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BQ Alcudia Sun Village - All Inclusive

3.0 star property
Family-friendly 3-star hotel near Playa de Muro

Choose dates to view prices

Photo gallery for BQ Alcudia Sun Village - All Inclusive

Outdoor pool
Exterior
Breakfast, lunch, dinner served; international cuisine
1 bedroom, minibar, desk, blackout drapes
Reception

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • 24/7 front desk
  • Housekeeping

Explore the area

View in a map
Cicuito del Lago 60, Muro, Balearic, 7458
  • Place, Playa de Muro
    ‪9 min walk‬
  • Place, Alcúdia Beach
    ‪4 min drive‬
  • Place, Alcúdia Port
    ‪7 min drive‬
  • Airport, Palma de Mallorca (PMI)
    ‪46 min drive‬

Room options

View all photos for Standard Double Room (2 adults)

1 bedroom, minibar, desk, blackout drapes

Standard Double Room (2 adults)

8.0 out of 10
Very good
(4 reviews)
  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Apartment, 1 Bedroom (2 adults + 2 children)

1 bedroom, minibar, desk, blackout drapes

Family Apartment, 1 Bedroom (2 adults + 2 children)

  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Family Apartment, 1 Bedroom (2 adults + 1 child)

1 bedroom, minibar, desk, blackout drapes

Family Apartment, 1 Bedroom (2 adults + 1 child)

8.6 out of 10
Excellent
(4 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Family Apartment, 1 Bedroom (2 adults)

1 bedroom, minibar, desk, blackout drapes

Family Apartment, 1 Bedroom (2 adults)

9.6 out of 10
Exceptional
(4 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room (2 adults + 1 child)

1 bedroom, minibar, desk, blackout drapes

Standard Double Room (2 adults + 1 child)

  • 18 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Standard Double Room Single Use

1 bedroom, minibar, desk, blackout drapes

Standard Double Room Single Use

  • Sleeps 1
  • 2 Twin Beds

View all photos for Standard Apartment, 1 Bedroom (1 adult)

1 bedroom, minibar, desk, blackout drapes

Standard Apartment, 1 Bedroom (1 adult)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 1
  • 2 Twin Beds

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About the area

Muro

Seaside stay .You'll be within half a mile (1 km) of Playa de Muro and 2 miles (3 km) of Alcúdia Beach with a stay at this Muro hotel. Platja dels Francesos and Albufera Natural Park are also within 3 miles (5 km).

What's nearby

  • Playa de Muro - 9 min walk - 0.8 km
  • Alcúdia Beach - 4 min drive - 2.5 km
  • Hidropark - 6 min drive - 3.9 km
  • Alcúdia Port - 7 min drive - 5.0 km
  • Roman Remains of Pollentia - 8 min drive - 5.3 km

Getting around

  • Sa Pobla Station - 12 min drive
  • Palma de Mallorca Airport (PMI) - 49 min drive

Restaurants

  • ‪Numa Beach - ‬12 min walk
  • ‪Doble A beach club - ‬7 min walk
  • ‪Las Dunas Snack Bar - ‬11 min walk
  • ‪Burger King - ‬6 min walk
  • ‪Tramuntana Restaurant - ‬15 min walk

About this property

BQ Alcudia Sun Village - All Inclusive

Family-friendly 3-star hotel near Playa de Muro
Some rates at BQ Alcudia Sun Village - All Inclusive are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

BQ Alcudia Sun Village - All Inclusive offers its guests a children's pool, an outdoor pool, an outdoor tennis court, and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

A terrace, a complimentary children's club, and an arcade/game room are also featured at the family-friendly BQ Alcudia Sun Village - All Inclusive.

  • 207 guestrooms or units
  • 2 levels
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Beach lounge chairs
  • Umbrellas for the beach
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Outdoor picnic space
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
BQ Alcudia Sun Village - All Inclusive offers 207 accommodations with minibars and coffee/tea makers. Rooms open to balconies. Flat-screen televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

This Muro hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

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  • All-inclusive
  • Spa
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Property amenities

Family friendly

  • Arcade/game room
  • Children's pool
  • Free children's club
  • In-room microwave
  • Laundry facilities
  • Mini golf
  • Mini-fridge
  • Outdoor pool
  • Playground
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Free offsite parking
  • Street parking available

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Basketball
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Games
  • Gym
  • Mini golf
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Volleyball

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 3 years old and younger stay free when using existing bedding.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.55 per person, per night , up to 9 nights, and EUR 0.28 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 2.20 per person, per night, up to 9 nights, and EUR 1.10 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • In-room safe fee: EUR 3.5 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. No onsite parking is available. This property accepts Visa, Mastercard, and cash. This property uses a grey water recycling system. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

Property Registration Number H/2910

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Children 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

