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Best Western Plus Gatineau-Ottawa Downtown

3.0 star property
3-star eco-certified hotel near Jacques Cartier Park

Choose dates to view prices

Photo gallery for Best Western Plus Gatineau-Ottawa Downtown

Lobby
Suite, 1 Queen Bed, Non Smoking, Kitchen | Private kitchen
Standard Room, 1 King Bed, Refrigerator, River View
View from room
Exterior

Reviews

7.4 out of 10
Good

Popular amenities

  • Breakfast available
  • Pool
  • Parking included
  • Gym
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
131 Rue Laurier, Gatineau, QC, J8X3W3
  • Canadian Museum of History
    ‪5 min walk‬
  • Parliament Hill
    ‪3 min drive‬
  • Casino du Lac Leamy
    ‪4 min drive‬
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪19 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator

Standard Room, 2 Double Beds, Non Smoking, Refrigerator

Standard Room, 2 Double Beds, Non Smoking, Refrigerator

7.8 out of 10
Good
(20 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Refrigerator, River View

View from room

Standard Room, 1 King Bed, Refrigerator, River View

7.0 out of 10
Good
(13 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Balcony, River View

Frette Italian sheets, premium bedding, down comforters

Standard Room, 1 King Bed, Balcony, River View

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Refrigerator, River View

Standard Room, 2 Double Beds, Refrigerator, River View

Standard Room, 2 Double Beds, Refrigerator, River View

8.8 out of 10
Excellent
(8 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 Queen Bed

View all photos for Executive Suite, 1 King Bed, Refrigerator, River View (with Sofabed)

View from room

Executive Suite, 1 King Bed, Refrigerator, River View (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Balcony, River View

View from room

Standard Room, 2 Double Beds, Balcony, River View

8.4 out of 10
Very good
(25 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

View all photos for Executive Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Executive Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Executive Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Non Smoking, Kitchen

Suite, 1 Queen Bed, Non Smoking, Kitchen | Private kitchen

Suite, 1 Queen Bed, Non Smoking, Kitchen

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

Standard Room, 1 King Bed, Non Smoking, Refrigerator

Standard Room, 1 King Bed, Non Smoking, Refrigerator

8.0 out of 10
Very good
(26 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Refrigerator

Standard Room, 1 Queen Bed, Accessible, Refrigerator

Standard Room, 1 Queen Bed, Accessible, Refrigerator

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Queen Bed

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About the area

Gatineau

Hull stay.Within a 10-minute walk of this Hull hotel, you'll find Jacques Cartier Park and Canadian Museum of History. Maison du velo and Notre-Dame Cathedral Basilica are also within 2 miles (3 km).

What's nearby

  • Canadian Museum of History - 5 min walk - 0.5 km
  • National Gallery of Canada - 15 min walk - 1.3 km
  • Byward Market Square - 18 min walk - 1.6 km
  • Parliament Hill - 3 min drive - 2.6 km
  • Casino du Lac Leamy - 4 min drive - 3.3 km

Getting around

  • Pimisi Station - 3 min drive
  • Ottawa Station - 16 min drive
  • Ottawa International Airport (YOW) - 24 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Rôtisserie St-Hubert - ‬6 min walk
  • ‪Café Verité - ‬6 min walk
  • ‪La P'tite Épicerie du Quartier - ‬5 min walk
  • ‪Bistro CoqLicorne - ‬12 min walk

About this property

Best Western Plus Gatineau-Ottawa Downtown

3-star eco-certified hotel near Jacques Cartier Park
Best Western Plus Gatineau-Ottawa Downtown offers its guests an indoor pool and a fitness center. Public spaces have free WiFi. Business amenities include a 24-hour business center and 4 meeting rooms. Event space at this hotel measures 4155 square feet (386 square meters) and includes a conference center. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the eco-certified Best Western Plus Gatineau-Ottawa Downtown. Limited free parking is available on a first-come, first-served basis.

This 3-star Gatineau hotel is smoke free.

  • 1 building
  • 133 guestrooms or units
  • 9 levels
  • 4155 sq ft of conference space
  • 386 sq m of conference space
  • Built in 1965
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Fireplace in lobby
  • Elevator
  • No smoking on site
Best Western Plus Gatineau-Ottawa Downtown offers 133 accommodations with MP3 docking stations and safes. Select Comfort beds feature Frette Italian sheets, down comforters, and premium bedding. 42-inch LCD televisions come with premium digital channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

This Gatineau hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary newspapers and irons/ironing boards. Housekeeping is provided weekly.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Spanish

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Hôtel Chateauneuf Gatineau—Ottawa

  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available
3.8 out of 5, Good, 1,031 reviews
The price is CA $123
CA $147 total
includes taxes & fees
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Hôtel Chateauneuf Gatineau—Ottawa

Property amenities

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: CAD 15 for adults and CAD 15 for children

Things to do

  • Bicycle cleaning area
  • Bicycle storage
  • Bicycle tours
  • Gym
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 42-inch LCD TV with premium digital channels
  • MP3 dock

Bedroom

  • Blackout drapes
  • Down comforter
  • Frette Italian sheets
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 10.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 15 for adults and CAD 15 for children
  • Rollaway bed fee: CAD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and Eurocard. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Property Registration Number 2023-11-30, 575492

