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Aparthotel

Citadines Trafalgar Square London

4.0 star property
4-star aparthotel near Trafalgar Square

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Photo gallery for Citadines Trafalgar Square London

Exterior
Room amenity
Apartment, 2 Bedrooms | Living area
Lobby
Studio

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Pet-friendly
  • Air conditioning
  • Laundry
  • Kitchen

Explore the area

View in a map
18/21 Northumberland Avenue, London, England, WC2N 5EA
  • Place, Trafalgar Square
    ‪3 min walk‬
  • Place, Big Ben
    ‪9 min walk‬
  • Place, London Eye
    ‪10 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪48 min drive‬

Room options

View all photos for Studio

Studio

Studio

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Apartment, 1 Bedroom

Room amenity

Apartment, 1 Bedroom

  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Apartment, 2 Bedrooms

Room amenity

Apartment, 2 Bedrooms

  • 70 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Double Bed, 1 Double Sofa Bed and 2 Twin Beds

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About the area

London

City center stay.Within a 10-minute walk of this London City Centre aparthotel, you'll find Trafalgar Square and Leicester Square. London Eye and Piccadilly Circus are also within half a mile (1 km).
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What's nearby

  • Trafalgar Square - 3 min walk - 0.3 km
  • Leicester Square - 6 min walk - 0.6 km
  • Piccadilly Circus - 9 min walk - 0.8 km
  • Big Ben - 9 min walk - 0.8 km
  • London Eye - 10 min walk - 0.9 km

Getting around

  • Embankment Station - 3 min walk
  • Charing Cross Station - 4 min walk
  • Heathrow Airport (LHR) - 49 min drive

Restaurants

  • ‪Sherlock Holmes - ‬1 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Old Shades - ‬3 min walk
  • ‪Ippudo - ‬3 min walk
  • ‪The Princess of Wales - ‬3 min walk

About this property

Citadines Trafalgar Square London

4-star aparthotel near Trafalgar Square
A computer station is on site and WiFi is free in public spaces. A business center and a meeting room are available. A library, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Citadines Trafalgar Square London.

This 4-star London aparthotel is smoke free.

  • 1 building
  • 187 guestrooms or units
  • 8 levels
  • Built in 1995
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Library
  • Television in lobby
  • Elevator
  • No smoking on site
  • 1 conference room
Citadines Trafalgar Square London offers 187 air-conditioned accommodations with safes and hair dryers. Beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with digital channels. Accommodations at this 4-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations with deep soaking bathtubs and complimentary toiletries.

This London aparthotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding and change of towels can be requested.

Similar properties

Exterior
The Grand at Trafalgar Square
  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, 1,667 reviews
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Property amenities

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • Free crib

Kitchenette

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Microwave
  • Refrigerator
  • Stovetop
  • Tea bags/instant coffee
  • Toaster

Dining

  • Buffet breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:30 AM to 11:30 AM on weekends; GBP 15 for adults and GBP 7.50 for children aged 7-12
  • Coffee and tea in common areas

Bedrooms

  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Rollaway/extra bed: GBP 50 per night

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels
  • Library
  • TV in common areas

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Business center
  • Computer station
  • Desk
  • Meeting room

Comfort

  • Air conditioning
  • Heating

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • 2 pets total (up to 88 lbs per pet)
  • Fee: GBP 15 per pet per night
  • Service animals exempt from fees
  • Pets allowed in specific rooms

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Smoking not allowed

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Change of towels on request
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Phone
  • Safe

Location highlights

  • In an entertainment district
  • In the city center
  • Near a metro station
  • Near a train station

Things to do

  • Golfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Window guards
  • Fire extinguisher

General

  • 1 building
  • 187 units
  • 8 floors
  • Built in 1995
  • Towels (changed on request)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 88 lbs per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 50.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cleaning fees vary based on unit and length of stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 15 for adults and GBP 7.5 for children aged 7 to 12
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and window guards
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, Eurocard, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and window guards in each accommodation. The property is professionally cleaned.

We should mention

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Citadines Prestige Trafalgar
Citadines Prestige Trafalgar Aparthotel
Citadines Prestige Trafalgar Aparthotel London Square
Citadines Prestige Trafalgar Square London
Citadines Trafalgar
Trafalgar Citadines
Citadines Trafalgar Square London Aparthotel
Citadines Trafalgar Square Aparthotel
Citadines Trafalgar Square London
Citadines Trafalgar Square
Citadines Trafalgar Square London Hotel London
Citadines Hotel London
Citadines Trafalgar Square London England
Citadines Hotel London
Citadines Trafalgar Square London London
Citadines Trafalgar Square London England
Citadines Trafalgar Square London Aparthotel
Citadines Trafalgar Square London Hotel London
Citadines Trafalgar Square London Aparthotel London

Citadines Trafalgar Square London Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1736 out of 3781 reviews
Rating 8 - Good. 1506 out of 3781 reviews
Rating 6 - Okay. 348 out of 3781 reviews
Rating 4 - Poor. 136 out of 3781 reviews
Rating 2 - Terrible. 55 out of 3781 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Thomas

Liked: Cleanliness

A little Shabby.

