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Palmeraie Village Residence Marrakech

4.0 star property
Family-friendly 4-star aparthotel with outdoor pool

Choose dates to view prices

Photo gallery for Palmeraie Village Residence Marrakech

Villa, Private Pool, Poolside
View from property
Iron/ironing board, cribs/infant beds, rollaway beds
Indoor pool, outdoor pool, pool umbrellas
Exterior

Reviews

6.4 out of 10

Popular amenities

  • Bar
  • Gym
  • Room service
  • Fireplace
  • Pool
  • 24/7 front desk

Explore the area

Map
BP 1488 Circuit de la Palmeraie, Marrakech, 40000
  • Marrakech Museum
    ‪8 min drive‬
  • Majorelle Garden
    ‪9 min drive‬
  • Jemaa el-Fnaa
    ‪11 min drive‬
  • Marrakech (RAK-Menara)
    ‪27 min drive‬

Room options

View all photos for Standard Apartment, 3 Bedrooms

Iron/ironing board, cribs/infant beds, rollaway beds

Standard Apartment, 3 Bedrooms

  • Resort view
  • 125 sq m
  • 3 bedrooms
  • 1 bathroom
  • Sleeps 7
  • 2 Double Beds OR 1 King Bed

View all photos for Condo, 2 Bedrooms

Condo, 2 Bedrooms | Interior

Condo, 2 Bedrooms

  • Resort view
  • 75 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

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About the area

Marrakech

Annakhil stay.A stay at this Annakhil aparthotel places you within 3 miles (5 km) of Musée Aman pour la Civilsation de l'Eau au Maroc and 6 miles (10 km) of Jemaa el-Fnaa. Majorelle Garden and Marrakesh Stadium are also within 6 miles (10 km).
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What's nearby

  • Marrakech Museum - 8 min drive - 6.6 km
  • Marrakech Plaza - 9 min drive - 7.7 km
  • Majorelle Garden - 9 min drive - 7.5 km
  • Le Jardin Secret - 9 min drive - 7.6 km
  • Jemaa el-Fnaa - 11 min drive - 8.7 km

Getting around

  • Marrakech Central Station - 19 min drive
  • Menara Airport (RAK) - 27 min drive

Restaurants

  • ‪Oasis Café Tafernaout - ‬6 min drive
  • ‪Shawarma Al Agha - ‬8 min drive
  • ‪Bruschetta - ‬5 min drive
  • ‪Joe Ice - ‬7 min drive
  • ‪Al Baraka - ‬8 min drive

About this property

Palmeraie Village Residence Marrakech

Family-friendly 4-star aparthotel with outdoor pool
Palmeraie Village Residence Marrakech offers its guests a children's pool, an indoor pool, an outdoor pool, and a sauna. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A fitness center, a terrace, and multilingual staff are also featured at the family-friendly Palmeraie Village Residence Marrakech. Self parking is free.

Smoking is allowed in designated areas at this 4-star Marrakech aparthotel.

  • 400 guestrooms or units
  • 2 levels
  • Built in 2007
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Concierge
  • Terrace
  • Garden
  • ATM
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Palmeraie Village Residence Marrakech offers 400 air-conditioned accommodations with fireplaces. Rooms open to balconies. Accommodations offer separate sitting areas. Satellite television is provided. Accommodations at this 4-star aparthotel have kitchens with full-sized refrigerators/freezers and separate dining areas. Cribs/infant beds (surcharge) and rollaway/extra beds (surcharge) are also available.

Languages

Arabic, English, French

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Property amenities

Pool/Spa

  • Indoor pool
  • Outdoor pool
  • Pool umbrellas
  • Sauna

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Airport shuttle available
  • Car rental
  • Free self parking on site

Family friendly

  • Babysitting
  • Children stay free (see details)
  • Children's pool
  • Crib: EUR 4.62 per night
  • Playground

Kitchen

  • Full-sized refrigerator/freezer

Dining

  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Room service (limited hours)

Bedrooms

  • Rollaway/extra bed: EUR 27.70 per night

Bathroom

  • Bidet
  • Towels provided

Living spaces

  • Fireplace
  • Living room
  • Separate dining area
  • Separate sitting area

Entertainment

  • TV with satellite channels

Outdoor areas

  • Balcony
  • Garden
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • ATM
  • Concierge services
  • Iron/ironing board on request
  • Multilingual staff
  • No housekeeping service
  • Safe at front desk

Location highlights

  • In the suburbs
  • Next to a golf course

Things to do

  • 27-hole adjacent golf course
  • Basketball
  • Children's pool
  • Gym
  • Hiking/biking trails
  • Tennis
  • Golf lessons nearby
  • Golfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 2 floors
  • 400 units
  • Built in 2007
  • Garden

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 27.70 per night.
  • Cribs (infant beds) are available for EUR 4.62 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.50 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Housekeeping fee: EUR 10 per day
  • Crib (infant bed) fee: EUR 4.62 per night
  • Rollaway bed fee: EUR 27.70 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa and Mastercard.

