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JetPark Hotel Rotorua

4.0 star property
Family-friendly 4-star hotel near Eat Street

Choose dates to view prices

Photo gallery for JetPark Hotel Rotorua

Outdoor pool, open 7:00 AM to 10:00 PM, sun loungers
Daily continental breakfast (NZD 20 per person)
Exterior
Exterior
Interior detail

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Bar

Explore the area

View in a map
237 Fenton Street, Corner Victoria Street, Rotorua, 3010
  • Place, Tamaki Maori Village
    ‪8 min walk‬
  • Place, Polynesian Spa
    ‪11 min walk‬
  • Place, Eat Street
    ‪13 min walk‬
  • Airport, Rotorua (ROT-Rotorua Regional)
    ‪9 min drive‬

Room options

View all photos for Superior King Room

1 bedroom, premium bedding, in-room safe, iron/ironing board

Superior King Room

  • Sleeps 2

View all photos for Deluxe Twin Room

1 bedroom, premium bedding, in-room safe, iron/ironing board

Deluxe Twin Room

  • Sleeps 4

View all photos for Family Suite

1 bedroom, premium bedding, in-room safe, iron/ironing board

Family Suite

  • Sleeps 4

View all photos for Executive Suite

1 bedroom, premium bedding, in-room safe, iron/ironing board

Executive Suite

  • Sleeps 2

View all photos for Superior Twin room

Superior Twin room

Superior Twin room

9.2 out of 10
Wonderful
(27 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Twin room

Deluxe Twin room

Deluxe Twin room

8.2 out of 10
Very good
(13 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior King Room

Superior King Room

Superior King Room

8.8 out of 10
Excellent
(30 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite

Family Suite

Family Suite

8.8 out of 10
Excellent
(12 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Superior Two Double Room

1 bedroom, premium bedding, in-room safe, iron/ironing board

Superior Two Double Room

  • Sleeps 4

View all photos for Executive Suite

1 bedroom, premium bedding, in-room safe, iron/ironing board

Executive Suite

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the area

Rotorua

Heart of Rotorua.Within a 10-minute walk of this Victoria hotel, you'll find Tamaki Maori Village and Lake Rotorua. Also, Polynesian Spa is within half a mile (1 km) and Eat Street is within 2 miles (3 km).

What's nearby

  • Tamaki Maori Village - 8 min walk - 0.7 km
  • Polynesian Spa - 11 min walk - 1.0 km
  • Eat Street - 13 min walk - 1.1 km
  • Redwoods Whakarewarewa Forest - 4 min drive - 2.6 km
  • Skyline Rotorua - 7 min drive - 5.4 km

Getting around

  • Rotorua (ROT-Rotorua Regional) - 11 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Lotus Cafe & Bakery - ‬7 min walk
  • ‪Yaki Yaki - ‬7 min walk
  • ‪Capers Cafe + Store - ‬8 min walk
  • ‪Scope - ‬6 min walk

About this property

JetPark Hotel Rotorua

Family-friendly 4-star hotel near Eat Street
JetPark Hotel Rotorua offers its guests an outdoor pool and a hot tub. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A library, tour/ticket assistance, and a garden are also featured at the family-friendly JetPark Hotel Rotorua. Limited free parking is available on a first-come, first-served basis.

This 4-star Rotorua hotel is smoke free.

  • 63 guestrooms or units
  • 3 levels
  • 2 buildings
  • Built in 2002
  • Poolside lounge chairs
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Library
  • Garden
  • Outdoor picnic space
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
JetPark Hotel Rotorua offers 63 air-conditioned accommodations with espresso makers and safes. Beds feature premium bedding. A pillow menu is available. Refrigerators and coffee/tea makers are provided. Rooms have partially open bathrooms. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Rotorua hotel provides complimentary wireless Internet access. 40-inch LED televisions come with satellite channels. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Family friendly

  • Children's games
  • Children's toys
  • Fenced pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Pool gate

