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Mercure Melbourne Doncaster

4.0 star property
4-star hotel near Box Hill Hospital

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Photo gallery for Mercure Melbourne Doncaster

Rooftop terrace
Property video
Breakfast, lunch, dinner served; Mexican cuisine
Meeting facility
Indoor pool, sun loungers

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Bar
  • Pool
  • Housekeeping
  • Room service

Explore the area

View in a map
6 TOWER STREET, Doncaster, VIC, 3108
  • Place, Doncaster Shopping Centre
    ‪1 min walk‬
  • Place, Deakin University
    ‪10 min drive‬
  • Place, Crown Casino
    ‪21 min drive‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪38 min drive‬

Room options

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

  • 56 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, premium bedding, pillowtop beds, desk

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(17 reviews)
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

1 bedroom, premium bedding, pillowtop beds, desk

Standard Room, 1 Queen Bed

9.0 out of 10
Wonderful
(10 reviews)
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Twin Beds

1 bedroom, premium bedding, pillowtop beds, desk

Standard Room, 2 Twin Beds

9.6 out of 10
Exceptional
(7 reviews)
  • 22 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room, 2 Double Beds

1 bedroom, premium bedding, pillowtop beds, desk

Superior Double Room, 2 Double Beds

9.4 out of 10
Exceptional
(9 reviews)
  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed

1 bedroom, premium bedding, pillowtop beds, desk

Superior Room, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Double Beds

1 bedroom, premium bedding, pillowtop beds, desk

Deluxe Double Room, 2 Double Beds

8.0 out of 10
Very good
(1 review)
  • 40 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 2 Twin Beds

1 bedroom, premium bedding, pillowtop beds, desk

Superior Room, 2 Twin Beds

  • 26 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

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About the area

Melbourne

Doncaster stay.Your stay at this Doncaster hotel places you within 3 miles (5 km) of Box Hill Hospital and Box Hill Institute. Heide Museum of Modern Art and Deakin University are also within 6 miles (10 km).

What's nearby

  • Doncaster Shopping Centre - 1 min walk - 0.1 km
  • Deakin University - 10 min drive - 9.1 km
  • Rod Laver Arena - 19 min drive - 19.7 km
  • Melbourne Central - 20 min drive - 20.0 km
  • Crown Casino - 21 min drive - 22.3 km

Getting around

  • Mont Albert Station - 5 min drive
  • Essendon Station - 21 min drive
  • Melbourne Airport (MEL) - 40 min drive

Restaurants

  • ‪Dumpling Alley 江南上海滩 - ‬4 min walk
  • ‪China Bar - ‬4 min walk
  • ‪Dolce Espresso - ‬5 min walk
  • ‪Secret Kitchen Chinese Restaurant 正斗 - ‬5 min walk
  • ‪Pepper Lunch - ‬4 min walk

About this property

Mercure Melbourne Doncaster

4-star hotel near Box Hill Hospital
Mercure Melbourne Doncaster offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A 24-hour business center and 6 meeting rooms are available. Event space at this hotel measures 2153 square feet (200 square meters) and includes conference space. The business-friendly Mercure Melbourne Doncaster also features a rooftop terrace, concierge services, and dry cleaning/laundry services. For a fee, parking is available.

This 4-star Melbourne hotel is smoke free.

  • 183 guestrooms or units
  • 2153 sq ft of conference space
  • 200 sq m of conference space
  • Built in 2021
  • Terrace on the roof
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Mercure Melbourne Doncaster offers 183 air-conditioned accommodations with complimentary bottled water and hair dryers. Pillowtop beds feature premium bedding. Smart televisions are featured in guestrooms.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Indoor pool
  • Pool gate

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (AUD 25 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: AUD 33 per person
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Things to do

  • 24-hour gym
  • Bicycle storage
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • Smart TV

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 33 per person
  • Covered self parking fee: AUD 25.00 per night (in/out privileges)
  • Credit card charges are subject to a surcharge of 1.4 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, cash, and mobile payments. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Mercure Melbourne Doncaster Hotel
Mercure Melbourne Doncaster DONCASTER
Mercure Melbourne Doncaster Hotel DONCASTER

Mercure Melbourne Doncaster Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 114 out of 205 reviews
Rating 8 - Good. 60 out of 205 reviews
Rating 6 - Okay. 19 out of 205 reviews
Rating 4 - Poor. 5 out of 205 reviews
Rating 2 - Terrible. 7 out of 205 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

