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Hotel Riu Plaza Panama

5.0 star property
5-star luxury hotel near Crown Casino

Choose dates to view prices

Photo gallery for Hotel Riu Plaza Panama

Outdoor pool, sun loungers
Property preview
Deluxe
Reception
Front of property

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available

Explore the area

View in a map
Calle 50, Urb. Marbella, Panama City, Panama
  • Place, Calle 50
    ‪1 min walk‬
  • Place, Avenida Balboa
    ‪8 min walk‬
  • Place, Via Espana
    ‪8 min walk‬
  • Airport, Panama City (PTY-Tocumen Intl.)
    ‪17 min drive‬

Room options

View all photos for Deluxe Premium Twin

1 bedroom, minibar, in-room safe, desk

Deluxe Premium Twin

9.2 out of 10
Wonderful
(142 reviews)
  • 39 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Twin Room

1 bedroom, minibar, in-room safe, desk

Executive Twin Room

9.4 out of 10
Exceptional
(3 reviews)
  • 34 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite

Flat-screen TV, iPod dock

Suite

9.0 out of 10
Wonderful
(28 reviews)
  • 78 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Premium King

1 bedroom, minibar, in-room safe, desk

Deluxe Premium King

9.0 out of 10
Wonderful
(544 reviews)
  • 39 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Family King Room

1 bedroom, minibar, in-room safe, desk

Deluxe Family King Room

8.6 out of 10
Excellent
(52 reviews)
  • 34 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive King Room

1 bedroom, minibar, in-room safe, desk

Executive King Room

9.2 out of 10
Wonderful
(17 reviews)
  • 39 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Hotwire ROH

1 bedroom, minibar, in-room safe, desk

Deluxe Hotwire ROH

  • 34 sq m
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Double Suite with View

1 bedroom, minibar, in-room safe, desk

Double Suite with View

  • 120 sq m
  • Sleeps 2

View all photos for 2-Bedroom Apartment Deluxe with View

1 bedroom, minibar, in-room safe, desk

2-Bedroom Apartment Deluxe with View

  • 258 sq m
  • Sleeps 4

View all photos for Double Room Superior with View

1 bedroom, minibar, in-room safe, desk

Double Room Superior with View

  • 38 sq m
  • Sleeps 2

View all photos for Double Room Superior

1 bedroom, minibar, in-room safe, desk

Double Room Superior

  • 38 sq m
  • Sleeps 2

View all photos for Double Suite Junior with Street View

1 bedroom, minibar, in-room safe, desk

Double Suite Junior with Street View

  • 78 sq m
  • Sleeps 2

View all photos for Quadruple Room Standard

1 bedroom, minibar, in-room safe, desk

Quadruple Room Standard

  • 38 sq m
  • Sleeps 4

View all photos for Twin Room Standard

1 bedroom, minibar, in-room safe, desk

Twin Room Standard

  • 38 sq m
  • Sleeps 2

View all photos for Double Room Standard

1 bedroom, minibar, in-room safe, desk

Double Room Standard

  • 38 sq m
  • Sleeps 2

View all photos for Quadruple Room Standard with Street View

1 bedroom, minibar, in-room safe, desk

Quadruple Room Standard with Street View

  • 39 sq m
  • Sleeps 4

View all photos for Presidential Suite (Stay with me)

Presidential Suite (Stay with me) | Living area

Presidential Suite (Stay with me)

  • 120 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Penthouse (In the heart of the City)

Penthouse (In the heart of the City)

Penthouse (In the heart of the City)

10.0 out of 10
Exceptional
(1 review)
  • 258 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Family Twin Room

1 bedroom, minibar, in-room safe, desk

Deluxe Family Twin Room

8.4 out of 10
Very good
(29 reviews)
  • 39 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Deluxe King with Views

Deluxe King with Views

Deluxe King with Views

8.4 out of 10
Very good
(10 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite

Family Suite

Family Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • City view
  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Double Room Superior with Street View

1 bedroom, minibar, in-room safe, desk

Double Room Superior with Street View

  • 38 sq m
  • Sleeps 2

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About the area

Panama City

Central Panama City getaway .Within a 15-minute walk of this Bella Vista hotel, you'll find Crown Casino and Fiesta Casino. Avenida Central and Museum of Natural Science are also within 2 miles (3 km).

