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Sheraton Hong Kong Hotel & Towers

5.0 star property
Hotel near Hong Kong Museum of Art, connected to a shopping center in Kowloon

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Photo gallery for Sheraton Hong Kong Hotel & Towers

Exterior
Meeting facility
Room, 1 King Bed, Harbour View
2 bars/lounges
Outdoor pool, pool umbrellas, sun loungers

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Hot tub
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
20 Nathan Road, Tsim Sha Tsui, Kowloon
  • Place, Tsim Sha Tsui Promenade
    ‪1 min walk‬
  • Place, Hong Kong Museum of Art
    ‪2 min walk‬
  • Place, Hong Kong Space Museum
    ‪2 min walk‬
  • Airport, Hong Kong (HKG-Hong Kong Intl.)
    ‪29 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, laptop workspace, blackout drapes

Room, 1 King Bed

8.6 out of 10
Excellent
(24 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Harbor View

View from room

Room, 1 King Bed, Harbor View

9.0 out of 10
Wonderful
(16 reviews)
  • Harbor view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed

Premium bedding, in-room safe, laptop workspace, blackout drapes

Club Room, 1 King Bed

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Twin Beds

Premium bedding, in-room safe, laptop workspace, blackout drapes

Room, 2 Twin Beds

8.4 out of 10
Very good
(13 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

  • 51 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom

Club Suite, 1 Bedroom

Club Suite, 1 Bedroom

  • 77 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom

Club Suite, 1 Bedroom

Club Suite, 1 Bedroom

  • 51 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom, Harbor View

View from room

Club Suite, 1 Bedroom, Harbor View

  • Harbor view
  • 53 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Twin Beds, Harbor View

View from room

Room, 2 Twin Beds, Harbor View

9.8 out of 10
Exceptional
(10 reviews)
  • Harbor view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Harbor View

View from room

Room, 1 King Bed, Harbor View

8.0 out of 10
Very good
(1 review)
  • Harbor view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | View from room

Suite, 1 Bedroom

8.8 out of 10
Excellent
(3 reviews)
  • 73 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Club Room, 2 Twin Beds, Harbor View

View from room

Club Room, 2 Twin Beds, Harbor View

  • Harbor view
  • 35 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 Double Bed

Room, 1 Double Bed

Room, 1 Double Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

View all photos for Club Room, 1 King Bed, Harbor View

View from room

Club Room, 1 King Bed, Harbor View

10.0 out of 10
Exceptional
(1 review)
  • Harbor view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Twin Beds, Harbor View

View from room

Room, 2 Twin Beds, Harbor View

7.4 out of 10
Good
(3 reviews)
  • Harbor view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Suite, 1 Bedroom

Junior Suite, 1 Bedroom

Junior Suite, 1 Bedroom

  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 King Bed, City View

View from room

Room, 1 King Bed, City View

8.0 out of 10
Very good
(6 reviews)
  • City view
  • 27 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Twin Beds, City View

View from room

Room, 2 Twin Beds, City View

9.0 out of 10
Wonderful
(4 reviews)
  • City view
  • 27 sq m
  • Sleeps 2
  • 2 Twin Beds

About the area

Kowloon

Seaside stay .At this Tsim Sha Tsui hotel, you'll be steps from Hong Kong Museum of Art and within a 15-minute walk of Victoria Harbour. Lan Kwai Fong and Hong Kong Convention and Exhibition Centre are also within 2 miles (3 km).

What's nearby

  • Tsim Sha Tsui Promenade - 1 min walk - 0.0 km
  • Hong Kong Museum of Art - 2 min walk - 0.2 km
  • Hong Kong Space Museum - 2 min walk - 0.2 km
  • K11 Art Mall - 3 min walk - 0.3 km
  • Harbour City - 5 min walk - 0.4 km

Getting around

  • Hong Kong East Tsim Sha Tsui Station - 3 min walk
  • Whampoa Station - 3 min drive
  • Hong Kong International Airport (HKG) - 31 min drive

Restaurants

  • ‪Omotesando Koffee - ‬2 min walk
  • ‪Five Guys - ‬3 min walk
  • ‪Café de Coral 大家樂 - ‬2 min walk
  • ‪Blooms Coffee - ‬3 min walk
  • ‪Yung’s Bistro - ‬2 min walk

About this property

Sheraton Hong Kong Hotel & Towers

Hotel near Hong Kong Museum of Art, connected to a shopping center in Kowloon
As a guest of Sheraton Hong Kong Hotel & Towers, you'll find an outdoor pool, a hot tub, a sauna, and a fitness center. There are 6 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi.

Business amenities include a business center, a meeting room, and limo/town car service. Event space at this hotel measures 15043 square feet (1398 square meters) and includes conference space. A terrace, multilingual staff, and gift shops/newsstands are also featured at Sheraton Hong Kong Hotel & Towers. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Kowloon hotel is smoke free.

