St. Lawrence Hotel

2.0 star property
Enjoy the free WiFi at this Massena hotel

Choose dates to view prices

Photo gallery for St. Lawrence Hotel

Reception
King Suite W Living Room | Living area
In-room safe, desk, laptop workspace, blackout drapes
Lobby
Lobby sitting area

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • 24/7 front desk

Explore the area

View in a map
10 W Orvis St, Massena, NY, 13662
  • Place, Massena Museum
    ‪1 min walk‬
  • Place, Harte Haven Shopping Center
    ‪16 min walk‬
  • Place, Raquette River
    ‪19 min walk‬
  • Airport, Massena, NY (MSS-Massena Intl.)
    ‪11 min drive‬

Room options

Double Queen Bedroom

8.0 out of 10
Very good
(1 review)
  • 13 sq m
  • Sleeps 4
  • 2 Queen Beds

Single King Bedroom

  • Sleeps 3
  • 1 King Bed

One Full Bedroom

7.2 out of 10
Good
(9 reviews)
  • Sleeps 2
  • 1 Queen Bed

King Spa Suite

  • Sleeps 3
  • 1 King Bed

King Suite

  • Sleeps 3
  • 1 King Bed

Pet Friendly Double Queen Room

  • Sleeps 4
  • 2 Queen Beds

Pet Friendly Smoking Double Queen Room

  • Sleeps 4
  • 2 Queen Beds

One Queen Bed W/ Kitchenette

  • Sleeps 2
  • 1 Queen Bed

Smoking Double Queen Bedroom

  • Sleeps 4
  • 2 Queen Beds

One Full Bed Smoking Room

  • Sleeps 2
  • 1 Queen Bed

Smoking King Suite

  • Sleeps 3
  • 1 King Bed

One Queen Smoking Room W Kitchenette

  • Sleeps 2
  • 1 Queen Bed

King Suite W Living Room

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

About the area

Massena

Close to airport.You'll be within half a mile (1 km) of Massena Museum and 2 miles (3 km) of Harte Haven Shopping Center with a stay here. Bowlmor Lanes and Raquette River are also within 2 miles (3 km).

What's nearby

  • Massena Museum - 1 min walk - 0.0 km
  • Harte Haven Shopping Center - 16 min walk - 1.4 km
  • Bowlmor Lanes - 18 min walk - 1.6 km
  • Raquette River - 19 min walk - 1.7 km
  • Grasse River - 4 min drive - 3.0 km

Getting around

  • Cornwall Station - 26 min drive
  • Massena, NY (MSS-Massena Intl.) - 7 min drive

Restaurants

  • ‪McDonald's - ‬14 min walk
  • ‪Pizza Hut - ‬3 min drive
  • ‪Tim Hortons - ‬9 min walk
  • ‪Morley's​ American Grill - ‬16 min walk
  • ‪Spanky's Diner - ‬7 min walk

About this property

St. Lawrence Hotel

Enjoy the free WiFi at this Massena hotel
St. Lawrence Hotel offers its guests coffee/tea in a common area. WiFi is free in public spaces. Free self parking is available.

Smoking is allowed in designated areas at this Massena hotel.

  • 62 guestrooms or units
  • Coffee in lobby
  • Front desk (24 hours)
  • Smoking in designated areas
St. Lawrence Hotel offers 62 air-conditioned accommodations with safes and coffee/tea makers. Televisions come with cable channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided on request.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Coffee and tea in common areas

Accessibility

  • No elevator

Room amenities

Entertainment

  • 32-inch TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per pet, per night
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, Discover, JCB International, and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.

Property is also known as

St. Lawrence Hotel Hotel
St. Lawrence Hotel Massena
St. Lawrence Hotel Hotel Massena

St. Lawrence Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 32 out of 84 reviews
Rating 8 - Good. 20 out of 84 reviews
Rating 6 - Okay. 14 out of 84 reviews
Rating 4 - Poor. 12 out of 84 reviews
Rating 2 - Terrible. 6 out of 84 reviews

7.4/10

Cleanliness

8.4/10

Staff & service

5.8/10

Amenities

6.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Darlene

Travelled with partner
Liked: Cleanliness, staff & service
Need better option for coffee- morning pastry etc as no continental breakfast- the entrance looks tired if no longer Quality Inn get rid of old mat at entrance that says Quality Inn - brighten up the overhang at entrance with lights around the top of it - perhaps paint it a lighter color - paint the support poles- chipped peeling- replace broken tiles out front- inside hotel is quite beautiful- how about a coffee shop in the closed restaurant - the hotel is and could be and should be a wonderful center of town business- spruce it up- advertise better- staff was great !
Stayed 1 night in Oct 2025

6/10 Okay

Ian

Business traveller
Liked: Staff & service
Disliked: Cleanliness
Stairways are full of dust cobwebs and candy wrappers
Stayed 1 night in Sep 2025

