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Riad Marelia

Hébergement 3.5 étoiles
Riad 3,5 étoiles près de Place Jemaa el-Fnaa

Choisissez des dates pour afficher les prix

Galerie de photos de l’hébergement Riad Marelia

Une cour intérieure agrémentée d’un arbre central, entourée de tables et de chaises, et avec une fontaine en arrière-plan.
Un espace de restauration en plein air, avec des tables et des chaises rondes, entouré d’une végétation luxuriante.
Un balcon avec un fauteuil de relaxation, une petite table avec des éléments pour le petit-déjeuner, une plante en pot et une vue sur un immeuble doté d’une tour.
Un couloir avec un canapé, une table avec des fruits et un miroir.
Un bâtiment traditionnel doté d’un balcon en bois et d’une fenêtre à croisillons.

Avis

7,6 sur 10 – 
Bien

Commodités populaires

  • Piscine
  • Déjeuner compris
  • Spa
  • Wi-Fi gratuit
  • Restaurant
  • Climatisation

Explorez la région

Afficher sur la carte
39, Rue Al Amlak Makhaziana, Marrakech, 4000
  • Place, Palais de la Bahia
    ‪1 min à pied‬
  • Place, Palais El Badi
    ‪10 min à pied‬
  • Place, Place Jemaa el-Fnaa
    ‪11 min à pied‬
  • Airport, Marrakech (RAK-Menara)
    ‪11 min en voiture‬

Options de chambre

Afficher toutes les photos pour ce type de chambre : Twin

Une chambre avec deux lits, une table en bois sur laquelle est posée une trompette en laiton, et une boîte décorative.

Twin

9,0 sur 10
Merveilleux
(2 avis)
  • 1 chambre
  • 2 personnes
  • 2 lits jumeaux
  • Wi-Fi gratuit

Afficher toutes les photos pour ce type de chambre : Twin Plus

Une chambre d’hôtel avec deux lits, un miroir et des appliques murales.

Twin Plus

10,0 sur 10
Exceptionnel
(1 avis)
  • 1 chambre
  • 3 personnes
  • 3 lits jumeaux
  • Wi-Fi gratuit

Afficher toutes les photos pour ce type de chambre : Quadruple

Quadruple | Rideaux d’obscurcissement, accès au Wi-Fi (inclus), décor unique

Quadruple

  • 4 personnes
  • 2 lits doubles
  • Wi-Fi gratuit

Afficher toutes les photos pour ce type de chambre : Suite Double

Une pièce comprenant un lit, un canapé, une petite table avec un vase et un tableau accroché au mur.

Suite Double

  • 1 chambre
  • 3 personnes
  • 1 lit double
  • Wi-Fi gratuit

Afficher toutes les photos pour ce type de chambre : Standard Double

Un lit à baldaquin, deux tables de chevet avec des lampes et des œuvres d’art encadrées accrochées aux murs.

Standard Double

  • 1 chambre
  • 2 personnes
  • 1 lit double
  • Wi-Fi gratuit

D’autres options intéressantes

Publicité
Terrasse/patio

Royal Mansour Marrakech

Médina
  • Piscine
  • Déjeuner compris
  • Spa
  • Navette aéroportuaire gratuite
10.0 sur 10, Exceptionnel, 105 avis
Le prix est de 2 236 $ CA
2 484 $ CA au total
(taxes et frais compris)
Du 12 août au 13 août
Royal Mansour Marrakech

À propos du quartier

Marrakech

Séjour au Méchouar-Kasbah.En séjournant à riad du quartier Méchouar-Kasbah, vous serez à quelques pas de Palais de la Bahia et de Synagogue Salat al-Azama. Cimetière juif de Miaara et Musée de l’art culinaire marocain se trouvent également à moins de 1 km.
Afficher plus de riads à MarrakechS’ouvre dans une nouvelle fenêtre

À proximité

  • Palais de la Bahia - 1 min à pied - 0.1 km
  • Musée Dar Si Saïd - 7 min à pied - 0.6 km
  • Palais El Badi - 10 min à pied - 0.9 km
  • Place Jemaa el-Fnaa - 11 min à pied - 1.0 km
  • Souk de la Médina - 13 min à pied - 1.1 km

Transport

  • Gare centrale de Marrakech : à 15 min en voiture
  • Marrakech (RAK-Menara) : à 13 min en voiture

