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Tru by Hilton Nashville Downtown Convention Center

2.5 star property
Hotel near Music City Center in Nashville

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Photo gallery for Tru by Hilton Nashville Downtown Convention Center

Courtyard
Exterior
Snack bar
Outdoor pool, open 9:00 AM to 10:00 PM, sun loungers
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
500 Rep John Lewis Way South, Nashville, TN, 37203
  • Place, Music City Center
    ‪3 min walk‬
  • Place, Country Music Hall of Fame and Museum
    ‪3 min walk‬
  • Place, Broadway
    ‪8 min walk‬
  • Airport, Nashville, TN (BNA-Nashville Intl.)
    ‪9 min drive‬

Room options

View all photos for Room, 1 King Bed

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed

9.2 out of 10
Wonderful
(25 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub

8.0 out of 10
Very good
(1 review)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible (Hearing)

9.4 out of 10
Exceptional
(9 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(71 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible (Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible (Hearing)

9.6 out of 10
Exceptional
(5 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible, Bathtub

9.8 out of 10
Exceptional
(6 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible (Roll-In Shower)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

King Room

  • Sleeps 2

King Room-Hearing Accessible

  • Sleeps 2

King Room With Roll-in Shower-Mobility Accessible

  • Sleeps 2

King Room With Mobility Accessible Bathtub

  • Sleeps 2

2 Queen Beds Room

  • Sleeps 4

Room With Two Queen Beds-Hearing Accessible

  • Sleeps 4

Guest Room With 2 Queen Beds, Mobility Accessible With Roll-in Shower

  • Sleeps 4

Guest Room With 2 Queen Beds And Bathtub-Mobility Accessible

  • Sleeps 4

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CA $178 total
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About the area

Nashville

City center stay.At this Downtown Nashville hotel, you'll be well placed to visit Music City Center and Country Music Hall of Fame and Museum, both within a 5-minute walk. Broadway and Bridgestone Arena are also within half a mile (1 km).

What's nearby

  • Music City Center - 3 min walk - 0.3 km
  • Country Music Hall of Fame and Museum - 3 min walk - 0.3 km
  • Bridgestone Arena - 6 min walk - 0.6 km
  • Broadway - 8 min walk - 0.7 km
  • Ryman Auditorium - 8 min walk - 0.7 km

Getting around

  • Nashville Riverfront Station - 11 min walk
  • Nashville International Airport (BNA) - 13 min drive

Restaurants

  • ‪Martin's Bar-B-Que Joint - ‬2 min walk
  • ‪Yee-Haw Brewing Co. - ‬3 min walk
  • ‪Mashville - ‬3 min walk
  • ‪Yolan - ‬2 min walk
  • ‪Bongo Java - ‬3 min walk

About this property

Tru by Hilton Nashville Downtown Convention Center

Hotel near Music City Center in Nashville
Tru by Hilton Nashville Downtown Convention Center offers its guests an outdoor pool and a 24-hour fitness center. Public spaces have free WiFi. Free breakfast is available daily. A terrace, barbecue grills, and multilingual staff are also featured at the business-friendly Tru by Hilton Nashville Downtown Convention Center. For a fee, parking is available.

Smoking is allowed in designated areas at this Nashville hotel.

  • 116 guestrooms or units
  • 10 levels
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Front-desk safe
  • Pool or billiards table
  • Terrace
  • BBQ grill(s)
  • Elevator
  • Smoking in designated areas
Tru by Hilton Nashville Downtown Convention Center offers 116 accommodations with hair dryers and irons/ironing boards. 58-inch LCD televisions come with premium satellite channels and Netflix.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Housekeeping is provided daily.

Similar properties

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Holiday Inn Express Nashville Downtown - Broadway by IHG
  • Pool
  • Breakfast included
  • Free WiFi
  • Air conditioning
4.3 out of 5, Excellent, 2,404 reviews
The price is CA $187
CA $244 total
includes taxes & fees
Apr 2 - Apr 3
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Property amenities

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 39 per day)
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (30 inches high)

Room amenities

Entertainment

  • 58-inch LCD TV with premium cable/satellite channels
  • Netflix
  • Streaming services

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 4:00 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 75 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 39 per day
  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 9:00 AM to 10:00 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru Hilton Nashville Downtown Convention Center Hotel
Tru Hilton Convention Center Hotel
Tru Hilton Nashville Downtown Convention Center
Tru Hilton Convention Center
Tru by Hilton Nashville Downtown Convention Center Hotel
Tru by Hilton Nashville Downtown Convention Center Nashville