10/10 Excellent

Tiffanie

Travelled with family
Liked: Cleanliness, staff & service
Room was clean, beds were okay a bit firm but we slept good. Everyone was super nice!
Stayed 2 nights in Sep 2025

10/10 Excellent

Olivia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is so quaint and unique. If you like old-fashioned architecture and weird-angled rooms, this is the place you need to stay. Affordable, friendly staff, quiet, comfy bed. I'd stay here again in a heartbeat.
Stayed 2 nights in Jul 2025

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Tyler

Stayed 2 nights in Aug 2025

8/10 Good

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The staff is nice. Clean rooms, quiet. Comfy beds
Stayed 1 night in Sep 2025

10/10 Excellent

Rich

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service
Yes it’s an old property but the front desk was fantastic! Super nice people, incredibly attentive - this is what makes this place. Low cost, rooms were clean and you can’t beat the nice people who work here. Super easy check-in especially with our dog in-tow. Even the guests were nice. Easy to drive right up to the doors ,front or back, and unload. There is an excellent little diner for breakfast right up the block as well. I’d stay here again - if you’re looking for a totally renovated Waldorf, this isn’t for you but for the family for a few nights - go for it!
Stayed 2 nights in Sep 2025

6/10 Okay

Tyler

Stayed 1 night in Aug 2025

4/10 Poor

Robert

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The heat in the room did not work at all woke up and it was 60 degrees in room. Some cob webs on ceiling and dust on bed posts. The jacuzzi and staff were nice
Stayed 1 night in Sep 2025

4/10 Poor

Timothy

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Bad stay

The rooms are outdated and wore out. The staff was nice, but there was no coffee creamer for the coffee that I could find. They didn’t have a ice machine however the staff gave me small bags of ice. This place used to be a lot better when it was under quality in. They used to have a continental breakfast which they have no more but they still advertise it like they have it. Used to be a restaurant, but the restaurant closed down. I’d suggest getting continental breakfast back. Get an ice machine making sure there’s hot coffee with cream and sugar. Make sure somebody would want to run a restaurant there which would bring a lot more people in. I think at the rate they’re going on this place might not be open too much longer. I’ve stayed there several other times when it was quality and it was much much better!
Stayed 6 nights in Sep 2025

6/10 Okay

Gerald

Stayed 1 night in Sep 2025

8/10 Good

michael

Liked: Staff & service
Staff was great. Some newer furniture in room would be nice, only chair in room was badly worn.
Stayed 1 night in Sep 2025

6/10 Okay

Susan

Travelled with family
Liked: Staff & service
Disliked: Amenities
The people behind the desk could not have been nicer. But the lobby smelled like stale smoke and the property is run down.
Stayed 1 night in Aug 2025

6/10 Okay

Nancy

Travelled with family
Liked: Staff & service
This was a inexpensive place to stay, we were just passing thru. No breakfast.
Stayed 1 night in Sep 2025

10/10 Excellent

Edward J

Liked: Cleanliness, staff & service, property conditions & facilities
No comments at this time
Stayed 1 night in Aug 2025

4/10 Poor

Lynn

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Desk clerk took 5 minutes to come out from behind wall to check me in. No apologies. Same thing happened last year too. Property is old and unkept. The room is old and grungy. Old musty smell. Hallways are dark and it felt unsafe. We checked in early to drop of belongings before going to family event. Returned around 12:30 and we checked out at 6:00. Both my daughter and myself didn’t sleep. On the rung in front of bed there is a stain that looks like dried semen. Wouldn’t return again.
Stayed 1 night in Aug 2025

6/10 Okay

Tamie

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Bathrooms - mold in shower, toilet tank kept filling, no fan in bathroom, poor shower curtains. Old mattress. Blow dryer didn’t work.
Stayed 2 nights in Aug 2025

8/10 Good

Eddie

Liked: Staff & service, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service
Hotel in downtown of small town. Relatively quiet. No traffic sounds. Police station next door. Small coffee shop in walking distance. Convenience store/gas station also nearby. Room and bathroom were clean. Smelled a bit musty. Front desk employees are nice.
Stayed 2 nights in Aug 2025

4/10 Poor

Martin

Liked: Cleanliness, staff & service
Didn’t get the room we booked! Got a very small full bed instead of a Queen! Beat up chair in room. The room was very clean though.
What we got versus what we booked in next picture
Stayed 1 night in Aug 2025

10/10 Excellent

darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was amazing except there was no breakfast at the hotel.
Stayed 2 nights in Aug 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

Monique

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Came back to room after a walk and all my items were soaked in some sort of chemicals, weird noises all night actually felt so unsafe we had to leave. Staff moved our rom onLy nextdoor which was even worse and a downgrade. Denied a refund and were totally non negotiable. Ice machine never works and the elevator had dried sewage all over. 0/10 DO NOT WASTE YOUR MONEY HERE.
Stayed 1 night in Jul 2025

10/10 Excellent

STEPHEN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked the single room and it's clean. Bedsheets,etc... smells good
Stayed 1 night in Jul 2025