2/10 Terrible
Melissa
May 7, 2025
I had a reservation for May 6th paid in full. I called the hotel to add another night to my stay. They said it would not be a problem over the phone. I arrived at the hotel and was told that I needed to call Expedia to pay for the additional night. I called Expedia and my call was disconnected 4 times. Ultimately the hotel told me that I had to pay them for the night I had already paid for and the additional night and then dispute the charge with Expedia. I was almost 3 hours from home without a hotel to sleep in. I would think that the hotel could just have had me pay for the additional night at the site. Expedia didn’t help me either.
Melissa
Stayed 1 night in May 2025