We should mention

  • Reservations are needed for golf tee times. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Palmeraie Village Residence Hotel Marrakech
Palmeraie Village Residence Marrakech
Village Residence Hotel
Hotel Palmeraie Village
Palmeraie Village Residence Marrakech Aparthotel
Palmeraie Village Residence Aparthotel
Palmeraie Village Residence
Palmeraie Village Marrakech
Palmeraie Village Marrakech
Palmeraie Village Residence Marrakech Marrakech
Palmeraie Village Residence Marrakech Aparthotel
Palmeraie Village Residence Marrakech Aparthotel Marrakech

Palmeraie Village Residence Marrakech Reviews

Reviews

6.4
Rating 10 - Excellent. 18 out of 157 reviews
Rating 8 - Good. 62 out of 157 reviews
Rating 6 - Okay. 29 out of 157 reviews
Rating 4 - Poor. 25 out of 157 reviews
Rating 2 - Terrible. 23 out of 157 reviews

6.4/10

Cleanliness

6.2/10

Staff & service

3.6/10

Amenities

6.2/10

Property conditions & facilities

Reviews

4/10 Poor

Layla

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nithing like the photos shown on site Terrible conditions I would not recommend it to anyone
Stayed 3 nights in Nov 2017

4/10 Poor

Tarek, Vancouver CA

Liked: Room comfort
Disliked: Staff & service

Avoid if possible

Hotel is beautiful but likely understaffed. In my two nights there my suite wasn't cleaned and the beds weren't made. The wifi also doesn't work in the rooms---one has to venture towards the reception desk or the hotel restaurant to catch a signal. Worst off I was fleeced multiple times by the taxi drivers called for me by the front desk in what seems to be a ponzi scheme with the hotel staff. The most egregious example happened with a car I had requested to drive me from the hotel to the Casablanca airport in order to catch an early flight. I had agreed to the standard 1000 dirham price with the receptionist (with multiple vocal confirmations including the fact that I only needed to pay 600 dirhams after giving a 400 DH deposit) only to find that the driver expected 1500 dirhams and wouldn't leave for the originally agreed upon price. At the time, that receptionist was nowhere to be found. I can only imagine the experiences must be worse for people who do not speak arabic like myself.
Stayed 2 nights in Oct 2017

2/10 Terrible

am, canada

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible, smells bad, worst staff

100% waste of my vacation, I ve been to many place and this is truly the most horrible experience. Just check out my pictures... I dont even know where to begin...leaking ceiling, bad smell, tv from the 80' with three working channels if you are lucky, smell of moisture. Fyi They wont refund a penny if you decide to cancel and go to another hotel..they dont even have anyone at the reception but when you do, apparently their job is just to hand you the key and leave (what a joke) for issues you have to call a number and wait 24hr for an answer .. and of course they dont work weekends.. just dont waste your money.. I ended up leaving the hotel without a refund and paid for another one.
Stayed 6 nights in Oct 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very bad hotel

Dirty hotel, children swiming pool not clean. Staff never respond when we tried to join them by phone from the room. Staff never ask us if we want to change Towels, so we kept the same 2 towels for the whole week. I am very sincere, I really would not recommend this hotel
Stayed 6 nights in Jul 2017

8/10 Good

Hamed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy with hotel, unhappy with hotels.com customer service and fees/charges as very misleading

2/10 Terrible

Verified traveller

Disliked: Property conditions & facilities
The staff is very friendly, polite and helpful and the rooms are beautiful. However, only one restaurant is open with very few options.There is no wifi anywhere. Other than the pool, there is nothing to do and all stores and restaurants are far. Disappointing stay overall. Avoid the city in July and August.

4/10 Poor

mohammad, LA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I never come back again to this hotel

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is really back and far away from everything, so if you don't have a car, you screwed. 45 mins away from the city. On top of that, there is no WIFI. So basically you must walk for 15 mins to catch wifi. You can't invite guests, only with one condition.. Which is you have to brib the security or you can't, sadly.. Everytging is bad and I'm disappointed

8/10 Good

M C

Liked: Staff & service, property conditions & facilities, room comfort

Would recommend

Over all things were better than expected . Windows could be a bit cleaner but not horrible . Would definitely go back again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Nice

Clean,freindly , quailty

8/10 Good

Abdelhaye

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

javed, nottingham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

village may 2015

enjoyed the stay and looking forward to returning. hamza and saad at reception were brilliant and were able to facilitate and guide us into best places to view and see and activities to do.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

CConn, Dallas, Tx

Liked: Cleanliness, staff & service
Disliked: Room comfort

Missing on the little things.

