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Birchwood Spa Motel

3.0 star property
3-star motel in Whakarewarewa

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Photo gallery for Birchwood Spa Motel

Garden
Exterior detail
Lobby sitting area
Front of property
Free WiFi

Reviews

7.8 out of 10
Good

Popular amenities

  • Hot tub
  • Free WiFi
  • Laundry
  • Room service
  • Housekeeping

Explore the area

View in a map
6 Sala Street, Rotorua, Bay of Plenty, 3010
  • Place, Whakarewarewa: The Living Maori Village
    ‪5 min walk‬
  • Place, Te Puia New Zealand Maori Arts and Crafts Institute
    ‪10 min walk‬
  • Place, Redwoods Whakarewarewa Forest
    ‪11 min walk‬
  • Airport, Rotorua (ROT-Rotorua Regional)
    ‪9 min drive‬

Room options

About the area

Rotorua

Whakarewarewa stay.Within a 10-minute walk of this Whakarewarewa motel, you'll find Whakarewarewa: The Living Maori Village and Rotorua Golf Club. Whakarewarewa Thermal Reserve and Te Puia New Zealand Maori Arts and Crafts Institute are also within 2 miles (3 km).
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What's nearby

  • Whakarewarewa: The Living Maori Village - 5 min walk - 0.5 km
  • Rotorua Golf Club - 6 min walk - 0.6 km
  • Te Puia New Zealand Maori Arts and Crafts Institute - 10 min walk - 0.9 km
  • Whakarewarewa Thermal Reserve - 10 min walk - 0.9 km
  • Redwoods Whakarewarewa Forest - 11 min walk - 1.0 km

Getting around

  • Rotorua (ROT-Rotorua Regional) - 9 min drive

Restaurants

  • ‪Ciabatta Bakery - ‬3 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Delhi Hut - ‬4 min drive
  • ‪Pataka Kai - ‬10 min walk
  • ‪Pantry D'or - ‬16 min walk

About this property

Birchwood Spa Motel

3-star motel in Whakarewarewa
As a guest of Birchwood Spa Motel, you'll find a hot tub, barbecue grills, and multilingual staff. Public spaces have free WiFi. Birchwood Spa Motel also features tour/ticket assistance, a garden, and laundry facilities.

This 3-star Rotorua motel is smoke free.

  • 17 guestrooms or units
  • Dry cleaning
  • Self-service laundry
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Garden
  • BBQ grill(s)
  • No smoking on site
Birchwood Spa Motel offers 17 accommodations with coffee/tea makers and hair dryers. Guests can make use of the in-room refrigerators and microwaves.

This Rotorua motel provides complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Housekeeping is provided daily.

Similar properties

View from room
Rydges Rotorua
  • Pool
  • Hot tub
  • Parking included
  • Free WiFi
4.1 out of 5, Very good, 1,124 reviews
The price is CA $114
CA $132 total
includes taxes & fees
Mar 25 - Mar 26
Rydges Rotorua

Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Roundtrip airport shuttle (surcharge)

Things to do

  • Hot tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

Room amenities

Entertainment

  • Flat-screen TV with premium channels

Bathroom

  • Hair dryer
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Refrigerator
  • Room service

More

  • Heating

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 9 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

There is no front desk at this property
The host will greet guests on arrival
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for NZD 20.0 per stay.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: NZD 20.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Birchwood Spa
Birchwood Spa Motel
Birchwood Spa Motel Rotorua
Birchwood Spa Rotorua
Birchwood Hotel Rotorua
Birchwood Spa Motel Motel
Birchwood Spa Motel Rotorua
Birchwood Spa Motel Motel Rotorua

Frequently asked questions

How close is Birchwood Spa Motel to the airport?

Birchwood Spa Motel is 5.2 mi (9-min drive) away from the Rotorua (ROT-Rotorua Regional) airport, the closest popular airport to the property.

Does Birchwood Spa Motel have an airport shuttle?

Birchwood Spa Motel offers an airport shuttle.

Does Birchwood Spa Motel offer free breakfast?

Birchwood Spa Motel does not offer free breakfast.

Is there a casino at Birchwood Spa Motel?

No, there is no casino at this motel.

What time is check-in at Birchwood Spa Motel?

Check-in start time: 2 PM; Check-in end time: 9 PM.

Is there free parking at Birchwood Spa Motel?

Free parking is not available at this motel.

Does Birchwood Spa Motel have a pool?

Birchwood Spa Motel does not have a pool.

Does Birchwood Spa Motel have a spa?

There are no spa services available at this motel.

How close is Birchwood Spa Motel to downtown Rotorua?

Birchwood Spa Motel is 1.4 mi away from Rotorua.

