Homewood Suites by Hilton Raleigh - Crabtree Valley

3.0 star property
Hotel near Crabtree Valley Mall in Raleigh

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Photo gallery for Homewood Suites by Hilton Raleigh - Crabtree Valley

Terrace/patio
Reception
Front of property - evening/night
Reception
Studio Suite, 1 Queen Bed | Living area

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
5400 Homewood Banks Dr, Raleigh, NC, 27612
  • Place, Crabtree Valley Mall
    ‪12 min walk‬
  • Place, Laurel Hills Park
    ‪2 min drive‬
  • Place, North Carolina State University
    ‪4 min drive‬
  • Airport, Raleigh, NC (RDU-Raleigh - Durham Intl.)
    ‪15 min drive‬

Room options

Suite, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 37 sq m
  • Sleeps 5
  • 1 King Bed

Suite, 2 Bedrooms, Non Smoking

  • 37 sq m
  • 2 bedrooms
  • Sleeps 9
  • 1 King Bed and 2 Double Beds

Studio Suite, 1 Queen Bed

8.4 out of 10
Very good
(19 reviews)
  • 37 sq m
  • Sleeps 3
  • 1 Queen Bed

Suite, 2 Double Beds

7.4 out of 10
Good
(31 reviews)
  • 37 sq m
  • Sleeps 6
  • 2 Double Beds

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

8.8 out of 10
Excellent
(3 reviews)
  • 37 sq m
  • Sleeps 4
  • 1 King Bed

Suite, Accessible, Non Smoking

  • 37 sq m
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

Suite, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

8.0 out of 10
Very good
(3 reviews)
  • 37 sq m
  • Sleeps 6
  • 2 Double Beds

Suite, 2 Double Beds, Accessible (Mobility & Hearing, Roll-in Shower)

  • 37 sq m
  • Sleeps 6
  • 2 Double Beds

Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Balcony

7.6 out of 10
Good
(8 reviews)
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed

Suite, 1 King Bed

8.4 out of 10
Very good
(42 reviews)
  • 37 sq m
  • Sleeps 5
  • 1 King Bed

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About the area

Raleigh

Northwest Raleigh stay.With a stay at this Northwest Raleigh hotel, you'll be within half a mile (1 km) of Crabtree Valley Mall and 2 miles (3 km) of Laurel Hills Park. Shelley Lake Park and North Hills Shopping Center are also within 3 miles (5 km).

What's nearby

  • Crabtree Valley Mall - 12 min walk - 1.0 km
  • Laurel Hills Park - 2 min drive - 2.1 km
  • North Carolina State University - 4 min drive - 5.6 km
  • Lenovo Center - 5 min drive - 7.0 km
  • Duke University - 26 min drive - 44.2 km

Getting around

  • Raleigh Union Station - 13 min drive
  • Raleigh-Durham International Airport (RDU) - 15 min drive

Restaurants

  • ‪Panera Bread - ‬8 min walk
  • ‪Auntie Anne's - ‬12 min walk
  • ‪The Cheesecake Factory - ‬13 min walk
  • ‪Starbucks - ‬13 min walk
  • ‪Seasons 52 - ‬12 min walk

About this property

Homewood Suites by Hilton Raleigh - Crabtree Valley

Hotel near Crabtree Valley Mall in Raleigh
Homewood Suites by Hilton Raleigh - Crabtree Valley offers its guests a fitness center and a seasonal outdoor pool. Public spaces have free WiFi. Business amenities include a 24-hour business center and a meeting room. Free breakfast is served daily. A free area shuttle within 3 mi is available. Barbecue grills, multilingual staff, and a fireplace in the lobby are also featured at the business-friendly Homewood Suites by Hilton Raleigh - Crabtree Valley. Free self parking is available.
  • 1 building
  • 137 guestrooms or units
  • 7 levels
  • Built in 1998
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Convenience store
  • BBQ grill(s)
  • Fireplace in lobby
  • Television in lobby
  • Onsite shopping
  • Elevator
  • 1 conference room
Homewood Suites by Hilton Raleigh - Crabtree Valley offers 137 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas and include sofa beds. 32-inch LCD televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, microwaves, and separate dining areas.

This Raleigh hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Similar properties

Property amenities

Family friendly

  • Free area shuttle
  • Grocery/convenience store
  • In-room crib
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Pool gate
  • Seasonal outdoor pool
  • Separate in-room dining area

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle up to 3 mi
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Free manager's reception (select days)

Things to do

  • Gym
  • Seasonal outdoor pool
  • Shopping
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 32-inch LCD TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator
  • Separate dining area
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Maximum 2 pets

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 75 per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • The seasonal pool will open in May and close in September.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Homewood Suites Crabtree
Homewood Suites Hilton Crabtree
Homewood Suites Hilton Crabtree Hotel
Homewood Suites Hilton Crabtree Hotel Raleigh Valley
Homewood Suites Hilton Raleigh Crabtree Valley
Homewood Suites Hilton Raleigh Crabtree Valley Aparthotel
Homewood Suites Hilton Crabtree Valley Aparthotel
Homewood Suites Hilton Crabtree Valley
Homewood Suites by Hilton Raleigh Crabtree Valley
wood Suites Hilton Raleigh Cr
Homewood Suites by Hilton Raleigh Crabtree Valley
Homewood Suites by Hilton Raleigh - Crabtree Valley Hotel
Homewood Suites by Hilton Raleigh - Crabtree Valley Raleigh

