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Uptown Palace

4.0 star property
4-star boutique hotel near Piazza del Duomo

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Photo gallery for Uptown Palace

Presidential Suite (Duomo view) | View from room
Premium bedding, down comforters, minibar, in-room safe
Front of property
Suite (Duomo view) | View from room
Suite (Duomo view) | Living area

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Housekeeping

Explore the area

View in a map
Via Santa Sofia N.10, Milan, MI, 20122
  • Place, Piazza del Duomo
    ‪8 min walk‬
  • Place, Cathedral of Milan
    ‪8 min walk‬
  • Place, Galleria Vittorio Emanuele II
    ‪11 min walk‬
  • Airport, Milan (MXP-Malpensa Intl.)
    ‪54 min drive‬

Room options

View all photos for Standard Double or Twin Room

Premium bedding, down comforters, minibar, in-room safe

Standard Double or Twin Room

8.8 out of 10
Excellent
(43 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Single Room

Single Room

Single Room

9.4 out of 10
Exceptional
(6 reviews)
  • 19 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Room

Premium bedding, down comforters, minibar, in-room safe

Superior Room

9.0 out of 10
Wonderful
(21 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Deluxe Room

Premium bedding, down comforters, minibar, in-room safe

Deluxe Room

8.6 out of 10
Excellent
(8 reviews)
  • 22 sq m
  • Sleeps 3
  • 1 King Bed OR 1 Queen Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

9.0 out of 10
Wonderful
(4 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite (Duomo view)

Suite (Duomo view)

Suite (Duomo view)

10.0 out of 10
Exceptional
(3 reviews)
  • 50 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Double Room Single Use

Premium bedding, down comforters, minibar, in-room safe

Deluxe Double Room Single Use

  • 22 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Double Room Single Use

Premium bedding, down comforters, minibar, in-room safe

Standard Double Room Single Use

8.6 out of 10
Excellent
(4 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Superior Double Room Single Use

Premium bedding, down comforters, minibar, in-room safe

Superior Double Room Single Use

  • 20 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Presidential Suite (Duomo view)

Presidential Suite (Duomo view) | View from room

Presidential Suite (Duomo view)

  • 101 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Room

Premium bedding, down comforters, minibar, in-room safe

Classic Room

  • Sleeps 2

View all photos for Superior Room

Premium bedding, down comforters, minibar, in-room safe

Superior Room

  • Sleeps 2

View all photos for Presidential Suite With Duomo View

Premium bedding, down comforters, minibar, in-room safe

Presidential Suite With Duomo View

  • Sleeps 4

View all photos for Executive Suite with Duomo View

Premium bedding, down comforters, minibar, in-room safe

Executive Suite with Duomo View

  • Sleeps 4

View all photos for Classic Single Room

Premium bedding, down comforters, minibar, in-room safe

Classic Single Room

  • Sleeps 1

View all photos for Deluxe King Room

Premium bedding, down comforters, minibar, in-room safe

Deluxe King Room

  • Sleeps 3

View all photos for Junior Suite

Premium bedding, down comforters, minibar, in-room safe

Junior Suite

  • Sleeps 3

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About the area

Milan

City center retreat .Within a 10-minute walk of this Milan Centre hotel, you'll find Piazza del Duomo and Cathedral of Milan. University of Milan and Milano Policlinico Hospital are also within half a mile (1 km).

What's nearby

  • Milano Policlinico Hospital - 5 min walk - 0.5 km
  • Piazza del Duomo - 8 min walk - 0.7 km
  • Cathedral of Milan - 8 min walk - 0.7 km
  • Bocconi University - 9 min walk - 0.8 km
  • Galleria Vittorio Emanuele II - 11 min walk - 0.9 km

Getting around

  • Corso di Porta Romana - Via Santa Sofia Tram Stop - 2 min walk
  • Milano Porta Genova Station - 3 min drive
  • Milan Malpensa Airport (MXP) - 65 min drive

Restaurants

  • ‪Panarello - ‬2 min walk
  • ‪Yokohama Flavour Journey Cuisine - ‬5 min walk
  • ‪Caffetteria Vergani - ‬3 min walk
  • ‪Bar Velasca - ‬6 min walk
  • ‪Tamo Mozzarella Bar - ‬3 min walk

About this property

Uptown Palace

4-star boutique hotel near Piazza del Duomo
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business center, 5 meeting rooms, and limo/town car service.

WiFi is free in public spaces. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly Uptown Palace. An airport shuttle (available 24 hours) is available for a fee.

This 4-star Milan hotel is smoke free.

  • 1 building
  • 165 guestrooms or units
  • 12 levels
  • Built in 2011
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Uptown Palace offers 165 accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished. Beds feature down comforters and premium bedding. 32-inch flat-screen televisions come with premium satellite channels, first-run movies, and pay movies. Bathrooms include showers, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and complimentary toiletries. A nightly turndown service is provided and housekeeping is offered daily.