Tru by Hilton Nashville Downtown Convention Center Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 685 out of 1006 reviews
Rating 8 - Good. 214 out of 1006 reviews
Rating 6 - Okay. 51 out of 1006 reviews
Rating 4 - Poor. 25 out of 1006 reviews
Rating 2 - Terrible. 31 out of 1006 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

8/10 Good

Michael

Stayed 3 nights in Sep 2025

10/10 Excellent

Jane

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, staff friendly, close to everything
Stayed 2 nights in Nov 2025

10/10 Excellent

Margareth L

Stayed 3 nights in Dec 2025

10/10 Excellent

Jewel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location! Staff super friendly and helpful!
Stayed 3 nights in Nov 2025

10/10 Excellent

Lynn

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff
Stayed 2 nights in Nov 2025

10/10 Excellent

Shannon

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities
Very clean room, great location, safe parking in enclosed garage was a must !! Worth the parking fee if you’ve ever had a window broken - you know !! The lobby had a cute photo op wall with neon sign & Lobby also was like a game room. Breakfast was very good !!
Stayed 1 night in Nov 2025

10/10 Excellent

Stacey

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff was courteous. Breakfast had everything you could possibly need. Location was perfect for walking
Stayed 3 nights in Nov 2025

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was very helpful, room was clean, housekeeping was great, had plenty of towels, location is outstanding, the breakfast buffet had the best selections, generally speaking a positive ambiance, main floor always has coffee, recreation room was entertaining, and free snacks and drinks each day. Would stay there again!
Stayed 3 nights in Nov 2025

10/10 Excellent

Timothy

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Yes.
Stayed 2 nights in Nov 2025

8/10 Good

Brad

Stayed 3 nights in Nov 2025

10/10 Excellent

Michele

Travelled with group
Liked: Cleanliness, staff & service, amenities
Great stay. Staff excellent. Breakfast best ever and the pool area devine. Perfect location, we were exceptionally pleased.
Stayed 2 nights in Nov 2025

10/10 Excellent

Beatriz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente localización. Agradable, seguro, cerca de todo; en especial de Broadway Nashville. Definitivamente 100% recomendado.
Stayed 2 nights in Nov 2025

10/10 Excellent

Marilyn

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The facility was very clean, and this is perhaps the best breakfast selection we’ve ever experienced at a hotel. But what really made this stay memorable was amazing staff member Sara—she was very attentive, courteous, and helpful. She always has a smile on her face and makes us feel like valued guests.
Stayed 2 nights in Nov 2025

10/10 Excellent

Indu

Stayed 2 nights in Nov 2025

10/10 Excellent

Arnaldo Leonel

Liked: Cleanliness, amenities, property conditions & facilities
Excellent amenities close from all places
Stayed 1 night in Nov 2025

10/10 Excellent

Geeta

Stayed 2 nights in Nov 2025

10/10 Excellent

Sandra

Stayed 2 nights in Nov 2025

10/10 Excellent

Jose

Travelled with group
Liked: Cleanliness, staff & service, amenities
Great breakfast, clean room and friendly staff
Stayed 3 nights in Nov 2025

10/10 Excellent

Diane

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel with great location to downtown. Clean tidy room staff friendly and helpful
Stayed 1 night in Nov 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
O
Stayed 2 nights in Nov 2025

2/10 Terrible

Jaxon

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
Staff was absolutely useless. We requested two adjoining rooms, I called and confirmed 3 times and the front desk said everything was all set and ready to go. Upon arrival, we were on two separate floors. I went downstairs to try to fix it and they said they left the room “unlocked” and we should have been notified. I asked the lady behind the counter to have the manager call my cell when he became available. I never received a call. For a family trip this was unacceptable. The manager was useless and attempted to shift the blame onto me. I reached out to hotels.com and they attempted to call the front desk. I watched the manager tell lady behind the counter “tell them I’m not available” Very disappointed in how our situation was handled. They also charged us $40/car/night.
Stayed 2 nights in Nov 2025

10/10 Excellent

April

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, staff was courteous and helpful in getting us in to a room early when our travel plans changed. Breakfast was fantastic!
Stayed 2 nights in Nov 2025

8/10 Good

Lisa, Boonville

Stayed 1 night in Nov 2025

10/10 Excellent

Eve

Liked: Cleanliness, amenities, property conditions & facilities
Very nice
Stayed 1 night in Nov 2025

10/10 Excellent

Tracy

Travelled with group
Liked: Cleanliness, staff & service
Staff. Breakfast Room
Stayed 2 nights in Nov 2025