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Charter House

3.5 star property
Enjoy the free WiFi at this 3.5-star Newport hotel

Choose dates to view prices

Photo gallery for Charter House

Classic design with two single beds, a wooden desk, and a flat-screen TV.
Relax in a spacious bathtub, adjacent to a contemporary sink, amidst a clean and sophisticated bathroom with ample storage.
Simple, functional room with a television, table, and stool, featuring three windows with blinds.
Cozy retreat with a wooden table, potted plant, and distressed shutters.
Enjoy the view of historic architecture from this room's window with arched features and stonework.

Popular amenities

  • 24/7 front desk
  • Air conditioning
  • Bar
  • Housekeeping
  • Parking included
  • Free WiFi

Explore the area

Map
14 St Thomas Square, Newport, England, PO30 1SL
  • Seaclose Park
    ‪12 min walk‬
  • Carisbrooke Castle
    ‪2 min drive‬
  • Osborne House
    ‪10 min drive‬
  • Southampton (SOU)
    ‪71 min drive‬

Room options

View all photos for Double or Twin Room

Double or Twin Room

Double or Twin Room

7.0 out of 10
Good
(2 reviews)
  • 30 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room

Double Room

Double Room

9.2 out of 10
Wonderful
(13 reviews)
  • 25.0 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Egyptian cotton sheets, premium bedding, in-room safe

Family Room

8.0 out of 10
Very good
(1 review)
  • 36 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

About the area

Newport

In Newport .Stay at this Newport hotel and you'll be within half a mile (1 km) of Seaclose Park and 2 miles (3 km) of Carisbrooke Castle. Isle of Wight Area of Outstanding Natural Beauty and Robin Hill are also within 3 miles (5 km).

What's nearby

  • Seaclose Park - 12 min walk - 1.0 km
  • Carisbrooke Castle - 2 min drive - 1.7 km
  • Cowes Harbour - 9 min drive - 8.7 km
  • Osborne House - 10 min drive - 8.7 km
  • Fishbourne Car And Passenger Terminal - 11 min drive - 8.6 km

Getting around

  • Sandown Brading Station - 11 min drive
  • Southampton (SOU) - 87 min drive

Restaurants

  • ‪The Man in the Moon - ‬3 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Correo Lounge - ‬4 min walk
  • ‪The Castle Inn - ‬4 min walk
  • ‪Hogshead, Newport - ‬3 min walk

About this property

Charter House

Enjoy the free WiFi at this 3.5-star Newport hotel
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Charter House also features a terrace, a picnic area, and complimentary newspapers in the lobby. Self parking is free.

This 3.5-star Newport hotel is smoke free.

  • 6 guestrooms or units
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • No smoking on site
  • Bar or lounge
  • Dining venue
Charter House offers 6 air-conditioned accommodations with safes and complimentary newspapers. Each accommodation is individually furnished and decorated. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. Digital television is provided.

Bathrooms include bathrobes, complimentary toiletries, and hair dryers. This Newport hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

Languages

English

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  • Pet-friendly
  • Free WiFi
  • Breakfast available
  • Parking available
4.6 out of 5, Wonderful, 220 reviews
The price is CA $198
CA $238 total
includes taxes & fees
Aug 31 - Sep 1
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Property amenities

Family friendly

  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Airport shuttle available
  • Free uncovered self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle rentals

Accessibility

  • No elevator

Room amenities

Entertainment

  • TV with digital channels

Bedroom

  • Egyptian cotton sheets
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Free daily newspapers
  • Heated floor
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: GBP 50 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a debit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
Charges for extra guests may apply and vary according to property policy.
A debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting in each accommodation. Cashless payment methods are available for all transactions.

Property is also known as

El Patron Hotel Newport
El Patron Hotel
Charter House Newport
Charter House Hotel Newport
Hotel Charter House Newport
Newport Charter House Hotel
Charter House Hotel
Hotel Charter House
El Patron Hotel
El Patron
Charter House Hotel
Charter House Newport
Charter House Hotel Newport

Charter House Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 49 out of 97 reviews
Rating 8 - Good. 28 out of 97 reviews
Rating 6 - Okay. 8 out of 97 reviews
Rating 4 - Poor. 3 out of 97 reviews
Rating 2 - Terrible. 9 out of 97 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Nikita

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay for a holiday, accommodation was right in the
Stayed 2 nights in Apr 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful room. Not a bland, typical hotel room at all. Good lighting, towels of a good quality, great storage, table/desk space. Coffee machine! Bonus to have had breakfast included - a good breakfast too. Dinner at the adjacent Thai restaurant very nice. Owner bent over backwards in helpfulness and care.
Stayed 2 nights in Apr 2025

4/10 Poor

Rob

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Unfortunately not a great stay for a business trip. The hotel is not staffed so you are messaged to complete registration prior to arrival, this should then be followed up for check in details. This did not arrive so I had no access to the hotel nor know which room I was to check in to. I had to disturb the restaurant staff who appeared to be on a lunch break at 3pm and they then had to search out my details, there was some confusion and delay but they helped as best they could. The location is very central but noisy with bars and the restaurant below. The parking directions are not great and the local multi story closes at 7pm and on Sundays is not unlocked until 9am so not ideal, I parked on the outskirts of Newport and walked in. The room was noisy as it was next door to a laundry room which appeared to be in use until about 9pm, again not ideal when needing an early night for work. Finally the room itself was not very clean, tv remote was caked in dust and grime, toilet and shower not cleaned, the coffee maker covered in stains. There was no reception area or clear contact details to raise any of these concerns with frustratingly.
Stayed 1 night in Mar 2025

8/10 Good

Geoffrey D

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Gregory

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect.and central location.

