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Four Points by Sheraton San Jose Downtown

3.0 star property
3-star hotel near SAP Center at San Jose

Choose dates to view prices

Photo gallery for Four Points by Sheraton San Jose Downtown

Hypo-allergenic bedding, in-room safe, desk, blackout drapes
Interior entrance
55-inch TV with cable channels, pay movies
Lobby sitting area
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available
  • Business services

Explore the area

View in a map
211 S First Street, San Jose, CA, 95113
  • Place, Plaza de Cesar Chavez
    ‪2 min walk‬
  • Place, San Jose McEnery Convention Center
    ‪3 min walk‬
  • Place, San Jose Civic Auditorium
    ‪3 min walk‬
  • Airport, San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪7 min drive‬

Room options

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed

9.0 out of 10
Wonderful
(79 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds

8.8 out of 10
Excellent
(15 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Double Beds

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Room, 2 Double Beds

7.6 out of 10
Good
(8 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed with Sofa bed

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Junior Suite, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(9 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Corner

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Suite, 1 King Bed with Sofa bed, Corner

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds (Mobility Accessible, Tub)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds (Mobility Accessible, Tub)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Room, 1 Queen Bed

9.2 out of 10
Wonderful
(40 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Junior Suite, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds (Mobility Accessible, Roll-in Shower)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds (Mobility Accessible, Roll-in Shower)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed (Mobility/Hearing Accessible, Tub)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Room, 1 Queen Bed (Mobility/Hearing Accessible, Tub)

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed with Sofa bed, Corner (Mobility/Hearing Accessible, Tub)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Suite, 1 King Bed with Sofa bed, Corner (Mobility/Hearing Accessible, Tub)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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Lobby

Hyatt Place San Jose/Downtown

Downtown San Jose
  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Restaurant
4.4 out of 5, Excellent, 1,334 reviews
The price is CA $172
CA $200 total
includes taxes & fees
Feb 20 - Feb 21
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About the area

San Jose

City center stay.Within a 10-minute walk of this Downtown San Jose hotel, you'll find San Jose McEnery Convention Center and CSU San Jose State University. Silicon Valley and Plaza de Cesar Chavez are also within half a mile (1 km).

What's nearby

  • Plaza de Cesar Chavez - 2 min walk - 0.2 km
  • San Jose McEnery Convention Center - 3 min walk - 0.3 km
  • San Jose Civic Auditorium - 3 min walk - 0.3 km
  • CSU San Jose State University - 3 min walk - 0.3 km
  • The Tech Interactive - 3 min walk - 0.3 km

Getting around

  • San Antonio Station - 3 min walk
  • San Jose Diridon Station - 18 min walk
  • Norman Y. Mineta San Jose Intl. Airport (SJC) - 10 min drive

Restaurants

  • ‪Campus Burgers - ‬4 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Whispers Cafe and Creperie - ‬3 min walk
  • ‪Lee's Sandwiches - ‬3 min walk
  • ‪Nirvana Soul - ‬2 min walk

About this property

Four Points by Sheraton San Jose Downtown

3-star hotel near SAP Center at San Jose
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and 2 meeting rooms.

Public spaces have free WiFi. A fitness center, a terrace, and a vending machine are also featured at the business-friendly Four Points by Sheraton San Jose Downtown. Parking is available for a fee.

This 3-star San Jose hotel is smoke free.

  • 86 guestrooms or units
  • 4 levels
  • Built in 1911
  • Business facilities
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Terrace
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Four Points by Sheraton San Jose Downtown offers 86 accommodations with laptop-compatible safes and complimentary bottled water. Televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Similar properties

In-room safe, desk, iron/ironing board, free cribs/infant beds
Hyatt Place San Jose/Downtown
  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Restaurant
4.4 out of 5, Excellent, 1,334 reviews
The price is CA $172
CA $200 total
includes taxes & fees
Feb 20 - Feb 21
Hyatt Place San Jose/Downtown

