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Hotel Smeraldo

3.0 star property
Enjoy the free WiFi at this 3-star Qualiano hotel

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Photo gallery for Hotel Smeraldo

Seasonal outdoor pool, open 9:00 AM to 6:00 PM, pool umbrellas
Front of property - evening/night
Royal Room, 1 Bedroom, Hot Tub | Bathroom
Hypo-allergenic bedding, down comforters, minibar, in-room safe
Reception

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Laundry
  • Breakfast included
  • Parking included
  • Room service

Explore the area

View in a map
Via Circumvallazione Esterna 78, Qualiano, NA, 80019
  • Parco Commerciale Auchan Giugliano
    ‪7 min walk‬
  • Via Toledo
    ‪19 min drive‬
  • Port of Naples
    ‪20 min drive‬
  • Naples (NAP-Naples Intl.)
    ‪16 min drive‬

Room options

View all photos for Standard Twin Room, 2 Twin Beds

Standard Twin Room, 2 Single Beds | View from room

Standard Twin Room, 2 Twin Beds

  • 25 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Basic Room, 1 Twin Bed

View from room

Basic Room, 1 Twin Bed

  • 15 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Suite

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Superior Suite

  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Triple Room

Triple Room | View from room

Triple Room

  • 30 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Deluxe Suite

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Deluxe Suite

  • 30 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • 30 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Royal Room, 1 Bedroom, Hot Tub

Royal Room, 1 Bedroom, Hot Tub

Royal Room, 1 Bedroom, Hot Tub

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room

View from room

Classic Room

9.0 out of 10
Wonderful
(2 reviews)
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

9.0 out of 10
Wonderful
(2 reviews)
  • 35 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

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About the area

Qualiano

Close to airport.At this Qualiano hotel, you'll be within 9 miles (15 km) of Naples National Archaeological Museum and 12 miles (20 km) of Castel dell'Ovo. Naples Underground and Via Toledo are within 12 miles (20 km).

What's nearby

  • Parco Commerciale Auchan Giugliano - 7 min walk - 0.6 km
  • Via Caracciolo e Lungomare di Napoli - 19 min drive - 17.9 km
  • Via Toledo - 19 min drive - 17.5 km
  • Molo Beverello Port - 20 min drive - 18.6 km
  • Port of Naples - 20 min drive - 20.4 km

Getting around

  • Giugliano-Qualiano Station - 4 min drive
  • Mugnano Station - 6 min drive
  • Naples Intl. Airport (NAP) - 38 min drive

Restaurants

  • ‪Burger King - ‬13 min walk
  • ‪McDonald's - ‬9 min walk
  • ‪Lino's Coffe - ‬10 min walk
  • ‪Fratelli La Bufala - ‬9 min walk
  • ‪Villa Pizza - ‬8 min walk

About this property

Hotel Smeraldo

Enjoy the free WiFi at this 3-star Qualiano hotel
There's a coffee shop/cafe on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

A seasonal outdoor pool, a vending machine, and tour/ticket assistance are also featured at the business-friendly Hotel Smeraldo. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Limited free parking is available on a first-come, first-served basis.

This 3-star Qualiano hotel is smoke free.

  • 1 building
  • 40 guestrooms or units
  • 3 levels
  • Built in 1987
  • Buffet breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
Hotel Smeraldo offers 40 air-conditioned accommodations with minibars and laptop-compatible safes. Each accommodation is individually decorated. Beds feature down comforters. 20-inch LCD televisions come with premium digital channels. Bathrooms include bathrobes, bidets, complimentary toiletries, and hair dryers.

This Qualiano hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include fans and blackout drapes/curtains. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Crib (surcharge)
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Things to do

  • Seasonal outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 20-inch LCD TV with premium digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Fan
  • Heating
  • Individual decor
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 1:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 30 to May 30:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for EUR 5.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 60 per vehicle (one-way)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 5.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation.

