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4.8 out of 5

"i like customer service at the club access and the view . Monica was very kind, hospitable and accomodating . everything was awesome except the pillo ... " More

By a verified traveller on Wed 18 Sep 2019

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Hotel Description

4-star eco-certified hotel near Calgary Tower

Downtown Calgary stay

Within a 10-minute walk of this Downtown Calgary hotel, you'll find Calgary Tower and Theatre Calgary. Calgary Central Library and Calgary Chinese Cultural Centre are also within half a mile (1 km).

Full-service spa, dining

A full-service spa, a 24-hour gym, and a restaurant are all featured at this smoke-free hotel. Traveling on business? Take advantage of the 24 conference rooms, 24-hour business center, and valet parking. Enjoy the indoor pool and perks like free WiFi.

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
CA $237* Per night/room 17 Jun. - 18 Jun.

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed (Club Access)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds (Club Access)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite (Conference Suite)

Bed Count 1 King Bed Maximum Occupancy 5 Max

Room, 1 King Bed, Corner

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hyatt Regency Calgary ratings based on 4 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hyatt Regency Calgary

Everyone (3) Family (1)
5 out of 5

Posted by on 7 Sep. 2021

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5 out of 5

Posted by on 1 Jan. 2020

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Comment from Hotel Management

7 Jan. 2020 by Kate - Manager, Hyatt Regency Calgary

Fantastic! Thank you for the perfect score! So pleased that you enjoyed your stay. Happy New Year!

4 out of 5

Posted by on 19 Sep. 2019

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Comment from Hotel Management

30 Sep. 2019 by Kate - Manager, Hyatt Regency Calgary

Thank you for the rating! Please let us know how we can earn a perfect 5/5 next time you're here!

5 out of 5
i like customer service at the club access and the view . Monica was very kind, hospitable and accomodating . everything was awesome except the pillows were so soft and uncomfortable , i felt like my head was sinking and had stiff neck ( had to use a roll towel ) to support my neck

Posted by on 18 Sep. 2019

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Comment from Hotel Management

30 Sep. 2019 by Kate - Manager, Hyatt Regency Calgary

Thank you for the AWESOME rating and kind words, I can't wait to share them with Monica. Next time you're here be sure to request "firm" pillows as we do have a few options.

Property Features

Hyatt Regency Calgary offers its guests a full-service spa, an indoor pool, and a 24-hour health club. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A 24-hour business center and coworking spaces are available. Event space at this hotel measures 13500 square feet (1254 square meters) and includes conference space. A sauna, tour/ticket assistance, and multilingual staff are also featured at the eco-certified Hyatt Regency Calgary. Parking is available for a fee. This 4-star Calgary hotel is smoke free.

  • 355 guestrooms or units
  • 21 levels
  • 13500 sq ft of conference space
  • 1254 sq m of conference space
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Wireless internet access , High-speed internet access

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Metro station: Centre Street Station (0.1 km / 0.1 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Hyatt Regency Calgary offers 355 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. 65-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include designer toiletries and hair dryers. This Calgary hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Toothbrush and toothpaste available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 10:00 AM.

Hyatt Regency Calgary has a restaurant on site.

Room service (during limited hours) is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 9
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Massages
  • Minimum age to access spa is 18
  • Hot stone massage
  • Deep tissue massage
  • Prenatal massage
  • Steam room in spa
  • Reflexology
  • Sports massage
  • Detoxification wrap

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 19
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, buffet meal service is currently suspended. For guests staying in rooms with club access, breakfast service will be available at Baker's Coffee Shop.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.

Pet Policy

  • Pets: CAD 50 per pet, per week
  • Only dogs and cats are allowed
  • Maximum 2 per room (weight limit: 75 lbs per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).

  • Children stay free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay free - 2
  • Debit cards
  • Staffed front desk
  • Smoke detector
  • LGBTQIA friendly
  • Children stay free 18
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines GBAC STAR (Hyatt)
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guest stays
  • Staff temperature checks are conducted regularly
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities onsite
  • Food service has been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 20–28 per person
  • Self parking fee: CAD 32 per day
  • Valet parking fee: CAD 42 per day
  • Pet fee: CAD 50 per pet, per week
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Calgary Hyatt
  • Calgary Hyatt Regency
  • Calgary Regency
  • Calgary Regency Hyatt
  • Hyatt Regency Calgary Hotel
  • Hyatt Calgary Regency
  • Hyatt Regency Calgary
  • Hyatt Regency Hotel Calgary
  • Regency Calgary
  • Regency Hyatt Calgary
  • Hyatt Regency Calgary Hotel Calgary
  • Hyatt Calgary
  • Hyatt Regency Calgary Hotel
  • Hyatt Regency Calgary Calgary
  • Hyatt Regency Calgary Hotel Calgary

You should know

  • Pool access available from 6:00 AM to 10:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

  • Green Key Eco-Rating Program
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.