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Aparthotel

Arrow on Swanston

3.5 star property
Family-friendly 3.5-star aparthotel near Melbourne Museum

Choose dates to view prices

Photo gallery for Arrow on Swanston

A high-rise building with a modern glass facade, a street with cars and a bus, and a red brick building with arched windows.
A modern kitchen with a large window, a stove, and a sofa with cushions.
A modern kitchen with white cabinets, a dining area with a glass table, and a sofa with cushions.
A hotel room with a large bed, a desk, and a view of the cityscape through floor-to-ceiling windows.
A modern kitchen with white cabinets, a dining table set for four, and a large TV on the wall.

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Kitchen
  • Free WiFi
  • Air conditioning
  • Laundry

Explore the area

View in a map
488 Swanston Street, Carlton, VIC, 3053
  • Place, Queen Victoria Market
    ‪7 min walk‬
  • Place, Melbourne Central
    ‪7 min walk‬
  • Place, Princess Theatre
    ‪14 min walk‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪19 min drive‬

Room options

View all photos for Two Bedroom Apartment

A hotel room with a bed, a nightstand with a lamp, a sofa, and a large window.

Two Bedroom Apartment

  • Sleeps 3
  • Free WiFi

View all photos for One Bedroom Apartment

A hotel room with a bed, a nightstand, a lamp, a window, and a painting on the wall.

One Bedroom Apartment

  • Sleeps 2
  • Free WiFi

View all photos for Studio Apartment

A hotel room with a bed, bedside table, lamp, and a desk with a chair.

Studio Apartment

  • Sleeps 2
  • Free WiFi

View all photos for Studio Apartment

A hotel room with a bed, a desk with a chair, a small table with a lamp, and a mirror.

Studio Apartment

  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for One Bedroom Apartment

A hotel room with a large bed, two bedside lamps, a nightstand with a drawer, a window with blinds, and a painting on the wall.

One Bedroom Apartment

  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Deluxe One Bedroom Apartment

A compact hotel room with a dining area, a bed, and a TV.

Deluxe One Bedroom Apartment

  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Two Bedroom Apartment

A hotel room with a bed, a nightstand, a lamp, a window with a view of buildings, and a door to a balcony.

Two Bedroom Apartment

8.0 out of 10
Very good
(1 review)
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Deluxe Two Bedrooms Apartment

A hotel room with a large bed, two bedside lamps, a window, and an air conditioning unit.

Deluxe Two Bedrooms Apartment

  • 27 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed, 1 Twin Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Deluxe Family Apartment

A hotel room with a neatly made bed, a bedside table with a lamp, and a view of the outside through a door.

Deluxe Family Apartment

  • 27 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed, 1 Double Bed and 1 Large Twin Sofa Bed
  • Free WiFi

View all photos for Triple Single Beds Apartment

A hotel room with two beds, a large window, and a nightstand with a lamp.

Triple Single Beds Apartment

  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Deluxe King Apartment

A hotel room with two beds, a TV, and a balcony with a view.

Deluxe King Apartment

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed
  • Free WiFi

View all photos for Two Single Bedroom Apartment

A hotel room with a bed, a nightstand with a lamp, a window, and a sliding door.

Two Single Bedroom Apartment

  • City view
  • 2 bedrooms
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for 4 Bedrooms Apartment

A hotel room with a bed, a view of the cityscape, a balcony with a railing, and a potted plant.

4 Bedrooms Apartment

  • City view
  • 4 bedrooms
  • Sleeps 8
  • 1 King Bed, 1 Queen Bed, 4 Twin Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Penthouse Apartment

A modern bedroom with a large bed, a bedside table with lamps, a sofa, and a large window offering a city view.

Penthouse Apartment

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Sofa Bed
  • Free WiFi

View all photos for Premium Penthouse Apartment

A modern hotel room with a large bed, a desk, and a view of the city skyline through floor-to-ceiling windows.

Premium Penthouse Apartment

  • City view
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Twin Sofa Bed
  • Free WiFi

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About the area

Melbourne

Carlton stay.Within a 10-minute walk of this Carlton aparthotel, you'll find Lygon Street and Queen Victoria Market. Royal Exhibition Building and Melbourne Museum are also within 2 miles (3 km).
View more Aparthotels in MelbourneOpens in a new window

What's nearby

  • Lygon Street - 3 min walk - 0.3 km
  • RMIT University - 3 min walk - 0.3 km
  • Queen Victoria Market - 7 min walk - 0.6 km
  • Melbourne Central - 7 min walk - 0.6 km
  • Princess Theatre - 14 min walk - 1.2 km

Getting around

  • Melbourne Central Station - 8 min walk
  • Flinders Street Station - 18 min walk
  • Melbourne, VIC (MEB-Essendon) - 21 min drive

Restaurants

  • ‪Captain Melville - ‬4 min walk
  • ‪Queensberry Hotel - ‬2 min walk
  • ‪The Oxford Scholar Hotel - ‬4 min walk
  • ‪Little Bang Espresso - ‬3 min walk
  • ‪Hareruya Pantry - ‬4 min walk

About this property

Arrow on Swanston

Family-friendly 3.5-star aparthotel near Melbourne Museum
Arrow on Swanston offers its guests an outdoor pool, a sauna, and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. Business amenities include a business center and 4 meeting rooms.

