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4.7 out of 5

"Everything was brand new! The rooms were clean, the showers were large and beautiful, the bed was probably the most comfortable I’ve slept in. The sta ... " More

By a verified traveller on Sun 04 Aug 2019

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Hotel Description

4-star guestrooms with comfy beds

Close to airport

At this Calgary hotel, you'll be within 3 miles (5 km) of Deerfoot Mall and 6 miles (10 km) of Aero Space Museum of Calgary. Centre Street Church and Nose Hill Park are also within 6 miles (10 km).

Free shuttle, parking

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 8 conference rooms, business center, and free airport shuttle. Enjoy the fitness center and perks like free self parking and free WiFi.

Comfy beds, WiFi

Featuring conveniences like refrigerators and coffee/tea makers, the 247 guestrooms also offer WiFi and pillowtop beds. Other amenities include 24-hour room service, LED TVs, and free bottled water.

Suite, 1 Bedroom, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Club Suite, 1 Bedroom, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Club Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Traditional Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

The Westin Calgary Airport ratings based on 6 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for The Westin Calgary Airport

Everyone (3) Couples (1) Family (2)
5 out of 5
Brand new hotel. Great access to airport. Friendly staff.

Posted by on 4 Mar. 2019

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Comment from Hotel Management

7 Mar. 2019 by Resh

Thank you for choosing The Westin Calgary Airport.

5 out of 5
Everything was brand new! The rooms were clean, the showers were large and beautiful, the bed was probably the most comfortable I’ve slept in. The staff in the hotel, including all of the breakfast staff, went out of their way to be accommodating and very, very kind. ❤️ If all Calgarian’s are like these people, then it’s a place to spend a lot of time. The only issue that I had was not with the hotel or the hotel staff. The taxi cab driver that arrived to pick me up was very rude and unkind. I tolerate a lot but this man screamed at me over the phone and hung up on me twice because I mixed up the “gate“ numbers and the “stall“ numbers at the airport. I’ve never been to Calgary airport so this was an innocent and understandable mistake. I was traveling as a woman, solo, and I was very uncertain and fearful of getting in the cab when he finally found me. I had to de-escalate his anger in the car with the hopes I get to my hotel safely. I’ve never experienced anything like this. I hope that the hotel will take this seriously. It was one of the scariest situations I’ve ever been in. Other than this, I was very happy with the hotel and all of its staff. A really wonderful experience overall.

Posted by on 4 Aug. 2019

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Comment from Hotel Management

6 Aug. 2019 by Tracey Mascioli

Thank you so much for your review. Your words are genuinely appreciated and will help us make improvements that will allow us to continue providing our guests with unforgettable experiences. I am very pleased to hear that your stay was excellent and you were able to enjoy all of the hotel amenities. We will do our best to make sure the next one is just as flawless. Sincerely, Tracey Mascioli Front Office Manager

4 out of 5
The pool was small but clean. Rooms are a good size but unsure if sheets were changed because there were major wrinkles like it’s been slept on. WiFi is not included. The club level was not bad for snacks and drinks. Overall a good stay.

Posted by on 3 Aug. 2019

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Comment from Hotel Management

6 Aug. 2019 by Tracey Mascioli

Thank you for taking the time to share your comments and feedback. Your words are genuinely appreciated and will help us make improvements that will allow us to continue providing our guests with unforgettable experiences. I am very sorry that your recent stay fell short of expectations. Sincerely, Tracey Mascioli Front Office Manager

5 out of 5
Great new property, minutes from the airport with free shuttle service. Food at the restaurant was good and staff was friendly. Rooms were spacious and very clean!

Posted by on 23 Jul. 2019

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Comment from Hotel Management

25 Jul. 2019 by Raj Bhanwadia

Thank you for your positive comments. We appreciate your feedback and hope to see you again. Thank you

5 out of 5
Beautiful well-appointed facility. Understaffed front desk.

Posted by , from Minnesota on 15 Jul. 2019

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Comment from Hotel Management

15 Jul. 2019 by Tracey Mascioli

Thank you for your response!

4 out of 5
Just opened. Some kinks to work out. Nice physical property. Worst restaurant server I’ve experienced in awhile. Ditzy.

Posted by on 3 Mar. 2019

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Comment from Hotel Management

7 Mar. 2019 by Resh

Thank you for your feedback. We have shared your experience with our F&B team.

About the The Westin Calgary Airport

Location 671 Aero Drive NE, Calgary, AB T2E 7Y5

Property Features

The Westin Calgary Airport offers its guests an indoor pool, a spa tub, and a fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There's an onsite business center. There are 8 meeting rooms available. The business-friendly The Westin Calgary Airport also features a terrace, concierge services, and laundry facilities. A roundtrip airport shuttle is free (available on request). Self parking is free. This 4-star Calgary hotel is smoke free.

  • 247 guestrooms or units
  • 17501 sq ft of conference space
  • Dining venue
  • Bar or lounge
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Concierge
  • Terrace
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Calgary Intl. Airport (YYC) (2.9 km / 1.8 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Free self parking

Room Amenities

The Westin Calgary Airport offers 247 accommodations with safes and complimentary bottled water. Beds feature pillowtop mattresses. LED televisions are featured in guestrooms. Refrigerators and coffee/tea makers are provided. Bathrooms include bathrobes, complimentary toiletries, and hair dryers. This Calgary hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • In-room dining (24 hours)
  • LED television
  • Refrigerator
  • Coffee maker
  • Hypo-allergenic bedding
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:00 AM to 10:00 AM.

The Westin Calgary Airport has a restaurant on site.

24-hour room service is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Airport shuttle service is available on request from 7:00 AM to 11:00 PM. Fees may apply. Contact the property in advance to make arrangements.

It is property policy that all guests must wear a face mask within public areas of the property.

Front desk staff will greet guests on arrival.

Airport shuttle service is offered on request from 7:00 AM to 11:00 PM. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets are welcome and stay free
  • Weight limit: 40 lbs
  • Food and water bowls are available

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Guests are provided with hand sanitizer.The property affirms that it follows sanitization practices of Commitment to Clean (Marriott) guidelines.

  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • UnionPay
  • Staffed front desk
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Pets allowed (no fees)
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between CAD 16 and CAD 25 per person (approximately)
  • Fee for in-room wireless Internet: CAD 8.95 per day (rates may vary)
  • Fee for in-room wired Internet: CAD 8.95 per day (rates may vary)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Westin Calgary Airport Hotel
  • Westin Calgary Airport
  • The Westin Calgary Calgary
  • The Westin Calgary Airport Hotel
  • The Westin Calgary Airport Calgary
  • The Westin Calgary Airport Hotel Calgary

You should know

  • The Westin Calgary Airport offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Pool access available from 6:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.