Beautiful place and very clean. The grounds were quiet and safe for families. But there were little things that are so easy to fix to make it a better stay. For example, beds were very hard and uncomfortable, and the plastic on the bed rattles all night. The pillows were hard as well. The duvet on the king size bed was way too small and a couple fights over the covers at night. In our condo, the whole front of the couch was broken, so we would slide off the couch while sitting. And the furniture was too big or too much for the room which made it very hard to move around. So little things just made the stay not as welcoming. I would advise everyone to eat at the Pergola. Good food for decent prices. Other places we visited in the area were very expensive or just not that great.

4/10 Poor

Sylvie, Rabat, Morocco

Disliked: Cleanliness, property conditions & facilities, room comfort

Disappointing!!!

We stayed in the Village Residence in an appartment. Nice area, quiet and only 10-15 min from Jemaa El Fna. However, there were no dish cloths or dish soap in the kitchen, no extra toilet paper, no extra bath towels (just one per person), and when we called on the third day to have some clean ones delivered, we were told that they are only delivered on the 4th day. There are no shower curtains or shower door so there was water everywhere on the floor after, and nothing to wipe it except our bath towels. TV remote did not work and the small safe in the closet was not bolted in so if you put anything in there, anybody can just grab it and leave. It was not very clean either. Not a totally bad experience but disappointing nonetheless.

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

samina, Pakistan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very bad service...we asked for iron no one came staff very roude u ask for shuttle service it will come after one hr and you can get out at night without shuttle. . Not a good experience. .

8/10 Good

Thomas S., Norwaz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

hard to find, breakfast not inlcuded

I have been to this hotel with a larger group of friends, we rented 3 suits with 3 rooms each. The hotels.com booking says "breakfast included" the hotel blaimed it on hotels.com and charged us for the breakfast. I refused the charges and signed some papers. They charged my backaccount again. I am in contact with hotels.com

2/10 Terrible

Aden, Canada

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No go even for free

8/10 Good

Mary, Ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

very nice hotel

We enjoyed our stay at Palmarie Village. The grounds and apartments are lovely and it is in a very quiet location.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad experience

Not clean and not comfort and the staff are disturbers

4/10 Poor

Saoud, Uk

Disliked: Cleanliness, staff & service, property conditions & facilities

Morocco Vacation

There is no room service in this hotel. House keeping leave at 4pm.

4/10 Poor

Brenda, East Berkshire, UK

Liked: Staff & service
Disliked: Property conditions & facilities

Very tired, in need of TLC.

The apartment was tired. We moved from the first one as the central heating wasn't working, a must in January. They were both the same, in need of a lot of basic maintenance.Things like re-hanging the curtains, making sure the toilet seats are fixed properly, rug in the lounge needed a good beating. Coffee table in the lounge had a lot of carving which was full of food crumbs etc, really off-putting. Only one bedside lamp in two of the double bedrooms, not enough glasses, no plug in the kitchen sink, dustpan, but no brush. All of this is so easy to put right. The rooms are very dark, even when the blinds are open, not easy to put your make up on!! On the plus side I didn't see one creepy crawly, the beds were comfortable, the TV had lots of channels, if that is your thing. Pool area is nice, although we couldn't find where to get pool towels, so not sure if they were provided, and nowhere to change. Loungers didn't have cushions. Didn't eat in the restaurant. Local shop is in walking distance, but is quite a long way, especially if you plan to purchase a lot. Apartment has fridge/freezer. Sheets/towels changed once if you stay over 4 days (I think), They will clean all rooms but not the kitchen, and you have to provide your own washing up liquid, dishcloths, t-towels etc. Water nice and hot, but will run out if you use too much in a short space of time. I hope management read this and address the issues I have mentioned as it would take much to sort things out.

2/10 Terrible

Nawal, Abu Dhabi - United Arab Emirates

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible experience!!

Reception never answered our calls to the front desk. Broken coffee maker- which was never repaired or replaced despite reporting it 4 times. Clogged bathroom sink. Two leaks- 1 in kitchen sink and the other in the bathroom- had to walk to reception to report these repairs (which was a 15 minute walk in freezing temps). Feet turned black from the filthy floors, which we also requested to be cleaned- but were not. Was charged for rooms being cleaned and the only cleaning that was done was we got 2 new towels! Hotel is a far from all attractions. Only positive was the spacitiousness. My advice- find somewhere else to stay!!