Restaurants

  • ‪Naranj - ‬8 min à pied
  • ‪Mi Fatima - Best Soup - ‬10 min à pied
  • ‪La Pergola - ‬11 min à pied
  • ‪La cantine des gazelles - ‬11 min à pied
  • ‪Henna Art Café - ‬10 min à pied

À propos de cet hébergement

Riad Marelia

Riad 3,5 étoiles près de Place Jemaa el-Fnaa
There's a restaurant on site. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi. An outdoor pool, a rooftop terrace, and spa services are also featured at Riad Marelia.
  • 1 building
  • 7 guestrooms or units
  • 2 levels
  • Full breakfast (free)
  • Manager's reception (free)
  • Terrace on the roof
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Garden
  • Dining venue
Riad Marelia propose 7 chambres dotées de : séchoir à cheveux et articles de toilette (gratuits). Le décor des chambres est unique. Ce riad à Marrakech offre gratuitement un accès à Internet sans fil. La salle de bain comprend : baignoire ou douche. L'entretien ménager est assuré tous les jours.
Les clients peuvent se faire dorloter en profitant des services du spa sur place. Les services proposés incluent des soins du visage, des soins du corps et des manucures et pédicures.

Hébergements similaires

Restauration en plein air
Riad Elixir
Médina
  • Piscine
  • Déjeuner compris
  • Wi-Fi gratuit
  • Restaurant
4.4 sur 5, Excellent, 159 avis
Riad Elixir

Commodités de l’hébergement

Pour les familles

  • Piscine extérieure

Internet

  • Disponible dans toutes les chambres : Wi-Fi gratuit
  • Disponible dans certaines aires communes : Wi-Fi gratuit

Stationnement et transport

  • Aucun stationnement sur place disponible
  • Service de navette aéroportuaire aller-retour (supplément)

Repas et boissons

  • Déjeuner complet gratuit offert chaque jour de 8 h à 10 h
  • Réception gratuite organisée tous les jours par la direction
  • Un restaurant

Activités

  • Piscine extérieure

Accessibilité

  • Aucun ascenseur

Commodités de la chambre

Chambre

  • Rideaux d’obscurcissement

Salle de bain

  • Articles de toilette gratuits
  • Baignoire ou douche
  • Séchoir à cheveux
  • Serviettes fournies

Autres

  • Climatisation (réglage de la climatisation)
  • Décoration distincte

Politiques

Arrivée

Arrivée à partir de 14 h 30
Âge minimal pour l’enregistrement : 18 ans

Départ

L’heure limite de départ est midi.

Instructions spéciales pour l’enregistrement

Le personnel de la réception accueillera les clients sur place.
Les renseignements fournis par l’hébergement peuvent être traduits au moyen d’outils de traduction automatique.

Méthodes d’accès

Portier

Animaux de compagnie

  • Les animaux ne sont pas acceptés.

Enfants et lits supplémentaires

  • Children are welcome.
  • Rollaway/extra beds are not available.

Types de paiement

Renseignements importants

Frais

Les clients devront payer les frais suivants à l’établissement :

  • Une taxe municipale est exigée par la ville : 2.50 EUR par personne et par nuit. Cette taxe ne s’applique pas aux enfants de moins de 12 ans.

Nous avons indiqué tous les frais dont l’hébergement nous a fait part.

À savoir

Des frais par personne supplémentaire peuvent s’appliquer et varient selon les politiques de l’hébergement.
Une pièce d’identité avec photo émise par le gouvernement et un dépôt en espèces, une carte de crédit ou une carte de débit pour couvrir les frais accessoires peuvent être requis à l’arrivée.
Les demandes spéciales sont sujettes à la disponibilité au moment de l’enregistrement et peuvent entraîner des frais supplémentaires. Les demandes spéciales ne peuvent pas être garanties.
Cet hébergement accepte les cartes de crédit.
Les clients supplémentaires peuvent faire l'objet de suppléments, conformément à la politique de l'établissement.
Une pièce d’identité avec photo émise par le gouvernement et un dépôt en espèces, une carte de crédit ou une carte de débit pour couvrir les frais accessoires peuvent être requis à l’arrivée.
Les demandes spéciales dépendent de la disponibilité au moment de l’enregistrement. Elle ne peuvent être garanties et peuvent occasionner des frais supplémentaires.
    Cet hébergement est géré par un(e) hôte professionnel(le). L’offre d’hébergement est associée à des fins commerciales, professionnelles ou d’entreprise. Aucun stationnement sur place. Cet établissement accepte la carte Visa et la carte Mastercard.

