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Crowne Plaza Memphis Downtown Hotel by IHG

3.5 star property
3.5-star hotel near Beale Street

Choose dates to view prices

Photo gallery for Crowne Plaza Memphis Downtown Hotel by IHG

Exterior
Breakfast and dinner served
Point of interest
Meeting facility
Cafe

Popular amenities

  • 24/7 front desk
  • Parking available
  • Pool
  • Pet-friendly
  • Housekeeping

Explore the area

Map
300 N 2nd Street, Memphis, TN, 38105
  • Bass Pro Shops at the Pyramid
    ‪7 min walk‬
  • Beale Street
    ‪19 min walk‬
  • FedExForum
    ‪2 min drive‬
  • Memphis, TN (MEM-Memphis Intl.)
    ‪16 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(18 reviews)
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Mid Floor)

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed (Mid Floor)

8.4 out of 10
Very good
(8 reviews)
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, City View

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed, City View

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, City View

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 2 Double Beds, City View

8.8 out of 10
Excellent
(5 reviews)
  • 39 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

1 bedroom, premium bedding, in-room safe, desk

Standard Room

7.8 out of 10
Good
(18 reviews)
  • 39 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

View all photos for Standard Room, 2 Double Beds (Mid Floor)

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 2 Double Beds (Mid Floor)

10.0 out of 10
Exceptional
(2 reviews)
  • 39 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds (High Floor)

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 2 Double Beds (High Floor)

  • 44 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

  • 44 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed

Junior Suite, 1 King Bed with Sofa bed

Junior Suite, 1 King Bed with Sofa bed

  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 2 Double Beds

8.0 out of 10
Very good
(28 reviews)
  • 39.7 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Roll-in Shower (Mobility)

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 2 Double Beds, Roll-in Shower (Mobility)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed (High Floor)

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed (High Floor)

7.8 out of 10
Good
(9 reviews)
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Memphis

City center stay.Your stay at this Downtown Memphis hotel places you within 2 miles (3 km) of Beale Street and FedExForum. St. Mary's Catholic Church and Renasant Convention Center are also within half a mile (1 km).

What's nearby

  • Renasant Convention Center - 3 min walk - 0.3 km
  • Bass Pro Shops at the Pyramid - 7 min walk - 0.6 km
  • Peabody Ducks - 16 min walk - 1.4 km
  • Beale Street - 19 min walk - 1.6 km
  • FedExForum - 2 min drive - 1.8 km

Getting around

  • Memphis Central Station - 9 min drive
  • Memphis International Airport (MEM) - 17 min drive

Restaurants

  • ‪The Lookout at the Pyramid - ‬13 min walk
  • ‪Wendy's - ‬11 min walk
  • ‪Kay Kafe - ‬12 min walk
  • ‪Wahlburgers - ‬13 min walk
  • ‪Uncle Buck's Fish Bowl and Grill - ‬12 min walk

About this property

Crowne Plaza Memphis Downtown Hotel by IHG

3.5-star hotel near Beale Street
Crowne Plaza Memphis Downtown Hotel by IHG offers its guests a fitness center and a seasonal outdoor pool. Along with a restaurant, there's a snack bar/deli on site. Business amenities include a business center and meeting rooms.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 2320 square feet (216 square meters) and includes conference space. A vending machine, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly Crowne Plaza Memphis Downtown Hotel by IHG. A free area shuttle within 3 miles is available. Parking is available for a fee.

This 3.5-star Memphis hotel is smoke free.

  • 230 guestrooms or units
  • 11 levels
  • Meeting rooms
  • 2320 sq ft of conference space
  • 216 sq m of conference space
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Gift shop
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Dining venue
Crowne Plaza Memphis Downtown Hotel by IHG offers 230 accommodations with safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Languages

English

Similar properties

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Hotel Indigo Memphis Downtown by IHG

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  • Free WiFi
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CA $131 total
includes taxes & fees
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Property amenities

Family friendly

  • Free area shuttle
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle up to 3 mi
  • Self parking on site (USD 22 per day; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 9:00 AM for a fee: USD 7 to 20 for adults and USD 7 to 20 for children
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 42-inch flat-screen TV with premium channels

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 15 to May 1:
  • Swimming pool