We should mention

  • Pool access available from 9:00 AM to 9:00 PM.
  • Up to 3 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Gatineau-Ottawa
Best Western Plus Gatineau-Ottawa
Best Western Plus Hotel Gatineau-Ottawa
Best Western Gatineau
Best Western Hotel Gatineau
BEST WESTERN PLUS Gatineau-Ottawa Quebec
Gatineau Best Western
Best Western Plus Gatineau-Ottawa Hotel
Best Western Plus Gatineau Ottawa
Plus Gatineau Ottawa Gatineau
Best Western Plus Gatineau Ottawa
Best Western Plus Gatineau-Ottawa Downtown Hotel
Best Western Plus Gatineau-Ottawa Downtown Gatineau
Best Western Plus Gatineau-Ottawa Downtown Hotel Gatineau

Best Western Plus Gatineau-Ottawa Downtown Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 351 out of 1015 reviews
Rating 8 - Good. 294 out of 1015 reviews
Rating 6 - Okay. 169 out of 1015 reviews
Rating 4 - Poor. 100 out of 1015 reviews
Rating 2 - Terrible. 101 out of 1015 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Johana

Stayed 1 night in May 2025

6/10 Okay

André

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2025

8/10 Good

Oluchukwu

Business traveller
Liked: Amenities, property conditions & facilities
Safe neighborhood
Stayed 5 nights in May 2025

6/10 Okay

Monica-Lynn

Travelled with partner
Disliked: Amenities
It was fine for what we needed but the hotel is showing its age. Parking is a nightmare and limited.
Stayed 1 night in May 2025

10/10 Excellent

Miguel

Business traveller, Travelled with family, Travelled with group
Stayed 5 nights in May 2025

4/10 Poor

Abdullatif

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

2/10 Terrible

Leyla

Business traveller
Disliked: Cleanliness, staff & service
Stayed 2 nights in Apr 2025

10/10 Excellent

Jean, Ottawa

Liked: Cleanliness, amenities, property conditions & facilities
The receptionist was very welcoming.
Stayed 2 nights in May 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely spot. Nice pool.
Stayed 1 night in May 2025

2/10 Terrible

Nisa

Business traveller, Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Strong smell.
Stayed 1 night in May 2025

4/10 Poor

john

Stayed 2 nights in May 2025

4/10 Poor

Bahareh

Travelled with family
Disliked: Cleanliness, staff & service
Clean. But , very cheap. Had to argee to get like 2 bottle of water for the bedroom. Coffe machin in rhe lobby was broken. The on the room barley worked
Stayed 2 nights in May 2025

10/10 Excellent

Jefferson

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

4/10 Poor

Marcelle

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
We waited in the lobby from 4.00 (we were there at 3.00) to 5.15 pm to have our room supposedly because of staff shortage
Stayed 1 night in May 2025

2/10 Terrible

Zeinab

Stayed 1 night in May 2025

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Never again!

We arrived at 3:30 and the room was not ready. I understand that check in is at 4:00. We left the property and came back at 5:30. When we arrived we were given an extremely small room, there was a very unpleasant odour, stains on the carpet in numerous places in the room and windows were filthy. The room was so small I doubt there was two feet between the bed and dresser. We were extremely disappointed considering we paid $333.28 for the night. Definitely not the room we selected online and paid for. They could not change us rooms as the hotel was full. We then wanted to change hotels and they would not honour the change as per their cancellation policy. As it was a long weekend I know prices are inflated but this was beyond belief price gouging for the room we received. Never again!
Stayed 1 night in May 2025

10/10 Excellent

Joseline

Liked: Staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

8/10 Good

Vicki

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was in a great spot just across the bridge from Ottawa. It was nice to be able to spend the day in the hustle and bustle of the city but then come back to peace and quiet.
Stayed 2 nights in May 2025

4/10 Poor

Rocky

Travelled with family
Liked: Cleanliness, staff & service

Not what we expected.

The poor parking caused us issues at night trying to find somewhere to park. We ended up being told to park as close to the building as we could. We had to be swapped to another room due to poor air conditioning. The second room had similar issues. Could not get the temperature to drop lower then 20.5. Definitely an issue for us.
Stayed 2 nights in May 2025

10/10 Excellent

Juan Carlos

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 1 night in May 2025

10/10 Excellent

Magali

Liked: Cleanliness, staff & service, property conditions & facilities
Definitely will be coming back, everyone was so nice, helpful and friendly!
Stayed 1 night in May 2025

8/10 Good

Tiffany

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exactly what was needed

Ended up coming here after a nightmare experience at a different hotel. One of the elevators went out of service (creating a jam packed ride with four guests, a staff member and his giant laundry cart) and the pool filtration system was definitely not functioning optimally but the stay was still pleasant. Front desk staff were all very friendly and kind to deal with and the room itself was clean and cozy!
Stayed 3 nights in Apr 2025

8/10 Good

Jianfeng

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Rooms were not all ready when we arrived, and waited until 5pm got all rooms, but one of the rooms was not cleaned, we had to change again. Overall it was ok
Stayed 1 night in May 2025

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025