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"Happy with the room, kids loved the pool and it is dog friendly! Good value! " More

By a verified traveller on Fri 24 Feb 2023

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Hotel Description

3-star eco-certified hotel near Canada Olympic Park

Northwest Calgary stay

Your stay at this Northwest Calgary hotel places you within 2 miles (3 km) of Canada Olympic Park and WinSport. Bowness Park and Bow River are also within 2 miles (3 km).

Dining, fitness center

This hotel features a restaurant, an indoor pool, and a bar/lounge. Enjoy the gym and perks like free self parking and free WiFi. A 24-hour business center, a lobby fireplace, and express check-in are also on offer.

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
CA $132* Per night/room 26 Jun. - 27 Jun.

Standard Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room (Two Doubles with Sofa Bed)

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Suite, 1 King Bed (Corporate)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Sandman Hotels & Suites Calgary West ratings based on 11 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Sandman Hotels & Suites Calgary West

Everyone (4) Family (6)
4 out of 5
Happy with the room, kids loved the pool and it is dog friendly! Good value!

Posted by on 24 Feb. 2023

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Comment from Hotel Management

25 Feb. 2023 by Denis Perkovic Guest Services Manager

Hey Veronica! Thank you for taking the time to leave us this review and rating. The Sandman NW is thrilled to know that your stay was met with expectations and then some. We hope to welcome you back again very soon, but until then take care!

3 out of 5
The place was clean and staff eere friendly however our room was subpar. The bed wasnt comfortable at all. It sagged in the middle. The shower had a soap holder that was basically falling off. The lights flickered.. when i asked for extra pillows they barely even had one... (huh? How is that even possible, ive never had an issue at any other hotels) maybe im sounding a little critical however for over 200 dollars for one night id kinda expect a little more.

Posted by on 13 Jul. 2022

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Comment from Hotel Management

14 Jul. 2022 by Sandeep

Dear Megan, On behalf of the entire team of Sandman Calgary West, we would like to extend our sincerest apologies for not being able to meet your expectation during your stay with us. Please rest assured that you feedback has been shared to the concern Department for future improvement. We hope to have another opportunity to welcoming you back and to serve you better in the future. Sincerely yours,

3 out of 5
It was just ok. Staff was kind and helpful. Hotel itself isn’t awesome. So loud. I could hear everyone in the hall, the people above us, below us, next door… and just not the cleanest. Could’ve been worse though.

Posted by on 27 Jun. 2022

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Comment from Hotel Management

30 Jun. 2022 by Dana W. - Manager in Training

Thank you for taking the time to leave a review and share thoughts on your recent stay. I do apologize for the issues you encountered during your time with us. We do have a dedicated front office team available 24 hours a day who can address any noise concerns promptly. Please do not hesitate to make us aware of such occurrences immediately. I'm also sorry if there were some cleanliness concerns that you had to deal with. We do strive to maintain our stringent cleanliness standards and it seems like we unfortunately missed that mark. I have reached out through the chat function on this site to hopefully have a further dialogue and get some more details. Thank you again for your time, and I look forward to hearing from you!

4 out of 5
Staph was friendly and helpful. Upgraded our room for an extended stay

Posted by on 3 Sep. 2021

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Comment from Hotel Management

7 Sep. 2021 by Ben A.

HI Neal! I'm glad to hear that we were able to accommodate you into a suite. We hope to see you again at the Sandman Hotel & Suites Calgary West.

4 out of 5
The room can accommodate 5 people..

Posted by on 2 Sep. 2021

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Comment from Hotel Management

2 Sep. 2021 by Ben A.

Hi Eduardo, Yes, pending on some of our room types, we can have up to 6 guest in a guest room. Glad you enjoyed your stay.

3 out of 5
I have stayed at Sandman hotels before, but the cleaning staff left a lot to be desired. I found several pieces of garbage in my room, and when I brought it to managements attention and my room was 'tidied' again, only the 1 specific item I mentioned was taken care of, not the items less than a foot away.

Posted by on 18 Jan. 2021

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Comment from Hotel Management

19 Jan. 2021 by calwestgm

Hello, Thank you for sharing your feedback. I spoke with housekeeping after you checked out to let them know your room wasn't cleaned to your expectations. If you have time to contact me directly I would appreciate your time. Kind Regards, Kayla Sotto General Manager

4 out of 5

Posted by on 26 Sep. 2019

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Comment from Hotel Management

27 Sep. 2019 by calwestgm

Good Day, Thank you for share your stay experience! We appreciate you taking time to rank our hotel and look forward to welcoming you back soon. Kind Regards, Kayla Sotto General Manager

4 out of 5

Posted by on 18 Mar. 2019

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Comment from Hotel Management

1 Apr. 2019 by CALWESTGM

Good Day, Thank you for taking time to post a review. We appreciate your positive ranking and look forward to welcoming you back on your next trip to Calgary. Kind Regards, Kayla Sotto General Manager

4 out of 5
Nice place for a family.

Posted by on 10 Oct. 2021

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Comment from Hotel Management

12 Oct. 2021 by Khaled Maaty

Thank you Kayely for reviewing your stay with us. We are glad to hear that you liked our property. Looking forward to welcoming you back soon. Best regards,

4 out of 5
Pool and hot tub was great the kids loved it was clean and everyone was friendly

Posted by on 20 Jul. 2019

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Comment from Hotel Management

16 Sep. 2019 by calwestgm

Good Day, Thank you for taking time to review your recent stay with us. We look forward to welcoming you back again soon! Kind Regards, Kayla Sotto General Manager

About the Sandman Hotels & Suites Calgary West

Location 125 Bowridge Dr NW, Calgary, AB T3B 3R6

Property Features

Sandman Hotels & Suites Calgary West offers its guests an indoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. You'll find a 24-hour business center on site. The eco-certified Sandman Hotels & Suites Calgary West also features a fireplace in the lobby, dry cleaning/laundry services, and express check-in. Self parking is free. This 3-star Calgary hotel is smoke free.

  • 1 building
  • 121 guestrooms or units
  • 4 levels
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Front-desk safe
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi

Internet

Available in all rooms: Free WiFi , High-speed internet access

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Sandman Hotels & Suites Calgary West offers 121 accommodations with safes and coffee/tea makers. Cable television is provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Calgary hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy full breakfast daily from 4 AM to 1 PM.

Dennys 24 hour restaurant - Onsite restaurant.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 11 PM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: CAD 20 per pet, per night
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Masks are available to guests
  • Gloves are available to guests
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guest stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Guest accommodation is not sealed after cleaning

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 10–30 for adults, and CAD 10–30 for children
  • Pet fee: CAD 20 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sandman Hotels Calgary West
  • Sandman Hotels Hotel Calgary West
  • Sandman Hotel And Suites Calgary West
  • Sandman Hotel Calgary West
  • Sandman Hotels Calgary West Hotel
  • Sandman Hotels Suites Calgary West
  • Sandman Hotels & Suites Calgary West Hotel
  • Sandman Hotels & Suites Calgary West Calgary
  • Sandman Hotels & Suites Calgary West Hotel Calgary

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

  • Green Key Eco-Rating Program
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.