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Jnane Tamsna

Property class: 3.5
3.5-star hotel in Palmeraie

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Photo gallery for Jnane Tamsna

Outdoor pool
Lounge
Interior entrance
Exterior
Lobby sitting area

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

View in a map
Route Douar Abiad, La Palmeraie, Marrakech, 40000
  • Place, The Palm Grove of Marrakech
    ‪5 min walk‬
  • Place, Majorelle Garden
    ‪13 min drive‬
  • Place, Jemaa el-Fnaa
    ‪15 min drive‬
  • Airport, Marrakech (RAK-Menara)
    ‪25 min drive‬

Room options

View all photos for Standard Room

Room

Standard Room

  • Garden view
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Comfort Room (Small)

Room

Comfort Room (Small)

  • Garden view
  • 24 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Deluxe Room (Large)

Room

Deluxe Room (Large)

  • Garden view
  • 40 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Signature Room, Garden Area

Room

Signature Room, Garden Area

  • Garden view
  • 44 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Suite (Pavillon)

Room

Suite (Pavillon)

  • Garden view
  • 55 sq m
  • Sleeps 4
  • 1 Queen Bed

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About the area

Marrakech

Palmeraie stay.A stay at this Palmeraie hotel places you within half a mile (1 km) of The Palm Grove of Marrakech and 3 miles (5 km) of Ksar Char-Bagh Hammam. Also, Museum Palmeraie is within 3 miles (5 km) and Jemaa el-Fnaa is within 6 miles (10 km).

What's nearby

  • The Palm Grove of Marrakech - 5 min walk - 0.5 km
  • Majorelle Garden - 13 min drive - 6.6 km
  • Marrakech Plaza - 15 min drive - 7.7 km
  • Jemaa el-Fnaa - 15 min drive - 7.3 km
  • Menara Mall - 18 min drive - 9.2 km

Getting around

  • Marrakech Central Station - 19 min drive
  • Menara Airport (RAK) - 27 min drive

Restaurants

  • ‪Station Service Al Baraka - ‬10 min drive
  • ‪Oasis Buffet Restaurant - ‬6 min drive
  • ‪Oasis Café Tafernaout - ‬9 min drive
  • ‪Bruschetta - ‬8 min drive
  • ‪خبيزة البيض Ùˆ بطاطا - ‬9 min drive

About this property

Jnane Tamsna

3.5-star hotel in Palmeraie
Jnane Tamsna offers its guests 5 outdoor swimming pools and an outdoor tennis court. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

Spa services, a library, and a terrace are also featured at the business-friendly Jnane Tamsna. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Marrakech hotel.

  • 24 guestrooms or units
  • Meeting rooms
  • Full breakfast (free)
  • Deli
  • Childcare (surcharge)
  • Dry cleaning
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Onsite shopping
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
Jnane Tamsna offers 24 accommodations with safes and complimentary bottled water. Beds feature premium bedding. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Housekeeping is offered daily and in-room massages can be requested. Cribs/infant beds (complimentary) are also available.
Guests can pamper themselves by indulging in the onsite spa services. Services include hot stone massages, facials, body treatments, and manicures and pedicures.

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  • Breakfast included
  • Spa
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Property amenities

Family friendly

  • 5 outdoor pools
  • Babysitting (surcharge)
  • In-room crib
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Onsite parking available only on request
  • Free self parking on site

Food and drink

  • Free full breakfast available daily 8:00 AM to 11:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 5 outdoor pools
  • Bicycle rentals
  • Books
  • Hiking/biking trails
  • Library
  • Outdoor tennis court
  • Shopping
  • Tennis lessons
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Champagne service
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 10:00 AM - 6:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets are welcome and stay free
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 750 per night.
  • Free cribs (infant beds)!

Property payment types

  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.22 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 300 per vehicle (one-way, maximum occupancy 6)
  • Rollaway bed fee: EUR 750 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and onsite parking
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and onsite parking. This property accepts Visa, Mastercard, and cash.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply. To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Zzterm Jnane Tamsna
Zzterm Jnane Tamsna Hotel
Zzterm Jnane Tamsna Marrakech
Jnane Tamsna Hotel Marrakech
Jnane Tamsna Hotel
Jnane Tamsna Marrakech
Jnane Tamsna Hotel
Jnane Tamsna Marrakech
Jnane Tamsna Hotel Marrakech

Frequently asked questions

How close is Jnane Tamsna to the airport?

Jnane Tamsna is 8.1 mi (27-min drive) away from the Menara Airport (RAK) airport, the closest popular airport to the property.

Does Jnane Tamsna have an airport shuttle?

Jnane Tamsna offers an airport shuttle 24 hours a day, on request, for a charge of EUR 300 per vehicle, one-way.

Does Jnane Tamsna offer free breakfast?

Jnane Tamsna offers free full breakfast every day from 8 AM to 11 AM.

Is there a casino at Jnane Tamsna?

No, there is no casino at this hotel, but Le Grand Casino de La Mamounia (10-min drive) and Casino de Marrakech (10-min drive) are nearby.