Homewood Suites by Hilton Raleigh - Crabtree Valley Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 431 out of 1005 reviews
Rating 8 - Good. 214 out of 1005 reviews
Rating 6 - Okay. 170 out of 1005 reviews
Rating 4 - Poor. 92 out of 1005 reviews
Rating 2 - Terrible. 98 out of 1005 reviews

7.6/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Michael

Travelled with family
Liked: Staff & service, room comfort
Stayed 3 nights in Sep 2025

4/10 Poor

Angela

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
This hotel was very run down The walls were busted up and fixed poorly Sticky gum all over the carpet Cobwebs in every corner
Stayed 3 nights in Sep 2025

10/10 Excellent

Brandon

Stayed 1 night in Sep 2025

10/10 Excellent

Antonio

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and Quiet
Stayed 1 night in Sep 2025

6/10 Okay

Lisa

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
My ice maker didn’t work and kitchen sink wouldn’t drain, the garbage disposal was not working. It was hot in my room no matter how low I turned the ac down.
Stayed 2 nights in Sep 2025

2/10 Terrible

Michael

Travelled with family
Disliked: Cleanliness, property conditions & facilities

STINKY WEDDING

Wallpaper and floor trim hanging off the walls, one elevator didnt work, and we had NO TOWELS from Saturday to Sunday. We were at a wedding, my daughter's wedding, and had to attend the reception WITHOUT showers! they would not give us pool towels or towels from other rooms. I've requested a refund for 1 day from each of the 3 rooms i rented for the weekend.
Stayed 3 nights in Sep 2025

6/10 Okay

Michael

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities

Stinky Wedding Party!!

The room was fine, it was clean, the hallway looked under construction with wallpaper hanging off and floor trim pulled up, but it wasn't an issue. There was only 1 elevator working. The biggest issue was NO TOWELS on the final 2 days. They wouldn't make exceptions to policy and give us pool towels, they wouldn't give us towels from unoccupied rooms. Their concern was for people using the pools and new people renting rooms the next day. Well...WHAT ABOUT US?? We were there for a WEDDING and couldn't take showers!! Ridiculous!
Stayed 3 nights in Sep 2025

10/10 Excellent

william

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was wonderful, the bed was super soft and the room was very up to standards of myself and my wife. The staff were wonderful and very nice especially rhe front desk and lady who was working in the kitchen area.
Stayed 1 night in Sep 2025

8/10 Good

Robert

Business traveller
Liked: Cleanliness, staff & service, amenities
No welcome info, pen or notepad in room.
Stayed 3 nights in Sep 2025

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Would stay again
Stayed 1 night in Sep 2025

6/10 Okay

Nicol, Villanova

Business traveller
Liked: Cleanliness, staff & service
The property is in a corner with a very dirty outside entrance. Shady people walking around and 1 working elevator. Front desk people were kind upon checking in but not around whenever I entered. It didn’t feel all that safe. Nothing happened but I didn’t get an overall sense of safety and quality. A lot of construction workers and men walking around outside.
Stayed 2 nights in Sep 2025

10/10 Excellent

lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice stay
Stayed 1 night in Sep 2025

10/10 Excellent

Alida

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

2/10 Terrible

Venustiano, Galloway

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Only 1 elevator working. Only 1 small luggage cart. BAD!!!!
Stayed 2 nights in Aug 2025

10/10 Excellent

James

Stayed 2 nights in Jun 2025

10/10 Excellent

Susie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful and friendly.
Stayed 4 nights in Aug 2025

6/10 Okay

Nong

Business traveller
Stayed 2 nights in Jul 2025

10/10 Excellent

Canny

Liked: Cleanliness, staff & service, property conditions & facilities
The room is clean and the location is nice.
Stayed 2 nights in Aug 2025

4/10 Poor

Amanda

Business traveller, Travelled with pets
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Staff was amazing but the property has seriously went downhill over the past couple of years I have been staying here when in town for work.
Stayed 2 nights in Aug 2025

10/10 Excellent

Robert

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Jekneika, Kinston

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's was a very nice place. We had a bad experience at another one and we left but this one definitely made up for it
Stayed 2 nights in Aug 2025

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

8/10 Good

Devala

Liked: Cleanliness, staff & service

Not the worst

I read reviews that were saying this was an awful outdated hotel. Yes it is a bit outdated but my room was way larger than I anticipated. One of the elevators still isn't working. The veil fan made a lot of noise if I turned it on high. My carpet in the bedroom portion of my suite was torn. The sheets are all that thick and the pillows weren't great. I would stay here again but would request the same room since I k ow what to expect.
Stayed 1 night in Aug 2025

6/10 Okay

Jonathan

Travelled with family and small children
Liked: Staff & service, amenities
Cleanliness and property condition just ok. Staff likewise not stupid or hostile, but not really into their jobs. Kitchen in the suite had the standard minimum but want very nice. Water temp and HVAC worked well. One of two elevators was out, so the waits were longer than they should have been but not terrible. I somehow expected a better breakfast but it was pretty dismal two star standard. Bedroom door and some outside doors close but don't actually latch unassisted so they are often unlocked. Other guests were friendlier than in most hotels, greeting us in passing, in a nice way.
Stayed 1 night in Aug 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Close to shopping. Super Safe and quiet area
Stayed 2 nights in Aug 2025