8/10 Good
CHRISTY, FRISCO
Travelled with partner, Travelled with group
Jul 14, 2025
Liked: Cleanliness
The property was in a great location right off the highway and close to the outlets. The only reason my overall rating is a little low because the pool area is open until midnight which is awesome, however it was full with friends of the guests staying. There were people out in the parking lot setting up make shift grill stations to grill food and drinking in the parking lot but weren’t staying at the hotel but had 5-6 kids and 4-5 adults going in and out of the pool to use it. You could tell they weren’t staying at the hotel, just using and overfilling the amenities. My 6 guests and I were trying to use the pool as the rooms per night aren’t cheap, kids bouncing everywhere, loud music, the metal gate slamming shut multiple times until 11pm. I mentioned something to the front desk lady, she didn’t care that the people not staying there were overtaking the pool. She said “if they aren’t disturbing anyone then we don’t bother it.” Well maybe you shouldn’t charge people $230+ per night to stay if anyone can access the property. I would’ve stayed somewhere way cheaper and just accessed the pool until midnight along with the Happy Hour space like I saw other outside people doing.
CHRISTY
Stayed 1 night in Jul 2025