Our room was a little shabby. Tiles coming unglued and poorly repaired walls with plaster marks. Something i would be fine with at a Holiday Inn, but not for the price I paid. The AC wasnt very strong and the room was constantly above 75. Breakfast was OK, but much better dining options outside the Hotel. Nice area to stay.
I wouldn't repair a wall in my home this poorly...why would you want to see this at a "4*" hotel?
Glued on backsplash peeling off. Made place feel cheap..
Stayed 2 nights in Aug 2025

10/10 Excellent

Vanessa

Travelled with group
Liked: Cleanliness, room comfort

Perfect Location

The Hotel is located perfectly to walk to all restaurants, shops, Big Ben and other attractions. Love the free coffee, cappuccinos and Lattes. Would definitely stay here again.
Stayed 3 nights in Aug 2025

6/10 Okay

Hyung Chul

Liked: Room comfort

Great location for a family trip

Great location but the property needs a bit of love and care. A bit awkward service at the reception. Pick for the location but lower your expectations.
Stayed 2 nights in Aug 2025

10/10 Excellent

eduardo

Liked: Cleanliness, room comfort

Awesome Hotel

Excellent location, close to everything. Super nice and helpful staff. Beds were a little hard and shower curtains stuck to the body while showering. Other than that, perfect place to stay.
Stayed 4 nights in Jul 2025

10/10 Excellent

Suryakala

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent service throughout the 9 nights stay. Great location to see the major attractions. Room had thoughtful design for charging your devices. The bed comfortable and larger than expected. Tesco Express within 2 minutes walk. Embankment station within 2 minutes walk. The staff was efficient and unobtrusive.
Stayed 9 nights in Jul 2025

2/10 Terrible

Scott, New York

Stayed 5 nights in Jun 2025

8/10 Good

Steven, Charlotte

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Elevators (only 2) kept going out of order, AC very poor in very hot conditions.
Stayed 3 nights in Jun 2025

10/10 Excellent

Cindi

Liked: Cleanliness, property conditions & facilities
Close to everything.
Stayed 8 nights in Jun 2025

10/10 Excellent

Sarah

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Jun 2025

6/10 Okay

Vincent

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Although the location is great, the door to our room was defective & our air conditioning barely cooled the room. The staff offered little support to these issues. There was also some confusion on the room size, which did not match up well with the photos. This was my second stay here & I’m not sure I would pick this one next time.
Stayed 3 nights in Jun 2025

10/10 Excellent

Hannah

Stayed 6 nights in May 2025

4/10 Poor

Carol

Travelled with partner
Poor service from check in desk to cleaning of rooms. We were expected to empty our own trash every day. Expensive for the service we received. Only positive for us was the location.
Stayed 3 nights in Jun 2025

10/10 Excellent

Kathleen

Liked: Cleanliness, property conditions & facilities
Stayed 10 nights in May 2025

8/10 Good

Amelia, Phildelphia

Travelled with family
Loved having 2 bedrooms and a kitchen. The room was clean but the bathroom could have used a deep cleaning. The hallways were a little dark and dingy looking. Overall my stay was fine and much better than having to book 2 rooms for 4 people.
Stayed 3 nights in May 2025

10/10 Excellent

Gail

Liked: Cleanliness, room comfort
Great location, comfortable bed and clean room and has a kitchenette. Very happy with this hotel.
Stayed 3 nights in May 2025

10/10 Excellent

Zhanna

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Room was clean and quiet, bed was comfortable. Would stay again.
Stayed 4 nights in Apr 2025

10/10 Excellent

Samantha

Liked: Cleanliness, room comfort
The hotel itself was great! Just hit a snag at check in and was told the wrong room number and had an awkward encounter with someone who was already settled into that room
Stayed 3 nights in Apr 2025

10/10 Excellent

Normand

Liked: Cleanliness, room comfort
Stayed 4 nights in May 2025

6/10 Okay

Patricia

Travelled with group
Liked: Cleanliness
Love the location. Rooms are old but so is beautiful hotel. Good service from maintenance when safe needed repair. It would’ve been nice if Front staff would’ve been able to be more helpful in directing us to tours.
Stayed 4 nights in Apr 2025

8/10 Good

Jeffrey

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room size and facilities were great - kitchenette a real bonus. Location could not be better. The hotel offered a quiet space in a busy part of London. Easy access to Charing Cross and Embankment stations. Will certainly use it again.
Stayed 1 night in Apr 2025

10/10 Excellent

Joon

Business traveller
Liked: Cleanliness, room comfort
Stayed 2 nights in Apr 2025

4/10 Poor

Milcah

Travelled with family
Disliked: Cleanliness, amenities
Stayed here with my family. My 12 year old went to get to bed and there was blood on the sheets. Staff changed them but didn't seem bothered. The coffee there made me terribly sick, no ventilation in any of the bathrooms always hot and humid. Must open the windows. At night very noisy due to bars.
Stayed 6 nights in Apr 2025

8/10 Good

Louise

Liked: Room comfort

Great location

Extremely good location. Excellent front desk service. Nice to have complimentary coffee and tea all day. Good studio size with all necessary kitchen implements. However needs refurbishing and cleanliness must improve.
Stayed 5 nights in Apr 2025

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Central location in the asking distance to main attractions. Friendly and accommodating staff.
Stayed 1 night in Apr 2025