Close to airport
You'll find Sunridge Mall and Peter Lougheed Centre within a 15-minute walk of this Calgary hotel. Casino Calgary and ABM College are also within 3 miles (5 km).
Round-the-clock service
Free self parking is available and the hotel's multilingual staff can provide around-the-clock assistance. WiFi in public areas is free. A safe deposit box is also provided.
8 Sep. 2023 by Robin
Thank you for your excellent rating about our hotel. We are very delighted to learn that you are impressed by our services and facilities. We look forward to welcoming you back very soon!
18 Jul. 2023 by Sunny Walia
Thank you for taking the time to review our property. We appreciate your candid feedback and are sorry to hear that you did not have a positive experience. We strive to exceed our guest's expectations, so this is something that we take very seriously. We do our best to ensure that all of our guests have an excellent stay. Please rest assured that we will use your comments to improve our service.Once again, thank you for taking the time to let us know about your experience. We hope that you give us another chance should you visit us again.
24 Apr. 2023 by Sunny Walia
Thank you for taking the time to write a review of your experience with us. We appreciate your feedback and are very sorry to hear that your experience wasn't up to your expectations. We strive to provide our customers with the best service possible and are always looking for ways to improve our services.We welcome any additional feedback you may have so that we can continue to improve our services. Thank you again for your review and we hope to have the pleasure of serving you again in the future.
1 Dec. 2022 by General Manager
At the outset, please accept my sincere apologies for what was an unpleasant experience for you at our hotel. I am already looking into the matter in order to ensure that it doesn't happen again. We do strive hard to provide that 100% satisfaction to all our valued guests, and I deeply regret we failed in your case. Thank you for sharing your experience with us, so that we can address our lack of performance moving forward. Please reach out to us the next time you are in town as i would like to make your stay a much more pleasant one
4 Nov. 2022 by General Manager
At the outset, please accept my sincere apologies for what was an unpleasant experience for you at our hotel. I am already looking into the matter in order to ensure that it doesn't happen again. We do strive hard to provide that 100% satisfaction to all our valued guests, and I deeply regret we failed in your case. Thank you for sharing your experience with us, so that we can address our lack of performance moving forward. Please reach out to us the next time you are in town as i would like to make your stay a much more pleasant one
2 Jun. 2023 by Sunny Walia
Thank you for taking the time to review our property. We appreciate your candid feedback. We strive to exceed our guest's expectations, so this is something that we take very seriously. We do our best to ensure that all of our guests have an excellent stay. Please rest assured that we will use your comments to improve our service. Once again, thank you for taking the time to let us know about your experience. We hope that you give us another chance should you visit us again.
Emerald Hotel & Suites offers its guests a vending machine, multilingual staff, and a front-desk safe. Public spaces have free WiFi. Free self parking is available. This Calgary hotel is smoke free.
Available in all rooms: Free WiFi , Wireless internet access , Internet access (complimentary)
Available in some public areas: Free WiFi
Free self parking , Free RV, bus, truck parking
Emerald Hotel & Suites offers 150 accommodations with hair dryers and complimentary toiletries. Each accommodation is individually furnished. 32-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided daily.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash.
This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.