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SureStay Hotel by Best Western Castro Valley

2.5 star property
Enjoy the free WiFi at this Castro Valley hotel

Choose dates to view prices

Photo gallery for SureStay Hotel by Best Western Castro Valley

Exterior
Exterior
Free breakfast
Lobby
Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
3954 E Castro Valley Blvd, Castro Valley, CA, 94552
  • Place, Golden Tee Golfland
    ‪4 min drive‬
  • Place, Hayward Japanese Gardens
    ‪4 min drive‬
  • Place, Lake Chabot Spa
    ‪5 min drive‬
  • Airport, Oakland, CA (OAK-Oakland Intl.)
    ‪18 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

A hotel room with two beds, each with a patterned bedspread, a nightstand, a lamp, and two framed pictures on the wall.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.0 out of 10
Good
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

7.8 out of 10
Good
(31 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible, Bathtub

9.2 out of 10
Wonderful
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Accessible, Bathtub

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

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About the area

Castro Valley

Near the airport.Within 3 miles (5 km) of this Castro Valley hotel, you'll find Hayward Japanese Gardens and Lone Tree Cemetery. Golden Tee Golfland and Lake Chabot Spa are also within 3 miles (5 km).

What's nearby

  • Golden Tee Golfland - 4 min drive - 4.3 km
  • Hayward Japanese Gardens - 4 min drive - 4.0 km
  • Lake Chabot Spa - 5 min drive - 5.4 km
  • Lone Tree Cemetery - 5 min drive - 3.6 km
  • Hayward City Hall - 6 min drive - 5.1 km

Getting around

  • Castro Valley Station - 3 min drive
  • Pleasanton Station - 15 min drive
  • Oakland Intl. Airport (OAK) - 19 min drive

Restaurants

  • ‪McDonald's - ‬18 min walk
  • ‪HL Peninsula Restaurant - ‬2 min drive
  • ‪Café Rumi - ‬3 min drive
  • ‪i-Tea - ‬3 min drive
  • ‪Starbucks - ‬17 min walk

About this property

SureStay Hotel by Best Western Castro Valley

Enjoy the free WiFi at this Castro Valley hotel
Free breakfast is available. Public spaces have free WiFi and wired Internet. Free self parking is available.
  • 48 guestrooms or units
  • Breakfast available (free)
  • Front desk (24 hours)
SureStay Hotel by Best Western Castro Valley offers 48 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. 32-inch LED televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hair dryers can be requested.

Similar properties

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  • Pool
  • Hot tub
  • Breakfast included
  • Parking included
3.9 out of 5, Good, 1,003 reviews
The price is CA $124
CA $144 total
includes taxes & fees
May 31 - Jun 1
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Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free breakfast available

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lever door handles
  • No elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 32-inch LED TV with premium satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 150 per stay

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system in each accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Castro Valley Inn
Castro Valley Inn
Surestay By Best Castro Valley
SureStay Hotel by Best Western Castro Valley Hotel
SureStay Hotel by Best Western Castro Valley Castro Valley
SureStay Hotel by Best Western Castro Valley Hotel Castro Valley

Frequently asked questions

How close is SureStay Hotel by Best Western Castro Valley to the airport?

SureStay Hotel by Best Western Castro Valley is 11.2 mi (19-min drive) away from the Oakland Intl. Airport (OAK) airport, the closest popular airport to the property.

How much does it cost to stay at SureStay Hotel by Best Western Castro Valley?

As of May 17, 2026, prices found for a 1-night stay for 2 adults at SureStay Hotel by Best Western Castro Valley on May 22, 2026 start from CA $136, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does SureStay Hotel by Best Western Castro Valley have an airport shuttle?

Airport shuttle services are not available at SureStay Hotel by Best Western Castro Valley.

How close is SureStay Hotel by Best Western Castro Valley to the beach?

This hotel is 14.3 mi (30-min drive) from Robert W. Crown Memorial State Beach and 18 mi (38-min drive) from Niles Beach. Don't forget your sunscreen!

Does SureStay Hotel by Best Western Castro Valley offer free breakfast?

Yes, SureStay Hotel by Best Western Castro Valley offers free breakfast.

Is there a casino at SureStay Hotel by Best Western Castro Valley?

No, there is no casino at this hotel.

What time is check-in at SureStay Hotel by Best Western Castro Valley?

Check-in start time: 3 PM; Check-in end time: 5:00 AM.

Is there free parking at SureStay Hotel by Best Western Castro Valley?

This hotel offers free self parking.

Does SureStay Hotel by Best Western Castro Valley have a pool?

SureStay Hotel by Best Western Castro Valley does not have a pool.

Does SureStay Hotel by Best Western Castro Valley have a spa?

There are no spa services available at this hotel.

