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Mercure Hunter Valley Gardens

4.5 star property
4.5-star family-friendly motel near Hunter Valley Gardens, connected to a shopping center

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Photo gallery for Mercure Hunter Valley Gardens

Exterior
View from property
Exterior
Studio, 1 King Bed
Property grounds

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast available
  • Hot tub
  • Bar
  • Gym

Explore the area

Map
Cnr Broke And Macdonald Road, Pokolbin, NSW, 2320
  • Hunter Valley Gardens
    ‪1 min walk‬
  • Roche Estate
    ‪2 min walk‬
  • Hope Estate
    ‪17 min walk‬

Room options

View all photos for Superior Room, 1 King Bed

Premium bedding, minibar, desk, laptop workspace

Superior Room, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed

Studio, 1 King Bed

Studio, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 2 Double Beds

Studio, 2 Double Beds

Studio, 2 Double Beds

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

About the area

Pokolbin

Close to shopping.Within a 5-minute walk of this Pokolbin motel, you'll find Hunter Valley Gardens and Tempus Two Winery. Roche Estate and Brokenwood Wines are also within half a mile (1 km).
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What's nearby

  • Hunter Valley Gardens - 1 min walk - 0.0 km
  • Roche Estate - 2 min walk - 0.2 km
  • Brokenwood Wines - 9 min walk - 0.8 km
  • Hope Estate - 17 min walk - 1.5 km
  • Cypress Lakes Golf and Country Club - 4 min drive - 2.3 km

Getting around

  • Branxton Station - 15 min drive
  • Newcastle, NSW (NTL-Williamtown) - 53 min drive

Restaurants

  • ‪Leogate Estate Wines - ‬5 min drive
  • ‪Harrigan's Hunter Valley - ‬6 min walk
  • ‪Brokenwood Wines - ‬8 min walk
  • ‪Oak & Vine - ‬3 min drive
  • ‪Sabor Dessert Bar - ‬2 min drive

About this property

Mercure Hunter Valley Gardens

4.5-star family-friendly motel near Hunter Valley Gardens, connected to a shopping center
A winery is on site. Mercure Hunter Valley Gardens offers its guests a full-service spa, outdoor tennis courts, and an outdoor pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Wired Internet is free in public spaces.

A business center and meeting rooms are available. A children's pool, a 24-hour health club, and a hot tub are also featured at the family-friendly Mercure Hunter Valley Gardens. Self parking is free.

This 4.5-star Pokolbin motel is smoke free.

  • 72 guestrooms or units
  • 2 levels
  • 9 buildings
  • Meeting rooms
  • Winery on site
  • Deli
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • No smoking on site
  • Bar or lounge
  • Dining venue
Mercure Hunter Valley Gardens offers 72 accommodations, which are accessible via exterior corridors and feature minibars and complimentary newspapers. Beds feature premium bedding. Televisions come with cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.

This Pokolbin motel provides complimentary wired Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Heavenly Hunter has 2 treatment rooms. Services include facials, body scrubs, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Languages

English

Similar properties

Property entrance

Rydges Resort Hunter Valley

  • Pool
  • Hot tub
  • Spa
  • Waterslide
4.3 out of 5, Excellent, 1,000 reviews
The price is CA $184
CA $202 total
includes taxes & fees
Jun 22 - Jun 23
Rydges Resort Hunter Valley

Property amenities

Family friendly

  • Arcade/game room
  • Children's games
  • Children's pool
  • Crib (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Mini golf
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free wired internet

Parking and transportation

  • Electric car charging station on site
  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; AUD 35 to 35 for adults and AUD 14 to 14 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 2 outdoor tennis courts
  • 24-hour health club
  • Arcade/game room
  • Basketball
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Helicopter/airplane tours
  • Hot tub
  • Library
  • Mini golf
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room
  • TV in common areas
  • Winery

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lever door handles
  • No elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 52-cm TV with cable channels

Bedroom

  • Crib (surcharge)
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10 PM
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: AUD 69.00
Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
The front desk is open daily from 7 AM - 10 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 25.0 per night.
  • Cribs (infant beds) are available for AUD 15.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately AUD 35.00 to 35.00 for adults, and AUD 14.00 to 14.00 for children
  • Late check-out fee: AUD 69.00 (subject to availability)
  • Crib (infant bed) fee: AUD 15.0 per night
  • Rollaway bed fee: AUD 25.0 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Mercure Hunter Valley Gardens Pokolbin
Mercure Resort Hunter Valley Gardens Pokolbin
Mercure Hotel Pokolbin
Mercure Hunter Valley Resort Pokolbin
Mercure Resort Hunter Valley Gardens Hotel Pokolbin
Mercure Hunter Valley Pokolbin
Mercure Hunter Valley
Mercure Resort Hunter Valley Gardens
Mercure Hunter Valley Gardens
Mercure Resort Hunter Valley Gardens Greater Newcastle/Pokolbin
Mercure Hunter Valley Resort
Mercure Hunter Valley Gardens Motel
Mercure Resort Hunter Valley Gardens
Mercure Hunter Valley Gardens Pokolbin
Mercure Hunter Valley Gardens Motel Pokolbin

