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NH Sintra Centro

4.0 star property
Family-friendly 4-star hotel near Pena Palace

Choose dates to view prices

Photo gallery for NH Sintra Centro

Lobby
Breakfast, lunch and dinner served
Breakfast, lunch and dinner served
Minibar, in-room safe, desk, blackout drapes
Breakfast, lunch and dinner served

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Parking available
  • Pet-friendly

Explore the area

View in a map
Praca da Republica, Sintra, 2710-616
  • Place, Sintra National Palace
    ‪1 min walk‬
  • Place, Quinta da Regaleira
    ‪7 min walk‬
  • Place, Pena Palace
    ‪18 min walk‬
  • Airport, Lisbon (LIS-Humberto Delgado)
    ‪27 min drive‬

Room options

View all photos for Suite (Double)

Minibar, in-room safe, desk, blackout drapes

Suite (Double)

  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, Valley View (Extra Bed 3 adults)

Minibar, in-room safe, desk, blackout drapes

Superior Room, Valley View (Extra Bed 3 adults)

9.4 out of 10
Exceptional
(6 reviews)
  • 36 sq m
  • Valley view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Standard Room, Valley View

Standard Room, Valley View | View from room

Standard Room, Valley View

9.4 out of 10
Exceptional
(24 reviews)
  • 27 sq m
  • Valley view
  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed

View all photos for Standard Room, City View

Minibar, in-room safe, desk, blackout drapes

Standard Room, City View

9.2 out of 10
Wonderful
(29 reviews)
  • 27 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite (Double with Extra Bed 3 Ad + 1 Ch)

Minibar, in-room safe, desk, blackout drapes

Suite (Double with Extra Bed 3 Ad + 1 Ch)

10.0 out of 10
Exceptional
(1 review)
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Superior Room, Valley View (Extra Bed 2 adults + 1 child)

Minibar, in-room safe, desk, blackout drapes

Superior Room, Valley View (Extra Bed 2 adults + 1 child)

10.0 out of 10
Exceptional
(2 reviews)
  • 36 sq m
  • Valley view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Suite (Double with Extra Bed 2 Ad + 2 Ch)

Minibar, in-room safe, desk, blackout drapes

Suite (Double with Extra Bed 2 Ad + 2 Ch)

10.0 out of 10
Exceptional
(1 review)
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Family Room (Adjoining Room, 2AD+2CH)

Minibar, in-room safe, desk, blackout drapes

Family Room (Adjoining Room, 2AD+2CH)

  • 40 sq m
  • Sleeps 4
  • 2 Double Beds OR 4 Twin Beds

View all photos for Family Room (Adjoining Room, 3AD+1CH)

Minibar, in-room safe, desk, blackout drapes

Family Room (Adjoining Room, 3AD+1CH)

  • 40 sq m
  • Sleeps 4
  • 2 Double Beds OR 4 Twin Beds

View all photos for Superior Room, Valley View

Minibar, in-room safe, desk, blackout drapes

Superior Room, Valley View

9.2 out of 10
Wonderful
(7 reviews)
  • 36 sq m
  • Valley view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

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About the area

Sintra

City center retreat .A stay at this Historic Center hotel places you steps from Sintra National Palace and within a 5-minute walk of Sintra Mountains. Also, Quinta da Regaleira is within half a mile (1 km) and Sintra Science Center is within 2 miles (3 km).

What's nearby

  • Sintra National Palace - 1 min walk - 0.0 km
  • Quinta da Regaleira - 7 min walk - 0.6 km
  • Moorish Castle - 12 min walk - 1.0 km
  • Pena Palace - 18 min walk - 1.6 km
  • Autódromo Fernanda Pires da Silva - 8 min drive - 8.8 km

Getting around

  • Sintra Station - 10 min walk
  • Ribeira de Sintra Tram Stop - 14 min walk
  • Humberto Delgado Airport (LIS) - 46 min drive

