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3.8 out of 5
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See all 12 travelocity Reviews

"Locatedcon the West side of town for access to the mountains without traveling across the city. " More

By a verified traveller on Mon 24 Jul 2023

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Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
CA $111* Per night/room 24 Oct. - 25 Oct.

Standard Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room (Two Doubles with Sofa Bed)

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Suite, 1 King Bed (Corporate)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Sandman Hotels & Suites Calgary West ratings based on 12 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Sandman Hotels & Suites Calgary West

Everyone (4) Family (7)
4 out of 5
Happy with the room, kids loved the pool and it is dog friendly! Good value!

Posted by on 24 Feb. 2023

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Comment from Hotel Management

25 Feb. 2023 by Denis Perkovic Guest Services Manager

Hey Veronica! Thank you for taking the time to leave us this review and rating. The Sandman NW is thrilled to know that your stay was met with expectations and then some. We hope to welcome you back again very soon, but until then take care!

3 out of 5
The place was clean and staff eere friendly however our room was subpar. The bed wasnt comfortable at all. It sagged in the middle. The shower had a soap holder that was basically falling off. The lights flickered.. when i asked for extra pillows they barely even had one... (huh? How is that even possible, ive never had an issue at any other hotels) maybe im sounding a little critical however for over 200 dollars for one night id kinda expect a little more.

Posted by on 13 Jul. 2022

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Comment from Hotel Management

14 Jul. 2022 by Sandeep

Dear Megan, On behalf of the entire team of Sandman Calgary West, we would like to extend our sincerest apologies for not being able to meet your expectation during your stay with us. Please rest assured that you feedback has been shared to the concern Department for future improvement. We hope to have another opportunity to welcoming you back and to serve you better in the future. Sincerely yours,

3 out of 5
It was just ok. Staff was kind and helpful. Hotel itself isn’t awesome. So loud. I could hear everyone in the hall, the people above us, below us, next door… and just not the cleanest. Could’ve been worse though.

Posted by on 27 Jun. 2022

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Comment from Hotel Management

30 Jun. 2022 by Dana W. - Manager in Training

Thank you for taking the time to leave a review and share thoughts on your recent stay. I do apologize for the issues you encountered during your time with us. We do have a dedicated front office team available 24 hours a day who can address any noise concerns promptly. Please do not hesitate to make us aware of such occurrences immediately. I'm also sorry if there were some cleanliness concerns that you had to deal with. We do strive to maintain our stringent cleanliness standards and it seems like we unfortunately missed that mark. I have reached out through the chat function on this site to hopefully have a further dialogue and get some more details. Thank you again for your time, and I look forward to hearing from you!

4 out of 5
Staph was friendly and helpful. Upgraded our room for an extended stay

Posted by on 3 Sep. 2021

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Comment from Hotel Management

7 Sep. 2021 by Ben A.

HI Neal! I'm glad to hear that we were able to accommodate you into a suite. We hope to see you again at the Sandman Hotel & Suites Calgary West.

4 out of 5
The room can accommodate 5 people..

Posted by on 2 Sep. 2021

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Comment from Hotel Management

2 Sep. 2021 by Ben A.

Hi Eduardo, Yes, pending on some of our room types, we can have up to 6 guest in a guest room. Glad you enjoyed your stay.

3 out of 5
I have stayed at Sandman hotels before, but the cleaning staff left a lot to be desired. I found several pieces of garbage in my room, and when I brought it to managements attention and my room was 'tidied' again, only the 1 specific item I mentioned was taken care of, not the items less than a foot away.

Posted by on 18 Jan. 2021

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Comment from Hotel Management

19 Jan. 2021 by calwestgm

Hello, Thank you for sharing your feedback. I spoke with housekeeping after you checked out to let them know your room wasn't cleaned to your expectations. If you have time to contact me directly I would appreciate your time. Kind Regards, Kayla Sotto General Manager

4 out of 5

Posted by on 26 Sep. 2019

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Comment from Hotel Management

27 Sep. 2019 by calwestgm

Good Day, Thank you for share your stay experience! We appreciate you taking time to rank our hotel and look forward to welcoming you back soon. Kind Regards, Kayla Sotto General Manager

4 out of 5

Posted by on 18 Mar. 2019

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Comment from Hotel Management

1 Apr. 2019 by CALWESTGM

Good Day, Thank you for taking time to post a review. We appreciate your positive ranking and look forward to welcoming you back on your next trip to Calgary. Kind Regards, Kayla Sotto General Manager

5 out of 5
Locatedcon the West side of town for access to the mountains without traveling across the city.

Posted by , from De Pere on 24 Jul. 2023

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Comment from Hotel Management

3 Aug. 2023 by Denis Perkovic Guest Services Manager

Thank you so much Jeremy for sharing your insight with us and the Expedia community. We loved entertaining you as a guest and would love to welcome you back very soon!

4 out of 5
Nice place for a family.

Posted by on 10 Oct. 2021

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Comment from Hotel Management

12 Oct. 2021 by Khaled Maaty

Thank you Kayely for reviewing your stay with us. We are glad to hear that you liked our property. Looking forward to welcoming you back soon. Best regards,

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.