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Grand Hyatt Melbourne

5.0 star property
Family-friendly 5-star hotel near Collins Street

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Photo gallery for Grand Hyatt Melbourne

Lobby
Property video
Exterior
Sports facility
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Hot tub

Explore the area

View in a map
123 Collins Street, Melbourne, VIC, 3000
  • Place, Collins Street
    ‪1 min walk‬
  • Place, Princess Theatre
    ‪7 min walk‬
  • Place, Melbourne Central
    ‪9 min walk‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪25 min drive‬

Room options

View all photos for Room, 1 King Bed, River View

View from room

Room, 1 King Bed, River View

9.2 out of 10
Wonderful
(29 reviews)
  • 34 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Twin Beds, River View

View from room

Room, 2 Twin Beds, River View

10.0 out of 10
Exceptional
(2 reviews)
  • 34 sq m
  • River view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Room, 1 King Bed (Grand Club Lounge Access)

Cocktail bar

Club Room, 1 King Bed (Grand Club Lounge Access)

9.6 out of 10
Exceptional
(4 reviews)
  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite, 1 King Bed (Grand Club Lounge Access)

Grand Suite, 1 King Bed (Grand Club Lounge Access)

Grand Suite, 1 King Bed (Grand Club Lounge Access)

10.0 out of 10
Exceptional
(1 review)
  • 80 sq m
  • 2 bedrooms
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Room, 1 King Bed

9.2 out of 10
Wonderful
(79 reviews)
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Spa)

Room, 1 King Bed (Spa)

Room, 1 King Bed (Spa)

9.0 out of 10
Wonderful
(12 reviews)
  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Twin Beds

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Room, 2 Twin Beds

8.8 out of 10
Excellent
(13 reviews)
  • 33 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Corner

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Deluxe Room, 1 King Bed, Corner

8.4 out of 10
Very good
(37 reviews)
  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Twin Beds (Grand Club Lounge Access)

Cocktail bar

Club Room, 2 Twin Beds (Grand Club Lounge Access)

  • 35 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Corner (Grand Club Lounge Access)

Cocktail bar

Deluxe Room, 1 King Bed, Corner (Grand Club Lounge Access)

8.8 out of 10
Excellent
(3 reviews)
  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed, River View (Grand Club Lounge Access)

View from room

Club Room, 1 King Bed, River View (Grand Club Lounge Access)

9.0 out of 10
Wonderful
(2 reviews)
  • 35 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Twin Beds, River View (Grand Club Lounge Access)

View from room

Club Room, 2 Twin Beds, River View (Grand Club Lounge Access)

9.4 out of 10
Exceptional
(3 reviews)
  • 35 sq m
  • River view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Diplomatic Suite (Grand Club Lounge Access)

Diplomatic Suite (Grand Club Lounge Access)

Diplomatic Suite (Grand Club Lounge Access)

  • 141 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View | View from room

Room, 1 King Bed, City View

9.4 out of 10
Exceptional
(35 reviews)
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

About the area

Melbourne

City center retreat .A stay at this Melbourne Central Business District hotel places you steps from Regent Theatre and within a 5-minute walk of Collins Street. Bourke Street Mall and Princess Theatre are also within half a mile (1 km).

What's nearby

  • Collins Street - 1 min walk - 0.0 km
  • Regent Theatre - 3 min walk - 0.3 km
  • Bourke Street Mall - 7 min walk - 0.6 km
  • Princess Theatre - 7 min walk - 0.6 km
  • Melbourne Central - 9 min walk - 0.8 km

Getting around

  • Flinders Street Station - 8 min walk
  • Parliament Station - 8 min walk
  • Melbourne Airport (MEL) - 30 min drive

Restaurants

  • ‪Lune Croissanterie - ‬3 min walk
  • ‪Grand Hyatt Club Lounge - ‬1 min walk
  • ‪Liminal - ‬2 min walk
  • ‪Collins Kitchen - ‬1 min walk
  • ‪Chin Chin - ‬2 min walk

About this property

Grand Hyatt Melbourne

Family-friendly 5-star hotel near Collins Street
Grand Hyatt Melbourne offers its guests a full-service spa, an outdoor tennis court, and an indoor pool. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business center, 15 meeting rooms, and limo/town car service are available. Event space at this hotel measures 9688 square feet (900 square meters) and includes a conference center. A hot tub, a 24-hour fitness center, and a sauna are also featured at the luxury Grand Hyatt Melbourne. Parking is available for a fee.

