Canopy by Hilton Memphis Downtown

4.0 star property
4-star hotel near Beale Street

Choose dates to view prices

Photo gallery for Canopy by Hilton Memphis Downtown

Bar (on property)
Suite, 1 Bedroom | Living area
Lobby sitting area
Suite, 1 Bedroom | Living area
Deluxe Room, 1 King Bed | Living area

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
164 UNION AVENUE, Memphis, TN, 38103
  • Place, Peabody Ducks
    ‪2 min walk‬
  • Place, Beale Street
    ‪5 min walk‬
  • Place, FedExForum
    ‪6 min walk‬
  • Airport, Memphis, TN (MEM-Memphis Intl.)
    ‪15 min drive‬

Room options

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 63 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

7.0 out of 10
Good
(2 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub

9.4 out of 10
Exceptional
(6 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Corner

9.4 out of 10
Exceptional
(3 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed with Sofa bed, Corner

  • 52 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Premium Room, 1 King Bed

8.8 out of 10
Excellent
(40 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

9.2 out of 10
Wonderful
(79 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

9.0 out of 10
Wonderful
(6 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, Accessible (Hearing)

8.0 out of 10
Very good
(1 review)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Bathtub (Mobility)

9.0 out of 10
Wonderful
(6 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 2 Queen Beds, Accessible, Bathtub (Mobility)

8.8 out of 10
Excellent
(3 reviews)
  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 2 Queen Beds

7.8 out of 10
Good
(7 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds

8.6 out of 10
Excellent
(40 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

8.0 out of 10
Very good
(5 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed

9.2 out of 10
Wonderful
(5 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom

  • 63 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Premium King Room

  • Sleeps 2

Premium King Room-Hearing Accessible

  • Sleeps 2

Premium Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

  • Sleeps 2

Premium Room 2 Queen Beds

  • Sleeps 4

Premium Room With 2 Queen Beds And Bathtub-Mobility Accessible

  • Sleeps 4

King Room

  • Sleeps 2

Corner King Room with Sofabed

  • Sleeps 4

King Room-Hearing Accessible

  • Sleeps 2

King Room With Roll-in Shower-Mobility Accessible

  • Sleeps 2

King Room With Mobility Accessible Bathtub

  • Sleeps 2

Corner King Room

  • Sleeps 2

2 Queen Beds Room

  • Sleeps 4

Guest Room With 2 Queen Beds-Hearing Accessible

  • Sleeps 4

2 Queen Beds Mobility Accessible With Bathtub

  • Sleeps 4

I King Bed One Bedroom Suite City View

  • Sleeps 4

One-Bedroom King Suite

  • Sleeps 4

Deluxe King Room with Seating Area

  • Sleeps 2

Deluxe King Room

  • Sleeps 2

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About the area

Memphis

City center stay.A stay at this Downtown Memphis hotel places you steps from Peabody Ducks and within a 10-minute walk of Beale Street. FedExForum and The Peabody Memphis are also within half a mile (1 km).

What's nearby

  • The Peabody Memphis - 1 min walk - 0.1 km
  • Peabody Ducks - 2 min walk - 0.2 km
  • AutoZone Park - 2 min walk - 0.2 km
  • Beale Street - 5 min walk - 0.4 km
  • FedExForum - 6 min walk - 0.6 km

Getting around

  • Memphis Central Station - 20 min walk
  • Memphis International Airport (MEM) - 28 min drive

Restaurants

  • ‪The Peabody Memphis - ‬1 min walk
  • ‪Peabody Lobby Bar - ‬2 min walk
  • ‪Charlie Vergos' Rendezvous - ‬1 min walk
  • ‪Huey's Downtown - ‬1 min walk
  • ‪Texas de Brazil - ‬3 min walk

About this property

Canopy by Hilton Memphis Downtown

4-star hotel near Beale Street
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A 24-hour fitness center, multilingual staff, and gift shops/newsstands are also featured at Canopy by Hilton Memphis Downtown. Parking is available for a fee.

This 4-star Memphis hotel is smoke free.

