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MainStay Suites Raleigh - Cary

2.5 star property
Hotel near Crossroads Plaza in Cary

Choose dates to view prices

Photo gallery for MainStay Suites Raleigh - Cary

Standard Room, 1 Queen Bed, Non Smoking
Lobby
Breakfast area
Reception
Suite, 2 Double Beds, Non Smoking

Reviews

6.8 out of 10

Popular amenities

  • Kitchen
  • Pet-friendly
  • 24/7 front desk
  • Gym
  • Laundry
  • Parking included

Explore the area

View in a map
1020 Buck Jones Rd, Cary, NC, 27606
  • North Carolina State Fairgrounds
    ‪4 min drive‬
  • Carter-Finley Stadium
    ‪5 min drive‬
  • Lenovo Center
    ‪5 min drive‬
  • Raleigh, NC (RDU-Raleigh - Durham Intl.)
    ‪14 min drive‬

Room options

View all photos for Suite, 1 Queen Bed with Sofa bed, Non Smoking

Full-size fridge, microwave, stovetop, dishwasher

Suite, 1 Queen Bed with Sofa bed, Non Smoking

  • 30 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub)

  • 28 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

  • 30 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking (Accessible Tub)

Room, 1 Queen Bed, Accessible, Non Smoking (Accessible Tub)

Room, 1 Queen Bed, Accessible, Non Smoking (Accessible Tub)

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Double Beds, Non Smoking

Suite, 2 Double Beds, Non Smoking

Suite, 2 Double Beds, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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About the area

Cary

In shopping district.You'll find Crossroads Plaza and Cary Towne Center within 2 miles (3 km) of this hotel. Lake Johnson and North Carolina State Fairgrounds are also within 3 miles (5 km).

What's nearby

  • WakeMed Soccer Park - 2 min drive - 2.0 km
  • Cary Towne Center - 3 min drive - 4.0 km
  • North Carolina State Fairgrounds - 4 min drive - 3.7 km
  • Carter-Finley Stadium - 5 min drive - 6.9 km
  • Lenovo Center - 5 min drive - 7.6 km

Getting around

  • Cary Station - 7 min drive
  • Raleigh-Durham International Airport (RDU) - 14 min drive

Restaurants

  • ‪Starbucks - ‬2 min drive
  • ‪McDonald's - ‬18 min walk
  • ‪Chick-fil-A - ‬17 min walk
  • ‪Starbucks - ‬19 min walk
  • ‪Cook Out - ‬15 min walk

About this property

MainStay Suites Raleigh - Cary

Hotel near Crossroads Plaza in Cary
As a guest of MainStay Suites Raleigh - Cary, you'll find a 24-hour fitness center, barbecue grills, and a vending machine. Public spaces have free WiFi. MainStay Suites Raleigh - Cary also features a picnic area, coffee/tea in a common area, and laundry facilities. Free self parking is available.

This Cary hotel is smoke free.

  • 1 building
  • 79 guestrooms or units
  • 3 levels
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • BBQ grill(s)
  • Outdoor picnic space
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
MainStay Suites Raleigh - Cary offers 79 accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with satellite channels. Kitchenettes offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations.

This Cary hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Languages

English

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  • Pet-friendly
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Property amenities

Family friendly

  • In-room crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • 32-inch flat-screen TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Ice maker
  • Kitchenette
  • Microwave
  • Paper towels
  • Stovetop
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 10 per pet, per night, plus a one-time cleaning fee of USD 50.00
  • Only dogs are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.00 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 10 per pet, per night plus USD 50.00 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a smoke detector and window guards in each accommodation.

We should mention

  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hawthorn Suites Raleigh
Hawthorn Suites Wyndham Raleigh Aparthotel
Hawthorn Suites Wyndham Aparthotel Raleigh
Hawthorn Suites Wyndham Raleigh
Wyndham Raleigh
Hawthorn Suites Wyndham Raleigh/Cary Aparthotel Raleigh
Hawthorn Suites Wyndham Raleigh/Cary Aparthotel
Hawthorn Suites Wyndham Raleigh/Cary Raleigh
Hawthorn Suites Wyndham Raleigh/Cary
Hawthorn Suites by Wyndham Raleigh
Hawthorn Suites Wyndham Ralei