Mercure Hunter Valley Gardens Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 449 out of 1003 reviews
Rating 8 - Good. 354 out of 1003 reviews
Rating 6 - Okay. 131 out of 1003 reviews
Rating 4 - Poor. 45 out of 1003 reviews
Rating 2 - Terrible. 24 out of 1003 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Valerie

Stayed 2 nights in Feb 2025

10/10 Excellent

Susan and Steven

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort

Great place to gather with friends

Fabulous stay, wonderful facilities, lovely dip in the swimming pool. Gathered here.with a group of friends, perfect location for a wine tour which if course we did. Staff friendly. Will stay again
Stayed 2 nights in Feb 2025

6/10 Okay

Chris

Travelled with group
Disliked: Property conditions & facilities
The reception staff on arrival were less than helpful. We were assigned upstairs rooms (no lifts!) which was no good for one lady. To reach the pool was very inconvenient General cleanliness was lacking. Cudos to Hayley -reception - on our last night. Cleaners were knocking on the door at 9.30 when checkout was 10. Not very professional. Will not be returning!
Stayed 2 nights in Feb 2025

8/10 Good

Katrina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location if you want to be close to the Gardens. A bit weird that some of the rooms open out to the street and there is no fence or security.
Stayed 2 nights in Feb 2025

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location in Pokolbin, studio king bed room was very spacious, well appointed and maintained. Room service was great. Staff attentive and responsive.
Stayed 2 nights in Jan 2025

4/10 Poor

Stuart

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Understaffed, The food was below par both diner and breakfast. Mg wife and I wanted to return our rooms and perhaps take a bath before bed only to find that the bath was not clean and had hair in it from previous guest extremely unsanitary.
Stayed 1 night in Feb 2025

6/10 Okay

Christine

Stayed 2 nights in Jan 2025

10/10 Excellent

Edward

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet and comfortable room.
Stayed 2 nights in Jan 2025

10/10 Excellent

Stephen

Travelled with family
Excellent location to discover Hunter Valley. Spacious rooms, very clean and plenty of parking space. Excellent facilities including excess to a good gym. Particularly enjoyed the pool and hot tub.
Stayed 2 nights in Jan 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

janis

Stayed 2 nights in Jan 2025

6/10 Okay

Adam

Stayed 2 nights in Jan 2025

10/10 Excellent

Craig

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

4/10 Poor

Prakash

Stayed 1 night in Jan 2025

10/10 Excellent

Belinda

Stayed 1 night in Jan 2025

8/10 Good

Lynne

Travelled with family

Very convenient

Nice location, older hotel. No problems
Stayed 1 night in Dec 2024

6/10 Okay

Yvonne

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was an issue on check in that I had only booked one room when I had booked two. It was seemingly a fault from the last minute website not feeding through to the hotel. The woman at reception was not overly helpful and just kept saying she only had one room booking despite me showing evidence I booked two and my bank transaction showing I had for two rooms. I had to ask if there was a second room, which there was but then I was going to be charged again for the room. The manager stepped in to help and said she would fix it as she could see I had booked and paid for two rooms. After this, everything was good. Lovely food and great service from the restaurant. The room was spacious and comfortable and a lovely pool.
Stayed 1 night in Jan 2025

10/10 Excellent

Georgina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Jun

Stayed 1 night in Dec 2024

8/10 Good

Jun

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Jan 2025

8/10 Good

Jai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked our stayed at hotel. The hotel is situated in Hunter Valley Gardens with lot of wineries at a close by distance. Christmas lights spectacular is at walking distance and enjoyed the walk at night. Overall experience was good.
Stayed 1 night in Dec 2024

10/10 Excellent

Jo-Anne

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely room, really enjoyed the spa
Stayed 2 nights in Dec 2024

10/10 Excellent

Damian

Travelled with family
Liked: Staff & service, property conditions & facilities
We had a great time with the staff making our time here memorable special mention to Big W
Stayed 1 night in Dec 2024

8/10 Good

Terry

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was very reasonably priced for the value you received
Stayed 1 night in Nov 2024

10/10 Excellent

Emlyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024