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The Passenger, a Tribute Portfolio Hotel

4.5 star property
4.5-star luxury hotel near Mirabell Palace

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Photo gallery for The Passenger, a Tribute Portfolio Hotel

Restaurant
Exterior
Bar (on property)
Lobby
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Air conditioning
  • Parking available
  • 24/7 front desk
  • Gym
  • Pet-friendly

Explore the area

View in a map
Europastrasse 10, Salzburg, 5020
  • Place, Europark Shopping Center
    ‪3 min walk‬
  • Place, Klessheim Palace Casino
    ‪16 min walk‬
  • Place, Messezentrum Salzburg Exhibition Center
    ‪3 min drive‬
  • Airport, Salzburg (SZG-W.A. Mozart)
    ‪4 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Courtyard View

1 bedroom, premium bedding, down comforters, minibar

Deluxe Room, 1 King Bed, Courtyard View

8.0 out of 10
Very good
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed

Executive Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Valley View

1 bedroom, premium bedding, down comforters, minibar

Superior Room, 1 King Bed, Valley View

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Valley View

1 bedroom, premium bedding, down comforters, minibar

Deluxe Room, 1 King Bed, Valley View

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Courtyard View

1 bedroom, premium bedding, down comforters, minibar

Junior Suite, 1 King Bed, Courtyard View

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Salzburg

Taxham stay.Within a 15-minute walk of this Taxham hotel, you'll find Europark Shopping Center and Wals Siezenheim Stadium. Klessheim Golf and Country Club and Klessheim Palace Casino are also within 2 miles (3 km).

What's nearby

  • Europark Shopping Center - 3 min walk - 0.3 km
  • Wals Siezenheim Stadium - 10 min walk - 0.8 km
  • Klessheim Palace Casino - 16 min walk - 1.4 km
  • Salzburgarena - 2 min drive - 2.5 km
  • Messezentrum Salzburg Exhibition Center - 3 min drive - 2.5 km

Getting around

  • Salzburg Taxham Europark Station - 5 min walk
  • Freilassing-Hofham S-Bahn - 8 min drive
  • W.A. Mozart Airport (SZG) - 8 min drive

Restaurants

  • ‪INTERSPAR Restaurant - ‬7 min walk
  • ‪Yaoyao - ‬7 min walk
  • ‪Starbucks - ‬9 min walk
  • ‪Ristorante Pizzeria Viale - ‬16 min walk
  • ‪The Bakery by Didi Maier - ‬8 min walk

About this property

The Passenger, a Tribute Portfolio Hotel

4.5-star luxury hotel near Mirabell Palace
The Passenger, a Tribute Portfolio Hotel offers its guests a sauna and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

There are 7 meeting rooms available. A terrace, multilingual staff, and dry cleaning/laundry services are also featured at the luxury The Passenger, a Tribute Portfolio Hotel. Parking is available for a fee.

Smoking is allowed in designated areas at this 4.5-star Salzburg hotel.

  • 120 guestrooms or units
  • 4 levels
  • Meeting rooms
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Terrace
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
The Passenger, a Tribute Portfolio Hotel offers 120 air-conditioned accommodations with safes and complimentary bottled water. Beds feature down comforters and premium bedding. A pillow menu is available. This Salzburg hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include showers, complimentary toiletries, and hair dryers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

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Property amenities

Family friendly

  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Covered self parking on site (EUR 25 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 25 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (45 inch wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • TV

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Heating
  • Iron/ironing board
  • Mobile key entry
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 39 per room, per stay
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 30 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.55 per person, per night. This tax does not apply to children under 15 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 25 per person
  • Covered self parking fee: EUR 25 per night
  • Pet fee: EUR 39 per room, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 30 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Property is also known as

Tribute Portfolio Hotel The Passenger
The Passenger, a Tribute Portfolio Hotel Hotel
The Passenger, a Tribute Portfolio Hotel Salzburg
The Passenger, a Tribute Portfolio Hotel Hotel Salzburg

The Passenger, a Tribute Portfolio Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 48 out of 68 reviews
Rating 8 - Good. 14 out of 68 reviews
Rating 6 - Okay. 3 out of 68 reviews
Rating 4 - Poor. 1 out of 68 reviews
Rating 2 - Terrible. 2 out of 68 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Annie

