There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The eco-certified Leonardo Hotel Southampton also features multilingual staff, complimentary newspapers in the lobby, and laundry facilities.
Smoking is allowed in designated areas at this 4-star Southampton hotel.
Points faibles : Service et personnel, confort de la chambre
Poor service
Poor service quality and rooms above average (noisy, outdated, shower broken, sofa broken, not nicely cleaned) poor restaurant choices and expensive and on top of that poor service at the reception (never got my invoice despite multiple requests and calls...) so long story short maybe ok for one night and if you are used to rel 4-stars hotel don't go there.
I paid for a Holiday Inn type accommodation and that's what I got. Staff were super lovely and helpful and the breakfast options varied. But I got what I paid for and was content.
Check in was very slow. Only one person doing check-in. Raised an issue with front desk staff regarding the air condition being broken. I was told someone would be up shortly to fix it. After more than an hour I went back to the front desk where the man who was now on the front desk lied to my face about it being fixed. When called out, no apology that he had lied. We ended up with a room change.
Check in was fine and staff was helpful then. Once in the room the a/c was not working the room was very hot. Staff brushed us off a few times saying they had âresetâ the system. A/C never worked, the room was a hot box.