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Best Western Plus Grosvenor Airport Hotel

3.0 star property
3-star hotel near San Francisco Bay

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Photo gallery for Best Western Plus Grosvenor Airport Hotel

Lobby
In-room safe, individually decorated, individually furnished, desk
Lobby
Lobby
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Parking available

Explore the area

Map
380 S Airport Boulevard, South San Francisco, CA, 94080
  • South San Francisco Convention Center
    ‪6 min walk‬
  • SFO Museum
    ‪13 min walk‬
  • The Shops at Tanforan
    ‪20 min walk‬
  • San Francisco, CA (SFO-San Francisco Intl.)
    ‪4 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, Accessible, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Standard Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

In-room safe, individually decorated, individually furnished, desk

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Non Smoking (with Sofabed)

In-room safe, individually decorated, individually furnished, desk

Suite, 1 Queen Bed, Non Smoking (with Sofabed)

  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

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About the area

South San Francisco

Heart of South San Francisco.At this South San Francisco hotel, you'll be within half a mile (1 km) of South San Francisco Convention Center and 3 miles (5 km) of San Francisco Bay. Santa Cruz Mountains and Mills-Peninsula Medical Center are also within 6 miles (10 km).

What's nearby

  • South San Francisco Convention Center - 6 min walk - 0.6 km
  • SFO Museum - 13 min walk - 1.1 km
  • The Shops at Tanforan - 20 min walk - 1.7 km
  • Artichoke Joe's Casino - 3 min drive - 2.9 km
  • Cow Palace - 8 min drive - 9.3 km

Getting around

  • San Bruno Station - 3 min drive
  • San Bruno Station - 3 min drive
  • San Francisco Intl. Airport (SFO) - 7 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪IHOP - ‬4 min walk
  • ‪Denny's - ‬13 min walk
  • ‪Popeyes Louisiana Kitchen - ‬9 min walk
  • ‪Beijing Buffet - ‬8 min walk

About this property

Best Western Plus Grosvenor Airport Hotel

3-star hotel near San Francisco Bay
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available. WiFi is free in public spaces.

Business amenities include a business center and a meeting room. Event space at this hotel measures 5005 square feet (465 square meters) and includes conference space. A fitness center, a library, and multilingual staff are also featured at the business-friendly Best Western Plus Grosvenor Airport Hotel. A roundtrip airport shuttle is free at scheduled times. Parking is available for a fee.

This 3-star South San Francisco hotel is smoke free.

  • 1 building
  • 206 guestrooms or units
  • 9 levels
  • 5005 sq ft of conference space
  • 465 sq m of conference space
  • Built in 1972
  • Breakfast available (free)
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Best Western Plus Grosvenor Airport Hotel offers 206 accommodations with safes and coffee/tea makers. Each accommodation is individually furnished and decorated. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

In-room wireless Internet access (speed: 50+ Mbps) is available for a surcharge. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves and refrigerators can be requested. Housekeeping is provided daily.

Languages

Chinese (Mandarin), English, German, Japanese, Spanish

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Property amenities

Family friendly

  • In-room crib
  • Laundry facilities
  • Microwave on request
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: WiFi (USD 1 per stay)
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 5:00 AM to 10:00 AM at scheduled times
  • Self parking on site (USD 9 per night; includes in/out privileges)
  • Extended parking on site (USD 10 per day)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free breakfast available
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Library

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave on request
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Free weekday newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 300.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: USD 1 per stay (rates may vary)
  • Self parking fee: USD 9.00 per night (in/out privileges)
  • Extended parking fee: USD 10 per day
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash.
    This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Up to 3 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Grosvenor
Best Western Grosvenor Airport
Best Western Grosvenor Airport Hotel
Best Western Grosvenor Hotel
Best Western Plus Grosvenor
Best Western Plus Grosvenor Airport
Best Western Plus Grosvenor Airport Hotel
Best Western Plus Grosvenor Hotel
Grosvenor Best Western
Hotel Best Western Grosvenor
Best Western South San Francisco
South San Francisco Best Western
Best Western Plus Grosvenor Airport Hotel South San Francisco
Best Western Plus Grosvenor Airport South San Francisco
Plus Grosvenor Hotel Francisco
Best Western Plus Grosvenor Airport Hotel Hotel
Best Western Plus Grosvenor Airport Hotel South San Francisco