What time is check-in at Jnane Tamsna?

Check-in start time: 3:00 PM; Check-in end time: 10 PM.

Is there free parking at Jnane Tamsna?

This hotel offers free self parking.

Does Jnane Tamsna have a pool?

Jnane Tamsna features 5 outdoor pools.

Does Jnane Tamsna have a restaurant?

Yes, there is a restaurant on site.

Does Jnane Tamsna have a spa?

This hotel doesn't have a spa, but it does offer massages, mani/pedis, and facials.

How close is Jnane Tamsna to downtown Marrakech?

Jnane Tamsna is 3.3 mi away from Marrakech.

Jnane Tamsna Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 12 out of 18 reviews
Rating 8 - Good. 3 out of 18 reviews
Rating 6 - Okay. 2 out of 18 reviews
Rating 4 - Poor. 1 out of 18 reviews
Rating 2 - Terrible. 0 out of 18 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My time at Jnane Tamsna was superb, highly recommended!
Stayed 2 nights in Jan 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Last minute trip to this idyllic oasis. The surroundings, facilities and staff are amazing - thoroughly fabulous all round - thankyou Samira and all the lovely staff
Stayed 3 nights in Nov 2019
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Staff & service, amenities
Jnane Tamsna disappointed; moreso because it had come highly recommended by a friend. We booked for three nights to celebrate a 40th birthday. I had contacted the reservations and events coordinator a month prior to travelling to book activities offered through the hotel: a bicycle tour and a sidecar tour. On arrival it appeared that neither had been booked or organised. The time requested for the sidecar tour was not available. Moreover, prices quoted in the correspondence had risen significantly (an increase of 500MAD/50 euros in the case of the sidecar tour). The price of the bicycle tour, and taxi transfers also seemed to have increased in price since booking. Raising these issues with the owner and manager, and arranging alternative plans, resulted in unnecessary stress and uncertainty that marred a significant proportion of a short trip. As it was low-season we were offered a room upgrade on arrival. We were reminded of this upgrade, and a bottle of wine provided with dinner, a number of times. These reminders negated both the attempt at an apology, and the goodwill. Ultimately, I would have much preferred to enjoy the activities booked, and less vexation, than a room upgrade and a bottle of wine.
Stayed 3 nights in Jan 2020
Verified review

6/10 Okay

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
A place that tries but doesn’t try hard enough. We were generally disappointed with jnane tamsna. We have been to Marrakesh before and for similar prices stayed in better riads or hotels. Overall this place is way too remote and far and doesn’t live up to the expectation of a luxury boutique hotel. The quality of the premises and rooms is inconsistent (the main block rooms are tired when compared to the garden rooms, which are newer and prettier), it generally lacks in upkeep and it’s overall wanting in attention to detail (cracks in the walls, poor painting of rooms, dry old wood furniture and doors in bad need of treatment). The overall impression you get on arrival, and that stays with you till the end of the visit, is one of a shabby and worn out guesthouse. We lacked water twice over 4 days and hot water took ages to flow. Among the positives are the three pools which are generally pretty, pleasant and well kept. My only pet peeve is that they open them to external visitors that come for lunch or a massage. As a result, one day the pool was completely overcrowded. When we used a second, apparently private one we were told off in an abrupt way. The gardens are a mixed bag, featuring a host of plants but generally arid. The food at the restaurant is healthy but generally not up to hotel standard. Staff are friendly but it took 15-20 mins to get a drink if you were lucky enough to ind any of the elusive staff . Overall not up to what it portrays to be
Stayed 3 nights in Sep 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Les jardins incroyables Les piscines et le cadre L’écoute du personnel Les chambres et les terrasses Le lieu est tranquille, apaisant, et très beau Hôtel à taille humaine : 24 chambres
Stayed 3 nights in Feb 2020
Verified review

8/10 Good

Liked: Staff & service, amenities, property conditions & facilities
Auf Abrechnung beim Auschecken achten. Anlage traumhaft um zu entspannen. Hervorragende Küche.
Stayed 4 nights in Oct 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like to visit the business of the city and reside in peacefulness. The gardens and decor are very relaxing and beautiful. The staff is very accommodating and can find any services you want. The the set menu is delicious and freshly grown on property
Stayed 4 nights in Sep 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super plek met smaakvol ingericht hotel waar je zeer gastvrij wordt ontvangen
Stayed 2 nights in Feb 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Inrichting was prachtig en smaakvol. Iedere kamer was anders en tuin super mooi onderhouden
Stayed 2 nights in Feb 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel avec charme Personnel agréable Bon petit déjeuner
Stayed 8 nights in Dec 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful property with a warm relaxing atmosphere. The owner is very kind and welcoming. The staff did an excellent job at meeting our needs and ensuring we had a wonderful stay. I love this place and can't wait to return.
Stayed 1 night in Nov 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2019
Verified review

6/10 Okay

Liked: Property conditions & facilities
Stayed 3 nights in Aug 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2019
Verified review

8/10 Good

Stayed 3 nights in Feb 2019
Verified review

10/10 Excellent

Stayed 3 nights in Feb 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2018