À noter

  • Une réservation est requise pour les soins du spa. Pour réserver, communiquez avec le riad avant votre arrivée à l’aide des coordonnées indiquées dans la confirmation de votre réservation.
  • Aucun alcool n’est servi à Riad Marelia.

Hébergement également appelé

Riad Marelia Marrakech
Marelia Marrakech
Riad Marelia Riad
Riad Marelia Marrakech
Riad Marelia Riad Marrakech

Foire aux questions

How close is Riad Marelia to the airport?

Riad Marelia is 4.1 mi (13-min drive) away from the Menara Airport (RAK) airport, the closest popular airport to the property.

Combien cela coûte-t-il de séjourner à Riad Marelia?

En date du 7 août 2026, les prix trouvés pour un séjour d’une nuit pour deux adultes à l’hébergement Riad Marelia le 8 août 2026 commencent à 75 $ CA, taxes et frais en sus. Ce prix est fondé sur le plus bas prix par nuit des 24 dernières heures pour des séjours dans les 30 prochains jours. Les prix sont sujets à changement. Choisissez vos dates pour obtenir des prix précis.

Does Riad Marelia have an airport shuttle?

Riad Marelia offers an airport shuttle.

Does Riad Marelia offer free breakfast?

Riad Marelia offers free full breakfast every day from 8 AM to 10 AM.

Is there a casino at Riad Marelia?

No, there is no casino at this riad, but Le Grand Casino de La Mamounia (5-min drive) and Casino de Marrakech (6-min drive) are nearby.

What time is check-in at Riad Marelia?

Check-in begins at 2:30 PM.

Is there free parking at Riad Marelia?

Free parking is not available at this riad.

Does Riad Marelia have a pool?

Riad Marelia features an outdoor pool.

Does Riad Marelia have a restaurant?

Yes, there is a restaurant on site.

Does Riad Marelia have a spa?

This riad doesn't have a spa, but it does offer mani/pedis, massages, and body treatments.

How close is Riad Marelia to downtown Marrakech?

Riad Marelia is 0.7 mi away from Marrakech.

Avis pour Riad Marelia

Avis

7,6

Bien

Note de 10 – Excellent, d’après 26 avis sur 70.
Note de 8 – Bien, d’après 17 avis sur 70.
Note de 6 – Acceptable, d’après 14 avis sur 70.
Note de 4 – Médiocre, d’après 7 avis sur 70.
Note de 2 – Terrible, d’après 6 avis sur 70.

7,6/10

Propreté

8,2/10

Service et personnel

7,0/10

Commodités

7,2/10

État et installations de l’hébergement

Avis

Avis vérifié

10/10 – Excellent

Shunmugapriya

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Staff and service are excellent . Area is walkable to medina and shopping places.
Séjour de 1 nuit en mai 2025
Avis vérifié

6/10 – Acceptable

Raza

Points forts : Propreté
Pros: - Good location - walking distance to some key sights and market. - Rooms were clean - Easy to book the airport transfer through Riad's contact Cons: - Not very suitable for a family of four (2 adults + 2 children) with room on 3rd floor, no lift and narrow staircase. - The attendant only spoke French - Very limited breakfast menu - Toiletries were insufficient (only 1 50ml bottle of soap for 4 persons to be used for shower also) - Wifi quality was poor for 3rd floor - Very noisy at night due to the Riad located on a busy street
Séjour de 4 nuits en février 2026
Avis vérifié

10/10 – Excellent

Valentina

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
The stay was very nice and the host treat us very well with the best mint tea we had so far in Morocco. The rooftop terrace is quite outstanding. We definitely recommend a stay here.
Séjour de 1 nuit en novembre 2024
Avis vérifié

10/10 – Excellent

Kseniya

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.