Property Registration Number IT063062A1QXM8C7OV

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open June 30 and close September 30.
  • Pool access available from 9:00 AM to 6:00 PM.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Smeraldo Qualiano
Smeraldo Qualiano
Hotel Smeraldo Hotel
Hotel Smeraldo Qualiano
Hotel Smeraldo Hotel Qualiano

Reviews

Hotel Smeraldo Reviews

8.2

Very good

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 145 out of 408 reviews
Rating 8 - Good. 175 out of 408 reviews
Rating 6 - Okay. 50 out of 408 reviews
Rating 4 - Poor. 22 out of 408 reviews
Rating 2 - Terrible. 16 out of 408 reviews

Reviews

10/10 Excellent

Tatiana

Stayed 1 night in Jun 2025

6/10 Okay

Devina

Stayed 1 night in May 2025

6/10 Okay

Devina

Travelled with family
Liked: Cleanliness, property conditions & facilities
Very far from anywhere. We took the metro and it was still far from the metro, bus is rare so we had to take a shuttle car. Qualiano seemed to be a remote area and far from central Naples. We knew from other reviews it was gonna be far but didn't know it was this far haha. Breakfast were only croissants and cereals. Room was a bit too small for 4 people, but the other room for 2 people was quite nice and spacious. The bathroom is also small, no place to put your bathroom amenities. Everytime we need to go out, we need to give our keys to the receptionist, which i don't understand why because I've never experienced such thing in other hotels. The AC is controlled by the receptionist, so if you need to turn the AC on, you need to tell them. However, we appreciate the help from the receptionist for arranging taxi for us to go to the airport.
Stayed 1 night in May 2025

8/10 Good

Carmen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay. Service was great! Loved the 24 hour desk.
Stayed 1 night in Apr 2023

6/10 Okay

Deborah J

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
It is a very convenient location. But hard to get in and out of and there is not enough parking. The pillows were very hard. The bathroom needs some shelves. The staff was polite and efficient.
Stayed 5 nights in Mar 2022

10/10 Excellent

kathleen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is fabulous beautiful rooms lovely breakfast
Stayed 1 night in Nov 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable place to stay on a business trip

Very friendly service, convenient location traffic-wise, clean, well-maintained. There’s at least one lovely restaurant within easy walking distance.
Stayed 15 nights in Sep 2021

8/10 Good

Angelo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ottimo albergo di periferia

Albergo situato di fronte a grande centro commerciale. Ben curato, accogliente, pulito. Parcheggio interno e piscina scoperta, per uso estivo. A pochi chilometri da Napoli e Caserta, ben collegato grazie alla super strada situata a 300 metri.
Stayed 3 nights in Jan 2020

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

4/10 Poor

Anonymous

Travelled with partner
Disliked: Staff & service, property conditions & facilities
This place is terrible. The staff treated my wife and I very differently than the European guest. The bathtub leaked everyday so we had to go elsewhere to bathe. The housekeepers would not provide us hand soap and kicked our shoes and clothes around the room. The halls would randomly smell of cigarettes and marijuana. The staff repeatedly turned off the AC in our room and refused to turn it back on. My wife and I ended up checking out of the room early and found somewhere else to stay. I do not recommend this place.
Stayed 14 nights in Aug 2019

10/10 Excellent

Boguslaw

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was the most amazing holiday Iv had in a while , the people was amazing and the room was cleaned every day , food was delicious pool was very clean
Stayed 11 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good hotel with nice staff!

Very good stay for four nights, of which one night in a standard room and three nights in the Deluxe Suite. Although the price difference the rooms weren't very different. I would even say the quality of the air-conditioning and the comfort of the bed in the standard room was better. The only thing extra was a little bit more space and a balcony with pool view and of course the jacuzzi which is why we chose the room in the first place. Next time I'd stay one night in the Deluxe suite and three nights in the standard room instead. Overall we didn't have any problems and we had a nice stay! Directly outside the gates of the hotel it is a not very nice area. If you have a car, no problem, but I rather locked the car doors from inside before leaving the hotel by car. Inside the hotel you don't notice anything about this and I felt really safe. The breakfast is simple but for us it had everything we needed and we were very happy with it. If there is something missing, like milk, don't hesitate to ask and one of the employees will rush to a local shop to buy it for you if they don't have it (like in our case, thank you!). For the swimming pool outside apparently you need a hygiene cap on your head which you have to buy if you don't have it but in the end we didn't even use the pool, (pool is open daily from 0830-1800) there was too much to see and do in Naples! If you have car and don't mind to stay more affordable with the same luxury a little bit outside of the city, come here!
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very hep full staff
Stayed 3 nights in Mar 2019