  • 782 guestrooms or units
  • 18 levels
  • 6 dining venues
  • 2 bars or lounges
  • 15043 sq ft of conference space
  • 1398 sq m of conference space
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Coffee shop
Sheraton Hong Kong Hotel & Towers offers 782 air-conditioned accommodations with safes and complimentary newspapers. Beds feature premium bedding. A pillow menu is available. 40-inch flat-screen televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desk chairs and phones. Additionally, rooms include complimentary bottled water and hair dryers. Microwaves and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Similar properties

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  • Pool
  • Spa
  • Free WiFi
  • Restaurant
4.7 out of 5, Exceptional, 1,004 reviews
The price is CA $280
CA $317 total
includes taxes & fees
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Property amenities

Family friendly

  • Babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Microwave on request
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Valet parking on site (HKD 1,920 per day)
  • Limited onsite valet parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; HKD 338.80 for adults and HKD 169.40 for children
  • 2 bars/lounges
  • 6 restaurants
  • A coffee shop/cafe

Things to do

  • Fitness classes
  • Gym
  • Hot tub
  • Outdoor pool
  • Sauna
  • Shopping mall
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Elevator
  • Grab bar near toilet
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • Lever door handles
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 40-inch flat-screen TV with premium cable channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Microwave on request
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for HKD 339.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: HKD 1000.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately HKD 338.8 for adults and HKD 169.4 for children
  • Valet parking fee: HKD 1920 per day
  • Rollaway bed fee: HKD 339.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Alipay, Apple Pay, and WeChat Pay
Safety features at this property include a smoke detector and a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, Eurocard, cash, mobile payments, Alipay, Apple Pay, and WeChat Pay.
    For guests' safety, the property includes a smoke detector and a deadbolt lock in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott). This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts.

We should mention

  • Children 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sheraton Hong Kong Hotel & Towers
Sheraton Hong Kong Towers
Sheraton Hotel Hong Kong Towers
Sheraton Hong Kong Hotel Towers Kowloon
Sheraton Hong Kong Hotel Towers
Sheraton Hong Kong Towers Kowloon
Sheraton Hong Kong & Towers
Sheraton Hong Kong Hotel & Towers Hotel
Sheraton Hong Kong Hotel & Towers Kowloon
Sheraton Hong Kong Hotel & Towers Hotel Kowloon

Sheraton Hong Kong Hotel & Towers Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 565 out of 1007 reviews
Rating 8 - Good. 265 out of 1007 reviews
Rating 6 - Okay. 97 out of 1007 reviews
Rating 4 - Poor. 50 out of 1007 reviews
Rating 2 - Terrible. 30 out of 1007 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Jamie

Stayed 3 nights in Nov 2025

4/10 Poor

Per

Travelled with family
Liked: Cleanliness
Room was fine. Club floor lounge over crowded with way to many furniture crammed in. Breakfast restaurant felt like a train station in the rush hour. No separate breakfast for club floor guests. I shall NOT be staying at this hotel again.
Stayed 3 nights in Nov 2025

10/10 Excellent

Henry

Stayed 1 night in Nov 2025

10/10 Excellent

PUI YUN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All are very good
Stayed 2 nights in Nov 2025

10/10 Excellent

Jaehyoung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2025

8/10 Good

Florin

Liked: Cleanliness, amenities, property conditions & facilities
room was great, comfortable bed. Clean and spacious. One negative point- the view- was the inner part of the building.
Stayed 2 nights in Nov 2025

8/10 Good

deepak

Stayed 2 nights in Nov 2025

6/10 Okay

Micos

Stayed 1 night in Nov 2025

10/10 Excellent

Seonho

Stayed 2 nights in Nov 2025

10/10 Excellent

OCKIM

Stayed 3 nights in Oct 2025

6/10 Okay

LENA, Henderson

Stayed 4 nights in Oct 2025

10/10 Excellent

Nethanel Moshe

Business traveller
Liked: Cleanliness, staff & service, amenities
Good hotel
Stayed 3 nights in Oct 2025

10/10 Excellent

Taciana

Liked: Cleanliness, staff & service, amenities
Quarto impecável e excelente localização. O único ponto a melhorar é o local do café da manhã, deveria ser maior , porque em alguns horários fica com uma fila enorme
Stayed 1 night in Oct 2025

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean updated room in a very convenient location. Definitely will stay here again!
Standard king room
Bathroom with all the amenities
Entrance from street
Stayed 5 nights in Oct 2025

8/10 Good

MELINDA

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was clean and spacious and very near to shops and restaurants. It is a very convenient location when you need to explore other parts of Hong Kong. The MTR is very near the hotel
Stayed 1 night in Oct 2025

8/10 Good

Robert

Liked: Staff & service
I liked the location
Stayed 1 night in Oct 2025

10/10 Excellent

Dayna Paula

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic location. Across from harbour, 10 min walk to shopping, highly recommend
Stayed 2 nights in Oct 2025

8/10 Good

Sharon Hiu Wan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast very crowded. Staffs didn’t help with the luggages during check in.
Stayed 4 nights in Oct 2025

10/10 Excellent

Hung Van

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

10/10 Excellent

Tsung Yi

Stayed 3 nights in Oct 2025

8/10 Good

Dyango

Stayed 8 nights in Oct 2025

10/10 Excellent

Srujan Babu

Stayed 1 night in Jul 2025

10/10 Excellent

BABU

Stayed 3 nights in Oct 2025

4/10 Poor

Amr, Dubai

Liked: Cleanliness
Noise room , very small and you can’t sleep well because of the door sound around you
Stayed 2 nights in Oct 2025

10/10 Excellent

Tatiana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Nice view of the foreshore
Stayed 2 nights in Sep 2025