6/10 Okay
Robert
Travelled with partner
Aug 27, 2025
Disliked: Amenities, property conditions & facilities
If you are a couple looking for some relaxing time, this is not the property for you. This is very much a family focused property with unsupervised children everywhere.
It seems like the property is generally understaffed and it affects the quality of the stay. The indoor poor really should have an attendant just to keep things tidy and managed the children. The slide in the indoor pool is unsupervised, and I personally witnessed several children who should not have been on the slide in the first place get injured as well as one adult take a rather severe hit to the head because they were improperly using the slide.
We had a room in the older portion of the property and it desperately needs some updates. The only source of heat or cooling is in the kitchen / living room so the bedroom temperature is unregulated. The room was never serviced while we stayed there but there was an envelope for someone to tip the housekeeper. For what exactly?
We went to the restaurant the first say we arrived and were told we would have to wait for a table despite there being at least a dozen empty tables.... so we went to the bar and a single bartender was trying to fill dining room orders and then take orders for the 3 tables he had in the bar. We waited 45 minutes for the food once we managed to order it and it was terrible. We ate all meals off property after that..
Robert
Stayed 4 nights in Aug 2025
