Rydges Rotorua

4.5 star property
4.5-star luxury hotel in Whakarewarewa

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Photo gallery for Rydges Rotorua

Deluxe Room, 1 King Bed
Spa
Buffet
Garden
Suite, 1 Bedroom, City View

Reviews

8.2 out of 10
Very good

Popular amenities

Explore the area

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10 Tryon Street, Whakarewarewa, Rotorua, Bay of Plenty, 3043
  • Place, Whakarewarewa: The Living Maori Village
    ‪1 min walk‬
  • Place, Redwoods Whakarewarewa Forest
    ‪7 min walk‬
  • Place, Polynesian Spa
    ‪4 min drive‬
  • Airport, Rotorua (ROT-Rotorua Regional)
    ‪11 min drive‬

Room options

Deluxe King Room

  • Sleeps 2

Deluxe Accessible Queen Room

  • Sleeps 2

Superior Room, 2 Double Beds

7.8 out of 10
Good
(36 reviews)
  • 24 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed, Accessible

8.0 out of 10
Very good
(7 reviews)
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Queen Beds

9.0 out of 10
Wonderful
(32 reviews)
  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, Multiple Beds

9.4 out of 10
Exceptional
(6 reviews)
  • 24 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

Deluxe Room, Multiple Beds, Pool View

9.0 out of 10
Wonderful
(2 reviews)
  • 24 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(6 reviews)
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Pool View

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Queen Beds, Valley View

9.2 out of 10
Wonderful
(13 reviews)
  • 28 sq m
  • Valley view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed

8.4 out of 10
Very good
(28 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed (City Facing)

8.6 out of 10
Excellent
(4 reviews)
  • 27 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, City View

  • 54 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

Suite, 2 Bedrooms

  • 54 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Superior Room, Multiple Beds

8.2 out of 10
Very good
(51 reviews)
  • 24 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

One Bedroom Suite City View

  • Sleeps 2

Superior Double Double Room

  • Sleeps 4

Deluxe Queen Double Room

  • Sleeps 4

Deluxe King City Facing

  • Sleeps 2

Deluxe King Pool View

  • Sleeps 2

Deluxe Queen Double Pool View

  • Sleeps 4

Two-Bedroom Suite

  • Sleeps 4

Deluxe King High Floor Room

  • Sleeps 2

Deluxe Queen Queen Valley View

  • Sleeps 4

Superior Queen Single Room

  • Sleeps 3

Deluxe Two Queen Room

  • Sleeps 2

About the area

Rotorua

Whakarewarewa stay.You'll be steps from Whakarewarewa: The Living Maori Village and within a 10-minute walk of Rotorua Golf Club with a stay at this Whakarewarewa hotel. Whakarewarewa Thermal Reserve and Te Puia New Zealand Maori Arts and Crafts Institute are also within 2 miles (3 km).

What's nearby

  • Whakarewarewa: The Living Maori Village - 1 min walk - 0.0 km
  • Redwoods Whakarewarewa Forest - 7 min walk - 0.6 km
  • Whakarewarewa Thermal Reserve - 7 min walk - 0.6 km
  • Te Puia New Zealand Maori Arts and Crafts Institute - 10 min walk - 0.8 km
  • Polynesian Spa - 4 min drive - 2.9 km

Getting around

  • Rotorua (ROT-Rotorua Regional) - 12 min drive

Restaurants

  • ‪Ciabatta Bakery - ‬3 min drive
  • ‪Pantry D'or - ‬19 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Pataka Kai - ‬10 min walk
  • ‪Rotorua Club Inc - ‬3 min drive

About this property

Rydges Rotorua

4.5-star luxury hotel in Whakarewarewa
Rydges Rotorua offers its guests an outdoor pool, a hot tub, and a fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 651 square feet (60 square meters) and includes a conference center. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the luxury Rydges Rotorua. Self parking is free.

This 4.5-star Rotorua hotel is smoke free.