Great location

Wonderful Riad. Central location next to Bahia Palace. Charming and authentic. Ibrahim who manages riad is wonderful and friendly.
Séjour de 2 nuits en décembre 2024
Avis vérifié

10/10 – Excellent

Brian

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Very nice!
Séjour de 7 nuits en décembre 2024
Avis vérifié

10/10 – Excellent

Oscar

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Ibrahim was an excellent host, who was friendly and helpful. The riad is in a great location, within walkable distance of the plaza but removed from the hustle and bustle. The room was clean and provided the essentials. Would recommend for the price 👍
Séjour de 1 nuit en mars 2025
Avis vérifié

10/10 – Excellent

Isaiah

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Amazing property and property management. Super peaceful and beautiful, caring staff who were all so lovely. Only downside is you have to wait for the property manager to open the door to the Riad everytime
Séjour de 4 nuits en mars 2025
Avis vérifié

10/10 – Excellent

Karen

Points forts : Propreté, état et installations de l’hébergement
We loved our stay at this charming Riad which is situated very close to the Bahia palace and the Medina. The gentleman taking care of the Riad is the sweetest man you’ll ever meet. We will definitely be coming back.
Séjour de 7 nuits en février 2025
Avis vérifié

8/10 – Bien

Brennan

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
This was a sweet Riad. The main courtyard was beautiful. It was clean and run by a lovely man. Although breakfast was lovingly presented, it was very small and there was no protein - Possibly normal for Morocco.
Séjour de 1 nuit en mars 2025
Avis vérifié

2/10 – Terrible

Sidra

Points faibles : État et installations de l’hébergement
The host didn’t understand English so it was hard to communicate well with him. when I booked my stay I informed the host that I will be needing early breakfast as I had a tour planned. I was told that I will get that but on the day of the tour I was told that early breakfast was not possible. Basic amenities such as soap were missing. The only good thing about this riad was the location. Other than that I don’t see myself staying here again.
Séjour de 1 nuit en octobre 2025
Avis vérifié

8/10 – Bien

Roger

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
A real Moroccan experience with a traditional riad.Although quite basic it was very convenient for Marrakech s sights,was clean and Ibrahim the host was very welcoming.. Knowledge of some French made the stay a lot easier.Would certainly return there as great value for money.
Séjour de 4 nuits en juin 2024
Avis vérifié

6/10 – Acceptable

Monica

Points faibles : Commodités
Location was tucked in a corner of a busy street. It's a walk to central markets but not too far. Perhaps it was after 20:00 but doorbell takes a while and a few rings to answer...had thought we couldn't get in a few times. And the phone rings out. The gentleman was nice enough. Communication was a little hard as we didn't speak French or Arabic but we didn't need much so not too much of an issue. Welcome tea was lovely. The room was okay (up steep flights of stairs) A bit dark and dated but relatively clean. No toiletries and the floor was wet/half flooded. Unfortunately we didn't stay for breakfast but I think it was the normal western pancakes and juice. It was an okay place to stay for the night, though there are similar pricing accommodation around that might be slightly better.
Séjour de 1 nuit en novembre 2025
Avis vérifié

4/10 – Médiocre

Tehreem

Points forts : Propreté, commodités
Points faibles : Service et personnel
The property advertises as having a spa and pool which it did not have.that was the readon for me booking this place. False advetisement makes it really annoying. The host was overly friendly trying to hug which made me feel insecure. The facilities were alright
Séjour de 1 nuit en avril 2025
Avis vérifié

2/10 – Terrible

Mohammed

Was not a pleasant experience overall.
Séjour de 1 nuit en octobre 2023
Avis vérifié

6/10 – Acceptable

Voyageur vérifié

Points forts : Propreté, service et personnel

Nice, but far from perfect

The stay was lovely beacuse of the host and warm feeling, but there were some issues during our stay. A/C in the room was not working, there was no swimming pool, restaurant (except for breakfast) nor beauty/massage services on the premises, as was written in the advertiment. The breakfast was quite narrow and exactly the same every day (would've been nice with some fresh veggies or fruits). The room had a bathtub, but you were not able to use it, since there was no plug. The building was nice, but could use some new furniture and f.ex. cozy lights for the evenings.
Séjour de 5 nuits en février 2025
Avis vérifié