How close is SureStay Hotel by Best Western Castro Valley to downtown Castro Valley?

SureStay Hotel by Best Western Castro Valley is 1.9 mi away from Castro Valley.

SureStay Hotel by Best Western Castro Valley Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 276 out of 800 reviews
Rating 8 - Good. 300 out of 800 reviews
Rating 6 - Okay. 116 out of 800 reviews
Rating 4 - Poor. 58 out of 800 reviews
Rating 2 - Terrible. 50 out of 800 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Rodolfo, Castro Valley

Stayed 2 nights in Jan 2026

10/10 Excellent

Warren

Liked: Cleanliness, amenities, property conditions & facilities
It’s always a pleasant experience when I stay there. Easy on and off the freeway and it’s quiet.
Stayed 1 night in Feb 2026

10/10 Excellent

Abelardo

Stayed 1 night in Feb 2026

6/10 Okay

Fatima

Liked: Property conditions & facilities
The place is beautiful and the front desk attendant was very polite. As a woman arriving very late and staying alone, I did feel safe, which I appreciated. Unfortunately, the bedding was not clean. The pillows were visibly dirty—one looked like it had been stepped on with a dirty shoe. Shortly after getting into bed, I became itchy and believe I was bitten, which made it impossible to sleep comfortably. I have sensitive skin and could tell dust had accumulated. I barely slept due to this and was very disappointed, as cleanliness is non-negotiable.
Stayed 1 night in Jan 2026

2/10 Terrible

Rosalie

Travelled with family, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The rooms ARE neglected. First room assigned had four doors 3 were locked one bathroom door but no closet so, technically by building code standards, it isn't a bedroom.
Stayed 2 nights in Jan 2026

8/10 Good

Maria

Stayed 2 nights in Jan 2026

10/10 Excellent

KEVIN

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
clean
Stayed 1 night in Jan 2026

2/10 Terrible

Alicia

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Cold water for shower I was really looking forward to a bath before work Only hot water in sink Blood on one of the dry towels
Stayed 1 night in Jan 2026

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Was very happy with our stay. The room was clean, comfortable and had enough electrical outlets to plug in our phones, etc. Very pleased
Stayed 1 night in Dec 2025

10/10 Excellent

Blanca

Liked: Cleanliness, staff & service, property conditions & facilities
Is good not fancy but clean.
Stayed 1 night in Dec 2025

10/10 Excellent

Warren

Stayed 1 night in Dec 2025

8/10 Good

Harold

Business traveller
Liked: Cleanliness
good stay for your $$
Stayed 3 nights in Nov 2025

10/10 Excellent

Velina

Stayed 2 nights in Nov 2025

10/10 Excellent

Sergio

Stayed 2 nights in Dec 2025

8/10 Good

Luis

Liked: Cleanliness, amenities
Yes
Stayed 1 night in Dec 2025

10/10 Excellent

Kent

Liked: Cleanliness
Stayed 1 night in Dec 2025

10/10 Excellent

Velina

Liked: Cleanliness, staff & service, room comfort
Nice to have a little bite to eat in the mornings . So glad they have a nice continental breakfast selection. And everything is fresh and clean throughout the hotel property! I never see a lot of trash out or around the property! The staff there is very kind and helpful, from the front desk , maintenance, to the housekeeping!!!. Overall very pleasant place to stay at
Stayed 2 nights in Dec 2025

6/10 Okay

Kararwa

Travelled with family, Travelled with partner
Liked: Cleanliness
Staff was friendly and helpful. Quiet and calm environment and I appreciate how clean the area is. Old traditional ambience but feels homey.
Stayed 1 night in Dec 2025

6/10 Okay

onosai

Stayed 1 night in Dec 2025

6/10 Okay

Laura

Liked: Cleanliness, amenities
The thermostat control system had a “service required” on display so I could not make the room warmer and then I couldn’t get warm water in shower. Once I was in bed I was warm and slept great! It was a short stay on the way to my final destination. If I was expecting a longer stay, I would have requested another room, but in this case it wasn’t a big bother.
Stayed 1 night in Nov 2025

10/10 Excellent

Linda

Stayed 1 night in Nov 2025

10/10 Excellent

alice

Stayed 1 night in Nov 2025

6/10 Okay

Simon

Liked: Staff & service
Disliked: Cleanliness
staff was wonderful. the room/ bathroom wall had stains,bed squeaked.shower water was weak.
Stayed 2 nights in Nov 2025

4/10 Poor

Geraldine

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Staff member was great, but rooms were super outdated for the price paid. We ended leaving and driving 5 hours home at night. Area also seemed sketchy.
Stayed 1 night in Nov 2025

2/10 Terrible

Taura

Horrible
Stayed 1 night in Nov 2025