Nick

Stayed 1 night in Jan 2025

8/10 Good

Linda

Liked: Cleanliness, amenities, property conditions & facilities
Clean comfortable modern stay for a few nights
Stayed 3 nights in Aug 2025

10/10 Excellent

Shahana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, looks new! We had a really spacious room and were very happy with the reception and room services. Parking was a breeze and daily service meant always a spic and span room to return to at night!
Stayed 4 nights in Jul 2025

10/10 Excellent

Volun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

4/10 Poor

jessica

Liked: Cleanliness
won’t be coming back
Stayed 1 night in Jul 2025

8/10 Good

Carmen, Auckland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very nice, well located, excellent service and options. There was a problem with the TV that was constantly disconnecting from WiFi. Also some bigger cups for tea would have been better, and shower caps. Overall it was a nice place to stay and we would definitely come back.
Stayed 3 nights in Jul 2025

10/10 Excellent

Lynne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property located at very quiet coner at such busy noisy centre of the city with
Stayed 1 night in Jul 2025

10/10 Excellent

Kylie

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet and comfortable.
Stayed 1 night in Jul 2025

10/10 Excellent

Prue

Stayed 1 night in Jun 2025

10/10 Excellent

Kim, Ocean Grove

Travelled with partner
Liked: Property conditions & facilities
From arrival to departure our stay at the Mercure was great. The lady at reception was a delight and made us feel welcome. We were upgraded to the superior king room which had a great view of the city. The room was very quiet. The bed comfortable. We really loved the bathroom with a beautiful walk in shower. The only down side was the pool as it was supposed to be 31 degrees but it was no where near that temperature. Very cold to the point where we couldn’t swim without freezing. Probably good in summer but not winter.
Stayed 1 night in Jun 2025

10/10 Excellent

Paul

Stayed 4 nights in Jun 2025

10/10 Excellent

susan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
the quality of the room - great view
Stayed 1 night in May 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The breakfast was a little underwhelming and never enough staff to assist or clean tables and top up food. That said, the staff who were there did a great job and very helpful and polite
Stayed 5 nights in May 2025

10/10 Excellent

sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Always a great place to stay. I stay here quite often with work. Would recommend
Stayed 1 night in May 2025

6/10 Okay

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mixed

The room was great but service at reception and restaurant was poor. Location good right next to the Westfield Centre..
Stayed 5 nights in Apr 2025

10/10 Excellent

sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stay here
Stayed 1 night in Apr 2025

10/10 Excellent

Mr Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the first hotel ever in my entire history of travelling, where I have been unable to unplug the fridge in my daily mission to remove any unnecessary sound or lightning from the room, due to my sensitivity. It would have taken a high torque angled screwdriver, or an electric long-nose to undo that sucker. The rear of the unit was tucked in so neatly, it was unable to be reached from the front, with a neat little door strap. I checked for the obvious temperature dial inside, and any other way - however, this was not meant to be. This model was far too advanced for that. I left both defeated and impressed at the same time.
Stayed 3 nights in Apr 2025

10/10 Excellent

Arshia

Ds
Stayed 3 nights in Mar 2025

10/10 Excellent

Grant Kin Shing

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable
Stayed 4 nights in Apr 2025

8/10 Good

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the room was state of the art with great facilities, the bed was super comfortable and i especially liked that you could stream through the tv from your mobile device.
Stayed 2 nights in Apr 2025

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and views, brekky was good although with the asian food options in Shoppingtown you might be better off walking there. Staff were on point and really efficient and friendly. I'll stay again no hesitation.
Stayed 7 nights in Apr 2025

6/10 Okay

Lesley

Travelled with family
The staff did their best but they gave away our accessibility room with two beds. I paid $224 to sleep on a rock hard rollaway that hurt my back. The 2nd night my 85 yo mum couldn't shower because we had to move to have an ordinary two bed room that was tiny with no access for her walker. You'd think they would have discounted the rate for their mistake but the best I got was a refund on the 3rd night which I cancelled. My mum wasn't happy and very pleased we left early. The small rooms made her feel unsafe with tripping hazards without her walker. The staff had to bring a chair for her to sit on or she had to sit on the bed! It is NOT elderly friendly at all yet the staff were kind but very limited in what they could do. Not impressed really. Not sure if we can come back next year.
Stayed 3 nights in Apr 2025

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Matthew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We planned to stay here as an overnight stay. We were very impressed with the staff and facilities and the room was fantastic and well appointed, easily stay here again.
Stayed 1 night in Mar 2025

8/10 Good

Robin

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for what we needed. First morning the breakfast buffet was not that great but the 2nd morning was better.
Stayed 2 nights in Mar 2025