8/10 – Bien

Antti

Points forts : État et installations de l’hébergement, confort de la chambre
Good location. The room is basic with a stylish bathroom. The twin room faces the street and there is some traffic noise, but it's pretty even and the room is completely dark, so we slept well. The sympathetic host does not speak a word of English. The facilities are in good condition, but they would need a bit better cleaning to keep the beautiful rooftop terrace and tablecloths and bedspreads clean. The declared swimming pool is a small rather dirty decorative pool. Wifi was slow but worked. Nice breakfast. All in all, you get good value for the affordable price.
Séjour de 2 nuits en novembre 2022
Avis vérifié

10/10 – Excellent

Andrew James

Points forts : Propreté, service et personnel
The man who runs it does not speak much English so I had to communicate with him in french (which he soeaks fluently and I dont!) but he was so sweet and friendly and always asked what time I would like breakfast and he was happy to do it whatever i asked for. You dont get a key for the entrance of the riad so you have to ring the bell but he always answered wirh a smile even when late (about midnight was the latest night i got back). The facilities in the room was basic but the riad has a vrry authentic and traditional feel and the comuunal areas are beautiful and peaceful including a rooftop terrace and a traditional open terrace on the ground floor, where breakfast was served, with a (mini) pool. You'll find riads with better more facilities but if would thouroughly recommend staying here, especially if you're on a budget.
Séjour de 4 nuits en août 2025
Avis vérifié

4/10 – Médiocre

Alexandra

This was the least hospitable riad we stayed at in Marrakesh. The room did not have working air conditioning, and the street our room faced was very busy so it was noisy at night with the window open. The bathroom was poorly designed because the shower was directly in front of the sink with no curtain to separate it, so we were standing in the wet shower when using the sink. The location is not far from the main square, but you have to walk through areas without sidewalks to access them. We also disliked that we were not given a key to the front door like we were at other riads and we had to ring the doorbell every time we came back to our room. We had much better experiences at other riads that charged the same price.
Séjour de 3 nuits en juin 2025
Avis vérifié

8/10 – Bien

Carolina

Points forts : Service et personnel, état et installations de l’hébergement
Riad is fantastic, really beautiful, and people so kind and helpful. We arrived by night and had a little problem with our room, but they immediately found a very convenient solution for us. To be honest, it was not easy to find it in the dark, but keep in mind that from Palace Bahia is a few meters away (3minutes walking). Just follow the main road and do not enter into narrow streets. Our taxi driver was in hurry to go eating after Ramadan fastening and drop us off in front of the Palace. Google maps do not work very well due to narrow streets of the Medina, but Riad Marelia is on the main road. Thank you for everything and we hope to see you again at magic Riad.
Séjour de 4 nuits en avril 2023
Avis vérifié

8/10 – Bien

Madiha

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
This riad is a nice traditional riad it has a very authentic moroccon feel to it. It is is a little dated, so dont expect luxury, but it is still good and a very charming riad. It is clean and we did not face any real issues with it. Breakfast is okay, but not much variety though. We also had to buy soap as the soap provided was very small. The surrounding area seems a little scary but is completely fine, locals are very friendly and amazing people!! Very close to Bahia palace, Koutubia and mosque other main attractions. There is parking nearby, but you have to pay. Please note that if you do not speak French it is a little hard to communicate with the Riad’s receptionist/housekeeper but you can use google translate, but he is very sweet and does his best. We had to leave for the airport at 6:30 and he accomodated and made breakfast early for us, which you would not get at big restaurants. The manager was also very helpful with any quieries or favours! Overall great stay
Séjour de 5 nuits en avril 2025
Avis vérifié

2/10 – Terrible

Jared

Points faibles : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Don't walk away from this place: run. My buddy booked the single and I booked the suite on Expedia. We get there and the guy doesn't speak any English at all. No problem, I have Google translate. This dude REFUSED to communicate through Google translate. He would just look at me and say "speak French." What do you think I'm doing, my man? Then, we pay the room tax via euros. Again, no problem, except I gave him 30 euros for a 22 euro tax. He hands me back 2 euros in MAD. Then, he takes us up and tells me that the suite is booked and I have to stay with my friend. I tried relentlessly for almost an hour to communicate with this guy and just gave up. Booked a riad around the corner. When I go back to pick up my friend, my friend is yelling with him because the guy won't let him go out without paying the tax. We just paid the tax. I handed him 30 more euros to shut him up. I ended up paying 200 euros extra just for a last minute place near my friend. And, they're telling Expedia to not refund me. I'm tempted to call the police for this guy stealing from me. Don't stay here.
Séjour de 3 nuits en décembre 2025
Avis vérifié

