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Novotel Porto Gaia

4.0 star property
Family-friendly 4-star hotel near Norte Shopping

Choose dates to view prices

Photo gallery for Novotel Porto Gaia

Breakfast served
Breakfast served
Bar (on property)
Interior entrance
2 outdoor pools, sun loungers

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Lugar Das Chas, Afurada, Vila Nova de Gaia, 4400
  • Place, Arrabida Shopping
    ‪3 min walk‬
  • Place, University of Porto
    ‪12 min walk‬
  • Place, Cais de Gaia
    ‪20 min walk‬
  • Airport, Porto (OPO-Dr. Francisco de Sa Carneiro)
    ‪11 min drive‬

Room options

View all photos for Executive Room, Sea View

Minibar, in-room safe, desk, laptop workspace

Executive Room, Sea View

8.4 out of 10
Very good
(6 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Family Room

Minibar, in-room safe, desk, laptop workspace

Family Room

7.8 out of 10
Good
(7 reviews)
  • 22 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 Double Bed and 1 Large Twin Sofa Bed

View all photos for Superior Room

Minibar, in-room safe, desk, laptop workspace

Superior Room

9.0 out of 10
Wonderful
(2 reviews)
  • 22 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Standard Double Room

Minibar, in-room safe, desk, laptop workspace

Standard Double Room

7.6 out of 10
Good
(26 reviews)
  • 22 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Twin Room

Minibar, in-room safe, desk, laptop workspace

Standard Twin Room

8.4 out of 10
Very good
(5 reviews)
  • 22 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

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About the area

Vila Nova de Gaia

São Pedro da Afurada stay.Your stay at this São Pedro da Afurada hotel places you within 2 miles (3 km) of Arrabida Shopping and University of Porto. Porto Botanical Garden and Cais de Gaia are also within 2 miles (3 km).

What's nearby

  • Arrabida Shopping - 3 min walk - 0.3 km
  • University of Porto - 12 min walk - 1.0 km
  • Cais de Gaia - 20 min walk - 1.7 km
  • Crystal Palace Gardens - 2 min drive - 1.5 km
  • Casa da Música - 2 min drive - 2.2 km

Getting around

  • Coimbroes Station - 3 min drive
  • Museu C. Elétrico Stop - 3 min drive
  • Porto Airport (OPO) - 27 min drive

Restaurants

  • ‪Café Central da Afurada - ‬11 min walk
  • ‪O Forninho Da Afurada - ‬11 min walk
  • ‪100 Montaditos - ‬14 min walk
  • ‪Casa F. C. Porto - ‬11 min walk
  • ‪Casa do Pescador - ‬11 min walk

About this property

Novotel Porto Gaia

Family-friendly 4-star hotel near Norte Shopping
As a guest of Novotel Porto Gaia, you'll find 2 outdoor swimming pools, a seasonal outdoor pool, and a children's pool. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

A 24-hour business center and 4 meeting rooms are available. Event space at this hotel measures 646 square feet (60 square meters) and includes conference space. A terrace, barbecue grills, and an arcade/game room are also featured at the family-friendly Novotel Porto Gaia. Free self parking is available.

This 4-star Vila Nova de Gaia hotel is smoke free.

  • 93 guestrooms or units
  • 4 levels
  • 646 sq ft of conference space
  • 60 sq m of conference space
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Novotel Porto Gaia offers 93 accommodations, which are accessible via exterior corridors and feature minibars and laptop-compatible safes. 40-cm LCD televisions come with cable channels. Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

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includes taxes & fees
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Property amenities

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • In-room crib
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 17 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Playground
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 40-cm LCD TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: 50 percent of room rate
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
All guests, including children, must present a valid identity card or passport with photo, or equivalent document (such as a birth certificate) at check-in. Per property policy, minors younger than 18 who are not accompanied by their parents should present a notarized permission letter from a parent or guardian. Additional check-in policies apply.

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per night
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.50 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 17 per person
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: 50 percent of room rate (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and Eurocard. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Property Registration Number 303

We should mention

  • The seasonal pool will open in April and close in September.
  • Up to 2 children 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Novotel Gaia
Novotel Gaia Porto
Novotel Porto
Novotel Porto Gaia
Novotel Porto Hotel
Novotel Porto Hotel Gaia
Porto Gaia Novotel
Porto Novotel
Novotel Porto Gaia Hotel Vila Nova De Gaia
Novotel Porto Gaia Hotel
Novotel Porto Gaia Vila Nova De Gaia
Novotel Porto Gaia Hotel
Novotel Porto Gaia Vila Nova de Gaia
Novotel Porto Gaia Hotel Vila Nova de Gaia

Novotel Porto Gaia Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 414 out of 1000 reviews
Rating 8 - Good. 440 out of 1000 reviews
Rating 6 - Okay. 102 out of 1000 reviews
Rating 4 - Poor. 33 out of 1000 reviews
Rating 2 - Terrible. 11 out of 1000 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you are visiting Porto with a car this is the place to stay. Easy parking. Close to the old city. We drive into the old Porto at night and got lucky with parking but if I had to do it again I would uber it in and walk around. The sunset from this property is stunning. Stunning over the Atlantic. Hotel was very comfortable.
Stayed 1 night in Sep 2025