BQ Alcudia Sun Village Hotel
BQ Sun Village Hotel
BQ Sun Village
Viva Alcudia Sun Village Hotel Playa De Muro
BQ Alcudia Sun Village Playa De Muro Majorca
Alcudia Sun Village
BQ Alcudia Sun Village
BQ Alcudia Sun Village - All Inclusive Muro
BQ Alcudia Sun Village - All Inclusive Hotel
BQ Alcudia Sun Village - All Inclusive Hotel Muro

Reviews

BQ Alcudia Sun Village - All Inclusive Reviews

8.2

Very good

7.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 32 out of 85 reviews
Rating 8 - Good. 31 out of 85 reviews
Rating 6 - Okay. 17 out of 85 reviews
Rating 4 - Poor. 4 out of 85 reviews
Rating 2 - Terrible. 1 out of 85 reviews

Reviews

10/10 Excellent

Gina

Stayed 4 nights in Jun 2025

10/10 Excellent

Chelsea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Excellent stay - calm, comfortable and welcoming resort. Staff were polite and helpful. Activities all through the day. Huge pool with plenty of loungers. Lots of outside seating. Pool bar with plenty of tables.
Stayed 2 nights in Apr 2025

10/10 Excellent

Deimintas

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 3 nights in Oct 2024

10/10 Excellent

Sabina

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place, we stayed there for 3 nights with our 3 year old daughter and the place was perfect, if you looking for a place to stay with children look no further. All amenities are so well maintained pool, playgrounds etc. Children pool with slides is perfect for a 3 year old and older children. All inclusive option is great, tasty food and lots of options in restaurant as well as snack bar and extras in the pool area. Restaurant service is top and everything is so tidy and clean despite the amount of quests. Entertainment program is also good, there is a pool fitness for adults and nice evening programs to sit with a drink. Can honestly recommend this place 👌 not to mention that playa the muro is about 10 min of pleasant walk from the resort.
Stayed 3 nights in Jul 2024

8/10 Good

Jose Henrique

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff! good food.
Stayed 6 nights in May 2024

2/10 Terrible

Sendhil

Stayed 2 nights in Aug 2023

8/10 Good

Florian

Liked: Cleanliness, staff & service, property conditions & facilities

Good for families

Great hotel for families. Pools, green area, entartainment. The downside is the poor Internet connection, twin bedds (we preffer double ones) and the lack of a stove in the room for the self catering. Also there is air conditioning but no heating. The persinnel is very nice and helped us each time we need it.
Stayed 7 nights in May 2019

10/10 Excellent

Heidi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Jul 2025

4/10 Poor

Joaquim Forssén

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
The pool was good and our kids (3 & 6) enjoyed the big pool and the kids pool with the pirate ship. The playground for the kids shared the same area as the designated smokingarea! Horrific! Outside the hotel behind the pirateship is a good and new playground for the kids. In front of the hotel is an outdated playground. BUT the room was small and outdated. We were 4 but never got 4 new towels, only three and had to ask for towels. They made our beds daily but never cleaned, dirt on the floors and the sink was never gone after the cleaners had been there, one day out of 6 the sink was partially cleaned. The AC - I would not call that for AC, maybe because that it is outdated but it didnt work as an AC should. The hotels own area was green and nice. The food in the restaurant was not good, not bad. Not very tasty and if you didnt got a fish directly from the chef it was dry. Breakfast was ok but everything else never made me happy. Close to the beach and bus stop to get to Alcudia. A supermarket within 2min walking distance that had snacks, drinks, some food and pool stuff.
Stayed 6 nights in Jul 2025

8/10 Good

Johanne

Stayed 7 nights in Jul 2025

10/10 Excellent

Coloma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relax

Hotel familiar, sin lujos pero con todo lo necesario para disfrutar y relajarse en la piscina, que es grande y con muchas hamacas. Estuvimos en régimen de todo incluido y durante el día había mucha variedad de comida en el bar de la piscina, caliente, fría, fruta, helados... Además las bebidas que incluye son de calidad.
Stayed 1 night in Jun 2025

4/10 Poor

Claus

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Boligen var meget fugtig, der lugtede af mug.Restauranten var god, god mad. Personalet var meget flinke. Vælg en lejlighed på 1 sal.
Stayed 4 nights in May 2025

10/10 Excellent

Armen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Probably the best family hotel in the area!!!

