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Four Points by Sheraton Santo Domingo

4.0 star property
4-star hotel in La Caleta

Choose dates to view prices

Photo gallery for Four Points by Sheraton Santo Domingo

Outdoor pool, sun loungers
Outdoor wedding area
Free daily cooked-to-order breakfast
View from room
Meeting facility

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
KM 22 Autopista Las Americas, next to Las Americas Free Zn, Boca Chica, Santo Domingo, 10210
  • La Caleta Park
    ‪2 min drive‬
  • Dream Casino Be Live Hamaca
    ‪6 min drive‬
  • Boca Chica Beach
    ‪9 min drive‬
  • Santo Domingo (SDQ-Las Americas Intl.)
    ‪5 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Partial Ocean View

Deluxe Room, 1 King Bed, Partial Ocean View

Deluxe Room, 1 King Bed, Partial Ocean View

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

8.0 out of 10
Very good
(8 reviews)
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

1 bedroom, pillowtop beds, minibar, in-room safe

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(7 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

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About the area

Boca Chica

La Caleta stay.Your stay at this La Caleta hotel places you within 6 miles (10 km) of Caucedo Port and Hipódromo V Centenario. Also within 9 miles (15 km) are Superior Academy of Aeronautical Sciences and Zona Franca de San Isidro Industrial Area.

What's nearby

  • La Caleta Park - 2 min drive - 2.9 km
  • Dream Casino Be Live Hamaca - 6 min drive - 4.5 km
  • Caucedo Port - 8 min drive - 9.6 km
  • Boca Chica Beach - 9 min drive - 10.0 km
  • Zona Franca de San Isidro Industrial Area - 12 min drive - 13.5 km

Getting around

  • Las Americas Intl. Airport (SDQ) - 11 min drive

Restaurants

  • ‪Barra Payan - ‬7 min drive
  • ‪Mango's Village - ‬8 min drive
  • ‪El Pino Food Truck Park - ‬12 min drive
  • ‪Gran Parador Bellamar - ‬4 min drive
  • ‪Isla Shop - ‬4 min walk

About this property

Four Points by Sheraton Santo Domingo

4-star hotel in La Caleta
Four Points by Sheraton Santo Domingo offers its guests an outdoor pool and a 24-hour fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and 5 meeting rooms are available. Event space at this hotel measures 1119 square feet (104 square meters) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Four Points by Sheraton Santo Domingo. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Boca Chica hotel.

  • 1 building
  • 124 guestrooms or units
  • 4 levels
  • 1119 sq ft of conference space
  • 104 sq m of conference space
  • Built in 2003
  • Cooked-to-order breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Four Points by Sheraton Santo Domingo offers 124 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature pillowtop mattresses. Smart televisions come with cable channels. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Languages

English, Spanish

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Property amenities

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Onsite parking available only on request
  • Free secured, uncovered self parking on site
  • Free secured, uncovered extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free cooked-to-order breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 12 accessible parking spaces
  • Elevator (47 inch wide door)
  • Grab bar in shower (39 inches high)
  • Hand-held showerhead
  • Handrails in stairways (39 inches high)
  • Lever door handles
  • Roll-in shower (79 inches wide)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (47 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Smart TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from May 22 2025 to October 31 2025 (completion date subject to change). The following areas are affected:
  • Select guestrooms
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 25 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: USD 25 (one-way), (from 2 to 12 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Discover, Carte Blanche, debit cards, and cash.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Quality Hotel Real Aeropuerto Santo Domingo
Quality Hotel Real Aeropuerto Santo Domingo Santo Domingo Este
Quality Hotel Santo Domingo
Quality Real Aeropuerto Santo Domingo
Quality Real Aeropuerto Santo Domingo Santo Domingo Este
Quality Hotel Real Aeropuerto Santo Domingo Boca Chica
Quality Real Aeropuerto Santo Domingo Boca Chica
Quality Real Aeropuerto to Do
Four Points by Sheraton Santo Domingo Hotel
Quality Hotel Real Aeropuerto Santo Domingo
Four Points by Sheraton Santo Domingo Boca Chica
Four Points by Sheraton Santo Domingo Hotel Boca Chica

Four Points by Sheraton Santo Domingo Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 45 out of 87 reviews
Rating 8 - Good. 21 out of 87 reviews
Rating 6 - Okay. 9 out of 87 reviews
Rating 4 - Poor. 4 out of 87 reviews
Rating 2 - Terrible. 8 out of 87 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

RENARD

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in May 2025

10/10 Excellent

RENARD

Travelled with group
Liked: Cleanliness, amenities
Very nice
Stayed 1 night in May 2025

10/10 Excellent

Dr. Crappie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay and very quiet
Stayed 2 nights in May 2025

10/10 Excellent

carlos joel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would recommend a bit more attention to details on finishing.
Stayed 1 night in May 2025