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 60.00 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 110 lbs per pet)
  • Food and water bowls and an off-leash area are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 7 to 20 for adults, and USD 7 to 20 for children
  • Self parking fee: USD 22 per day (in/out privileges)
  • Pet fee: USD 60.00 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • The seasonal pool will open in May and close in October.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel Memphis Downtown
Crowne Plaza Memphis Downtown
Crowne Plaza Memphis Downtown Hotel
Crowne Plaza Memphis
Memphis Crowne Plaza

Crowne Plaza Memphis Downtown Hotel by IHG Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 130 out of 277 reviews
Rating 8 - Good. 50 out of 277 reviews
Rating 6 - Okay. 44 out of 277 reviews
Rating 4 - Poor. 26 out of 277 reviews
Rating 2 - Terrible. 27 out of 277 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Frieda

Travelled with group
Liked: Cleanliness
Dirty
Stayed 1 night in Apr 2025

10/10 Excellent

Sharon, Thompsons Station

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean and comfortable.
Stayed 2 nights in Apr 2025

4/10 Poor

Tracey

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
First of all they made us scan our debit card twice saying one ddnt go through and what little we had for us to spend on Easter Sunday b4 heading back home n my child ddnt even get to see the zoo we were just worried about the gas n for us to eat with sad very sad we were
Stayed 1 night in Apr 2025

6/10 Okay

immacolata mary

Disliked: Amenities
Not a bad location as far as distance from Beale st. But the homeless make the area around the hotel their turf. If you have a car it is ok but if you are walking everywhere it can be dangerous.
Stayed 4 nights in Apr 2025

10/10 Excellent

Alanna A.

Business traveller
Liked: Cleanliness, staff & service, amenities
Great service.
Stayed 1 night in Apr 2025

8/10 Good

Cat

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay
Stayed 2 nights in Apr 2025

10/10 Excellent

Jerrion

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Apr 2025

4/10 Poor

Wes

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Had to report number issues with our room. Air was down as low as possible and barely was getting cold and made a horrible noise when turning on. The water had to run for over 5 minutes to warm up, thankfully the complaint of the dandle of the shower falling off got fixed immediately. Overall it was was just alright to sleep at for one night. But when the lobby area looks 10 times better then the room itself something is wrong. It was ok for one nights sleep, but I wont be returning to this location
Stayed 1 night in Apr 2025

10/10 Excellent

Shailesh, LAS Vegas

Stayed 3 nights in Mar 2025

6/10 Okay

Jeffrey

Travelled with partner
Liked: Cleanliness
Remote tv buttons wore out
Stayed 1 night in Apr 2025

10/10 Excellent

Michell

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had to ride out a storm during our travels. The hotel was very informative about what to do and where to go if a tornado broke out. The staff told me where to park my car for it to be safe as well. Very friendly and compassionate staff. The shuttle driver we had was also very kind. I would definitely recommend this hotel Will be staying there from now on for our annual trips
Stayed 2 nights in Apr 2025

10/10 Excellent

Shaun

Stayed 1 night in Mar 2025

8/10 Good

victor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

pam

Liked: Cleanliness, staff & service, property conditions & facilities
The stay was great & so was the front desk
Stayed 1 night in Mar 2025

10/10 Excellent

nelshonda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Shakayla

Stayed 1 night in Mar 2025

10/10 Excellent

Yulanda

Stayed 1 night in Mar 2025

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean friendly staff
Stayed 1 night in Mar 2025

6/10 Okay

Latroy

Liked: Staff & service
Mattress to hard
Stayed 1 night in Mar 2025

4/10 Poor

Sherry

Disliked: Staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Eddie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Location Near Beale Street

Stephanie at the front desk was extremely helpful. The breakfast employees were helpful and the hot breakfast was outstanding. Great location close to Beale Street
Stayed 1 night in Mar 2025

8/10 Good

Sartaj

Stayed 11 nights in Mar 2025

10/10 Excellent

Edmond

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about the 10 day stay was good. Only problem was that when I received the bill I was charged a different amount each day when I thought I signed up for a fixed amount per day.
Stayed 10 nights in Mar 2025

8/10 Good

Kathleen

Liked: Cleanliness, staff & service
Stayed 8 nights in Mar 2025

4/10 Poor

Marilyn

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
I was told the new owner will be investing in the property -- I hope so. The highway noise on that side of the building made it impossible to sleep once the trucks start rolling at 6am -- they need noise blocking windows. The staff was always attentive, but the hotel was a little over-worn feeling. There's no bar (pending new liquor license, I'm told). The restaurant menu is very limited. Buffet breakfast at $20 of the quality you expect to be included.
Stayed 7 nights in Mar 2025