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citizenM Tower of London

4.0 star property
4-star hotel near Tower of London

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Photo gallery for citizenM Tower of London

Check-in/check-out kiosk
Bar (on property)
Building design
King Room - Tower View | City view
Bar (on property)

Popular amenities

  • Bar
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

Map
40 Trinity Square, London, England, EC3N 4DJ
  • Tower of London
    ‪2 min walk‬
  • London Bridge
    ‪13 min walk‬
  • St. Paul's Cathedral
    ‪19 min walk‬
  • London (LCY-London City)
    ‪16 min drive‬

Room options

View all photos for King Room - Tower View

1 bedroom, premium bedding, pillowtop beds, in-room safe

King Room - Tower View

9.0 out of 10
Wonderful
(32 reviews)
  • 14 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for King Room

1 bedroom, premium bedding, pillowtop beds, in-room safe

King Room

8.8 out of 10
Excellent
(279 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

London

London City Centre stay.Within a 15-minute walk of this London City Centre hotel, you'll find Tower of London and London Bridge. St. Paul's Cathedral and Covent Garden Market are also within 3 miles (5 km).

What's nearby

  • Tower of London - 2 min walk - 0.2 km
  • Tower Bridge - 8 min walk - 0.7 km
  • London Bridge - 13 min walk - 1.2 km
  • St. Paul's Cathedral - 19 min walk - 1.7 km
  • Big Ben - 9 min drive - 4.6 km

Getting around

  • Tower Hill Station - 1 min walk
  • Fenchurch Street Station - 3 min walk
  • London City Airport (LCY) - 28 min drive

Restaurants

  • ‪canteenM Tower of London hotel - ‬1 min walk
  • ‪Tower Vaults - ‬3 min walk
  • ‪cloudM Tower of London - ‬1 min walk
  • ‪Liberty Bounds - ‬2 min walk
  • ‪Savage Garden LDN - ‬2 min walk

About this property

citizenM Tower of London

4-star hotel near Tower of London
There's a restaurant on site, as well as 2 coffee shops/cafes and a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center, 8 meeting rooms, and coworking spaces.

A computer station is on site and WiFi is free in public spaces. The business-friendly citizenM Tower of London also features multilingual staff, coffee/tea in a common area, and express check-in.

This 4-star London hotel is smoke free.

  • 1 building
  • 370 guestrooms or units
  • 8 levels
  • 2 coffee shops
  • Built in 2016
  • Deli
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
CitizenM Tower of London offers 370 accommodations with iPads and iPod docking stations. Pillowtop beds feature premium bedding. 43-inch flat-screen televisions come with digital channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers.

This London hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, safes, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Languages

English, French

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Exterior

The Tower Hotel, by Thistle

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  • Restaurant
  • Gym
  • Breakfast available
4.1 out of 5, Very good, 7,754 reviews
The price is CA $190
CA $228 total
includes taxes & fees
Aug 24 - Aug 25
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Property amenities

Family friendly

  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: GBP 20 per person
  • 2 coffee shops/cafes
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 43-inch flat-screen TV with digital channels
  • iPad
  • iPod dock

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 29.00
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 20 per person
  • Late check-out fee: GBP 29.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Tax ID - 81.84.09.897.B.06
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). The tax ID number is 81.84.09.897.B.06. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and debit cards. Cash is not accepted. Onsite parties or group events are strictly prohibited. This property uses wind energy, plus eco-friendly cleaning products. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

No visitors or unregistered guests are allowed at the property after midnight.

We should mention

  • One child 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

citizenM Tower London Hotel
citizenM Tower London
citizenM Tower of London Hotel
citizenM Tower of London London
citizenM Tower of London Hotel London
Citizenm Tower Of London Hotel England

citizenM Tower of London Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1207 out of 1706 reviews
Rating 8 - Good. 333 out of 1706 reviews
Rating 6 - Okay. 98 out of 1706 reviews
Rating 4 - Poor. 41 out of 1706 reviews
Rating 2 - Terrible. 27 out of 1706 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

4/10 Poor

Michael, Fairfax

Travelled with family, Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Location was great, but the rooms were tiny- smaller than on a inside cabin on a cruise ship. It was terrible. You can't walk around the bed!!!! We had to crawl over or past each other....insane!!
Stayed 1 night in May 2025

