Dorsett Shepherds Bush

4.0 star property
4-star eco-certified hotel near Westfield London Shopping Centre

Choose dates to view prices

Photo gallery for Dorsett Shepherds Bush

Bar (on property)
Reception
Front of property - evening/night
Lobby
Dorsett Room

Reviews

8.0 out of 10
Very good

Popular amenities

  • Gym
  • Breakfast available
  • Bar
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
58 Shepherds Bush Green, London, England, W12 8QE
  • Shepherd's Bush Empire
    ‪1 min walk‬
  • Westfield London Shopping Centre
    ‪7 min walk‬
  • Kensington High Street
    ‪20 min walk‬
  • London (LHR-Heathrow)
    ‪24 min drive‬

Room options

Executive Room

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed

  • 25 sq m
  • Sleeps 3
  • 1 King Bed

Dorsett Room

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

Studio Suite

  • 35 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About the area

London

Hammersmith and Fulham stay.A stay at this Hammersmith and Fulham hotel places you within half a mile (1 km) of Westfield London Shopping Centre and 2 miles (3 km) of Kensington High Street. Hyde Park and Marble Arch are also within 3 miles (5 km).

What's nearby

  • Shepherd's Bush Empire - 1 min walk - 0.0 km
  • Westfield London Shopping Centre - 7 min walk - 0.6 km
  • Kensington High Street - 20 min walk - 1.7 km
  • Olympia Conference and Exhibition Centre - 20 min walk - 1.7 km
  • Hyde Park - 7 min drive - 4.7 km

Getting around

  • Shepherd's Bush Market Underground Station - 3 min walk
  • Shepherd's Bush Station - 7 min walk
  • Heathrow Airport (LHR) - 30 min drive

Restaurants

  • ‪The Hoxton, Shepherd’s Bush - ‬1 min walk
  • ‪The Defectors Weld - ‬2 min walk
  • ‪Pictures - ‬1 min walk
  • ‪Tian Fu - ‬2 min walk
  • ‪Shikumen - ‬1 min walk

About this property

Dorsett Shepherds Bush

4-star eco-certified hotel near Westfield London Shopping Centre
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A 24-hour fitness center, multilingual staff, and tour/ticket assistance are also featured at the eco-certified Dorsett Shepherds Bush.

This 4-star London hotel is smoke free.

  • 1 building
  • 317 guestrooms or units
  • 8 levels
  • Meeting rooms
  • Built in 2014
  • Deli
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Dorsett Shepherds Bush offers 317 accommodations with MP3 docking stations and minibars. Beds feature premium bedding. 37-inch LCD televisions come with digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, English, French, Romanian, Spanish, Turkish

Similar properties

Property amenities

Family friendly

  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • English breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 20 for adults and GBP 20 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 37-inch LCD TV with digital channels
  • MP3 dock

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in.

Access methods

Staffed front desk

Pets

  • Pets: GBP 70 per pet (varies based on length of stay)
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 70.0 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: GBP 50 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 20 for adults and GBP 20 for children
  • Pet fee: GBP 70 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 70.0 per day
  • Service fee: 5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and mobile payments; cash is not accepted
Mobile payment options include: Google Pay and Apple Pay
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, mobile payments, Google Pay, and Apple Pay. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Dorsett Shepherds Bush
Dorsett Shepherds Bush Hotel
Dorsett Shepherds Bush Hotel London
Dorsett Shepherds Bush London
Shepherds Bush Dorsett
Dorsett Shepherds Bush, London England
Dorsett Shepherds Bush Hotel
Dorsett Shepherds Bush London
Dorsett Shepherds Bush Hotel London

Dorsett Shepherds Bush Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 951 out of 2122 reviews
Rating 8 - Good. 565 out of 2122 reviews
Rating 6 - Okay. 320 out of 2122 reviews
Rating 4 - Poor. 168 out of 2122 reviews
Rating 2 - Terrible. 118 out of 2122 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Laura, Issaquah

Disliked: Cleanliness, property conditions & facilities
I pre-paid for three nights. Although the common areas were quite nice, my room and bathroom were dirty (crusty food in the carpet around the bin, mold in the shower, blood spots on the sheets, and dust on surfaces). The lamp was broken, the mattress was very old, and the wardrobe door was warped from extensive water damage. There were no other rooms available and it was late, so I slept a little on the cleaner of the two sheets. In the morning, after I waited for a while, the manager told me if I paid more, I could move to another room. I asked if I could see it first, and was told no. I declined the offer, and left without a place to stay, nor a refund of the two other nights I purchased. It simply wasn't worth it! I walked to the hotel next door and had a much, much better stay.