  • 203 guestrooms or units
  • 5 levels
  • 2 buildings
  • Meeting rooms
  • 651 sq ft of conference space
  • 60 sq m of conference space
  • Charging station for electric cars
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Garden
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Rydges Rotorua offers 203 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Similar properties

Property amenities

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: NZD 35 to 35 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Gym
  • Heated pool
  • Hot tub
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Braille/raised signage
  • Elevator (68 inch wide door)
  • High-pile carpet in room
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • Flat-screen TV with premium cable/satellite channels

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 2.00 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for NZD 60 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately NZD 35 to 35 for adults, and NZD 0 to 0 for children
  • Rollaway bed fee: NZD 60 per day
  • Credit card charges are subject to a surcharge of 2.00 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses geothermal energy
Safety features at this property include a smoke detector and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Carte Blanche, and cash. This property uses geothermal energy. For guests' safety, the property includes a smoke detector and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Holiday Inn Hotel Rotorua
Holiday Inn Rotorua
Rotorua Holiday Inn
Holiday Inn Rotorua Hotel
Holiday Inn Rotorua Hotel Rotorua

Reviews

Rydges Rotorua Reviews

8.2

Very good

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 487 out of 1040 reviews
Rating 8 - Good. 296 out of 1040 reviews
Rating 6 - Okay. 159 out of 1040 reviews
Rating 4 - Poor. 64 out of 1040 reviews
Rating 2 - Terrible. 34 out of 1040 reviews

Reviews

8/10 Good

Kelland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent king size bed. Samsung TV very good. Ground floor room handy to parked car. Chapmans Restaurant provided good choices.
Stayed 4 nights in Aug 2025

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely pool area and breakfast. Rooms were fine. Nice to have a games room for kids also
Stayed 2 nights in Aug 2025

10/10 Excellent

Ben

Stayed 4 nights in Aug 2025

10/10 Excellent

Seward

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

Garland

Travelled with partner
Disliked: Property conditions & facilities
Breakfast buffet was a dissapointment fir what we paid. We are both chefs so comming from this we know standards of food and quality. Also television in room on the nirmal channels was very fuzzy, picture was scrambled a lot.
Stayed 2 nights in Aug 2025

8/10 Good

Caio

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Overall great stay, with nice play area for kids, great 35 degrees swimming pool and Spa. Great location, and room amenities. Cons: beds not too comfortable to my taste, bedroom cleaning could be improved.
Stayed 1 night in Aug 2025

10/10 Excellent

Ryan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place! We had a good time and will definately be back - Just one downer being the service elevator was out of action.
Stayed 1 night in Aug 2025

10/10 Excellent

Anesa

Stayed 1 night in Aug 2025

10/10 Excellent

Glen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Eshan

Stayed 1 night in Aug 2025

2/10 Terrible

Vicki

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Old property needs maintenance, room aircon very noisy and mould on windows, bathroom door in terrible condition, 3 towels for 4 people no attention to detail
Stayed 1 night in Jul 2025

8/10 Good

Ashlyne

Stayed 1 night in Jul 2025

6/10 Okay

Jacqui

Liked: Staff & service
I was dissapinted with property used to be so nice when it was by the race course. I got to my room TV didnt work . I booked a balcony room and couldnt even open the doors. What is the point in paying extra?
Stayed 2 nights in Jul 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Herewini

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Trina

Stayed 1 night in Jul 2025

8/10 Good

CHOONGHEE

Stayed 1 night in Jul 2025

10/10 Excellent

Danica

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Jul 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked my room. The bathroom comes with lovely soaps and lotions. The pool was just like a spa. Breakfast buffet was great.
Stayed 2 nights in Jul 2025

8/10 Good

Tram, New York

Stayed 1 night in Jul 2025

4/10 Poor

Arjun

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The rooms are extremely dated, elevators and doors are dirty. Limited parking, below average breakfast menu, curtains were stained and room was moldy. Windows had water dripping from them. My daughters allergies flared up after the stay.
Stayed 2 nights in Jul 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service, room comfort

Weekend away

A nice stay in Rotorua
Stayed 1 night in Jul 2025

10/10 Excellent

Erika, Garfield

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location next to little village and geothermal amazing breakfasts and dinner buffet and amazing little store. Staff was amazing we would recommend hands down. The room was great but the only flaw was the bathroom appliances were rusted
Stayed 3 nights in Jul 2025

8/10 Good

Joana

Good location. Many attractions nearby. Spacious room (Deluxe), like the digital TV and blockout curtains. Average cleanliness, facilities dated and hard water stains very visible around bathroom hardware. Bath has stains and marks. Smell in the room (not the sulphur smell). Amenities of average qualities. Sleepers too thin and soft. Bed throw too old and worn out. Did not interact with any staff apart from frontdesk. Definitely has seen better days.
Stayed 1 night in Jul 2025

6/10 Okay

Sharon, Tauranga

Travelled with partner
Liked: Amenities
We have stayed many time, but this time our stay was disappointing. The air con was noisy. We couldn't use it a night when it was cold. We had to ask for robes. This is the first time that our room did not have robes. The bathroom smelt like urine. We have noticed that the Hotel is starting to look shabby. Dirty walls and doors
Stayed 2 nights in Jul 2025