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Novotel Southampton

4.0 star property
4-star hotel near Southampton Cruise Terminal

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Photo gallery for Novotel Southampton

Breakfast, lunch, dinner served; international cuisine
Exterior
Standard Room, 1 Queen Bed with Sofa bed
Dock
Sauna

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Pool

Explore the area

Map
1 West Quay Road, Southampton, England, SO15 1RA
  • WestQuay Shopping Centre
    ‪6 min walk‬
  • Mayflower Theatre
    ‪9 min walk‬
  • Southampton Cruise Terminal
    ‪14 min walk‬
  • Southampton (SOU)
    ‪9 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed with Sofa bed

Standard Room, 1 Queen Bed with Sofa bed

Standard Room, 1 Queen Bed with Sofa bed

  • 25 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 Queen Bed with Sofa bed

Minibar, in-room safe, desk, laptop workspace

Executive Room, 1 Queen Bed with Sofa bed

  • 25 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Standard Double Room, 1 Double Bed, Accessible

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

Superior Double Room, 1 Double Bed, Accessible

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Queen Bed with Sofa bed

Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 Queen Bed with Sofa bed

  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

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Exterior

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About the area

Southampton

Central Southampton getaway .Within a 15-minute walk of this Southampton City Centre hotel, you'll find Southampton Cruise Terminal and WestQuay Shopping Centre. Grosvenor Casino and Leisure World are also within half a mile (1 km).

What's nearby

  • WestQuay Shopping Centre - 6 min walk - 0.6 km
  • Mayflower Theatre - 9 min walk - 0.8 km
  • Mayflower Park - 11 min walk - 0.9 km
  • Southampton Cruise Terminal - 14 min walk - 1.2 km
  • St. Mary's Stadium - 3 min drive - 2.0 km

Getting around

  • Southampton Central Station - 7 min walk
  • Heathrow Airport (LHR) - 85 min drive

Restaurants

  • ‪John Lewis & Partners - ‬13 min walk
  • ‪Costa Coffee - ‬7 min walk
  • ‪Bill's - ‬5 min walk
  • ‪The Mayflower Village - ‬9 min walk
  • ‪Ikea, Southampton - ‬4 min walk

About this property

Novotel Southampton

4-star hotel near Southampton Cruise Terminal
Novotel Southampton offers its guests a sauna and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business center and 10 meeting rooms. A terrace, multilingual staff, and a garden are also featured at the business-friendly Novotel Southampton. For a fee, parking is available.

This 4-star Southampton hotel is smoke free.

  • 1 building
  • 121 guestrooms or units
  • 5 levels
  • 500 sq m of conference space
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Wedding services available
  • Terrace
  • Garden
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Novotel Southampton offers 121 accommodations with minibars and laptop-compatible safes. Accommodations are furnished with sofa beds and desks. LCD televisions are featured in guestrooms.

Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English, French, Italian, Polish, Portuguese, Spanish

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Exterior

ibis Southampton Centre

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CA $111 total
includes taxes & fees
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Property amenities

Family friendly

  • In-room crib
  • In-room sofa bed

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (GBP 12 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily on-the-go breakfast available for a fee: GBP 18 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Pool
  • Sauna
  • Scooter/moped rentals
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • LCD TV

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 12 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately GBP 18.00 per person
  • Self parking fee: GBP 12 per night (in/out privileges)
  • Pet fee: GBP 12 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.
    This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Novotel Hotel Southampton
Novotel Southampton
Southampton Novotel
Novotel Southampton Hotel Southampton
Novotel Southampton Hotel
Accor Southampton
Novotel Southampton Hotel
Novotel Southampton Southampton
Novotel Southampton Hotel Southampton

Novotel Southampton Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 390 out of 1003 reviews
Rating 8 - Good. 310 out of 1003 reviews
Rating 6 - Okay. 159 out of 1003 reviews
Rating 4 - Poor. 81 out of 1003 reviews
Rating 2 - Terrible. 63 out of 1003 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Susan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. Ideal for the port not far from the train station. Everything so close together ❤️
Stayed 1 night in Mar 2025

6/10 Okay

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was fine, good for the rate we paid. Hotel lobby smelled terribly of fish but our room did not smell and the hotel was within walking distance to the Southampton port where we caught our cruise ship
Stayed 1 night in Mar 2025

8/10 Good

Garry

Liked: Cleanliness, staff & service
Stayed 4 nights in Mar 2025

10/10 Excellent

Justin

Stayed 1 night in Feb 2025

10/10 Excellent

Nathan

Stayed 1 night in Feb 2025

6/10 Okay

Attila

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Once a good hotel trying to do its best, with cleanliness being the biggest weakness. The chargeable car park is shared with 3 hotels and prepaid parking is based on first come first served.
Stayed 3 nights in Mar 2025

10/10 Excellent

Ursula

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near to city centre and close by to peppa pig world
Stayed 1 night in Mar 2025

10/10 Excellent

james

Stayed 1 night in Feb 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A bit fancier than a motel.
Stayed 1 night in Feb 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, room comfort

Sentimental

We love it here and will always come back, it's how our relationship blossomed so has a sentimental purpose.
Stayed 2 nights in Mar 2025

10/10 Excellent

Daniel

Stayed 1 night in Mar 2025

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

Dan

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Rae

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Tim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Kimberly, Lincoln

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I appreciated the staff for many reasons. I did have to wait for my room after getting off the cruise ship early and expected that. I worked and took a nap in the lobby. One very kind young man who was working in the dining/kitchen department approached me when I woke up to ask if I was ok. He told me he had been very worried about me but when he asked his manager if he should wake me up, he told him to let me sleep. He just wanted me to know he kept an eye on me to make sure I was ok. How sweet is that?! Later that night I was chilled and my room wasn't warm enough. The front desk staff brought me a folded double duvet and a space heater and I slept soundly and warmly all night. I feel they all went above and beyond. The proximetry to the train station is a bonus.
Stayed 1 night in Feb 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service
Nice hotel close to rail station
Stayed 1 night in Feb 2025

10/10 Excellent

Sharon

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel for cruise port.
Stayed 1 night in Feb 2025

2/10 Terrible

Kerry

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The pool was closed, the only reason we booked the hotel. The staff were unable to help charge my phone.
Stayed 1 night in Feb 2025

10/10 Excellent

Daina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely staff and hotel

Great location and lovely staff. Nice hotel and would stay again.
Stayed 1 night in Jan 2025

4/10 Poor

scott

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Catherine

Stayed 1 night in Feb 2025

10/10 Excellent

Toni

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect Location

Perfect location for arriving and departing by train. Central enough to walk round the city and explore.
Stayed 2 nights in Feb 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service

Nice fitness facilities but hotel a bit tired

Nice pool, gym and sauna. The reception and bar area is fine also. We stayed on the 4th floor. Dated and worn out a bit. Still had a nice stay as we made the most of it but price kind of does reflect. I would stay again for the facilities mainly.
Stayed 2 nights in Feb 2025