4/10 Poor

Michael, Fairfax

Liked: Cleanliness
Stayed 2 nights in May 2025

4/10 Poor

Michael T, Fairfax

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
rooms are TINY!!!! You can't event walk around the bed, it was like being on a cruise ship, but in smaller than the smallest room. It was ridiculous. Location is great, hotel is clean. The TV was also ridiculous...it had terrible broken reception the entire time on ALL channels. If you have the money, stay somewhere else- a huge mistake for me.
Stayed 2 nights in May 2025

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a really great place to stay. Starting with the first need: the Tube, train, metro (whatever you want to call it) is literally up the stairs, turn left and go inside. Fabulous! Conveniently connected us within 30 minutes anywhere we wanted to go. Other needs met: comfortable bed and great views. Of course no bad marks for bed set up because we saw the configuration before purchasing stay. Ours was a king bed so we just put pillows by window and feet at the bottom. No climbing over each other in the middle of the night. So I have found that the European hotels (Greece, Italy and UK) do not prioritize bathroom privacy. I am not a fan of glass showers with the toilet for the most part ‘in’ the shower enclosure. Not a fan and somehow I missed this detail. HOWEVER, with all the convenience and convenience and convenience of the location of hotel it was worth it.
Stayed 2 nights in Apr 2025

8/10 Good

Laura

Liked: Cleanliness, amenities, property conditions & facilities
I like the citizen m because it’s reliably the same in every city. The room was clean and efficient. The staff could have been more friendly.
Stayed 2 nights in Apr 2025

8/10 Good

Philip

Stayed 1 night in Apr 2025

10/10 Excellent

Naomi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Charles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic situation overlooking Tower of London, staff couldn’t be more friendly or helpful. A real fun place to stay for young and old/, loved the cloud bar with balcony. Underground station right next door could not be more convenient, will definitely visit again.
Stayed 3 nights in Apr 2025

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Funky, Friendly.. You have to try this hotel..

What a funky hotel. I wanted to extend my stay in London to see the Tower of London and Tower Bridge etc.. What I didn't realise when choosing CitizenM is that the hotel was right behind the Tower. They offered a room with view of the Tower itself.. Thumbs up on that.. Staff young and friendly, helpful, curteous..certainly a first for me in style of hotel.. Great experience..
Stayed 1 night in Apr 2025

10/10 Excellent

Christo

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and friendly staff

10/10 Excellent

Jim

Stayed 1 night in Apr 2025

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
I was pleasantly surprised. Excellent location, quite clean room - rooftop bar had a fab view - breakfast excellent choices!
Stayed 2 nights in Apr 2025

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location and very friendly staff

This hotel literally cannot be beat for location. You're in the heart of everything, on top of the train station (no noise though, you can't hear anything) and there's a lovely rooftop bar with a great view of the city on multiple sides.
Stayed 4 nights in Feb 2025

10/10 Excellent

Chris

Stayed 2 nights in Apr 2025

10/10 Excellent

Diana

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Feng

Liked: Cleanliness, staff & service, property conditions & facilities
Stuff are very nice and friendly. Easy to go places!
Stayed 1 night in Apr 2025

8/10 Good

Ben

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Mar 2025

2/10 Terrible

Ayush

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
I have always stayed in this London wherever I have visited London in the last 7 years. However, this time I was very disappointed. The hotel was dirty, it smelled bad and the staff were joking around the desk and could not care less. Even after asking them to cleanup room in the morning when I got back in the evening it was dirty. They cleaned it next day but left all the dirty glasses and coffee mugs on the table. The shower was not even wiped. It was absolutely terrible. Never again.
Stayed 3 nights in Apr 2025

10/10 Excellent

Laura

Stayed 1 night in Apr 2025

10/10 Excellent

Lizbeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was modern, nice and clean! The staff was incredibly helpful!
Stayed 2 nights in Apr 2025

10/10 Excellent

Teresa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing value for money. Nice location with lots of areas to see around it.
Stayed 1 night in Apr 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Very modern and clean. Great facilities, helpful friendly staff. Can not fault our stay.
Stayed 1 night in Apr 2025

4/10 Poor

Gavin

Stayed 4 nights in Apr 2025

10/10 Excellent

Evelyn

Stayed 1 night in Mar 2025

8/10 Good

Narinder

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025