Public spaces have free WiFi. Event space at this aparthotel measures 9688 square feet (900 square meters) and includes a conference center. A terrace, a vending machine, and multilingual staff are also featured at the family-friendly Arrow on Swanston. For a fee, parking is available.

This 3.5-star Melbourne aparthotel is smoke free.

  • 1 building
  • 190 guestrooms or units
  • 9 levels
  • 9688 sq ft of conference space
  • 900 sq m of conference space
  • Built in 2003
  • Deli
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Convenience store
  • Terrace
  • Beauty salon
  • ATM
  • Elevator
  • No smoking on site
  • Dining venue
Arrow on Swanston offers 190 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas and include desks. Accommodations at this 3.5-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers with rainfall showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. 40-inch LCD televisions come with digital channels. Housekeeping is offered daily and irons/ironing boards can be requested.

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Property amenities

Pool/Spa

  • Outdoor pool
  • Sauna

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (AUD 25 per night)

Family friendly

  • Children stay free (see details)
  • Free crib
  • High chair

Restaurants on site

  • Cafe Crema

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Refrigerator
  • Stovetop

Dining

  • Daily continental breakfast available 7:00 AM to 1:00 PM for a fee: AUD 22 for adults and AUD 17 for children
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Bedrooms

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Living spaces

  • Separate sitting area

Entertainment

  • 40-inch LCD TV with digital channels

Outdoor areas

  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 4 meeting rooms
  • Business center
  • Conference center (9,688 square feet of space)
  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Smoking not allowed

Services and conveniences

  • 24-hour front desk
  • ATM
  • Blackout drapes
  • Concierge services
  • Daily housekeeping
  • Grocery/convenience store
  • Hair salon
  • Iron/ironing board on request
  • Local maps
  • Luggage storage
  • Multilingual staff
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • In a business district
  • In a shopping district
  • In an entertainment district
  • In the city center
  • Near a health/beauty spa
  • Near a hospital
  • Near a metro station
  • Near a train station
  • Near a zoo
  • Near an outlet shopping mall
  • Near the bay

Things to do

  • Gym
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Rock climbing nearby
  • Theme park nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 1 building
  • 190 units
  • 9 floors
  • Banquet hall
  • Built in 2003
  • Electric car charging station

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

The property charges 3.8 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: AUD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately AUD 22 for adults and AUD 17 for children
  • Covered self parking fee: AUD 25 per night (in/out privileges)
  • Credit card charges are subject to a surcharge of 3.8 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash. Onsite parties or group events are strictly prohibited.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. The property is professionally cleaned.

We should mention

  • One child 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Arrow Swanston Apartment Carlton
Arrow Swanston Carlton
Arrow Swanston Aparthotel Carlton
Arrow Swanston
Arrow Swanston Aparthotel
Arrow on Swanston Carlton
Arrow on Swanston Aparthotel
Arrow on Swanston Aparthotel Carlton

Frequently asked questions

How close is Arrow on Swanston to the airport?

Arrow on Swanston is 9.1 mi (21-min drive) away from the Melbourne, VIC (MEB-Essendon) airport, the closest popular airport to the property.

How much does it cost to stay at Arrow on Swanston?

As of Jul 3, 2026, prices found for a 1-night stay for 2 adults at Arrow on Swanston on Jul 16, 2026 start from CA $92, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Arrow on Swanston have an airport shuttle?

Airport shuttle services are not available at Arrow on Swanston.

How close is Arrow on Swanston to the beach?

This aparthotel is 5.8 mi (22-min drive) from St Kilda Beach and 9.7 mi (29-min drive) from Brighton Beach. Don't forget your sunscreen!

Does Arrow on Swanston offer free breakfast?

Free breakfast isn’t provided at Arrow on Swanston, but continental breakfast is offered for a fee of AUD 22 for adults and AUD 17 for children. It's available every day from 7:00 AM to 1:00 PM.

Is there a casino at Arrow on Swanston?

No, there is no casino at this aparthotel, but Crown Casino (4-min drive) is nearby.

What time is check-in at Arrow on Swanston?

Check-in start time: 2:00 PM; Check-in end time: anytime.

Is there free parking at Arrow on Swanston?

Free parking is not available at this aparthotel. Self parking is available for AUD 25 per night.

Does Arrow on Swanston have a pool?

Arrow on Swanston features an outdoor pool.

Does Arrow on Swanston have a restaurant?

