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Four Points by Sheraton San Jose Downtown

3.0 star property
3-star hotel near San Jose McEnery Convention Center

Choose dates to view prices

Photo gallery for Four Points by Sheraton San Jose Downtown

Lobby sitting area
Outdoor dining
Interior entrance
Exterior
Fitness facility

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Laundry
  • Gym

Explore the area

Map
211 S First Street, San Jose, CA, 95113
  • San Jose McEnery Convention Center
    ‪3 min walk‬
  • CSU San Jose State University
    ‪5 min walk‬
  • SAP Center at San Jose
    ‪16 min walk‬
  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪5 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed (Mobility/Hearing Accessible, Tub)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Junior Suite, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Mobility Accessible, Roll-in Shower)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Room, 2 Queen Beds (Mobility Accessible, Roll-in Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed (Mobility/Hearing Accessible, Tub)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Room, 1 Queen Bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds (Mobility Accessible, Tub)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Room, 2 Queen Beds (Mobility Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Corner (Mobility/Hearing Accessible, Tub)

55-inch TV with cable channels, pay movies

Suite, 1 King Bed, Corner (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Corner

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite, 1 King Bed, Corner

  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Junior Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Queen Beds

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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About the area

San Jose

City center stay.Within a 10-minute walk of this Downtown San Jose hotel, you'll find San Jose McEnery Convention Center and CSU San Jose State University. Plaza de Cesar Chavez and The Tech Interactive are also within half a mile (1 km).

What's nearby

  • San Jose McEnery Convention Center - 3 min walk - 0.3 km
  • San Jose Civic Auditorium - 3 min walk - 0.3 km
  • CSU San Jose State University - 5 min walk - 0.5 km
  • San Pedro Square - 8 min walk - 0.7 km
  • SAP Center at San Jose - 16 min walk - 1.4 km

Getting around

  • San Antonio Station - 3 min walk
  • San Jose Diridon Station - 18 min walk
  • Norman Y. Mineta San Jose Intl. Airport (SJC) - 10 min drive

Restaurants

  • ‪Nirvana Soul - ‬2 min walk
  • ‪3Below Theaters - ‬3 min walk
  • ‪Silicon Valley Capital Club - ‬3 min walk
  • ‪Mama Kin Libations & Revelry - ‬5 min walk
  • ‪Voltaire Coffee House - ‬4 min walk

About this property

Four Points by Sheraton San Jose Downtown

3-star hotel near San Jose McEnery Convention Center
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and 2 meeting rooms.

Public spaces have free WiFi. A fitness center, a terrace, and a vending machine are also featured at the business-friendly Four Points by Sheraton San Jose Downtown. Parking is available for a fee. A complete renovation of Four Points by Sheraton San Jose Downtown was completed in 2016.

This 3-star San Jose hotel is smoke free.

  • 86 guestrooms or units
  • 4 levels
  • Built in 1911
  • Business facilities
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Terrace
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Four Points by Sheraton San Jose Downtown offers 86 accommodations with laptop-compatible safes and complimentary bottled water. Televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Languages

Chinese (Mandarin), English, Filipino, German, Spanish

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Property amenities

Family friendly

  • In-room crib
  • In-room refrigerator

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (USD 42 per night; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Grab bar near toilet (30 inches high)
  • Lever door handles
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (29 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 55-inch TV with premium cable channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 18 years old or younger stays free, per registered adult, when using existing bedding.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: USD 42 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Safety features at this property include a smoke detector and a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Onsite parties or group events are strictly prohibited.
    For guests' safety, the property includes a smoke detector and a deadbolt lock in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • One child 18 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Four Points San Jose
Four Points Sheraton Hotel San Jose
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Four Points Sheraton San Jose Downtown
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Four Points by Sheraton San Jose Downtown Hotel
Four Points by Sheraton San Jose Downtown San Jose
Four Points by Sheraton San Jose Downtown Hotel San Jose

Four Points by Sheraton San Jose Downtown Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 572 out of 1000 reviews
Rating 8 - Good. 207 out of 1000 reviews
Rating 6 - Okay. 116 out of 1000 reviews
Rating 4 - Poor. 38 out of 1000 reviews
Rating 2 - Terrible. 67 out of 1000 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jann

Stayed 3 nights in May 2025

10/10 Excellent

Daniel James

Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Max

Stayed 1 night in Feb 2025

10/10 Excellent

Neiff

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Mar 2025

10/10 Excellent

Ronald

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

I love this hotel. I plan to stay here any time I am in San Jose.
Stayed 1 night in Mar 2025

6/10 Okay

Neale

Business traveller
Liked: Cleanliness
This hotel was right in the middle of San Jose, with all the one way streets, crowding the traffic. Was woken up at 4 AM by a garbage truck backing up and beeping at its loudest for over a minute! The restaurant did not open until 7:30, way to late for most business travelers, although a 6:30 time was posted on the door! The parking cost $47/night for self park. I will not stay here again.
Stayed 1 night in Mar 2025

10/10 Excellent

Johnny

Stayed for business. Would stay again
Stayed 2 nights in Mar 2025

8/10 Good

Jason

Business traveller
Liked: Staff & service, amenities
Decent.
Stayed 3 nights in Mar 2025

10/10 Excellent

Kevin, Centennial

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

6/10 Okay

Leonardo

Disliked: Staff & service
They ask for $150 deposit and never got it back,
Stayed 1 night in Feb 2025

8/10 Good

Dennise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was close to many places downtown and was very convenient. Loved the ease to get to my room since the hotel is small, but doesn’t feel like comfort is compromised.
Stayed 2 nights in Mar 2025

4/10 Poor

John

Stayed 1 night in Mar 2025

10/10 Excellent

Mariano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

JAMES, Aptos

Comfortable room, friendly staff, affordable!
Stayed 1 night in Feb 2025

10/10 Excellent

Debby

Liked: Property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Tawnny

Travelled with partner
Liked: Staff & service, property conditions & facilities
Loved staying here. Smells Amazing when you walk in. Very clean, quiet, and modern looking. Convenient restaurant and bar within the hotel. Only downside is you have to pay $45 for parking a day.
Stayed 1 night in Feb 2025

10/10 Excellent

Juan, Visalia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place! Fun area, room was clean, & staff was great!
Stayed 1 night in Feb 2025

10/10 Excellent

Nathaniel

Stayed 1 night in Feb 2025

8/10 Good

Tammy

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort

Book of Morman Bible on Nightstand? No thank you!

The lobby is a little old and could use a refresh. The restaurant was supposed to be open daily for breakfast but wasn't. The room was large and comfortable, though for me the blanket was way to light weight. But the real turn off was having a Book of Morman Bible and Bible on the nightstand, which I found completely inappropriate and disconcerting. For that reason, I would NOT stay here again.
Stayed 3 nights in Feb 2025

10/10 Excellent

Jennifer

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Pleased

Clean room. Friendly staff. Excellent location!
Stayed 2 nights in Feb 2025

10/10 Excellent

Igmedio

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful
Stayed 1 night in Feb 2025