4/10 Poor

Ludovico

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
very dated ! no coffee in rooms , restaurant very limited food and very expensive , staff doesn't speak english i would not recommend or stay again
Stayed 5 nights in Sep 2025

6/10 Okay

VICTOR

Liked: Property conditions & facilities
Np
Stayed 2 nights in Sep 2025

10/10 Excellent

Gordon

Liked: Cleanliness
Stayed 1 night in Sep 2025

6/10 Okay

ELIZABETH

Stayed 1 night in Jul 2025

10/10 Excellent

DANIEL

Stayed 2 nights in Aug 2025

6/10 Okay

Amanda

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
The staff was great! However, the hotel restaurant had limited food options and the price was expensive. The hotel room was very small and outdated.
Stayed 1 night in Jul 2025

8/10 Good

Michelle

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay with parking if you are driving up from Lisbon to Porto. Quick Uber to the Riberia area of Porto
Stayed 1 night in Jul 2025

6/10 Okay

Laura

Travelled with family, Travelled with family and small children
It was okay
Stayed 2 nights in Jul 2025

10/10 Excellent

Andrei, Dolbeau-Mistassini

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
I likes everything about my stay
Stayed 6 nights in Jun 2025

2/10 Terrible

Paulo

Travelled with family
Disliked: Cleanliness, property conditions & facilities
We arrived late to find a rough and dirty room. It was hot and the AC was not working. The staff couldn't provide a fan. We slept eith the windows open but there was no wind and the room was very hot. The sofa bed broke two of its support planks and I had to sleep in a hole and no support for my hips. When we woke up there was a bed bug filled with blood crawling next to my son, which probably fed on him through the night. We just packed our things and left, 8 hours after checking in. Worst hotel experience I had in my life. They refused to refund me for the night.
Stayed 2 nights in Apr 2025

10/10 Excellent

Bismarck G

Stayed 1 night in Apr 2025

10/10 Excellent

Murali

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

KUNAL

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Mogens, RICHMOND

Stayed 1 night in Sep 2024

4/10 Poor

Rohit

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities
To provide some context I’m a Marriott person however in Portugal, Marriott would not allow a family of 4 to stay in 1 room. Therefore I booked Novotel in Gaia as they allowed it. Note I was coming from the Novotel from Lisbon (which I give it a 4 star and overall was very pleased with my stay) to the Novotel in Gaia/Porto, I was very disappointed (the service, room and overall ambience of this hotel is below Novotel standards especially when comparing to Lisbon). I read mixed reviews before booking but took the risk. This is at best a 2 star hotel with a very dated look and feel which is in need of serious upgrade. The rooms were small, very dated and the washroom was very uncomfortable. The vibe and feel is no where near a 4 or even 3 star hotel. The breakfast was decent though and the pool looked to be clean as families were enjoying it seemed compared to prior reviews I read. Also the location is away from all the action. I booked 4 nights at this hotel and within few hours of checking in I cancelled the rest of my stay and booked an Airnb in downtown Porto (Reiberio) walking distance to all the key sites and was a 2 bedroom apartment and was awesome. To confirm I stayed here for only 1 night. The front desk (Maria) was kind enough to cancel my reservation and was helpful. However if you are traveling with your family and want to enjoy a better experience? I would not recommend Novotel Gaia. If you are on a budget then this hotel might serve your purpose.
Stayed 4 nights in Sep 2024

10/10 Excellent

Cristina

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Cristina

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

lyndon

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Pool is small and crowded but fine and not many in Porto. BBQ night was poor. Should have gone out. Room was fine. Location is short Uber to everywhere but not mention walkable.
Stayed 1 night in Aug 2024

10/10 Excellent

DAMARIS watiri

Travelled with family
Liked: Cleanliness, staff & service, amenities
Beautiful hotel.
Stayed 5 nights in Jul 2024

8/10 Good

Michael

Travelled with family
Good value, but site only accessible by car.
Stayed 4 nights in Jul 2024

10/10 Excellent

MAXFORD

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to lots of places of interest.
Stayed 1 night in Jul 2024

6/10 Okay

Ummul, Carteret

Liked: Cleanliness, staff & service
Air conditioning was not good
Stayed 1 night in Jun 2024

8/10 Good

Carl

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Quiet and out of the way. Don’t expect city center, but Uber helps a lot. Breakfast was the same every day, save for one item (main) that changes. You can’t bring your room towel to the pool. You have to buy a pool towel. It’s the hotel rule. I bought two. Guess what? You see many people who don’t follow that rule. They blatantly have their room towels out. Odds they enforcement of the rule? No.
Stayed 4 nights in Jun 2024

8/10 Good

Mohammed

Stayed 5 nights in Jun 2024