shopping center in Kowloon
As a guest of Sheraton Hong Kong Hotel & Towers, you'll find an outdoor pool, a hot tub, a sauna, and a fitness center. There are 6 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi.

Business amenities include a business center, a meeting room, and limo/town car service. Event space at this hotel measures 15043 square feet (1398 square meters) and includes conference space. A terrace, multilingual staff, and gift shops/newsstands are also featured at Sheraton Hong Kong Hotel & Towers. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Kowloon hotel is smoke free.

  • 782 guestrooms or units
  • 18 levels
  • 6 dining venues
  • 2 bars or lounges
  • 15043 sq ft of conference space
  • 1398 sq m of conference space
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Coffee shop
Sheraton Hong Kong Hotel & Towers offers 782 air-conditioned accommodations with safes and complimentary newspapers. Beds feature premium bedding. A pillow menu is available. 40-inch flat-screen televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desk chairs and phones. Additionally, rooms include complimentary bottled water and hair dryers. Microwaves and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

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Property amenities

Family friendly

  • Babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Microwave on request
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Valet parking on site (HKD 1,920 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; HKD 275 for adults and HKD 138 for children
  • 2 bars/lounges
  • 6 restaurants
  • A coffee shop/cafe

Things to do

  • Fitness classes
  • Gym
  • Hot tub
  • Outdoor pool
  • Sauna
  • Shopping mall
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Elevator
  • Grab bar near toilet
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • Lever door handles
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 40-inch flat-screen TV with premium cable channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Microwave on request
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for HKD 339.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: HKD 1000.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately HKD 275.00 for adults and HKD 138.00 for children
  • Valet parking fee: HKD 1920 per day
  • Rollaway bed fee: HKD 339.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Alipay, Apple Pay, and WeChat Pay
Safety features at this property include a smoke detector and a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, Eurocard, cash, mobile payments, Alipay, Apple Pay, and WeChat Pay.
    For guests' safety, the property includes a smoke detector and a deadbolt lock in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott). This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts.

We should mention

  • Children 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sheraton Hong Kong Hotel & Towers
Sheraton Hong Kong Towers
Sheraton Hotel Hong Kong Towers
Sheraton Hong Kong Hotel Towers Kowloon
Sheraton Hong Kong Hotel Towers
Sheraton Hong Kong Towers Kowloon
Sheraton Hong Kong & Towers
Sheraton Hong Kong Hotel & Towers Hotel
Sheraton Hong Kong Hotel & Towers Kowloon
Sheraton Hong Kong Hotel & Towers Hotel Kowloon

Sheraton Hong Kong Hotel & Towers Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 550 out of 1005 reviews
Rating 8 - Good. 269 out of 1005 reviews
Rating 6 - Okay. 101 out of 1005 reviews
Rating 4 - Poor. 53 out of 1005 reviews
Rating 2 - Terrible. 32 out of 1005 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Isao

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception is good. Requests are full filled. Need door stoppers for rooms connected (used bathtub mat and same after room clean)
Stayed 2 nights in Aug 2025

8/10 Good

Alan

Travelled with family
Liked: Amenities
great location
Stayed 4 nights in Jun 2025

10/10 Excellent

Isao

Travelled with family
Liked: Cleanliness, staff & service, amenities
Good priced value for location and security.
Stayed 1 night in Aug 2025

10/10 Excellent

Aimee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff , spacious rooms and walkable to metro stations.
Stayed 1 night in Aug 2025

10/10 Excellent

Sangeon

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Terri

Stayed 5 nights in May 2025

10/10 Excellent

Aimee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great, very close to metro. And staff is friendly and helpful.
Stayed 1 night in Aug 2025

10/10 Excellent

Siqiong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Jul 2025

2/10 Terrible

Plantier

Stayed 3 nights in Jul 2025

10/10 Excellent

Jennifer, Oakland

Stayed 6 nights in Jul 2025

8/10 Good

Walter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Concierge staff were helpful. check in staff a bit rushed. Getting from airport to hotel was not straightforward. I had to do some additional research. Hotel shuttle would be nice. Otherwise, the hotel is centrally located, and easy to get on and off metro.
Stayed 3 nights in Jul 2025

6/10 Okay

Jiping

Stayed 1 night in Jul 2025

10/10 Excellent

Eugene, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic location in TST, and to the waterfront. Very helpful lobby concierge.
Stayed 1 night in Jul 2025

8/10 Good

ROGER

Stayed 3 nights in Jul 2025

8/10 Good

chris

Stayed 1 night in Jul 2025

10/10 Excellent

Cinthia

Stayed 1 night in Jul 2025

2/10 Terrible

Guy

Business traveller
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Ming Fai Ivan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location with silent environment
Stayed 1 night in Jul 2025

10/10 Excellent

Dr Sanja

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

6/10 Okay

KYOUNGJU

Stayed 3 nights in Jun 2025

10/10 Excellent

Louis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2025

8/10 Good

Ritsuko, Leominster

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing waterfront view from the room! The hotel is conveniently located near the subway, restaurants, and shops, and it’s within walking distance of the Avenue of Stars.
Stayed 3 nights in Jun 2025

8/10 Good

akira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

24-hour open lounge access

I couldn't find the entrance to the 24-hour lounge access on the 16th floor.
Stayed 1 night in Jun 2025

8/10 Good

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location in TST and nice daily Chinese and Western buffet breakfast.
Stayed 13 nights in Jun 2025

10/10 Excellent

Kai Hang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in May 2025