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Real InterContinental San Salvador at Metrocentro Mall by IHG

5.0 star property
5-star luxury hotel near Metrocentro, connected to a shopping center

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Photo gallery for Real InterContinental San Salvador at Metrocentro Mall by IHG

Outdoor pool, open 6:30 AM to 10:00 PM, pool umbrellas, sun loungers
Property preview
Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds
Banquet hall
Outdoor pool, open 6:30 AM to 10:00 PM, pool umbrellas, sun loungers

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Blvd. de Los Heroes, San Salvador, SS, 544
  • Place, Metrocentro
    ‪1 min walk‬
  • Place, Estadio Magico Gonzales
    ‪14 min walk‬
  • Place, Monumento al Salvador del Mundo
    ‪19 min walk‬
  • Airport, San Salvador (SAL-El Salvador Intl.)
    ‪43 min drive‬

Room options

View all photos for Classic Room, 1 King Bed, Accessible

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Classic Room, 1 King Bed, Accessible

9.2 out of 10
Wonderful
(7 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Classic Room, 1 King Bed

9.2 out of 10
Wonderful
(45 reviews)
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Club Lounge Access

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Classic Room, 1 King Bed, Club Lounge Access

9.6 out of 10
Exceptional
(5 reviews)
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Room amenity

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Premium Room

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Premium Room

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Room, 2 Double Beds

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Classic Room, 2 Double Beds

9.0 out of 10
Wonderful
(56 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 2 Double Beds, Club Lounge Access

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Classic Room, 2 Double Beds, Club Lounge Access

10.0 out of 10
Exceptional
(3 reviews)
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Living area

Junior Suite, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)
  • 59 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 Twin Bed

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Presidential Suite, 1 Twin Bed

10.0 out of 10
Exceptional
(1 review)
  • 89 sq m
  • City view
  • Sleeps 3
  • 1 Twin Bed

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About the area

San Salvador

Heart of San Salvador.With a stay at this Colonia Miramonte hotel, you'll be within half a mile (1 km) of Metrocentro and 2 miles (3 km) of Colonia Médica Gastroclinic. Monumento al Salvador del Mundo and Catedral Metropolitano are also within 3 miles (5 km).

What's nearby

  • Metrocentro - 1 min walk - 0.1 km
  • Cuscatlan Park - 14 min walk - 1.2 km
  • Estadio Magico Gonzales - 14 min walk - 1.2 km
  • Colonia Médica Gastroclinic - 16 min walk - 1.4 km
  • Monumento al Salvador del Mundo - 19 min walk - 1.6 km

Getting around

  • El Salvador Intl. Airport (SAL) - 45 min drive

Restaurants

  • ‪Pizza Hut - ‬3 min walk
  • ‪Picasso - ‬1 min walk
  • ‪Juan Valdez Metrocentro - ‬5 min walk
  • ‪Pueblo Viejo - ‬5 min walk
  • ‪KFC - Metrocentro - ‬3 min walk

About this property

Real InterContinental San Salvador at Metrocentro Mall by IHG

5-star luxury hotel near Metrocentro, connected to a shopping center
Real InterContinental San Salvador at Metrocentro Mall by IHG offers its guests a full-service spa, an outdoor pool, and a 24-hour health club. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center, 13 meeting rooms, and coworking spaces. Event space at this hotel measures 17244 square feet (1602 square meters) and includes a conference center. A sauna, spa services, and a terrace are also featured at the luxury Real InterContinental San Salvador at Metrocentro Mall by IHG. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available. A complete renovation of Real InterContinental San Salvador at Metrocentro Mall by IHG was completed in December 2021.

This 5-star San Salvador hotel is smoke free.

  • 1 building
  • 226 guestrooms or units
  • 8 levels
  • 3 dining venues
  • 17244 sq ft of conference space
  • 1602 sq m of conference space
  • Built in 1972
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
Real InterContinental San Salvador at Metrocentro Mall by IHG offers 226 air-conditioned accommodations with iPod docking stations and minibars. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. 39-inch LCD televisions come with premium cable channels. Bathrooms include bathtubs or showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. In-room massages, hypo-allergenic bedding, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on request.

InterContinental Spa has 3 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna. The spa is open daily.