  • 1 building
  • 550 guestrooms or units
  • 33 levels
  • 9688 sq ft of conference space
  • 900 sq m of conference space
  • Built in 1986
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Onsite shopping
  • Bellhop
  • Elevator
  • Bar or lounge
  • Dining venue
Grand Hyatt Melbourne offers 550 accommodations with minibars and safes. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 32-inch LCD televisions come with premium digital channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

City Club Wellness has 2 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

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Property amenities

Family friendly

  • Children's games
  • In-room babysitting (surcharge)
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Limo/town car service
  • Valet parking on site (AUD 90 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; AUD 50 to 55 for adults and AUD 25 to 27.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Basketball
  • Fitness classes
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Outdoor tennis court
  • Pilates classes
  • Sauna
  • Shopping
  • Steam room
  • Tennis lessons
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 32-inch LCD TV with premium digital channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Late-night room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AUD 95.0 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 50 to 55 for adults, and AUD 25 to 27.50 for children
  • Valet parking fee: AUD 90 per night (in/out privileges)
  • Rollaway bed fee: AUD 95.0 per day
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Eurocard. Cash is not accepted. 

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Grand Hyatt Melbourne
Grand Hyatt Melbourne Hotel
Hyatt Melbourne Grand
Melbourne Grand Hyatt
Grand Hyatt Melbourne Hotel Melbourne
Hyatt Melbourne
Melbourne Hyatt
Grand Hyatt Melbourne Hotel
Grand Hyatt Melbourne Melbourne
Grand Hyatt Melbourne Hotel Melbourne

Grand Hyatt Melbourne Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 713 out of 1001 reviews
Rating 8 - Good. 174 out of 1001 reviews
Rating 6 - Okay. 65 out of 1001 reviews
Rating 4 - Poor. 26 out of 1001 reviews
Rating 2 - Terrible. 23 out of 1001 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Eva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2025

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Kristy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean spacious room
Stayed 1 night in Sep 2025

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is always as we would expect. The staff in the restaurant are especially friendly and knowledgeable and the dinner was delicious
Stayed 1 night in Oct 2025

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable room; good location; quiet stay.
Stayed 2 nights in Jul 2025

8/10 Good

Emily

Travelled with family
Liked: Staff & service, property conditions & facilities
Staff were lovely. Beautiful place to stay. Would go again.
Stayed 2 nights in Oct 2025

8/10 Good

Kieu

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2025

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
The constant sound of the lifts throughout the night and the exhaust fan not turning off and staying on for long periods was annoying
Stayed 1 night in Oct 2025

10/10 Excellent

Jock

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, great staff, convenient restaurant.
Stayed 2 nights in Oct 2025

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great 48-hour escape in the city

Excellent and helpful staff, particularly the concierge. Rooms spacious and well-appointed. Room service timely and enjoyable. Great location.
Stayed 2 nights in Oct 2025

6/10 Okay

bruce

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Power point in room was pulled out of wall the couch was uncomfortable big time
Stayed 1 night in Oct 2025

10/10 Excellent

Mark

Stayed 4 nights in Sep 2025

10/10 Excellent

LAUREN

Stayed 1 night in Sep 2025

8/10 Good

Amer

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was excellent except for the shower head. it kept sliding down and when fixed to the top would spray towards the wall. Breakfast buffet was fantastic.
Stayed 1 night in Sep 2025

8/10 Good

CHENRAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to center
Stayed 4 nights in Sep 2025

10/10 Excellent

George

Stayed 1 night in Aug 2025

10/10 Excellent

Duncan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great views of the River, fantastic property, excellent location
Stayed 2 nights in Sep 2025

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a pleasure.
Stayed 3 nights in Sep 2025

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a please to stay at the Grand Hyatt. The staff are amazing
Stayed 2 nights in Sep 2025

10/10 Excellent

Giustina Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Geoffrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great to be back here after a few years.
Stayed 2 nights in Sep 2025

10/10 Excellent

Phuong

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent dining option
Stayed 2 nights in Sep 2025

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, excellent location. Delicious breakfast
Stayed 5 nights in Sep 2025

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025