10/10 Excellent

Dominic, Monaco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location. Interesting building.
Stayed 1 night in Feb 2025

2/10 Terrible

Luke

Stayed 6 nights in Feb 2025

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

6/10 Okay

Sian

Travelled with group
Liked: Cleanliness

Problems - but they sorted it

1st room - adapted. Nowhere to put toiletries in bathroom other than floor 2nd room - they moved us here knowing the heating wouldn't switch off, couldn't breathe. Brought us a cooler. Was hot and cold at same time 3rd room - they kindly moved us to a suite which was fabulous and gave us free breakfast one day So they solved the problems, just annoying to start with... build a counter in the big adapted bathroom!!
Stayed 1 night in Feb 2025

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Matt

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The hotel was lovely, as was the paid for breakfast, but the room itself was average. We were put in a special access room, where the toilet was incredibly uncomfortable, the shower was too small, ajd the room was too hot - even with the air conditioner on full blast. Overall the hotel was really nice, and the staff were incredibly friendly and helpful, but the room let it down.
Stayed 2 nights in Feb 2025

6/10 Okay

Kiri

Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 1 night in Jan 2025

8/10 Good

Chloe

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

6/10 Okay

James

Travelled with family, Business traveller, Travelled with group
Liked: Cleanliness, staff & service
The lobby was great and had accessible restaurant. Staff are super amazing!
Stayed 4 nights in Dec 2024

8/10 Good

James

Travelled with family, Business traveller, Travelled with group
Liked: Staff & service, amenities
Staff are friendly but the rooms was terrible. Had to move us the last night and that’s when we got the better room.
Stayed 1 night in Dec 2024

10/10 Excellent

Elizabeth

Stayed 1 night in Feb 2025

10/10 Excellent

kris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Toni

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for a gig at O2 SBE. Lovely rooms, great location and comfy beds.
Stayed 2 nights in Feb 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

L J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

Matthew

Disliked: Staff & service, room comfort
Could have been amazing. Just room was freezing heating didn't work and ask extra heater which didn't do anything and the pillows awful. Which is a shame as such a nice hotel
Stayed 1 night in Feb 2025

6/10 Okay

Louise

Travelled with partner
Liked: Cleanliness, staff & service, amenities
It was overall fine. We booked a standard room and were given a standard accessible room, which was ok in itself. However it was right next to the lift, so our sleep was a bit disturbed by the sound of people and the lift being called late at night and early in the morning. The room window didn’t face outside, instead into a light well, which was opposite other rooms about 10ft away. So opening the curtains for any natural light wasn’t an option as you’d have people looking straight into your room. The lack of natural light made the room feel claustrophobic. Final con was, a basic kettle and teabags/coffee and sugar were provided, but nothing with which to stir them. Pros: not far from several tube stations, right next to O2 Empire Shepherd’s Bush if you’re attending something there as we were. Near Westfield shopping centre for restaurants and parking. Staff were friendly.
Stayed 2 nights in Feb 2025

6/10 Okay

Verified traveller

Disliked: Staff & service
Not great, Abit disappointed,don't accept cash, cards only. Not a great vibe.
Stayed 2 nights in Feb 2025

4/10 Poor

James

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Chris

Stayed 1 night in Feb 2025

10/10 Excellent

James

Stayed 1 night in Feb 2025

10/10 Excellent

Simon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel in a good location to Central London and my destination (Royal Albert Hall). The gym was a bonus, the bar was clean and well presented and the breakfast I had was ample and well cooked.
Stayed 1 night in Feb 2025

10/10 Excellent

Dewi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

conveniently located little gem!

Beautiful hotel very close to M4 and railway system. The rooms were beautiful, clean and the beds very comfortable. Breakfast was lovely and reasonably priced for London. Staff were very professional, helpful and accommodating. We will definitely stay here again for our next London trip. Thank you.
Stayed 2 nights in Feb 2025