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  • Parking included
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includes taxes & fees
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Property amenities

Family friendly

  • Crib (surcharge)
  • High chair
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Free secured, covered self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:30 AM for a fee: USD 15 to 22 for adults and USD 15 to 22 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining

Things to do

  • 24-hour health club
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Steam room
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Entertainment

  • 39-inch LCD TV with premium cable channels
  • iPod dock

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Deep soaking bathtub or rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 59
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 59
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Real InterContinental San Salvador at Metrocentro Mall by IHG

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 10 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 29.5 per night.
  • Cribs (infant beds) are available for USD 29.5 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 15 to 22 for adults, and USD 15 to 22 for children
  • Airport shuttle fee: USD 30 per vehicle (one-way, maximum occupancy 3)
  • Early check-in fee: USD 59 (subject to availability)
  • Late check-out fee: USD 59 (subject to availability)
  • Crib (infant bed) fee: USD 29.5 per night
  • Rollaway bed fee: USD 29.5 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Carte Blanche, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Pool access available from 6:30 AM to 10:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Real InterContinental San Salvador Metrocentro Mall Hotel
Real InterContinental Metrocentro Mall Hotel
Real InterContinental San Salvador Metrocentro Mall
Real InterContinental Metrocentro Mall
Intercontinental San Salvador
San Salvador Intercontinental
Real InterContinental San Salvador at Metrocentro Mall

Real InterContinental San Salvador at Metrocentro Mall by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 730 out of 1007 reviews
Rating 8 - Good. 151 out of 1007 reviews
Rating 6 - Okay. 75 out of 1007 reviews
Rating 4 - Poor. 15 out of 1007 reviews
Rating 2 - Terrible. 36 out of 1007 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kasandra

Liked: Staff & service, amenities, property conditions & facilities
Clean, nice staff
Stayed 3 nights in Sep 2025

10/10 Excellent

RINA XIOMARA RIVERA DE

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didnot use it
Stayed 6 nights in Sep 2025

10/10 Excellent

PAUL

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was quick and helpful
Stayed 2 nights in Sep 2025

10/10 Excellent

Melissa

Stayed 1 night in Sep 2025

2/10 Terrible

Nestor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 11 nights in Sep 2025

10/10 Excellent

Mario

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience would recommend to anyone interested
Stayed 1 night in Aug 2025

10/10 Excellent

E Joseph Vecchi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff excellent, breakfast every day. Excellent big selection, even if you’re watching your way. A selection for you. The Pool.area very nice . Rooms are excellent. I will plan to stay there again.
this was from the last day of our breakfast
Stayed 3 nights in Sep 2025

2/10 Terrible

Alan L

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Muy mal condiciones, malísimo
Stayed 2 nights in Sep 2025

10/10 Excellent

Ivy

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are big in the hotel and the beds are super comfy. The comforters and pillows super comfy.
Stayed 3 nights in Aug 2025

10/10 Excellent

Carlos Arturo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2025

10/10 Excellent

Sharlene

Stayed 3 nights in Aug 2025

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people working the front counter are amazing and very informative.
Stayed 2 nights in Aug 2025

2/10 Terrible

milton

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst experience I have had at a hotel… will never be back. There was some kind of nightclub/concert going on till midnight. The noise was so loud , it shook the walls of the room. When I asked the staff about it they told me I should have checked the schedule of events and not book on those days! Very bad service and response since the main reason to go there is to get a good nights rest! Never again…
Stayed 1 night in Aug 2025

10/10 Excellent

rafael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Same qulity of service evry time i stay here
Stayed 1 night in Aug 2025

10/10 Excellent

rafael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What i like is consistent good customer service i travel to el salvador frequently and stay at the hotel when first arriving and a couple of days before leaving always same good service from staff makes you feel welcome and wanting to go back because in reality thier are alot of places to stay but for me this is the best i have been going to hotel for years and plan on going for years to come god willing so many thanks for making me fell welcome everytime i go
Stayed 2 nights in Aug 2025

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 3 nights in Aug 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. I always stay here when I’m in San salvador
Stayed 3 nights in Aug 2025

2/10 Terrible

BALMORE, fontana

Travelled with family
The room smell at cigarette
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beyond our Expectations!

Stayed 7 nights in Aug 2025

2/10 Terrible

Jeff

There was a huge party right under our room, which made our room vibrate all night! I asked for a different room and they couldn’t accommodate us! When I checked in, they should have let us know. Overall, lots of American food, shopping centers, central market and historic center was really close by. Streets are very crowded just be patient when driving around.
Stayed 1 night in Aug 2025

10/10 Excellent

Christina Lanette, Raleigh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous hotel right across from the mall. This hotel has it all! Very beautiful and spacious, clean with 3 restaurants of your liking and great food. The staff was wonderful and they went above and beyond to accommodate me from hotel pick up to drop off at the airport! I went to the spa and the services were great there too. I Highly recommend your stay here!!
Stayed 4 nights in Aug 2025

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Jonathan who works the morning breakfast and Emelda our housekeeper were absolutely fantastic! They are superstars who we look forward to seeing each trip.
Stayed 6 nights in Aug 2025

10/10 Excellent

Alba

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 3 nights in Aug 2025

10/10 Excellent

daniel

Stayed 2 nights in Aug 2025

10/10 Excellent

Emilio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025