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 6:30 AM to 10:00 AM for a fee: NZD 20 for adults and NZD 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Hot tub
  • Library
  • Outdoor pool
  • Playground

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (35 inch wide door)
  • Lever door handles
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 40-inch LED TV with cable/satellite channels

Bedroom

  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: NZD 30
Express check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately NZD 20 for adults and NZD 10 for children
  • Late check-out fee: NZD 30 (subject to availability)
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, Eurocard, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • Children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Quality Fenton
Quality Fenton Rotorua
Quality Inn Fenton
Quality Inn Fenton Rotorua
Quality Inn On Fenton Hotel Rotorua
Rotorua Ventura Hotel
Ventura Hotel Rotorua
Jet Park Hotel Rotorua
Jet Park Rotorua
Jet Park Hotel Rotorua
JetPark Hotel Rotorua Hotel
JetPark Hotel Rotorua Rotorua
JetPark Hotel Rotorua Hotel Rotorua

JetPark Hotel Rotorua Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 514 out of 1000 reviews
Rating 8 - Good. 370 out of 1000 reviews
Rating 6 - Okay. 78 out of 1000 reviews
Rating 4 - Poor. 26 out of 1000 reviews
Rating 2 - Terrible. 12 out of 1000 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Alicia, Burien

Liked: Cleanliness, amenities, property conditions & facilities
Clean, quiet, large room. Outdoor, nice pool. Kind staff.
Stayed 1 night in Jun 2025

10/10 Excellent

Xing

Stayed 2 nights in Jun 2025

2/10 Terrible

Yu, Edmonton

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very dirty and noisy.
Stayed 1 night in Jun 2025

10/10 Excellent

Marina

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice and clean, good size rooms, friendly and helpful staff. Rooms nice and quiet.
Stayed 2 nights in Jun 2025

6/10 Okay

Rachel

Stayed 1 night in Jun 2025

8/10 Good

Rita

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

8/10 Good

Gavin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Louise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely, helpful staff. Very comfortable room
Stayed 3 nights in Jun 2025

10/10 Excellent

Cherryrose

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in Jun 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

SR

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Ashley, Auckland

Liked: Cleanliness, property conditions & facilities
Clean room, has all you need for short stay, pool and spa, friendly staff.
Stayed 1 night in May 2025

8/10 Good

Bryan

Liked: Cleanliness, amenities, property conditions & facilities
Room was good
Stayed 1 night in May 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Raouf

Very good stuff
Stayed 2 nights in Dec 2024

10/10 Excellent

AMANDA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overnight stay

We booked a studio but given a free upgrade to a family unit - bit more space plus a kitchenette. Very clean, very comfortable. Unfortunately we were only here for a quick overnight stay on route - 24hr checkin and checkout available. Would love to stay here again.
Stayed 1 night in May 2025

10/10 Excellent

Zhenwei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Fiona

Stayed 2 nights in May 2025

8/10 Good

Giyora

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I stayed there for 1 night, had a spacious and modern ground floor unit. It was clean tidy and warm.
Stayed 1 night in May 2025

10/10 Excellent

Kayley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay.

Quick & easy check in. Ample parking. Close to shops/attractions (if you have a car). Room was clean & large. Bathroom was great with great shower pressure. Staff lovely. Overall excellent stay. No outside noise heard from the room.
Stayed 2 nights in May 2025

6/10 Okay

Jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the room was very spacious, clean & comfy. Unfortunately the a/c wasnt working, so it got pretty hit in the room. The staff was very helpful & gave us a fan, which worked OK, wouldve preferred a/c
Stayed 2 nights in May 2025

10/10 Excellent

holly

Liked: Amenities
Excellent staff amazing helped me out so much ! Wish i could have stayed longer
Stayed 2 nights in May 2025

10/10 Excellent

Kami

Stayed 1 night in May 2025

10/10 Excellent

Joanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beds were super comfy
Stayed 1 night in May 2025

8/10 Good

Winnie

Liked: Cleanliness, staff & service
A fairly far walk to the restaurants and shopping areas
Stayed 1 night in Apr 2025