Best Western Plus Grosvenor Airport Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 741 out of 1480 reviews
Rating 8 - Good. 399 out of 1480 reviews
Rating 6 - Okay. 180 out of 1480 reviews
Rating 4 - Poor. 91 out of 1480 reviews
Rating 2 - Terrible. 69 out of 1480 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Maureen

Travelled with family, Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The road noise was not as expected. The windows should be replaced to avoid the road noise
Stayed 1 night in May 2025

8/10 Good

timothy, sausalito

Business traveller
Liked: Amenities
Ok
Stayed 2 nights in Mar 2025

6/10 Okay

GEORGE

Stayed 2 nights in Mar 2025

6/10 Okay

Kristie

Travelled with family
Disliked: Property conditions & facilities
The first room we checked into had blue painters tape on the window and a gap between the two windowpanes. It was raining and there was a puddle on top of the heater. We called the front desk and they gave us a new room. This room was better but the curtain was ripped. We also ate and the restaurant. The food was just ok and the service was so slow! It took over two hours total and it wasn’t busy at all!
Stayed 1 night in Mar 2025

10/10 Excellent

Leslie, Rancho Mirage

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! We always stay here when flying in/out of SF!
Stayed 1 night in Mar 2025

10/10 Excellent

Zoila

Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 1 night in Feb 2025

10/10 Excellent

Zoila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Mar 2025

8/10 Good

Michael

Liked: Staff & service, amenities
Front desk was nice, gave me free bottle of water later in the evening when i returned to the hotel. The shower walls were not properly cleaned (there was some yellowish substance on the walls). The toilet was rather old and did not flush well. Water pressure on the shower was very weak as well. Please provide more sheets for the bed, the room gets very cold at night.
Stayed 2 nights in Mar 2025

8/10 Good

Raquel López

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was clean
Stayed 1 night in Mar 2025

6/10 Okay

Silvett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was tasty and fresh. I like that their also was a Mcdonalds across the streetand gas station close bym
Stayed 1 night in Feb 2025

10/10 Excellent

TaNika, Savannah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was nice. The breakfast was great. The room was nice and clean. I would go back. It's very convenient and next to the hwy.
Stayed 3 nights in Feb 2025

4/10 Poor

cher

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
I wasn’t aware of parking fee in this property when checking in, the heating unit was broken, room was freezing on March 7th mid night. But their breakfast foods in the morning were excellent so I just let it go on the complaints. Just imagine you are sleeping in freezing hotel for one night.
Stayed 1 night in Mar 2025

8/10 Good

guoyan

Business traveller
Stayed 5 nights in Jan 2025

10/10 Excellent

Jun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Feb 2025

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities
Everything ok!
Stayed 1 night in Mar 2025

10/10 Excellent

Kristoffer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
relaxing experience. Morning staff for breakfast are hard working and wonderful people
Stayed 6 nights in Feb 2025

6/10 Okay

Lynn

Travelled with family

Good price, but poor value

Hotel close to airport so location excellent. Bed sheets were very worn and rough. Check out staff not so friendly. Would likely look to stay elsewhere next visit.
Stayed 1 night in Mar 2025

8/10 Good

Karen Kyota

Stayed 1 night in Mar 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

sun

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was reasonably clean and pretty quiet. Shower-water didn't drain well.
Stayed 3 nights in Feb 2025

8/10 Good

Jacob

Business traveller
Stayed 1 night in Mar 2025

10/10 Excellent

Sharday

Stayed 2 nights in Feb 2025

8/10 Good

Maria

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean, the staff were very nice, breakfast was pretty good, and the place was relatively quiet. We felt that the rooms were on the small side, and there was an issue with the heating so we had to ask for extra blankets. The parking lot was rather full. We really liked the fact that there's a restaurant on site.
Stayed 3 nights in Dec 2024

6/10 Okay

Pete

Liked: Property conditions & facilities
There was a very strong chemical odor in the room. Not good.
Stayed 1 night in Feb 2025

6/10 Okay

Leanne

Stayed 1 night in Feb 2025