We had a great family vacation! This is really a very good hotel if you want to relax and have your kids enjoying the pools and all the facilities they have. I must say the food was the best all-inclusive hotel food we had, big variarity to choose from. Of course the big thank you to the staff that made our vacation so great!
Stayed 7 nights in Apr 2025

10/10 Excellent

Rafael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

6/10 Okay

Filip

Travelled with family
Liked: Staff & service, room comfort
Stayed 7 nights in Aug 2024

10/10 Excellent

Juliane

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Wir waren als Familie mit Grundschulenkindern dort, offenbar wird es demnächst renoviert, was in unserem Zimmer auch empfehlenswert wäre, es ist etwas älter gewesen... Aber die Anlage, das Personal, die Möglichkeiten, das Essen - super! Es ist uns beinahe schwer gefallen, die Insel zu erkunden, weil das Hotel so viel zu bieten hatte.
Stayed 7 nights in Oct 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service

Gutes angenehmes Hotel

Preis Leistungs Verhältnis stimmt. Teilweise ein wenig Renovationsbedürftig
Stayed 7 nights in Oct 2024

6/10 Okay

Sabine

Travelled with family and small children
Liked: Property conditions & facilities
Disliked: Amenities
Wir sind als vierköpfige Familie in dieses Hotel gereist. Das Zimmer/Wohnung hatte leider nur 1 Schlafzimmer mit 2 Betten und im Wohn- und Kochbreich eine sehr kleine Schlafcouch. Dies konnte man anhand der Bildern und Beschreibungen im Vorfeld nicht herauslesen. Im Zimmer haben Bettbezüge und Handtücher gefehlt. Das Reinigungspersonal war aber so freundlich und hat uns ausgeholfen. Die Küche war wirklich sehr spärlich eingerichtet. Ansonsten war es sauber und aufgeräumt. Das Reinigungspersonal kam täglich. Für uns war das Essen leider eine Katastrophe. Ich finde es sehr grenzwertig, dass im Restaurant keine Allergene und Inhaltsstoffe gekennzeichnet sind und man IMMER beim Personal nachfragen soll. Das Personal wusste selbst nicht Bescheid und sagt mal soll mit dem Chef sprechen. Das bedeutet 3x am Tag hoffen, jemanden zu finden der einem Alles zeigen kann. Das ist sehr anstrengend und könnte durch einfache Kennzeichnung Allen alles erleichtern. Wir hatten leider schon den 2. Tag infolge Unwohlsein aufgrund des Essens, da wir einige Sachen nicht vertragen. Erschwerend kam hinzu, dass viele Mitarbeitenden in der Küche gar kein Englisch verstanden haben. Durch den angrenzenden See gab es wirklich unfassbar viele Mücken. Schade, dass das Hotel selbst rein gar nichts dagegen aufstellt oder unternimmt. Leider gab es nur ein Fahrrad mit Kindersitz zum Ausleihen. Das ist sehr schade in so einem großen Hotel mit so vielen Gästen und Kindern.
Stayed 7 nights in Oct 2024

6/10 Okay

Monika

Travelled with group
Liked: Cleanliness, staff & service
Natürlich ein Familienhotel aber immer und überall nur laut, auch in der Nacht. Nichts erholsames, Restaurant der Kampf um einen Tisch und ewige Schlangen zum Anstehen. Und soooo laut. Essen jedoch sehr gut mit abwechselnder Auswahl. Beim Check out nicht mal die Frage, wie es gefallen hat ?!??!!!
Stayed 4 nights in Oct 2024

6/10 Okay

Bernd Rüdiger

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Mehrfach entstanden Wartezeiten zu den Mahlzeiten insbesondere zum Abendessen, Lange Schlangen an der einzigen Getränkebar mit einer Wartezeit bis zu 20 Minuten, schlechte Qualität einiger Lebensmittel (das gebratene Rindfleisch war zäh wie Leder, Spiegeleier und Rühreier waren kalt, gewürzt würde nur sehr spärlich). Die Apartments waren zwar sauber, aber sehr abgewohnt. Die Versprochene Aussicht auf das Naturschutzgebiet wurde nicht gewährt. Die Internetbilder versprechen etwas anderes als die Realität. Sehr zufrieden waren wir mit dem höfflichen und sehr freundlichen Personal. Jedoch würden wir diese Unterkunft nicht noch einmal buchen.
Stayed 7 nights in Sep 2024

10/10 Excellent

Francesca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bella posizione vicino alla spiaggia, personale disponibile, pulizia impeccabile, ottima la cucina e i cocktail, piscina piccola ma funzionale
Stayed 4 nights in Sep 2024

6/10 Okay

David Collar

Liked: Staff & service
Disliked: Cleanliness
Stayed 7 nights in Aug 2024

10/10 Excellent

Stefan

Stayed 6 nights in Jul 2024

8/10 Good

Nanny

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Ett hotell som passar familjer med mindre barn. Vi reste med två barn 8 resp 11 år som inte uppskattade underhållningen. Maten var OK, men tröttnar lätt då det är samma mat. Trångt vid pollen och besökarna bokade upp solstolarna tidigt på morgonen så inte alltid det fanns plats med skugga vilket är jobbigt i 36 graders värme. Vänlig personal, bra låg ca 5 min promenad till stranden, supermarket över gatan och nära till busshållplatsen.
Stayed 6 nights in Jul 2024

10/10 Excellent

laurence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour très agréable Hôtel club parfait
Stayed 5 nights in May 2024