I stayed at Charter gouse for business over the weekend. What amazing rooms, so individually done, the look is amazing. Really spacial room and amazing bath in the bathroom. Fibre WiFi really fast too, which is essential in business trips for me. What is also great is the restaurant joined to the hotel at the reception area. So you do not have to leave the hotel. Amazing Thai restaurant, that gets their food from aithentic sorces imcluding some from Thailand. Would so recommend this hotel to anyone looking for a stay in Newport, perfectly central place to stay in the IOW.
Stayed 2 nights in Mar 2025

10/10 Excellent

Antigoni

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room, warm and cosy. The staff were lonely and friendly
Stayed 1 night in Jan 2025

8/10 Good

Salma

Travelled with family
Liked: Cleanliness, staff & service, room comfort
We stayed for 1 night in the weekend, the place was clean and spacious but the lights were a little dim and the bed squeezed a lot each time one of us moved. There was also lots of noise from outside.
Stayed 1 night in Oct 2024

8/10 Good

Catherine

Travelled with group
Liked: Cleanliness, room comfort

Pretty good!!

We were surprised there was no real person to check in with- it was fine, but I would like to have known. Not all the room lights work Nice and quiet at night Nice hot water
Stayed 2 nights in Oct 2024

8/10 Good

Sharon

Liked: Property conditions & facilities
Very quiet, quirky, gorgeous bathroom and air con if needed. The carpet hadn't been hoovered so it looked grubby. No teaspoons in the room to stir your coffee/tea. Bar/restaurant wasnt open as I think its being worked on.Plenty of pubs/restaurants in walking distance.
Stayed 1 night in Oct 2024

10/10 Excellent

Elke

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort

Great location and views in a quirky hotel

Small hotel in a converted building. Great décor and fantastic views of the Minster and square. Perfect location just 2 mins from the bus station and all local amenities. Clean rooms and towels. Free water, hot drinks and toiletries. Terrestrial TV. Massive bathroom. The huge bath would benefit from some hand rails as difficult to get in and out and very slippery! The shower was powerful. There are no staff on site so you need to call a mobile number if you need anything - we did not so all good. A delicious and generous hot breakfast was served in the Wheatsheaf pub (right opposite the hotel). I would definitely return to this hotel and Newport is the perfect location to discover the island.
Stayed 3 nights in Oct 2024

10/10 Excellent

James, Lichfield

Stayed 2 nights in Sep 2024

6/10 Okay

paul

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous Hotel

Lovely accommodation, very stylish design. Good facilities in the room. Breakfast was excellent and the staff were very friendly and welcoming.
Stayed 1 night in Sep 2024

10/10 Excellent

carol

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The only trouble was. Which was not really your fault, the two nights we were there we had a couple have a fight out side.
Stayed 2 nights in Sep 2024

8/10 Good

Howard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good, but could be better

Overall it was value for money, clean comfortable with an excellent choices for breakfast . However only a couple of niggles, there was only one hand towel instead of two, no hand soap , parking is a pain had to use an overnight car park 5 minutes walk away which in decent weather is ok however this weekend was torrential rain and we got soaked going back to our car.Also , no one on duty when we checked in so couldn't ask anyone about towels soap etc and though the shower was working it was not working properly. Understand they can't do anything about the parking but fix the things that are under their control and the stay would have been better and don't like that there wasn't anyone around to help if needed.
Stayed 1 night in Sep 2024

8/10 Good

A.J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Charlotte

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property! Would reccomend. Easy check in. Very spacious room and very clean. Slightly noisy outside in the mornings with bin men so be sure to close your windows however this is to be expected as in the middle of a convenient square. We loved our stay. Thank you!
Stayed 1 night in Aug 2024

2/10 Terrible

Naomi

Awful customer service
Stayed 1 night in Aug 2024

4/10 Poor

Verified traveller

Where is everyone?!

Air conditioning not working & the fan placed in room did not work either so a very hot uncomfortable night. Would have been nice to have been told this but did not see a member of staff.
Stayed 1 night in Aug 2024

2/10 Terrible

Atique

Disliked: Staff & service

No Desk at Check in

There was no desk upon checking in. No human to guide with parking onsite. No place to park while checking in. The location is bad if you are visiting with a car. There is no WIFI in the lobby, so we had to buy 1 hour EE wifi so that we could download parking app.
Stayed 2 nights in Jul 2024

10/10 Excellent

N c

Stayed 1 night in Jul 2024

10/10 Excellent

Glen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful building in central Newport Excellent base for touring the island by car or bus Decorated in an industrial style with a touch of Italian Sprezzatura
Stayed 1 night in Jul 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Nice place, needs some staff?

Completely self check in, no staff anywhere
Stayed 1 night in Jul 2024

10/10 Excellent

Darren

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was absolutely fantastic. Located centrally and an ideal place to stay if attending the IOW festival which we were. The team on site from the moment we arrived right through to we departed were amazing and so very helpful. Totally recommend this place. Well done keep up the good work
Stayed 1 night in Jun 2024

10/10 Excellent

Julian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect town centre location

Excellent central town location, so don’t expect complete silence, although the loudest noise was from the seagulls! Probably the best value for money hotel in years. Breakfast was excellent. Staff very friendly and good source of local knowledge. Highly recommend
Stayed 2 nights in Jun 2024