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Dorsett Shepherds Bush

4.0 star property
4-star hotel near Kensington High Street

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Photo gallery for Dorsett Shepherds Bush

Front of property - evening/night
Lobby
Reception
Dorsett Room
Bar (on property)

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
58 Shepherds Bush Green, London, England, W12 8QE
  • Place, Shepherd's Bush Empire
    ‪1 min walk‬
  • Place, Shepherd’s Bush Market
    ‪3 min walk‬
  • Place, Westfield London Shopping Centre
    ‪7 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪27 min drive‬

Room options

View all photos for Dorsett Room

Premium bedding, minibar, in-room safe, desk

Dorsett Room

  • Sleeps 2

View all photos for Dorsett Room

Dorsett Room

Dorsett Room

8.2 out of 10
Very good
(130 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

7.6 out of 10
Good
(23 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room

Executive Room

Executive Room

7.0 out of 10
Good
(9 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed OR 1 Twin Sofa Bed

View all photos for Studio Suite

Studio Suite

Studio Suite

  • 35 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Dorsett Twin Room

Premium bedding, minibar, in-room safe, desk

Dorsett Twin Room

  • Sleeps 2

View all photos for Deluxe Twin Room

Premium bedding, minibar, in-room safe, desk

Deluxe Twin Room

  • Sleeps 2

Studio Suite

  • Sleeps 3

View all photos for Executive Room

Premium bedding, minibar, in-room safe, desk

Executive Room

  • Sleeps 3

Deluxe King Room

  • Sleeps 2

View all photos for Deluxe Twin Room

Premium bedding, minibar, in-room safe, desk

Deluxe Twin Room

  • Sleeps 2

View all photos for Dorsett Twin Room

Premium bedding, minibar, in-room safe, desk

Dorsett Twin Room

  • Sleeps 2

Dorsett Double Room

  • Sleeps 2

View all photos for Deluxe Room

Premium bedding, minibar, in-room safe, desk

Deluxe Room

  • Sleeps 2

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Exterior

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Hammersmith and Fulham
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.2 out of 5, Very good, 1,005 reviews
The price is CA $170
CA $204 total
includes taxes & fees
Jan 6 - Jan 7
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About the area

London

Hammersmith and Fulham stay.A stay at this Hammersmith and Fulham hotel places you within half a mile (1 km) of Westfield London Shopping Centre and 2 miles (3 km) of Kensington High Street. Hyde Park and Marble Arch are also within 3 miles (5 km).

What's nearby

  • Shepherd's Bush Empire - 1 min walk - 0.0 km
  • Shepherd's Bush Green - 1 min walk - 0.1 km
  • Shepherd’s Bush Market - 3 min walk - 0.3 km
  • Westfield London Shopping Centre - 7 min walk - 0.6 km
  • Kensington High Street - 20 min walk - 1.7 km

Getting around

  • Shepherd's Bush Market Underground Station - 3 min walk
  • Shepherd's Bush Station - 7 min walk
  • Heathrow Airport (LHR) - 30 min drive

Restaurants

  • ‪Shikumen Shepherd's Bush - ‬1 min walk
  • ‪The Defector's Weld - ‬2 min walk
  • ‪The Sindercombe Social - ‬1 min walk
  • ‪Jin - ‬1 min walk
  • ‪Liz Cafe - ‬1 min walk

About this property

Dorsett Shepherds Bush

4-star hotel near Kensington High Street
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A 24-hour fitness center, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Dorsett Shepherds Bush.

This 4-star London hotel is smoke free.

  • 1 building
  • 317 guestrooms or units
  • 8 levels
  • Meeting rooms
  • Built in 2014
  • Deli
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Dorsett Shepherds Bush offers 317 accommodations with MP3 docking stations and minibars. Beds feature premium bedding. 37-inch LCD televisions come with digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

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  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.2 out of 5, Very good, 371 reviews
The price is CA $177
CA $213 total
includes taxes & fees
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Property amenities

Family friendly

  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • English breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 20 for adults and GBP 20 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 37-inch LCD TV with digital channels
  • MP3 dock

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
The credit card used to book the reservation must be presented by the cardholder at check-in.