6/10 Okay

Verified traveller

Stayed 7 nights in Mar 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
There was far too much noise from other guests and comments from staff about parking (Italians making comments about other people's driving)
Stayed 7 nights in Mar 2019

8/10 Good

Karina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay in Naples suburbs

Nice little hotel. New and clean. Good breakfasts! Definitely recommended for the price!
Stayed 2 nights in Aug 2018

10/10 Excellent

katriona, scotland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel

After reading some reviews I must admit I was a little nervous about coming to Hotel Smeraldo, however, the staff were amazing made us feel so welcome the minute we arrived. The rooms were immaculate and so clean and cleaned daily. There were kids next to one of our rooms and we could not hear a thing so I would highly recommend staying here if you like a family friendly hotel. I do recommend finding some source of travel to and from the hotel as I didn’t notice any busses. 100% thanks again!
Stayed 9 nights in Jul 2018

4/10 Poor

Verified traveller

Disliked: Room comfort
We were first put in a nasty room that was attached to but not part of the main hotel and looked nothing like advertised. The old carpeted floor was soaked, the room smelled musty, the bathroom was dirty, the bed was solid with no give, and had two flat pillows, the window was blocked/painted over so you didn’t see the shabby location outside, and we had no WiFi which was our only means of communication in Italy. It was apparent very quickly that if you are not repeat customers the property doesn’t care to make your stay comfortable. This is unsettling in a foreign country particularly when the property is located in a sketchy area. We told them that room wouldn’t work since we needed WiFi, and after the annoyed night clerk said he might have something, we suddenly had a very nice room that actually looked like the website, with a completely different setup in the main part of the hotel. The bed was far more comfortable with soft clean linens and pillows, and there was a nice deep tub/shower and clean bathroom. The floor was hard/wood so it wasn’t soaked like the carpet in the first room. We got WiFi if we stood near the door. It was like being in a completely different hotel. Breakfast was delicious! The main premises of the hotel were beautiful with covered patios and flowers that sort of hid the conditions of the surrounding area. The hotel is gated for a reason but it seems the hotel takes care to make sure you are safe.
Stayed 2 nights in Jun 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort

No swimming pool

Really disappointed about the swimming pool was close in summer seadon and on the website showed me have a swimmingpool this cos i choice this Hotel cos i was looking some hotel with pool. They need advice on website if the swimming pool is close for working in progress
Stayed 3 nights in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

6/10 Okay

Daniel, Peterborough, UK

Liked: Cleanliness, staff & service, room comfort

Great bargain if you have a rental car

Unless you have a rental car this hotel is really not for you. However; with a rental car this hotel is perfect. It is just off a motorway and opposite a shopping centre. It's close to everything by car; 25 minutes to the airport, 20 minutes to Naples, 30 minutes to MT Vesuvius and 40 minutes to Pompeii. Hotel staff were lovely and friendly and it was clean. Breakfast is very basic, croissants and toast but you can't complain about a breakfast included. Only issue was that it is clearly used as a place for people to bring prostitutes, me and my girlfriend found it funny with the moaning women but It's certainly not a family hotel.
Stayed 3 nights in Mar 2018

8/10 Good

larosa, australia gold coast

Liked: Cleanliness, staff & service

very Nice presentation ,nice rooms ,spacious

Give the hotel and staff 10/10 staff very helpful whatsoever your needs are they will try to help speak good English, For your stay you need to have vehicles,the place is about 21 km from central railway station , Morning breakfast is ok but it’s not very healthy,lots of sweets no fruits or toast
Stayed 1 night in Oct 2017

10/10 Excellent

javier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service

Great staff great service not the best location but they have transportion is not for free but cheaper than taxi
Stayed 1 night in Sep 2017

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2017

8/10 Good

Viviana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

Very good
Stayed 1 night in Jun 2017