What's nearby

  • Calle 50 - 1 min walk - 0.0 km
  • Avenida Balboa - 8 min walk - 0.7 km
  • Via Espana - 8 min walk - 0.7 km
  • Crown Casino - 10 min walk - 0.9 km
  • Cinta Costera - 11 min walk - 1.0 km

Getting around

  • Iglesia del Carmen Station - 11 min walk
  • Panama City Passenger Station - 18 min drive
  • Tocumen Intl. Airport (PTY) - 21 min drive

Restaurants

  • ‪Crown Level Lounge - ‬1 min walk
  • ‪Ibiza Pool Snack Bar - ‬5 min walk
  • ‪STUDIO 50 Lobby Bar & Sushi Lounge - ‬1 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Maru Korean Dessert Cafe - ‬2 min walk

About this property

Hotel Riu Plaza Panama

5-star luxury hotel near Crown Casino
Hotel Riu Plaza Panama offers its guests an outdoor pool and a fitness center. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

A business center and meeting rooms are available. A terrace, gift shops/newsstands, and tour/ticket assistance are also featured at the luxury Hotel Riu Plaza Panama. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 5-star Panama City hotel is smoke free.

  • 1 building
  • 634 guestrooms or units
  • 34 levels
  • 3 dining venues
  • Meeting rooms
  • Built in 2010
  • Buffet breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
Hotel Riu Plaza Panama offers 634 accommodations with iPod docking stations and minibars. Flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and change of towels can be requested. Housekeeping is provided on request.

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Family friendly

  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered self parking on site (PAB 12 per night)
  • Secured, covered valet parking on site (PAB 12 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:30 AM
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Bicycle storage
  • Gym
  • Outdoor pool
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Doorbell and phone notification
  • Elevator (35 inch wide door)
  • Front entrance ramp
  • Hand-held showerhead
  • Handrails in stairways (35 inches high)
  • Lever door handles
  • Magnifying mirror
  • Raised toilet seat (16 inches high)
  • Thin carpet in room
  • Valet for wheelchair-equipped vehicles
  • Visual doorbell notification
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (44 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Entertainment

  • Flat-screen TV with satellite channels
  • iPod dock

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Riu Plaza Panama

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: PAB 12 per night
  • Covered valet parking fee: PAB 12 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 20 years old
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 20 years old. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Riu Panama Plaza
Hotel Riu Plaza Panama
Riu Hotel Panama Plaza
Riu Panama Plaza
Riu Plaza Panama
Hotel Riu Plaza Panama Panama City
RIU Plaza Panama Hotel
Hotel Riu Plaza Panama City
RIU Plaza Panama
Hotel Riu Plaza Panama Hotel
Hotel Riu Plaza Panama Panama City
Hotel Riu Plaza Panama Hotel Panama City

Reviews

Hotel Riu Plaza Panama Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 3047 out of 4528 reviews
Rating 8 - Good. 943 out of 4528 reviews
Rating 6 - Okay. 286 out of 4528 reviews
Rating 4 - Poor. 105 out of 4528 reviews
Rating 2 - Terrible. 147 out of 4528 reviews

Reviews

8/10 Good

Michael

Stayed 14 nights in Sep 2025

10/10 Excellent

Marvalyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything and everyone was great food and the service from all staff was excellent
Stayed 4 nights in Sep 2025

8/10 Good

Cynthia

Stayed 4 nights in Aug 2025

10/10 Excellent

Cynthia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was great! Everything was very clean and well-kept, and the service was excellent. The only downside was that the pool was under renovation during our visit, so we couldn’t use it. Otherwise, everything was wonderful!

6/10 Okay

Porscha

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
When I checked into my room there was hair on the bed, in the sheets and in the tub.
Stayed 1 night in Aug 2025

10/10 Excellent

Ivan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel and location

Great 2 days staying here. Great central location, very helpful and friendly staff, great choice of dining .. only complaint would be one elevator was not working so staying on a high floor was slow going in both directions.
Stayed 2 nights in Aug 2025

10/10 Excellent

Keisha

Liked: Cleanliness, property conditions & facilities
The only thing was a little down,water temporarily left
Stayed 6 nights in Aug 2025

2/10 Terrible

Kim

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
No pool was not inform that the pool was under maintenance before arriving. Give me option to book cause knowing that I would’ve never booked.Also water issue I stay 5 day 3 of them days it was no hot water and it was nights that the water was off. Across the street from the hotel it was a karaoke bar but it was so many rats jumping out the sewages to the trash other than that location was ok. Breakfast was decent nd staff was decent
Stayed 5 nights in Aug 2025

