See all properties

Dorsett Shepherds Bush

4.0 star property
4-star hotel near Hyde Park

Choose dates to view prices

Photo gallery for Dorsett Shepherds Bush

Front of property - evening/night
Lobby
Reception
Dorsett Room
Bar (on property)

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast available
  • Gym
  • Bar
  • 24/7 front desk
  • Housekeeping

Explore the area

View in a map
58 Shepherds Bush Green, London, England, W12 8QE
  • Place, Shepherd's Bush Empire
    ‪1 min walk‬
  • Place, Shepherd’s Bush Market
    ‪3 min walk‬
  • Place, Westfield London Shopping Centre
    ‪7 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪26 min drive‬

Room options

View all photos for Dorsett Room

Premium bedding, minibar, in-room safe, desk

Dorsett Room

  • Sleeps 2

View all photos for Dorsett Room

Dorsett Room

Dorsett Room

8.4 out of 10
Very good
(122 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

7.4 out of 10
Good
(22 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room

Executive Room

Executive Room

7.0 out of 10
Good
(9 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed OR 1 Twin Sofa Bed

View all photos for Studio Suite

Studio Suite

Studio Suite

  • 35 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Dorsett Twin Room

Premium bedding, minibar, in-room safe, desk

Dorsett Twin Room

  • Sleeps 2

View all photos for Deluxe Twin Room

Premium bedding, minibar, in-room safe, desk

Deluxe Twin Room

  • Sleeps 2

Studio Suite

  • Sleeps 3

View all photos for Executive Room

Premium bedding, minibar, in-room safe, desk

Executive Room

  • Sleeps 3

Deluxe King Room

  • Sleeps 2

View all photos for Deluxe Twin Room

Premium bedding, minibar, in-room safe, desk

Deluxe Twin Room

  • Sleeps 2

View all photos for Dorsett Twin Room

Premium bedding, minibar, in-room safe, desk

Dorsett Twin Room

  • Sleeps 2

Dorsett Double Room

  • Sleeps 2

View all photos for Deluxe Room

Premium bedding, minibar, in-room safe, desk

Deluxe Room

  • Sleeps 2

You may also like

Ad
Exterior

DoubleTree by Hilton London - Chelsea

Hammersmith and Fulham
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.2 out of 5, Very good, 1,002 reviews
The price is CA $208
CA $250 total
includes taxes & fees
Dec 18 - Dec 19
DoubleTree by Hilton London - Chelsea

About the area

London

Hammersmith and Fulham stay.A stay at this Hammersmith and Fulham hotel places you within half a mile (1 km) of Westfield London Shopping Centre and 2 miles (3 km) of Kensington High Street. Hyde Park and Marble Arch are also within 3 miles (5 km).

What's nearby

  • Shepherd's Bush Empire - 1 min walk - 0.0 km
  • Shepherd's Bush Green - 1 min walk - 0.1 km
  • Shepherd’s Bush Market - 3 min walk - 0.3 km
  • Westfield London Shopping Centre - 7 min walk - 0.6 km
  • Kensington High Street - 20 min walk - 1.7 km

Getting around

  • Shepherd's Bush Market Underground Station - 3 min walk
  • Shepherd's Bush Station - 7 min walk
  • Heathrow Airport (LHR) - 30 min drive

Restaurants

  • ‪Shikumen Shepherd's Bush - ‬1 min walk
  • ‪The Defector's Weld - ‬2 min walk
  • ‪The Sindercombe Social - ‬1 min walk
  • ‪Subway - ‬3 min walk
  • ‪Jin - ‬1 min walk

About this property

Dorsett Shepherds Bush

4-star hotel near Hyde Park
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A 24-hour fitness center, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Dorsett Shepherds Bush.

This 4-star London hotel is smoke free.

  • 1 building
  • 317 guestrooms or units
  • 8 levels
  • Meeting rooms
  • Built in 2014
  • Deli
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Dorsett Shepherds Bush offers 317 accommodations with MP3 docking stations and minibars. Beds feature premium bedding. 37-inch LCD televisions come with digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Similar properties

Lobby lounge
The Hoxton Shepherds Bush
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.6 out of 5, Wonderful, 854 reviews
The price is CA $248
CA $298 total
includes taxes & fees
Dec 14 - Dec 15
The Hoxton Shepherds Bush

Property amenities

Family friendly

  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • English breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 20 for adults and GBP 20 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 37-inch LCD TV with digital channels
  • MP3 dock

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in.

Access methods

Staffed front desk

Pets

  • Pets: GBP 70 per pet (varies based on length of stay)
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 70.0 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: GBP 50 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 20 for adults and GBP 20 for children
  • Pet fee: GBP 70 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 70.0 per day
  • Service fee: 5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and mobile payments; cash is not accepted
Mobile payment options include: Google Pay and Apple Pay
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, mobile payments, Google Pay, and Apple Pay. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Dorsett Shepherds Bush
Dorsett Shepherds Bush Hotel
Dorsett Shepherds Bush Hotel London
Dorsett Shepherds Bush London
Shepherds Bush Dorsett
Dorsett Shepherds Bush, London England
Dorsett Shepherds Bush Hotel
Dorsett Shepherds Bush London
Dorsett Shepherds Bush Hotel London

Reviews

Dorsett Shepherds Bush Reviews

8.0

Very good

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 902 out of 2065 reviews
Rating 8 - Good. 534 out of 2065 reviews
Rating 6 - Okay. 333 out of 2065 reviews
Rating 4 - Poor. 172 out of 2065 reviews
Rating 2 - Terrible. 124 out of 2065 reviews