  • 1 building
  • 174 guestrooms or units
  • Built in 2020
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Gift shop
  • Fireplace in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
Canopy by Hilton Memphis Downtown offers 174 air-conditioned accommodations with safes and hair dryers. Accommodations offer separate sitting areas. 47-inch flat-screen televisions come with premium digital channels. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Similar properties

Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered valet parking on site (USD 45.88 per night; includes in/out privileges)

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: USD 9 to 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (48 inch wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (40 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 47-inch flat-screen TV with premium digital channels

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay, plus a deposit of USD 75 per stay
  • Only dogs and cats are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 9 to 15 per person
  • Covered valet parking fee: USD 45.88 per night (in/out privileges)
  • Pet deposit: USD 75 per stay
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Canopy By Hilton Memphis
Canopy by Hilton Memphis Downtown Hotel
Canopy by Hilton Memphis Downtown MEMPHIS
Canopy by Hilton Memphis Downtown Hotel MEMPHIS

Canopy by Hilton Memphis Downtown Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 595 out of 1001 reviews
Rating 8 - Good. 212 out of 1001 reviews
Rating 6 - Okay. 98 out of 1001 reviews
Rating 4 - Poor. 57 out of 1001 reviews
Rating 2 - Terrible. 39 out of 1001 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities
Very nice staff. Very clean. Good service in restaurant and bar.
Stayed 2 nights in Nov 2025

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, amenities
Good room excellent staff
Stayed 1 night in Aug 2025

10/10 Excellent

Leslie

The friendly staff that answered all my
Stayed 1 night in Oct 2025

8/10 Good

Adrian

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
This was a nice hotel, the staff could be a little friendlier no one looked like they wanted to do their job. Especially at the bar.
Stayed 2 nights in Oct 2025

6/10 Okay

Savannah

Travelled with family
Disliked: Property conditions & facilities, room comfort
The hotel room itself was decent and seemingly clean. However, our mini fridge did not work which is a big deal with a baby. I contacted service who said someone would come look and they never did. In addition, the outlets between the beds didn’t work, and the coffee machine didn’t work. Basically $300 a night for a bed.
Stayed 2 nights in Oct 2025

10/10 Excellent

sandy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service property wide. Loved my room!
Stayed 4 nights in Oct 2025

8/10 Good

Terry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No free breakfast. Very expensive parking. Otherwise good.
Stayed 3 nights in Oct 2025

10/10 Excellent

Destiny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Katherine

Stayed 1 night in Oct 2025

4/10 Poor

Shavonda

Stayed 3 nights in Oct 2025

10/10 Excellent

Dorothy

Stayed 1 night in Oct 2025

10/10 Excellent

Michele B.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Able to get to Beale street and other landmarks by walking. Clean and quiet, even with a high school marching band staying at the same time. Security was good with key entry at the elevator and room. The staff was exceptional and saved the day! They pulled together 4 steamers so we could get wrinkles out of a wedding gown. The parking attendants were fast and super helpful as well. Would highly recommend staying here
Stayed 4 nights in Oct 2025

10/10 Excellent

Jonathan

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Clean. Awesome Staff!
Stayed 1 night in Oct 2025

10/10 Excellent

Calvin

Stayed 1 night in Oct 2025

10/10 Excellent

Lois

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The canopy hilton downrowm was a great hotel
Stayed 1 night in Oct 2025

10/10 Excellent

Saundra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the hotel’s eccentric decor and spacious rooms. It was in the middle of downtown Memphis of which the Rendezvous BBQ joint was only a 3 minute walk. The Peabody ducks are directly in front of the Canopy Hotel and we also walked to the Flying Fish for some phenomenal seafood! I’d definitely stay at Canopy again….we absolutely loved it!!!
Stayed 2 nights in Sep 2025

8/10 Good

Rosa, PHOENIX

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2025

10/10 Excellent

Shree

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean bed was comfy and the location was perfect
Stayed 1 night in Sep 2025

10/10 Excellent

Andrew

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Staff particularly valet very friendly
Stayed 3 nights in Sep 2025

10/10 Excellent

Racheal

Liked: Cleanliness, amenities
Clean and great staff
Stayed 2 nights in Sep 2025

10/10 Excellent

Martin

Travelled with partner
Liked: Amenities
Staff exceptional
Stayed 2 nights in Sep 2025

10/10 Excellent

Scott

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hotel was good but my chiller wasn’t working and when I reported it I was just told there was nothing they could do
Stayed 3 nights in Sep 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Marsha

Travelled with partner
Liked: Amenities
I liked that you could walk to certain places and the check-in staff were very pleasant. I definitely did not appreciate paying for parking. On your website it says you offered free breakfast yet we ended up spending $53.00. The valet staff was very pleasant and helpful. I cannot honestly say I would recommend this Hotel without mentioning these things. At least if you have to pay for the Hotel and parking you could offer a free breakfast.
Stayed 2 nights in Sep 2025