Property amenities

Family friendly

  • In-room crib
  • In-room refrigerator

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (USD 42 per night; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Grab bar near toilet (30 inches high)
  • Lever door handles
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (29 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 55-inch TV with premium cable channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 18 years old or younger stays free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: USD 42 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Safety features at this property include a smoke detector and a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and Union Pay. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Onsite parties or group events are strictly prohibited.
    For guests' safety, the property includes a smoke detector and a deadbolt lock in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • One child 18 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Four Points San Jose
Four Points Sheraton Hotel San Jose
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Four Points by Sheraton San Jose Downtown Hotel
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Four Points by Sheraton San Jose Downtown Hotel San Jose

Four Points by Sheraton San Jose Downtown Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 644 out of 1003 reviews
Rating 8 - Good. 197 out of 1003 reviews
Rating 6 - Okay. 91 out of 1003 reviews
Rating 4 - Poor. 29 out of 1003 reviews
Rating 2 - Terrible. 42 out of 1003 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

GRETCHEN, Houston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Team was friendly, room was clean, great location.
Stayed 1 night in Dec 2025

10/10 Excellent

Vicki

Stayed 5 nights in Nov 2025

2/10 Terrible

Maria

Liked: Cleanliness
They charge me twice for the room and I was told I will get refunded my money, which I didn’t.
Stayed 1 night in Nov 2025

10/10 Excellent

Alejandro

Stayed 1 night in Nov 2025

10/10 Excellent

Lara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Nov 2025

10/10 Excellent

Bella

Liked: Cleanliness, staff & service, amenities
Easy and efficient.
Stayed 1 night in Oct 2025

10/10 Excellent

Nikkia

Travelled with family
Liked: Cleanliness, staff & service, amenities
This is my new home away from home! Mr. Kash is absolutely amazing and so welcoming. Entire hotel staff is wonderful. Rooms were clean and quiet. I love this hotel.
Stayed 2 nights in Oct 2025

10/10 Excellent

Kathleen

Stayed 1 night in Oct 2025

10/10 Excellent

Max

Stayed 1 night in Oct 2025

10/10 Excellent

Micah

Na
Stayed 1 night in Oct 2025

10/10 Excellent

Danna

Liked: Cleanliness, staff & service, property conditions & facilities
⭐️⭐️⭐️⭐️⭐️ I can’t thank Kash enough for the incredible hospitality shown to my family—especially my daughter, Alyssa. He went above and beyond to make them feel welcome, and his kindness truly made my day and their weekend! In a world where great service can be hard to find, Kash stands out as a true professional. I travel often for work with Boudin Bakery in San Francisco, and I’ll absolutely be staying at this hotel whenever I’m in the area. Exceptional service, genuine care, and a warm personal touch—Kash, you’re a cut above!
Stayed 1 night in Oct 2025

10/10 Excellent

Johneen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Early check-in was available, with an upgrade. The room was clean and comfortable. The Staff was WONDERFUL. We will definitely be back.
Stayed 1 night in Oct 2025

10/10 Excellent

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good area. Friendly staff. Clean and safe.
Stayed 1 night in Oct 2025

10/10 Excellent

DeYonna

Stayed 1 night in Sep 2025

8/10 Good

Noah

Stayed 1 night in Oct 2025

10/10 Excellent

Pedro

Stayed 3 nights in Oct 2025

10/10 Excellent

Angelica

Stayed 1 night in Oct 2025

10/10 Excellent

Veronica

Stayed 1 night in Oct 2025

10/10 Excellent

Araceli

Liked: Cleanliness, staff & service, property conditions & facilities
Place was clean and safe
Stayed 2 nights in Oct 2025

10/10 Excellent

Leonard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

David

Stayed 1 night in Oct 2025

10/10 Excellent

Garret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was clean, the staff were super friendly and the wifi was fast.
Stayed 1 night in Oct 2025

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

8/10 Good

Jim

Liked: Cleanliness, staff & service, property conditions & facilities
Last-minute booking in need of a mobility accessible room. Friendly and efficient staff. Only two elevators. One is tiny and the other is a bit roomier. It is an old building, so it can be forgiven. However, it was somewhat inconvenient. The room was clean and well-appointed. The bathroom was easily accessible for my wheelchair. There were grab bars all around in the bathroom. A shower bench would have been an improvement, but that is a quibble. The bed was springy and overly soft to my personal taste. That is likely a plus for many. For those with mobility issues, it was difficult to get out of it. Generally, it was a pleasant experience.
Stayed 1 night in Oct 2025

8/10 Good

Heather

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2025