6/10 – Acceptable

WINGYEUN

Points forts : Propreté, service et personnel et commodités.
Positives - Ibraham, the old caretaker is pleasant & helpful. - Location very near the Palaces and 15 minutes walk to Jemaa el Fnaa. - Secluded rooftop terrace and can just about see above the city. Recommend looking out at 8.30am North East. You'll see the hot air balloons in the distance. - Allowed check-in slightly earlier than planned. - Can leave luggage on day of leaving so you don't have to carry around the Medina if you have a later flight. Negatives - Ibrahim, the caretaker can only speak Darija or French. The latter I only found out after 10-15 minutes of translation issues and gestures. I know very basic French so managed to get by after realising he could speak French. - Breakfast can only be served from 8am. We only got this on the last day of 4 and it was just various bread and jam/honey. Not even an egg. - Entry can only be by knocking. Translation issues but I think access is up to midnight latest. We arrived back at 10.30pm one night and was fine. Room lock is only a small padlock but going round the Medina this seems to be the common type of lock everywhere on outer doors too. - Water pressure is non-existent when someone else is using water in the another room. We had the top floor room. - Wifi weak in room, only suitable in courtyard or roof terrace. - Arranged airport transfer on arrival didn't turn up so had to sort own taxi at the airport (cheaper anyway) In all, it is a basic budget Riad that suited me & my mum but won't be for everyone.
Séjour de 4 nuits en février 2026
Avis vérifié

8/10 – Bien

Radmila

Points forts : Service et personnel
Points faibles : Commodités
Sooo… the Riad in good location, walkable every where , 2 minutes Bahia Palace, 8-10 minutes to Koutoubia and El Jemma square, 5 minutes to Souk. Lots of dining places. As for Riad, old, rooms small, i had twin room just for myself it was small, there were 3 beds actually. Breakfast is bread pita, crepes, coffee,juice, olives. No fruits, no eggs- was a problem for me as I am more on eating healthy staff and was craving for normal breakfast. But 3 minutes walk there is a small like street place they make eggs over there. Also, if you need hair dryer need to ask, cause there was no inside the room. Btw, as for the owner Ibrahim, very nice old men, no speaking english (just French and Arabic), but very nice attentive. Would I stay there again, probably not, but more because it is noisy street, very noisy. And too much going on around there. Overall for that price it worth of it, cause I also was booking last minute. Also, no need to take tours around there, just explore everything by yourself, cause it is great location for it.
Séjour de 5 nuits en avril 2025
Avis vérifié

2/10 – Terrible

Rizwanullah

Points faibles : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.

No good property

Hi thanks to give me opportunity to inform you about the property. Please check the issues list below. 1, there was no English speaking receptionist we spend 1 hour to take the key because there was an old person on the reception and not understand anything he took Extra money from us and refused to give us receipt. 2, too cold room on the the request he give us electrical heater with is not comfortable for us. 3, the property was empty but still he didn’t give both rooms together and no light was in the property after 11pm also he didn’t allow us to go out after 11pm because he looked the door and no entry after 11pm. 4, Breakfast only a few things like Moroccan tea beard and jams. 5, no toiletries at all The bottom line not happy with this property Just waset of money.
Séjour de 1 nuit en janvier 2024
Avis vérifié

4/10 – Médiocre

Voyageur vérifié

Points faibles : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.

Not happy

When we arrived, the first impression was a rather unappealing and unclean “pool” that didn’t feel inviting to use. The staff member who greeted us was friendly, but communication was quite difficult since he only spoke French. We tried using Google Translate, which helped a little, but it wasn’t enough to have a proper conversation. From the first to the last night, it was a disaster. We were given a room with a window facing the street, and we could hear everything – cars, mopeds, horses, people – going on non-stop until around 2 AM. We complained in the morning, but they wouldn’t let us change rooms even though we were the only guests at the hotel. I also contacted Hotels.com to try and get a refund so we could book another hotel, but nothing came of it since the hotel manager didn’t answer the phone and the support staff couldn’t help. I later noticed a small wooden window inside our bathroom that led directly to the staircase used by all guests – meaning people could hear everything happening in the bathroom if they walked past, which didn’t feel very pleasant or private.
Séjour de 4 nuits en mai 2025