MainStay Suites Raleigh - Cary Reviews

Reviews

6.8
Rating 10 - Excellent. 270 out of 1000 reviews
Rating 8 - Good. 269 out of 1000 reviews
Rating 6 - Okay. 171 out of 1000 reviews
Rating 4 - Poor. 148 out of 1000 reviews
Rating 2 - Terrible. 142 out of 1000 reviews

7.0/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

8/10 Good

William

Stayed 7 nights in May 2025

2/10 Terrible

Daniela

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Don’t stay here
Stayed 2 nights in May 2025

2/10 Terrible

Jennifer

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Rude staff
Stayed 1 night in Mar 2025

6/10 Okay

June

Business traveller
Liked: Amenities
Was just there for a graduation and spent one night nothing too great about the hotel it was a little difficult to find because it was tucked away and the GPS rerouted to a confusing
Stayed 1 night in May 2025

2/10 Terrible

Daniela

Stayed 1 night in May 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Neat and convenient

A little hard to find (no signage). It was convenient once we found it but the shower head needs to be replaced and the light in the gym needs to stay on. Other than that it was a pleasant stay.
Stayed 1 night in May 2025

10/10 Excellent

William

Stayed 1 night in May 2025

10/10 Excellent

Mirium

Liked: Cleanliness, staff & service, property conditions & facilities
It was hard to find...weird location. But i enjoyed my stay
Stayed 1 night in May 2025

10/10 Excellent

Rosmary

Stayed 8 nights in May 2025

2/10 Terrible

Doug

Disliked: Cleanliness, property conditions & facilities
Horrible smell , noisy with people and animals at all times if the night . Staff denied canceling reservation
Stayed 9 nights in May 2025

2/10 Terrible

Prasad

Travelled with family
Disliked: Cleanliness
We ended up booking another property after seeing the condition, and talking to the rude front desk operator. We didn’t have the option for a refund, but decided we would rather stay at a clean decent place.
Stayed 1 night in May 2025

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities

Meh.

I understand it’s a budget hotel. However, the photos are outdated. The gym has 3 rickety old machines and there is no breakfast offered as advertised in the photos. Not a dealbreaker, but the facility should update the descriptions and photos so customers can have an adequate expectation.
Stayed 1 night in May 2025

4/10 Poor

KeVonna

Disliked: Cleanliness, amenities, property conditions & facilities
This property looks nothing like the pictures. I did not feel safe so I had to book another reservation. The front desk clerk was nice though. The spaces are outdated and gives “dirty”. The bottom of the doors are dirty and everyone is loud. The furniture in the room are not the best. This property is the definition of “you get what you pay for”.
Stayed 1 night in May 2025

2/10 Terrible

Chelsea

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Room we booked was not available. Put us in a room with a pull out, no sheets provided. Was near loud dogs barking in other rooms. Just not was expected nor what we paid for.
Stayed 1 night in May 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2025

10/10 Excellent

Marlene, North East

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for 4 night. Our room was clean and quiet. Great value for the money.
Stayed 4 nights in Apr 2025

10/10 Excellent

Bill

Stayed 1 night in Apr 2025

10/10 Excellent

Joseph

Stayed 1 night in Apr 2025

2/10 Terrible

Lynn

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible hotel

I never checked in. The front desk clerk was extremely rude and gave awful customer service. The hotel was super nasty and homeless people were everywhere. Did not feel safe staying there so I never checked in. Choose to stay at La Quinta Inn much nicer and cleaner.
Stayed 1 night in Apr 2025

6/10 Okay

Ethan

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
Needs an update
Stayed 2 nights in Apr 2025

10/10 Excellent

Geovanni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We can cook while staying
Stayed 4 nights in Apr 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 7 nights in Apr 2025

8/10 Good

Tanesha

Stayed 1 night in Apr 2025

6/10 Okay

Alesha

Disliked: Cleanliness, property conditions & facilities, room comfort

Very Dirty

Needed something just for a few days and based on the price, I think I was still expecting a little bit better. Checked in had to move rooms three times due to the rooms being dirty. Finally, I stuck with the third room however, there was hair on top of the bed in the sheets stains on the curtains kitchen was dirty, but I did not have any other options so had to stick it out. If you don’t mind cleaning everything yourself and need something with the kitchen then this could work for you. But if you want something, three stars are better. This is not the place.
Stayed 4 nights in Apr 2025

10/10 Excellent

Ingram

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 2 nights in Apr 2025