2/10 Terrible

John

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed at Hotel Riu Plaza Panama with a group of seven, and unfortunately, our overall experience was very disappointing. The breakfast buffet was just okay—some options were decent, but food temperatures were inconsistent, often lukewarm. The building itself has an older smell and is clearly in need of renovation. Elevators are painfully slow, and lines tend to build up, especially on peak travel days like Thursday and Friday. The water situation was the worst part of our stay. The water never got truly hot, and at one point, the pipes busted. We were left without water for hours—no showers, no flushing toilets. When water was restored, it was still cold. The pool was closed for renovation, which was a major letdown, especially since this wasn’t listed on the website. The temperature in the building was inconsistent as well—bearable during the day but not comfortable overall. Customer service left a lot to be desired. One person in our group had to change rooms because of an overflowing shower. While they eventually moved her, it took multiple complaints before action was taken, and accountability seemed lacking throughout our stay. On the positive side, the location is convenient—close to a casino, mall, Starbucks, and other spots within walking distance. The bar was enjoyable and did have some good choices despite its flaws. Overall, this hotel only earns a 2.5 out of 10: • 1 point for location, • 1 point for the bar, • 0.5 for a few decent
Stayed 5 nights in Aug 2025

8/10 Good

Diana-Kay, Hartford

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, a nice hotel. The place was very clean, and the staff were very polite and nice. However, I didn't like the fact that there was no option for the TV in the room to change the language to English. For the entire stay, we could not watch the TV for this reason. The breakfast is well prepared with a variety of options; we looked forward to breakfast each morning. The restaurant at the pool area is horrible; the food was served extremely cold. We ordered steak, chicken, shrimp, jasmine rice, baked potato, and steamed vegetables, and every single item was cold. It was very, very, very horrible, and because of this, we never went to any other restaurants on the premises.
Stayed 4 nights in Aug 2025

10/10 Excellent

Joncy

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel
Stayed 4 nights in Aug 2025

6/10 Okay

Chadane Orlando

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
We were disappointed by the fact that the pool was being renovated (therefore closed) and we were not notified until we were checking in at the hotel.
Stayed 3 nights in Aug 2025

10/10 Excellent

David, Irving

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great!
Stayed 3 nights in Jul 2025

10/10 Excellent

Saundra, Minneapolis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful Staff!
Stayed 7 nights in Jul 2025

10/10 Excellent

Lashena Antionette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Centralized, & walking distance to alot. The buffet had a lot to choose from & the pool area was relaxing. I’d definitely stay here again.
Stayed 2 nights in Aug 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the large variety of options to chose ftom at breakfast. Also staff was very helpful and friendly. I well recommend to families and friends.
Stayed 5 nights in Aug 2025

10/10 Excellent

Elianny

Stayed 3 nights in Jul 2025

10/10 Excellent

Shenekah Tanisha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location, friendly staff and all around beautiful hotel.
Stayed 3 nights in Aug 2025

10/10 Excellent

Katia, Miami

Liked: Cleanliness, staff & service, property conditions & facilities
The best
Stayed 2 nights in Aug 2025

10/10 Excellent

Tarico

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing and breakfast was great
Stayed 1 night in Aug 2025

8/10 Good

Virginia N

Liked: Cleanliness, amenities
The RIU was very clean, the staff very polite. And the food in the Cafeteria was excellent. But the tour to the island was horrible. The boats were very poorly maintained and they need a system of how to climb in and out of those boats. $160 for the trip was a rip off. I would not recommend it to any of my friends.
Stayed 4 nights in Aug 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service
Disliked: Amenities
No tenían abierta la alberca
Stayed 3 nights in Aug 2025

2/10 Terrible

Aldin

Travelled with group
Disliked: Cleanliness, staff & service, room comfort

Be carefull

At arrival we understood pool is closed due to construction. In the morning at 7am also we understood hard construction ongoing cöose to our room, was not able to spend a minute in room. No notice ahead, terrible.
Stayed 1 night in Aug 2025

10/10 Excellent

Amena

Stayed 1 night in Aug 2025

10/10 Excellent

REBECCA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very clean, courteous staff and the location is central.
Stayed 6 nights in Aug 2025