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Property amenities

Family friendly

  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 23 per night); discounts available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 18 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Elevator (28 inch wide door)
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 32-inch flat-screen TV with premium cable/satellite channels
  • First-run movies
  • Pay movies

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual furnishings
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 50.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 7.00 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 18 per person
  • Airport shuttle fee: EUR 140 per person (one-way)
  • Airport shuttle fee per child: EUR 120 (one-way), (up to 18 years old)
  • Nearby parking fee: EUR 23 per night (2625 ft away)
  • Rollaway bed fee: EUR 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and Union Pay. Cash is not accepted. 
    For guests' safety, the property includes a smoke detector in each accommodation.

Property Registration Number 015416-ALB-00421, IT015146A1DREVIGX3

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Uptown Palace
Uptown Palace Hotel
Uptown Palace Hotel Milan
Uptown Palace Milan
Uptown Palace Hotel
Uptown Palace Milan
Uptown Palace Hotel Milan

Uptown Palace Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 602 out of 1008 reviews
Rating 8 - Good. 215 out of 1008 reviews
Rating 6 - Okay. 100 out of 1008 reviews
Rating 4 - Poor. 45 out of 1008 reviews
Rating 2 - Terrible. 46 out of 1008 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Teresa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good servive
Stayed 3 nights in Aug 2025

8/10 Good

Catherine B

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Walkable nice hotel. Very close to Metro and to the main attraction.
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Poor service

Paid in cash for room service, was then charged at reception as there was no evidence of waiters accepting my cash
Stayed 1 night in Aug 2025

10/10 Excellent

olena

Stayed 1 night in Aug 2025

2/10 Terrible

BETTY

Liked: Cleanliness
Disliked: Staff & service
Front desk staff is rude, abrupt and very unfriendly. They seemed bothered when we asked simple questions. Upon check out I was over charged the city tax, unfortunately I did not check my statement until I was at the train station. Ask for your receipt, they don’t automatically give it to you.
Stayed 2 nights in Aug 2025

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Peter

Stayed 1 night in Aug 2025

8/10 Good

Abechi

Stayed 2 nights in Aug 2025

10/10 Excellent

Saman

Stayed 1 night in Aug 2025

6/10 Okay

Melina

Disliked: Cleanliness, staff & service, property conditions & facilities
Receptionist upon arrival changed our rooms for no reason, or perhaps I wasn’t dressed to the 9’s!!!
Stayed 2 nights in Aug 2025

6/10 Okay

Arpine

Travelled with family
Liked: Cleanliness
I was a Gold VIP customer however was not great as. The cleaning crew was bad you have to beg for a towel. 2 days in a row i was notifying that we are 3 people and the cleaning crew only put 2 towels . We wont be staying at this hotel next time. The area was close location but it was a major construction project going.
Stayed 4 nights in Aug 2025

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good
Stayed 3 nights in Aug 2025

8/10 Good

Zara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Close to main touristic destinations. Reasonably priced.
Stayed 3 nights in Jul 2025

10/10 Excellent

Felipe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

Louis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Short walk to all the sites.
Stayed 3 nights in Aug 2025

10/10 Excellent

Johann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place with a great location within walking distance to everywhere. The only downside would be the shower, extremely difficult to get into with a really high bathtub, with no safety bars, so basically a death trap if you are not extremely carefull. Other than that really good place
Stayed 1 night in Aug 2025

8/10 Good

Safilly

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2025

10/10 Excellent

Glenio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Very good hotel with excellent quality and service. Congratulations to all the staff.
Stayed 1 night in Aug 2025

8/10 Good

Maria

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
I like the view of the city on the top floor, I liked the food, room service except the TV, and not enough shampo and conditioner in the bathroom.
Stayed 3 nights in Jul 2025

10/10 Excellent

Karimov

Stayed 3 nights in Jul 2025

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel had everything we were looking for

The hotel had all the amenities we needed and was conveniently located. The staff is friendly and responsive. Breakfast is delicious and in a large room with a stunning view of downtown Milan. Beds are comfortable and rooms were nicely air conditioned in the heat wave we experienced in Milan. The only negative comment I would have is that the colours in rooms are dark and look a bit dated, but that isn’t a deal breaker. We recommend the hotel and would stay there again.
Stayed 3 nights in Aug 2025

10/10 Excellent

Liam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Charmaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Love the location. Helpful staff and friendly. Wonderful to receive a Gold member upgrade! Grazie
Stayed 1 night in Jul 2025

4/10 Poor

Lodovico

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Upon arrival, the staff were friendly and checked our bags as our room was not ready until 2pm. When we returned from a walk at 2pm, we were told our room was still not ready. We waited until 3pm for our room. When we entered our room, it was clean and well kept. After returning from our day excursions, we returned to our room to find that the air conditioning was leaking all over the floor at the room entrance creating a large puddle. When we contacted front desk to change rooms, they sent the doormen up to wipe down the floor, but another room was unavailable. In the morning, the puddle was even worse creating a hazard. At check out, the front desk was very apologetic and said we would be reimbursed for 30%. We will see if this reimbursement occurs.
Stayed 1 night in Aug 2025