Restaurants

  • ‪Piriquita - ‬1 min walk
  • ‪Tascantiga - ‬2 min walk
  • ‪Café Paris - ‬1 min walk
  • ‪Hamburgueria Da Ferraria - ‬3 min walk
  • ‪Bristol Restaurante & Cafeteria - ‬2 min walk

About this property

NH Sintra Centro

Family-friendly 4-star hotel near Pena Palace
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There are 3 meeting rooms available. An airport shuttle (available 24 hours) is available for a fee. A terrace, multilingual staff, and gift shops/newsstands are also featured at the family-friendly NH Sintra Centro. The hotel can provide concierge services and wedding services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Sintra hotel is smoke free.

  • 1 building
  • 77 guestrooms or units
  • 8 levels
  • Meeting rooms
  • Deli
  • Childcare (surcharge)
  • Charging station for electric cars
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
NH Sintra Centro offers 77 air-conditioned accommodations with minibars and safes. Satellite television is provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Awards and affiliations

Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Family friendly

  • Babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Self parking on site (EUR 15 per day)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 19 to 32 for adults and EUR 9.50 to 16 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 55 lbs per pet)
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 3 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 19 to 32 for adults, and EUR 9.50 to 16 for children
  • Airport shuttle fee: EUR 100 per vehicle (one-way)
  • Self parking fee: EUR 15 per day
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, Eurocard, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Payment in full will be due at check-in for all bookings where payment for the stay will be made on site instead of at the time of booking.

We should mention

  • Up to 3 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Sintra Tivoli
Hotel Tivoli Sintra
Sintra Hotel Tivoli
Sintra Tivoli
Sintra Tivoli Hotel
Tivoli Hotel Sintra
Tivoli Sintra
Tivoli Sintra Hotel

Reviews

NH Sintra Centro Reviews

8.4

Very good

8.6/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 470 out of 1014 reviews
Rating 8 - Good. 327 out of 1014 reviews
Rating 6 - Okay. 138 out of 1014 reviews
Rating 4 - Poor. 53 out of 1014 reviews
Rating 2 - Terrible. 26 out of 1014 reviews

Reviews

10/10 Excellent

Allan, Edgware

Stayed 5 nights in Jun 2025

8/10 Good

Ashrymaty, Long Island City

Travelled with partner
Liked: Cleanliness, amenities
Great location for shopping, dining and having access to all the main attractions. Enjoyed being able to walk directly from the hotel to explore the town. Property is a bit dated but a good value for what you’re getting.
Stayed 2 nights in Jun 2025

8/10 Good

John, Charlottesville

Stayed 6 nights in May 2025

10/10 Excellent

James

Liked: Staff & service
Stayed 1 night in Jun 2025

10/10 Excellent

Blanche

Stayed 2 nights in Apr 2025

6/10 Okay

Meg

Travelled with partner
Great location, dated hotel. Front desk staff were lovely, had to move rooms because of sewage smell from bathroom. Restaurant staff allowed us to sit (during open hours, 5pm) but received no service as apparently (according to the front desk after we asked) they were all "in training", left after 20mins of being ignored, so can't speak to the restaurant. Right in the heart of historic town center though, easy walk to everything, lots of sights and restaurants close by.
Stayed 4 nights in Jun 2025

8/10 Good

isabella

Travelled with partner
Liked: Cleanliness, amenities
Very good location in Sintra. Staff had good recommendations for food. Room was clean and housekeeping was great. Spacious. Hotel bar and restaurant was overpriced even for happy hour, no issue is cute. Taverns were less than three minute walk away. Romania de Rocco outstanding affordable restaurant nearby.
Stayed 3 nights in Jun 2025

10/10 Excellent

lisa

Liked: Cleanliness, staff & service, amenities
The view of the castle from their balcony was the highlight of the hotel for me. Both nights we enjoyed the music and view outside. We could walk to all the shops and restaurants. We drove a rental car to this location. It was tricky parking and driving a stick.
The Moors castle at night.
The Moors castle in the day.
Nice view from balcony.
Stayed 1 night in May 2025