8/10 Good

RENIER

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly person
Stayed 1 night in May 2025

10/10 Excellent

Harry

Liked: Property conditions & facilities
Staff was outstanding, I needed to check in several hours early to attend a Zoom call. They checked me into the room and made sure I had internet connection in my room.
Stayed 1 night in Apr 2025

6/10 Okay

Ifrendely

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Very nice from the outside and lobby but rooms very outdated and dusty. A/C system super old and very loud. We were not able to sleep with the a/c
Stayed 1 night in Apr 2025

8/10 Good

Julian

Business traveller
Liked: Staff & service
The hotel is in a good location and has recently been acquired under the Sheraton Four Points branding. It is not up to the standard yet of that branding and probably needs some refurbishment. The breakfast was good but the buffet dinner was limited and wine options not good. The dining area definitely needs re-modeling. The room was comfortable but cleaning was not perfect and the sanitaryware ware was old with bath rather than shower. The hotel has potential.
Stayed 1 night in Apr 2025

10/10 Excellent

Adrienne

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near airport: great! Not much else to do… but the most lovely wonderful staff! And so clean! What else do you really want in an airport hotel?!!
Stayed 1 night in Apr 2025

10/10 Excellent

Albert, McDonough

Liked: Cleanliness, staff & service, property conditions & facilities
N/A
Stayed 1 night in Apr 2025

6/10 Okay

Mario, brooklyn

Travelled with family
They couldn’t find my reservation and I had to wait close to one hour to check in at 12 am in the morning
Stayed 1 night in Apr 2025

2/10 Terrible

Christopher

Disliked: Staff & service, amenities
AC leaked in the room so wet carpet and mildew. Close to airport and nothing else. Staff was not friendly at all.
Stayed 2 nights in Dec 2024

10/10 Excellent

Netzahualcoyolt

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Marzena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Mar 2025

6/10 Okay

Jurgen

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The hotel and staff were good but cable wasn’t working, they said it was general. AC was failing because of lost of power, and front door too. Telephone wasn’t working either. They sent a technician and he repaired AC and phone cord. At 3:45 am we could have a taxi to drive us to the airport.
Stayed 1 night in Apr 2025

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a well-maintained hotel inside and out. The restaurant had very good and reasonably priced food. The staff was courteous and helpful. It's a gated property with no opportunity to walk anywhere off the site. The plumbing fixtures are in need of an upgrade.
Stayed 2 nights in Mar 2025

8/10 Good

ericka

Liked: Cleanliness
Bien solamente
Stayed 3 nights in Mar 2025

6/10 Okay

Verified traveller

Travelled with family
Disliked: Staff & service, room comfort

Pros & Cons

Pros: Close to the airport and busstation. Quick check in and check out. No paperwork. Cons: No airport shuttle service. The room lacked good aircondition. The aircondition was very loud, placed on the floor and water leaked out on the carpet. The food choices were not great. The service staff didn't know the menu. Coffee machine broken down.
Stayed 1 night in Mar 2025

4/10 Poor

LUZ

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I arrived at 2pm and I was offered an early check in for $25.00, I didn’t accept it because I couldn’t believe that the room was available and the lady wanted me to pay additional for getting the room 1 hr earlier.
Stayed 1 night in Mar 2025

2/10 Terrible

Frederick F

Disliked: Staff & service

service non existent

Told me check in at two after a call so arrived. room ready at 3:30. They tried to charge me for the other person which was paid for. It took a long time to find it but found the receipt Arguing with them for ten minutes. They would not accept was I telling them. Then went to the buffet. The heaters for the serving trays were out. When we took the food back to the table realized it was cold. went back and saw the problem. They said "yes the heaters are out". Nobody told me before payment and they would not refund and let me order off the menu. It was horrible. The taxi from the airport is about a half a mile and they soak you. The whole island is built on overcharging gringos for everything. Way Overrated!
Stayed 1 night in Feb 2025

8/10 Good

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay.

Our overnight stay was comfortable and very convenient for shuttle to the airport. Staff was friendly and helpful.
Stayed 1 night in Mar 2025

6/10 Okay

Juan Carlos

Liked: Cleanliness, property conditions & facilities, room comfort

Understaffed reception

Check-in was very complicated. There was only a single person at the reception, and he was clearly struggling with all the things he had to do at the same time. Won't blame him, he remained calm all the time, despite the pressure. I think that a hotel like this they should have enough staff at the reception to be able to give the arriving persons the right attention. The receptionnist was struggling with some organisational problems of other hotel guest and was completely neglecting the arriving ones. After waiting for more than half an hour he finally was looking after us. Otherwise a nice stay
Stayed 1 night in Feb 2025

10/10 Excellent

Leonie

Stayed 1 night in Mar 2025

8/10 Good

PETER

None
Stayed 1 night in Dec 2024

10/10 Excellent

Joyce

Stayed 1 night in Feb 2025