4/10 Poor
Emma
7 Jan 2024
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Beautiful hotel, but would not return.
The Nolinski hotel is a place that is both so wonderful and shockingly bad at the same time.
In the pitch black, a man came straight into our room with no knocking or introduction. It was terrifying. Apparently, it was a staff member from the restaurant coming to check the mini bar that early on a Sunday morning?! The staff would knock but leave no time to enter the room. Even when we called them to wait, they would still enter of their own accord.
Another key complaint first night we were in the restaurant and ordered cocktails, food and tap water for the table. In the UK, ordering tap water is perfectly normal. The bar staff didn’t realise I speak French and I overheard them laughing about the request for the tap water. Sniggering amongst themselves as to which glassware they should serve it in.
Location is great for metro access, but many great parts of Paris can be reached on foot from there.
The room was very comfortable and large.
The pool, sauna and steam room were excellent. I would say it is the best hotel pool I have ever been in. The ambiance was incredible. It was like being in a giant relaxing cavern.
Finally, the waiter in the cocktail bar Clement really made a big impression on us. His service was top notch matching the service a guest should find in a 5-star hotel. The drinks were also very good with a very interesting whiskey and cocktail menu.
Emma
Stayed 3 nights in Nov 2023