Arrow on Swanston is home to Cafe Crema, which features local cuisine and light fare.

Does Arrow on Swanston have a spa?

There are no spa services available at this aparthotel.

How close is Arrow on Swanston to downtown Melbourne?

Arrow on Swanston is 0.7 mi away from Melbourne.

Arrow on Swanston Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 746 out of 2753 reviews
Rating 8 - Good. 828 out of 2753 reviews
Rating 6 - Okay. 501 out of 2753 reviews
Rating 4 - Poor. 337 out of 2753 reviews
Rating 2 - Terrible. 341 out of 2753 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Megan

Liked: Check-in, communication, listing accuracy
Disliked: Cleanliness
Amazing location and friendly staff. The room wasnt very clean. There was a lot of marks on the walls and carpets. The apartment could do with a deep clean!
Stayed 1 night in Mar 2026
Verified

8/10 Good

Josh

Liked: Cleanliness, amenities, property conditions & facilities, communication
Location and price
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Andrew

Liked: Cleanliness, communication
Basic amenities, but reasonably quiet, good and efficient check-in. Great location.
Stayed 1 night in Dec 2025
Verified

2/10 Terrible

Nick

Disliked: Cleanliness, listing accuracy
Looks very different to the pictures. Very dirty, run down and not well maintained.
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Richard

Liked: Cleanliness, communication
Disliked: Amenities
Room was clean but didn't have some of the features mentioned on the site. Staff were nice, good location. Pool and gym were not great
Stayed 5 nights in Feb 2026
Verified

8/10 Good

Chloe

Liked: Cleanliness, communication
Comfortable stay, staff friendly
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Ryan

Liked: Cleanliness, property conditions & facilities, communication
Great place to stay
Stayed 3 nights in May 2025
Verified

6/10 Okay

Aleksandra

Disliked: Cleanliness, amenities, property conditions & facilities
The only good thing about this hotel is that location was great walking distance to lygon st for dinner and queen victoria markets. Parking was easy. Bedding and rooms are uncomfortable and tiny
Stayed 1 night in Jan 2026
Verified

2/10 Terrible

Lee

Disliked: Cleanliness, amenities, property conditions & facilities
Room was dirty, bed was terrible, no plug for sink to wash dishes, very thin walls
Stayed 3 nights in Feb 2026
Verified

6/10 Okay

Analee

Great location
Stayed 1 night in Sep 2025
Verified

8/10 Good

Camille

Liked: Cleanliness, amenities, communication
Staff were helpful.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

neil

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice area, great staff, fabulous parking so close to city
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

ZHENGJIE

Liked: Cleanliness, property conditions & facilities, communication
Very convenient location - train station is just outside door.
Stayed 5 nights in Sep 2025
Verified

8/10 Good

Wayne

Liked: Cleanliness, amenities, property conditions & facilities, communication
Close to CBD. Tram stop right outside. Close to mall. Plenty of food options nearby. Hotel was clean. Staff were friendly and helpful.
Stayed 7 nights in Nov 2025
Verified

8/10 Good

Utsarg

Liked: Cleanliness, property conditions & facilities, communication
The property was clean, quiet and a good value for money too !
Stayed 1 night in Sep 2025
Verified

6/10 Okay

jared

Liked: Amenities, communication
Photos are misleading making rooms look bigger only service the rooms every 3 days for the price I would expect better
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Grace

Liked: Cleanliness, property conditions & facilities, communication
hotel is at perfect location
Stayed 1 night in May 2025
Verified

10/10 Excellent

Sally

Liked: Cleanliness, property conditions & facilities, communication
great stay overall
Stayed 1 night in May 2025
Verified

8/10 Good

Angella

Liked: Cleanliness, amenities, property conditions & facilities, communication
Highly recommend, even though accommodation is undergoing renovations.
Stayed 5 nights in Sep 2025
Verified

8/10 Good

Deborah

Liked: Cleanliness
Apartment was very centrally located and spotless. Good value for money.
Stayed 2 nights in Oct 2025
Verified

4/10 Poor

Regina

Disliked: Cleanliness, room comfort, communication
check in took forever not enough staff working really slow check in process
Stayed 1 night in Dec 2025
Verified

8/10 Good

Muhammad

Liked: Amenities, property conditions & facilities
no. repair marks on the walls not painted. staff initially said no to early check in but changed mind on the phone in seconds.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Kellie

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great position, very clean, great parking, nice staff
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Rose

Liked: Cleanliness, amenities, property conditions & facilities, communication
Fabulous stay, great location, friendly staff
Stayed 1 night in Apr 2025
Verified

6/10 Okay

Ellie

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities, communication
The rooms are a bit old and worn but it was clean and the bed was so comfy! Checking in took a while as the man seemed to be quite distracted and clumsy which seemed off. Although for the price and facilities (parking, pool & gym) it’s a great place to stay!
Stayed 1 night in Dec 2025