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Hotel Indigo Krakow - Old Town by IHG

4.0 star property
4-star hotel near Main Market Square

Choose dates to view prices

Photo gallery for Hotel Indigo Krakow - Old Town by IHG

Lobby
Lobby sitting area
Bar (on property)
Polish cuisine
Exterior

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Gym
  • Room service
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Filipa 18, Kraków, 31-150
  • Royal Road
    ‪1 min walk‬
  • Galeria Krakówska
    ‪3 min walk‬
  • Main Market Square
    ‪9 min walk‬
  • Kraków (KRK-John Paul II - Balice)
    ‪16 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

1 bedroom, premium bedding, minibar, in-room safe

Premium Room

  • 18 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 1 King Bed (Walk-In Shower)

1 bedroom, premium bedding, minibar, in-room safe

Premium Room, 1 King Bed (Walk-In Shower)

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Premium Room, 1 King Bed

  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 1 King Bed

  • 16 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, City View

1 bedroom, premium bedding, minibar, in-room safe

Premium Room, 1 King Bed, City View

  • 24 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

  • 16 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 2 Single Beds

1 bedroom, premium bedding, minibar, in-room safe

Premium Room, 2 Single Beds

  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed

Room amenity

Standard Room, 1 Queen Bed

  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 King Bed, Accessible

Room amenity

Premium Room, 1 King Bed, Accessible

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Kraków

Heart of Kraków.Within a 15-minute walk of this Kraków City Centre hotel, you'll find Royal Road and Main Market Square. Stary Kleparz and Planty Park are also within half a mile (1 km).

What's nearby

  • Royal Road - 1 min walk - 0.2 km
  • Galeria Krakówska - 3 min walk - 0.3 km
  • Main Market Square - 9 min walk - 0.8 km
  • St. Mary's Basilica - 11 min walk - 0.9 km
  • Wawel Castle - 5 min drive - 2.8 km

Getting around

  • Sanktuarium Bożego Miłosierdzia Tram Stop - 9 min drive
  • Kraków Główny Station - 12 min walk
  • John Paul II - Balice Airport (KRK) - 33 min drive

Restaurants

  • ‪Aura - ‬2 min walk
  • ‪Glonojad - ‬3 min walk
  • ‪Korba - ‬2 min walk
  • ‪Alejo’s Tapas Grill&Wine - ‬1 min walk
  • ‪Royal Curry - ‬2 min walk

About this property

Hotel Indigo Krakow - Old Town by IHG

4-star hotel near Main Market Square
Hotel Indigo Krakow - Old Town by IHG offers its guests a sauna and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business center and a meeting room are available. Event space at this hotel measures 904 square feet (84 square meters) and includes conference space. A rooftop terrace, a library, and tour/ticket assistance are also featured at the business-friendly Hotel Indigo Krakow - Old Town by IHG. An airport shuttle (available 24 hours) is available for a fee.

This 4-star Kraków hotel is smoke free.

  • 56 guestrooms or units
  • 7 levels
  • 904 sq ft of conference space
  • 84 sq m of conference space
  • Deli
  • Terrace on the roof
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hotel Indigo Krakow - Old Town by IHG offers 56 accommodations with minibars and safes. Each accommodation is individually decorated. Beds feature premium bedding. Satellite television is provided. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages and change of towels can be requested. Housekeeping is provided daily.

Languages

English, German, Polish, Russian

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Property amenities

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (PLN 60 per day); reservations required
  • Street parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; PLN 90 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Golf
  • Library
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Handrails in hallways
  • Handrails in stairways
  • Low-height bed
  • Low-height desk
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

Room amenities

Entertainment

  • TV with satellite channels

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Late-night room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heated floor
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: PLN 60 per accommodation, per day
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for PLN 60.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: 2 percent

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately PLN 90 per person
  • Airport shuttle fee: PLN 110 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: PLN 110 (one-way), (from 14 to 17 years old)
  • Nearby parking fee: PLN 60 per day (66 ft away)
  • Pet fee: PLN 60 per accommodation, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: PLN 60.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Indigo Florian Gate
Indigo Krakow Florian Gate
Hotel Indigo Florian Gate
Hotel Indigo Krakow Old Town
Indigo Krakow Old Town By Ihg
Hotel Indigo Krakow Old Town an IHG Hotel
Hotel Indigo Krakow - Old Town by IHG Hotel
Hotel Indigo Krakow - Old Town by IHG Kraków
Hotel Indigo Krakow - Old Town by IHG Hotel Kraków

Hotel Indigo Krakow - Old Town by IHG Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 263 out of 325 reviews
Rating 8 - Good. 54 out of 325 reviews
Rating 6 - Okay. 6 out of 325 reviews
Rating 4 - Poor. 2 out of 325 reviews
Rating 2 - Terrible. 0 out of 325 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Richard

Stayed 1 night in Feb 2025

10/10 Excellent

Adrian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay at Indigo

Very helpful, friendly and professional staff. Breakfast was great and served very quickly. Really nice building and rooms, and cleanliness was of a high standard. And very close to the main square in Krakow.
Stayed 2 nights in Jan 2025

10/10 Excellent

TK

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort

Excellent

Very friendly with excellent service
Stayed 3 nights in Jan 2025

10/10 Excellent

Anthony

Stayed 1 night in Jan 2025

10/10 Excellent

Sam

Stayed 2 nights in Jan 2025

10/10 Excellent

Chadwick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff and location

Nice hotel with friendly, helpful staff. Excellent location close to the central train station and the old town.
Stayed 1 night in Dec 2024

10/10 Excellent

rodolfo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Renea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and amazing staff!

We enjoyed our stay here. Perfect walking distance to areas we wanted to visit. The hotel was very clean & confortable. The staff was friendly. Breakfast wasn't included but delicious.
Stayed 2 nights in Nov 2024

10/10 Excellent

Simon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Karen, Fort Worth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a great property. A short walk to the square but that gave it a quiet atmosphere which we loved. Fabulous building and rooms. Bathrobes and slippers provided. Yes!!!!! The bar was wonderful. Transportation easy to and from airport which was very affordable. Right next door to local farmers market. We loved this city, this hotel and how close it is to all attractions.
Stayed 4 nights in Sep 2024

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is perfect. Great staff.
Stayed 2 nights in Sep 2024

10/10 Excellent

Lucas

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with very kind staff. Good breakfast and well equipped gym.
Stayed 1 night in Sep 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing! Very friendly staff and environment. We would definitely stay again!
Stayed 1 night in Aug 2024

10/10 Excellent

Patryk

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel!
Stayed 1 night in Aug 2024

10/10 Excellent

virgil

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Anders

Stayed 1 night in Jul 2024

10/10 Excellent

junboum

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location, service. Receptionist helped me to find IHG membership number to extend my check out time.
Stayed 1 night in Jul 2024

10/10 Excellent

Alfie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well appointed hotel, close to Old Town and train station. Friendly staff, clean space, and very comfortable.
Stayed 3 nights in Jul 2024

10/10 Excellent

Martina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great hotel choice in Krakow

Can strongly recommend this hotel. Such nice rooms, great food and perfect service. The location made it easy to get to the hotel from the train and easy to walk from to see the most popular places in Krakow.
Stayed 3 nights in Jun 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Friendly and courteous staff. Great proximity. Hotel was very clean.
Stayed 3 nights in May 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were attentive, and very nice, and helped us with getting a taxi back to the airport . The hotel was clean and tidy. I liked the decor, and breakfast very great!
Stayed 2 nights in May 2024

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2024

10/10 Excellent

Brenda

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

ALEX

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024