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 Calgary •1 Room
 Calgary • 1 Room
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Emerald Hotel & Suites

2.5-star property
Sunridge Blvd North East, 2750, Calgary, AB 1-855-887-0424
2.6 out of 5
See all 7 travelocity Reviews

"It is conveniently close to the airport " More

By a verified traveller on Mon 04 Sep 2023

Points Of Interest

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Hotel Description

Hotel near Calgary Zoo in Calgary

Close to airport

You'll find Sunridge Mall and Peter Lougheed Centre within a 15-minute walk of this Calgary hotel. Casino Calgary and ABM College are also within 3 miles (5 km).

Round-the-clock service

Free self parking is available and the hotel's multilingual staff can provide around-the-clock assistance. WiFi in public areas is free. A safe deposit box is also provided.

Standard Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
CA $102* Per night/room 9 Oct. - 10 Oct.

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Suite, 1 King Bed with Sofa bed, Kitchenette

Bed Count 1 King Bed Maximum Occupancy 4 Max

Superior Suite, Multiple Beds, Non Smoking, Kitchenette (Upgraded Bedding & Snack, Smoke Free)

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Superior Suite, Multiple Beds, Non Smoking (Upgraded Bedding & Snack, Smoke Free)

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Superior Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Emerald Hotel & Suites ratings based on 7 Verified Reviews

Review Summary
2.6 out of 5 2.5 out of 5.0
Room cleanliness 2.5 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Emerald Hotel & Suites

Everyone (4) Family (2)
5 out of 5
It is conveniently close to the airport

Posted by on 4 Sep. 2023

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Comment from Hotel Management

8 Sep. 2023 by Robin

Thank you for your excellent rating about our hotel. We are very delighted to learn that you are impressed by our services and facilities. We look forward to welcoming you back very soon!

3 out of 5
The staff were very nice, but the room was a little noisy, could hear the people above and beside our room. Pillows were small and cheap and not very comfortable. Our room had two partially empty beer cans left from the previous occupant. Lighting in the bathroom was very poor, to the point that we avoided showering.

Posted by on 17 Jul. 2023

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Comment from Hotel Management

18 Jul. 2023 by Sunny Walia

Thank you for taking the time to review our property. We appreciate your candid feedback and are sorry to hear that you did not have a positive experience. We strive to exceed our guest's expectations, so this is something that we take very seriously. We do our best to ensure that all of our guests have an excellent stay. Please rest assured that we will use your comments to improve our service.Once again, thank you for taking the time to let us know about your experience. We hope that you give us another chance should you visit us again.

1 out of 5
Will never stay here again

Posted by on 22 Apr. 2023

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Comment from Hotel Management

24 Apr. 2023 by Sunny Walia

Thank you for taking the time to write a review of your experience with us. We appreciate your feedback and are very sorry to hear that your experience wasn't up to your expectations. We strive to provide our customers with the best service possible and are always looking for ways to improve our services.We welcome any additional feedback you may have so that we can continue to improve our services. Thank you again for your review and we hope to have the pleasure of serving you again in the future.

2 out of 5
The heat in the room did not work, I found an old pair of used shoe insoles in the closet. Garbage on the floor under the desk. No remote control. No do not disturb sign no face cloth or hand towels. No stopper in the The heat in the room did not work, I found an old pair of used shoe insoles in the closet. Garbage on the floor under the desk. No remote control. No do not disturb sign no face cloths or hand towels. No stopper in the toilet. The blow dryer was filthy on the top. I did not even want to touch it.

Posted by on 29 Nov. 2022

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Comment from Hotel Management

1 Dec. 2022 by General Manager

At the outset, please accept my sincere apologies for what was an unpleasant experience for you at our hotel. I am already looking into the matter in order to ensure that it doesn't happen again. We do strive hard to provide that 100% satisfaction to all our valued guests, and I deeply regret we failed in your case. Thank you for sharing your experience with us, so that we can address our lack of performance moving forward. Please reach out to us the next time you are in town as i would like to make your stay a much more pleasant one

1 out of 5
I was given a room that is not clean yet, went down & complained. The lady at the reception said “you are right it’s not clean yet” I was given another room but when I entered the room the cover of the light from the bathroom was on the floor. Tried to call the reception 2x but no answer. Very frustrating!

Posted by on 3 Nov. 2022

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Comment from Hotel Management

4 Nov. 2022 by General Manager

At the outset, please accept my sincere apologies for what was an unpleasant experience for you at our hotel. I am already looking into the matter in order to ensure that it doesn't happen again. We do strive hard to provide that 100% satisfaction to all our valued guests, and I deeply regret we failed in your case. Thank you for sharing your experience with us, so that we can address our lack of performance moving forward. Please reach out to us the next time you are in town as i would like to make your stay a much more pleasant one

3 out of 5

Posted by on 25 Jun. 2022

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3 out of 5

Posted by on 25 May 2023

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Comment from Hotel Management

2 Jun. 2023 by Sunny Walia

Thank you for taking the time to review our property. We appreciate your candid feedback. We strive to exceed our guest's expectations, so this is something that we take very seriously. We do our best to ensure that all of our guests have an excellent stay. Please rest assured that we will use your comments to improve our service. Once again, thank you for taking the time to let us know about your experience. We hope that you give us another chance should you visit us again.

About the Emerald Hotel & Suites

Location Sunridge Blvd North East, 2750, Calgary, AB T1Y 3C2

Property Features

Emerald Hotel & Suites offers its guests a vending machine, multilingual staff, and a front-desk safe. Public spaces have free WiFi. Free self parking is available. This Calgary hotel is smoke free.

  • 1 building
  • 150 guestrooms or units
  • Built in 1982
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: Free WiFi , Wireless internet access , Internet access (complimentary)

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Emerald Hotel & Suites offers 150 accommodations with hair dryers and complimentary toiletries. Each accommodation is individually furnished. 32-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Microwave
  • Bathtub or shower
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings
  • Connecting rooms available
  • Desk chair

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: CAD 19.99 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 66 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Children stay free
  • Pets Allowed-Specific Rooms Only
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay free - 2
  • Debit cards
  • Staffed front desk
  • LGBTQIA friendly
  • Children stay free 17
  • Pets cannot be left unattended
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Mobile key entry is not available
  • Food service not has not been amended for enhanced safety
  • Comprehensive food waste policy

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 19.99 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Travelodge Calgary Airport
  • Travelodge Wyndham Calgary International Airport South Hotel
  • Calgary Travel Lodge
  • Calgary Travelodge
  • Travelodge Calgary International Airport Hotel Calgary
  • Travelodge Wyndham International Airport South Hotel
  • Travelodge Wyndham Calgary International Airport South
  • Travelodge Wyndham International Airport South

You should know

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Most Popular

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.