Access methods

Staffed front desk

Pets

  • Pets: GBP 70 per pet (varies based on length of stay)
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 70.0 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: GBP 50 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 20 for adults and GBP 20 for children
  • Pet fee: GBP 70 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 70.0 per day
  • Service fee: 5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and mobile payments; cash is not accepted
Mobile payment options include: Google Pay and Apple Pay
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, mobile payments, Google Pay, and Apple Pay. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Dorsett Shepherds Bush
Dorsett Shepherds Bush Hotel
Dorsett Shepherds Bush Hotel London
Dorsett Shepherds Bush London
Shepherds Bush Dorsett
Dorsett Shepherds Bush, London England
Dorsett Shepherds Bush Hotel
Dorsett Shepherds Bush London
Dorsett Shepherds Bush Hotel London

Dorsett Shepherds Bush Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 901 out of 2079 reviews
Rating 8 - Good. 531 out of 2079 reviews
Rating 6 - Okay. 337 out of 2079 reviews
Rating 4 - Poor. 179 out of 2079 reviews
Rating 2 - Terrible. 131 out of 2079 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Vanessa

Stayed 1 night in Sep 2025

6/10 Okay

Trish

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Stephen

Stayed 1 night in Sep 2025

6/10 Okay

Adrian Mairold

Stayed 1 night in Sep 2025

10/10 Excellent

kokulan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

6/10 Okay

Lee

Stayed 1 night in Sep 2025

10/10 Excellent

Catherine

Stayed 1 night in Sep 2025

2/10 Terrible

Elfranko

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tacky, everything was sticky. Greatly overpriced.
Stayed 1 night in Sep 2025

6/10 Okay

Rameez

Liked: Staff & service, property conditions & facilities
Average overall. However, Good friendly staff
Stayed 1 night in Sep 2025

8/10 Good

Myrna

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Location
Stayed 11 nights in Aug 2025

8/10 Good

Myrna

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The exceptional courtesy and service received from Victoria and Ting. The friendliness of the rest of the staff particularly Tamara and Azziz and Aaron. The staff were very helpful and accommodating.
Stayed 4 nights in Sep 2025

10/10 Excellent

Rick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

Stuart

Travelled with family
Stayed 2 nights in Sep 2025

6/10 Okay

Chris

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Checking excellent. Polite staff. Room very tired. Bathroom mould and limescale everywhere. Needed a deep clean.
Stayed 1 night in Sep 2025

4/10 Poor

Rosemary

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Like quiet room. Did not like no change of towels. No English teabags in room. Never gave extra toilet rolls. Worst of all the hotel cgarged me £75 on arrival. Promised to return to me after holiday. I have never ever got back my money. Avoid this hotel. You will be disappointed.
Stayed 3 nights in Aug 2025

8/10 Good

Larry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

6/10 Okay

David

Liked: Cleanliness, property conditions & facilities
Bed was supposed to be a double but was actually two singles put together. This is not a double and creates a sink in the middle as the two come apart. Draft beer was off and I’m told has been off for some time. Queue to check in and check out while other people just stood around. Maybe train them to be able to help with this process? I had to give up at check out and just leave my room key on the counter as I had a train to catch. Other than that, room was nice and clean. Staff were very polite and well mannered.
Stayed 1 night in Sep 2025

6/10 Okay

Maria

Stayed 1 night in Sep 2025

6/10 Okay

JERMAINE

Travelled with partner
Liked: Staff & service
The room itself was very small and the carpet was severely stained. Also, very noisy outside the room, we could hear everything. The staff & restaurant was very good, but the room was underwhelming!
Stayed 4 nights in Sep 2025

4/10 Poor

PDD

Business traveller
Disliked: Staff & service, property conditions & facilities
I have stayed here many times and this hotel is nowhere near as good as it once was. Once again the shower tap was not working and the water would not turn off. There is always something problematic in the room and I cancelled my next trip and have changed hotels. Staff are not as friendly/helpful as they should be
Stayed 2 nights in Sep 2025

10/10 Excellent

Frans, Oak Ridge

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reasonably priced for king bed comfort. Wonderful friendly staff. Very nice bar. Very close to tube station and Paddington station only 2 miles away.
Stayed 7 nights in Sep 2025

4/10 Poor

Veronica

Business traveller
Disliked: Property conditions & facilities

The Hoxton next door is much better…

For the past two years I’ve stayed at the Hoxton hotel next door and thought I’d try somewhere different this time. I big mistake , a very tired and overpriced hotel, trying to be something more than it is. As for breakfast, wow an even bigger mistake paying £25 for that, second morning found a lovely cafe around the corner half the price with far superior food and ambience. Next time I’m putting my business back to the Hoxton.
Stayed 2 nights in Sep 2025

10/10 Excellent

Kim

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Eric

Stayed 2 nights in Sep 2025

8/10 Good

Natalie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025