Birchwood Spa Motel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 117 out of 359 reviews
Rating 8 - Good. 129 out of 359 reviews
Rating 6 - Okay. 78 out of 359 reviews
Rating 4 - Poor. 22 out of 359 reviews
Rating 2 - Terrible. 13 out of 359 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

Reviews

6/10 Okay

Michele

Travelled with partner
Disliked: Amenities
Thè T.V was placed on a small table where you had to look down from the bed. If T.V had been placed on wall in a higher position, it would have looked more inviting. Also, the T.V took up space on the small table/shelf which could have had either the crockery or toaster and jug placed on it so that they were all crammed into the little shelf they were placed on.
Stayed 1 night in Sep 2025

10/10 Excellent

Anton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesomeness on arrival at reception , Love this chill time 😊
Stayed 1 night in Jul 2025

8/10 Good

Shivani singh

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 2 nights in Jun 2025

10/10 Excellent

Rachel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was excellent had more than i needed. Access to the room the tub was awesome. Thats my motel everytime i visit rotorua. Thank you.
Stayed 1 night in Jun 2025

10/10 Excellent

Helen

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was ideal as a stopover. Everything was clean and ready for us - thank you to our hosts. As a studio unit, there is not a full kitchen (to wash dishes) but toaster, jug and fridge were ideal. Mattress firm and very comfortable. Outside private spa bath was lovely, it rained overnight andbit was awesome sitting in the tub under small shelter roof and watching rain fall.
Stayed 1 night in May 2025

10/10 Excellent

Dave

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Didnt like early morning 4am traffic noise from logging trucks
Stayed 1 night in May 2025

6/10 Okay

David

Stayed 2 nights in Apr 2025

10/10 Excellent

Tania

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay would go back there again loved the spa
Stayed 1 night in Apr 2025

4/10 Poor

Dani

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Host could barely speak a word of English, to the point where I almost wasn't able to check in. Smoke detector broken off ceiling, heated towel rail was broken, heating was broken.Tried to talk to Host through google translate. Heater was replaced, smoke alarm wasn't. That same day we never got house keeping and couldn't tell us why. Only given two very thin old towels. Stains on bedding, house keeping left our door unlocked after they did clean despite signage everywhere telling guests to make sure to lock up when going out.
Stayed 4 nights in Apr 2025

6/10 Okay

Pamela

Travelled with group
Room was ok large for two people...but the bathroom must have had a leak and the floor needs to be renewed it looked dirty, the toilet was not as clean as it should be with stains aswell as the sink.
Stayed 2 nights in Mar 2025

10/10 Excellent

S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very helpful and friendly
Stayed 3 nights in Feb 2025

6/10 Okay

ihipera

Travelled with partner
Disliked: Staff & service
Stayed 1 night in Feb 2025

2/10 Terrible

WAYNE

Did not even go to the room. Changed accommodation
Stayed 1 night in Feb 2025

2/10 Terrible

EDWARD

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I arrived early and asked if I could leave some luggage in a secure place. I was told no and no early checkin as the room was not ready. It turned out that it was ready so when the owner arrived about five minutes later they totally ignored me and told the receptionist it would cost an extra $20. The cost was not a problem as my luggage would be safe. The room was very tired and dirty in places this was not down to housekeeping but maintenance. Carpets were badly marked and in poor condition. The bathroom floor was not much better. There was no facilities to was the pots I had used and when I mentioned this I was informed it was not included. I didn’t try the jet bath outside as it looked like it had seen better days. Finally just before checkout everyone was treated to an almighty shouting match in mandarin between the male boss and male receptionist. Not once did I get a pleasant greeting or a simply hello. Need I say I’ll not be returning.
Stayed 2 nights in Feb 2025

2/10 Terrible

Michele

Travelled with partner
Nothing I like, unfriendly not help at all, ceating on the price,I not reccomande this place to nobody
Stayed 2 nights in Feb 2025

4/10 Poor

Albert

Liked: Staff & service
Disliked: Cleanliness
It was ok but noisy. Clean but not nice materials
Stayed 1 night in Feb 2025

8/10 Good

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, friendly staff. Had everything we needed to enjoy the area.
Stayed 2 nights in Feb 2025

10/10 Excellent

Sheena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service the most comfy sleep would definitely recommend n will definitely be back
Stayed 1 night in Jan 2025

8/10 Good

Audrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities
This property was perfect for the event we went to and a 3min drive to town 👍
Stayed 3 nights in Jan 2025

8/10 Good

Tevita David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice here.
Stayed 2 nights in Jan 2025

10/10 Excellent

Bev

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Moetahi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

4/10 Poor

Cassandra

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed for two nights there was a ball of hair stuck to the ground in the shower and mold on the celiling above also the light outside by the spa did not work my partner asked for milk on the second night and was told you only get one milk per stay it was very small our tea and coffee was not refilled the room was unclean however we made the most of our stay and the beds were comfortable and the hosts were nice enough but we would not return
Stayed 2 nights in Jan 2025

6/10 Okay

Anne

Stayed 2 nights in Jan 2025

2/10 Terrible

Heather

Liked: Staff & service
Disliked: Property conditions & facilities
We chose this motel because it had such a high rating. Maybe the other rooms are better but ours was dated and seriously run down. It so needs a make over. Staff were friendly and it was clean but no amount of cleanliness can make up for aged and worn chattels.
Stayed 1 night in Jan 2025