10/10 Excellent

Brandy

Travelled with partner
Liked: Amenities, property conditions & facilities
The hotel was very complicated to get to, but great location and the staff was amazing. Beautiful inside..
Stayed 1 night in Jun 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing spot in Historical Sintra center!
Stayed 3 nights in May 2025

10/10 Excellent

CATHERINE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location!!! Will definitely be back
Stayed 2 nights in May 2025

10/10 Excellent

robin and ken

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
While the exterior of the hotel looked quite dated, the interiors were stunning, new and stylish. Beds were comfy, and bathrooms and fixtures were all updated. Views were expansive and beyond stunning to water, alley and castles. . Hotel is the best location if you want to be in the heart of this charming town and walk to shops and restaurants. We could also walk to some of the castles. Staff was incredibly gracious, and many nice amenities and gifts were found in the room. Plus we had an enormous balcony as we had the end unit. Would absolutely recommend!
Stayed 1 night in May 2025

8/10 Good

Isobel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sintra was lovely. Hotel is close to some popular attractions and many restaurants. Very convenient. A little old but clean. Had a little trouble with the QR code to access the hotel parking. Thankfully it worked in the end. The driver behind us who seemed like a resident of the town was getting a little impatient. In the end, he got out of his car and helped us to speak with hotel staff through the gantry speaker.
Stayed 2 nights in May 2025

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming and rustic … a true gem!
Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Centric and has parking place.
Stayed 1 night in May 2025

8/10 Good

sherry

Gee
Stayed 1 night in May 2025

10/10 Excellent

Dania, Palmetto

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I really liked the service, the cleanliness, the location of the restaurant. The menu isn't extensive, but it's very good, with beautiful views. I recommend it.
Stayed 3 nights in May 2025

10/10 Excellent

Carollene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is close to the center of Sintra and on a hill with a beautiful view.
Stayed 2 nights in May 2025

10/10 Excellent

Susan Clarke

Travelled with family
Liked: Cleanliness
Great views
Stayed 1 night in May 2025

8/10 Good

Connor

Stayed 1 night in May 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Sara

Travelled with family
Liked: Cleanliness, staff & service
Very good location in Sintra. Across the street from the sites and bus stop is 100yds. Historic building and rooms are well maintained. Standard European breakfast. Staff helpful and polite.
Stayed 1 night in May 2025

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
It's major selling point is that it's right in the heart of the historic centre.
Stayed 3 nights in May 2025

8/10 Good

Alcira, san francisco

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As stated above. It was a pleasant hotel, a bit too old and shabby, and unfortunately the ambient fragance throughout the public areas of the hotel is totally UNPLEASANT to my senses. I stayed at a newly converted quaint NH property in Mexico city in Jan 2024 and the freshner in public areas was exactly as UNPLEASANT and sickening 😑 as at Sintra.
Stayed 2 nights in May 2025

4/10 Poor

Marina

Disliked: Property conditions & facilities, room comfort

Feedback

I chose your hotel specifically because of its central location in Sintra, expecting comfort and quality that reflect the significance of this historic town. Unfortunately, my experience was deeply disappointing. The hotel is, frankly, unacceptably outdated. The elevator only works if you press and hold the button constantly. The restaurant serves uninspired sandwiches and lacks a proper lunch menu. The front desk is staffed by young receptionists who appear untrained and unable to answer the most basic questions about the area. One rainy day, I was given an umbrella which broke as soon as I opened it outside. On the evening before my departure, I requested a taxi — the next morning, the receptionist on duty had no idea about the request or my destination. There was, however, one excellent staff member — Francisco — whose professionalism stood out starkly. I made sure to ask his name because he was the only person in the hotel who truly knew what he was doing. Overall, every detail of the stay was weighed down by poor coordination and a lack of basic standards. This level of service — in the heart of a UNESCO-protected historic town — seriously damages the image of Sintra as a destination. I believe it’s important not to hide this truth.
Stayed 5 nights in May 2025