6/10 – Acceptable
Samantha H.
28 avr. 2025
Points forts : Propreté
Property description not accurate
I’ve had to take a couple days to calm down before writing this. I will start by saying Gladys did try to solve the issues but our trip was not as expected. The biggest issue was the description of the property. It was not stated anywhere that this is a shared property. I'm not sure if the basement is another Vrbo property or a monthly rental, either way I would never have booked this location had I known as we travel with our two small dogs. I always look for pet friendly and non shared houses. Property description actually states "you will have the entire house to enjoy". We did not have the entire house as there was someone in the basement on our 2nd night. You can hear everything that is being said downstairs through the floor and the air vents. My dogs would not stop barking every time downstairs made a noise or talked. We don't let them bark but they are very protective and this is why I always look for a non shared property so they do not disturb other people. The people downstairs finally went out for the evening and then returned around 10pm making lots of noise, talking loud, laughing, banging doors. It woke us all up, including my daughter who had a very important competition Saturday morning. I finally had to message the host at 10:30pm explaining what was going on and that I was not happy. After an hour of back and fourth communication she was finally able to get a hold of them and they stopped at 11:30pm. I would wright more but I'm out of available characters.
Samantha H.
Séjour de 2 nuits en avril 2025