Reviews

2/10 Terrible

Mugge

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

6/10 Okay

Felicity

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I had booked a suite which was meant to include a double bed and a sofa bed No sofa bed was available so my niece and i had to share the double bed which we had not wanted to do. There was a defective kettle with a faulty spout so boiling water spouted out and could have caused an accident. There was a coffee machine but not any pods. The cleaners had missed a dirty glass behind a chair. There were pins in the sofa qhich could have caused an accident. Some of the breakfast items were cold.
Stayed 1 night in Aug 2025

2/10 Terrible

Ronald

Travelled with partner
The worst hotel I ever stayed in! The first room the shower drain had been removed and shower had mold in the drain and on the walls. Then “upgraded” to a “better” room. The shower drain was very, very slow and needed repair. Bath room flooded when shower door was opened. Complained to the front desk two days in a row, was told somebody would be up to repair, no one ever came up to repair. Then we did not have wash cloths in the bathroom, when inquired to get them, was told they don’t have wash cloths. Was told to use towels to wash face. Grout missing in tile floor. Room was well worn, and depart needs updating. When selecting this hotel it was rated 4 stars, should be rated minus 5 stars. This hotel should refund my money! Do not recommend this hotel to anybody!
Stayed 4 nights in Aug 2025

10/10 Excellent

kishan

Stayed 2 nights in Aug 2025

10/10 Excellent

Christina

Location

Grest plsce to stay, ideally located 100m from Shepherds bush market station. Aron was most helpful.
Stayed 1 night in Jul 2025

10/10 Excellent

Danielle

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel short walk from the tube station
Stayed 1 night in Aug 2025

2/10 Terrible

Kyran

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible
Stayed 1 night in Jul 2025

8/10 Good

Olufeyifunmi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

4/10 Poor

PDD

Business traveller
Disliked: Staff & service, property conditions & facilities
This hotel has gone lately in my opinion. I stay here often on business. There was a problem with shower valve. The aircon was not working. The staff are not that helpful. Some staff are quite slow. My flight was cancelled and I had to change the check in day which they allowed me to do to their credit but I have been noticing for a while that this hotel is not as good as it was
Stayed 1 night in Jul 2025

8/10 Good

Monsymor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Easy access to buses and underground. Playpark across the street for those traveling with kids.
Stayed 3 nights in Jul 2025

10/10 Excellent

Heidi

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was extremely receptive and professional. Our stay was very pleasant. I would go back again.
Stayed 4 nights in Jul 2025

2/10 Terrible

Emma

Stayed 1 night in Jul 2025

4/10 Poor

Lee

Travelled with family
Disliked: Property conditions & facilities
The hotel is very close to the tube and very close to the shopping centre. The staff were very pleasent, however what let the hotel down was the general cleanliness of the rooms. We had two rooms of which one had mould in the bathroom, whilst the other had dirty stained carpets, and stains on the curtains. We enquired about breakfast, only to be told that it would cost you more if you order in the morning as opposed to the evening before.
Stayed 2 nights in Jul 2025

2/10 Terrible

Drew

Stayed 2 nights in Mar 2025

6/10 Okay

Alan

Stayed 1 night in Jul 2025

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern, comfortable and friendly hotel. Couple.of minutes walk from shepherds bush market tube station and next door to Shepherds Bush Empire so perfect for a gig. Check in (sorry didnt get the ladies name) and check out (Aaron) warm, friendly and professional. Perfect for us.
Stayed 1 night in Jul 2025

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

2/10 Terrible

Thandie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do not stay here

This hotel use to be nice but now it is terrible I had to change my room three times and finally just settled at that point when I realized it wasn’t going to get any better. The hotel was dirty the carpet was old hair in the shower the plumping was from flushing the toilets made noises and the room had a mildew smell for $232 a night I expect better . I do not recommend this hotel !!!
Stayed 1 night in Jul 2025

10/10 Excellent

Reuben

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My partner and I had a truly lovely stay at Dorsett Shepherds Bush. From the moment we arrived, we felt welcomed and well cared for. The hotel strikes a beautiful balance between style and comfort, with a striking interior that’s both modern and full of character. Our room was spotlessly clean, spacious, and quiet—just what we needed for a relaxing break. The bed was incredibly comfortable, and we appreciated the little thoughtful touches, like the quality toiletries and soft lighting. Overall, it was a memorable experience that left us feeling rested and looked after. We would absolutely stay again and recommend it to others looking for a stylish, calm retreat in West London.
Stayed 1 night in Jul 2025

4/10 Poor

Peter

Stayed 1 night in Jul 2025

10/10 Excellent

Anthony John

Stayed 4 nights in May 2025

10/10 Excellent

Anthony John

Liked: Cleanliness, staff & service, room comfort
Always a great stay, good location
Stayed 4 nights in Jul 2025

6/10 Okay

Koichi

Travelled with family
Disliked: Cleanliness, staff & service

良いホテルだったのですが

場所もよく、綺麗なホテルなので良く利用してました。 ただ他のコメントにもあったようにサービスが課題で、風呂の問題は5回言っても直らず5泊の間は風呂に入れず、トイレの紙も3回言っても補充されず困りました
Stayed 5 nights in Jul 2025

6/10 Okay

Martin

Stayed 1 night in Jul 2025

10/10 Excellent

scot

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and comfortable place to stay in london
Stayed 1 night in Jun 2025