Stayed 2 nights in Aug 2025

10/10 Excellent

Nik

Liked: Cleanliness, staff & service, property conditions & facilities
Exceptional property!
Stayed 1 night in Aug 2025

10/10 Excellent

Ian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel, great location

Lovely hotel, modern and clean. Great location for bus into the city
Stayed 2 nights in Aug 2025

10/10 Excellent

Usman

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had originally planned to stay at another property in Salzburg but we had issues with their cleanliness and fitness to be in hospitality business really so we refused to stay another night. The hotel staff was able to find us accomodations at the 11th hour and went out extra distance to help us out once we explained our predicament (10 pm and without a place to stay). The property is across the street from Salzburg Football (soccer) stadium, a big shopping mall (and even IKEA) and a train station. The parking at the property is very expensive but there are affordable (and safe) parking options close-by. I can't rate this property highly enough.
Stayed 1 night in Jul 2025

10/10 Excellent

hongqiao

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice new hotel
Stayed 1 night in Aug 2025

10/10 Excellent

Ted

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you’re looking for a hotel in the Salzburg area and, like me, tend to do your homework—reading reviews, comparing prices, opening multiple tabs—save yourself the trouble and just book The Passenger Hotel. It’s truly the best! The hotel is new, which means it’s fresh, modern, and very clean. The staff was wonderful at every step—from check-in, to the restaurant, to check-out. Everyone we interacted with was kind, helpful, and welcoming. Parking is available for a fee, but it’s super convenient. Moreover, there are great dining options and shopping just a short 3–5 minute walk away. I’m not sure if I’ll ever have the chance to return to the Salzburg area, but I’d be remiss if I didn’t recommend this fantastic hotel to fellow travelers. Highly recommended!
Stayed 2 nights in Jul 2025

10/10 Excellent

andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Close ride to airport. Taxi service was within 5 minutes
Stayed 1 night in Jun 2025

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely new hotel. Well appointed with great employees. Attentive employees. They noticed it was my birthday and left me a treat in the room Good location for large shopping centre and transport into city.
A treat for my birthday
View from bar veranda
Stayed 6 nights in May 2025

2/10 Terrible

MANJOLA

Travelled with partner
I booked a king room and I got a twin bedroom. I never got back the difference for my room . The bed shook so bad when the train stopped that i almost fell off the bed. Very noisy as well. I wouldn’t recommend this place .
Stayed 1 night in May 2025

10/10 Excellent

Peter, Diana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and breakfast.
Stayed 2 nights in May 2025

10/10 Excellent

Amin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, service and food!
Stayed 3 nights in May 2025

10/10 Excellent

Darryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent choice, extremely friendly and helpful staff.
Stayed 3 nights in May 2025

10/10 Excellent

EBONY

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service
Stayed 6 nights in Feb 2025

10/10 Excellent

Laila, Ottawa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly!
Stayed 1 night in May 2025

10/10 Excellent

Anca-Meili

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an overall good experience staying at the passenger hotel in Salzburg. There is a big mall 4 min away with plenty of shops and food choices. The train to the city center is 5 min walk away. The gym is very modern, including a reformer Pilates as well. The hotel is about 4 km from the city centre, we walked to the city centre, as we love exploring the non turistic areas as well, but there are lots of busses going to that direction too. The Salzburg airport is also 4 km away from the hotel. The room was very clean, and the food was pretty great!
Stayed 4 nights in Apr 2025

10/10 Excellent

Karl

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience with a brand new Hotel. Very service minded staff.
Stayed 1 night in Feb 2025

8/10 Good

Ancilla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is relatively new, and as a result, it boasts excellent facilities and is impeccably clean. While it is located a bit farther from the city center—about a 30-40 minute bus ride (just 5 minutes walk to the bus stop or Sbahn station though)—the convenience of having IKEA and shopping mall Europark right across the street more than makes up for it. This is ideal for those who are looking to explore these attractions or need shopping options nearby. The room, while well-appointed, is on the smaller side. If you have two large pieces of luggage, it might feel a bit cramped and maneuvering around could be challenging. That said, the bed is comfortable, and the bathroom is modern and well-designed, offering a relaxing space after a long day. The staff were consistently friendly and professional, both at the Front Office and in F&B, making our stay more enjoyable. However, there was an issue with housekeeping: despite not having a "Do Not Disturb" sign on our door, our room was missed for cleaning on one of the days leading up to our checkout. While this wasn’t a major inconvenience, it was an unexpected oversight. Overall, this hotel offers great value for those looking for a clean, comfortable stay with good access to nearby attractions.
Stayed 3 nights in Dec 2024

10/10 Excellent

Sean, Clarksville

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent new hotel, glad we got to stay there for our trip to Salzburg. The employees at reception and at the hotel bar were gracious hosts and were very friendly, attentive, and helpful. They gave us great information, and made our stay even better. They definitely hired the right people for the job. I enjoyed the location, parking, and the room. My one criticism would be that the bathroom door has a mechanism that makes it automatically shut when I wanted the door to stay open, but it was just a minor inconvenience. All in all, a very nice hotel next to a very big shopping mall. We'll be back!
Stayed 1 night in Dec 2024

10/10 Excellent

Ndidi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Five star

Great new hotel with very welcoming and friendly staff. I had an excellent dinner in the restaurant, would highly recommend. The Room was comfy, The only thing missing was tea in the bedroom as they only catered for coffee drinkers. This was readily available in the bar restaurant sea though as were water and juices.I would definitely stay here again if i visit in the future
Stayed 1 night in Dec 2024

6/10 Okay

Stefan

Liked: Cleanliness

Ein Hotel, das mehr sein will, als es ist

Der Besuch beginnt mit einer nicht vorhandenen Beschilderung für den Check-In. Die Navigationsgeräte verweisen zudem auf eine Einfahrt vor dem Hotel, die an einer Fußgängerunterführung endet. Gleich mehrere Fahrzeuge sind hier falsch abgebogen. Findet man die richtige Einfahrt, so ist nicht ersichtlich, wie man das Hotel in diesem Gebäude erreicht. Der offizielle Hoteleingang befindet sich hinter einer Schranke, die nicht befahrbar ist. Hat man sich dann an den Check-In-Schalter vorgearbeitet, wird die Tiefgarage für 25 Euro die Nacht angeboten. Im Gebäude gibt es so gut wie keine automatischen Türen (außer zwei Stück in der Tiefgarage, aber nur im offiziellen Hotelparkbereich). Die restlichen Türen müssen mit Gepäck "aufgestemmt" werden. Auf dem Zimmer fehlte die Fernbedienung für den TV. Erst nach 2 Anrufen und über 2 Stunden Wartezeit wurde ein Ersatzgerät auf das Zimmer gebracht. In der Dusche war das Body- UND Haarshampoo leer, die Handseife kurz davor. Trotz Zimmerservice zwischen zwei Nächten wurde nicht aufgefüllt. Die Kaffeemaschine enthielt noch die Pads des vorherigen Besuchers. Die Klimaanlage war bei 28 Grad Außentemperatur überfordert und machte sich durchgehend durch lauten Betrieb bemerkbar. Das Frühstück hielt keine Überraschungen parat. Zudem ist eine Kaffeemaschine für ein Haus dieser Größe zu Stoßzeiten deutlich zu wenig. Pluspunkt: Ein morgens verschatteter Außenbereich kann genutzt werden. Die Preisvorstellung für das Gebotene ist deutlich zu hoch.
Stayed 2 nights in Aug 2025

10/10 Excellent

Jiyoung

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
좀 거리가 멀어서 그렇지 호텔이 크고 좋았습니다. 단지 주변이 잘츠부르크 도심 내부와 멀어서, 공연 끝나고 늦에 올때 좀 무서웠습니다. 주변이 너무 썰렁한거 빼곤 다 좋았습니다. 아, 세면대가 키 큰 사람한테 맞춰 높게 있습니다.
Stayed 5 nights in Jul 2025

10/10 Excellent

Philipp

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

yannick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très correct.

Hotel disposant de toutes les commodités, un peu excentré mais bien desservi. Les prix du petit dejeuner et du parking sont trop élevés.
Stayed 3 nights in Jul 2025

6/10 Okay

Cajsa-Stina

Travelled with family
Stayed 2 nights in Jul 2025

10/10 Excellent

Yannik

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
todo ok
Stayed 1 night in Jul 2025